£710 Find Cheap Flights from Belfast Intl Airport to Kenya – Compare and Save

Gates were changed at Heathrow with nothing show on the board about 200 plus people needed to take a tram to another section of the terminal. At JFK airport, we had to wait 1 hour(!) on the tarmac after a 7 hour flight to get a gate to deboard!!

Great service and always willing to help. Comfortable and good entertainment on the Media screens. Food was good and loved the drinks (Tanqueray is my favourite Gin).

Flight was excellent, staff was great. My first time in first class and it was very relaxing and comfortable.

All good. Loo’s weren’t great and as clean as i would like.

They are disorganized….show your flight info half an hour before take off, so you are running all over the place. Customer personnel are not helpful, and act like you are bothering them when you asked for assistance - very rude!!! My very first and last time flying with British airways… good thing we have other options.

When i booked my flight, my ticket shows that i have 2 pieces of luggage allowance. Once i got into the check in, i was informed that i needed to pay extra for my two suitcases, and was put into a very precarious situation, I had to pay close to £200 for my two suitcases and these were not extra burgages, I felt extremely disappointed. In case i never had the kind of money, it meant that i would have missed my flight

There was no entertainment offered or expected, so please disregard my readings of that component. The flight was fantastic. Efficient boarding, takeoff, and even early arrival!

Very poor, they didn't want to attend to me until I missed my flight, my bags are missing

2 hour delay with very little information given. Horrible service by BA employees at Heathrow after we missed our connecting flight. Extremely disappointing experience!

Have more options for food so folks can select what to eat. Entertainment was not great. I think that's one area they can greatly improve one. Update the movies and choices for entertainment. The crew was professional and very responsive and offered great service. Good job