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Pros: The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day.

Pros: Seat was comfortable, good movies, etc

Pros: The seating in upper class is unconventional and uncomfortable.

Cons: Reconfigure seating in upper class. We will no longer be customers for that reason alone..

Pros: The crew were lovely and the seats were ok.

Cons: Not a lot to Improve on to Be fair

Cons: They ran out of food by the time they got to the back of the plane.

Pros: The in-flight entertainment was awesome. I was able to watch NFL games the entire flight which made the flight go by super quick. Our flight was also ahead of schedule which was great as well.

Cons: The seats were a little tight together. I didn't even have enough room to put my laptop on my lap.

Cons: Flight delay

Pros: Nothing. They lost the plane so we couldn’t even fly out

Cons: Finding the plane

Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Pros: Flight and the crew!

Cons: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Pros: economy plus seats were nice, great movie selection, especially international movies

Cons: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: Flight connections,

Cons: The seating was cramped, no entrainment package.

Pros: Fantasic Experience. Loved it. Kind crew, great service, great enetertainment. HIghly reccommend!

Cons: All good! Strat to finish a simple and enjoyable experience.

Pros: Good seat in preferred section (paid for at reservation)

Pros: The seat cushion had no support. I felt like i was sitting on seat supports

Cons: Thicker seat cushion would be more comfortable.

Pros: Great service in 1st class

Cons: All good

Pros: Great helpful flight crew

Cons: Checking our bag was a nightmare. All bag check-in was at kiosk which we couldn't use because we had to pay to check our bag. Had to find a desk in another terminal to check bag, then pay an another desk for said checked bag. We saved money by ticketing this way but we almost missed our flight

Pros: I like the atmosphere of the Swiss airline company, checking in, flights was excellent

Pros: Service was excellent

Cons: Carry on baggage size misleading

Pros: Speedy boarding and good locker space

Cons: Lack of room in seat especially with seat in front reclined.

Pros: Everything was easy

Cons: Business class seats are snug for big people compared to other airlines

Pros: Great crew. Very kind and efficient.

Cons: American carriers seem to enjoy poor seat ergonomics.

Pros: Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized

Cons: Checking in bags and printing boarding passes were long unorganized lines of people

Pros: Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized

Cons: Checking in bags and printing boarding passes were long unorganized lines of people

Pros: Loads of leg room compared with other flights (I'm 6' and my knees are usually embedded in the seat in front, but not this time!

Cons: USB socket on the entertainment on both flight out and return was broken.

Pros: The crew looked after us well

Cons: It was all good

Pros: It was empty so we were told we could move around in the empty seats

Cons: Food was basically carbs, carbs and more carbs (especially if vegetarian). Some diversity, please. Staff forgot requests on a couple of occasions (Economy Delight cabin).

Cons: No se diferecia de otras lideas aereas en decadencia.

Pros: Crew was very friendly

Cons: the seats are horribly squished and uncomfortable. It’s the only thing that makes the flight not excellent

Cons: crj900 from BUF-MSP is a wreck. worn out, uncomfortable seats, cold air coming from floor toes were numb for about 20m after flight. Flight delayed, missed connecting flight, lost comfort+ upgrade I paid for. No excuse for pitch in main cabin on 737-900 ER.

Cons: Needed assistance for limited mobility to make connections at ATL was not provided. Caused us to miss connections and had two falls trying to get around. Air France was terrible. Very limited food and beverage service left us hungry and thirsty on 7 to 10 hour flights.

Pros: Good amount of space on the plane, lots of movies to watch, good food and drink.

Pros: The crew was pleasant

Cons: Baggage checkin & flight boarding was slow & disorganized.

Cons: Flight got cancelled

Pros: economy plus seats were nice, great movie selection, especially international movies

Cons: crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better

Cons: My tv screen could not show the movies

Pros: Crew was attentive.

Cons: Tiny, uncomfortable seats with warn cushions.

Pros: Excellent airline

Cons: The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience

Pros: Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!

Cons: I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well.

Pros: Very friendly crew. We boarded about an hour before so we were ready to go well before time.

Cons: The economy seats are not that comfortable and the screen for entertainment is sometimes difficult to use.

Cons: Very cramped aisle seat and I kept being knocked by passing crewe including knocking over a cup of water.

Cons: Seats were really old and outdated

Pros: Comfy, nice crew, attentive.

Cons: Nowt

Cons: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Pros: very nice crew

Cons: my baggage was lost

Cons: All of the less than good, obvious!

Cons: Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again.

Pros: Very good

Cons: Hi am happy

Pros: Crew allowed me to change seats to get two empty seats by the window that were available.

Pros: Check in was swift

Cons: Friendlier approach from the crew

Cons: Staff were unhelpful and ran out of many food items by the time we were served - meaning that there wasn’t anything available for us to eat as we don’t eat eggs. The check-in was stressful and staff were keen to help - unprofessional and unsatisfactory.

Pros: The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out.

Cons: The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty.

Cons: There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline.

Pros: Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!

Cons: I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well.

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: Everything works and quick to get to destination.

Pros: The crew was pleasant

Cons: Baggage checkin & flight boarding was slow & disorganized.

Pros: Pleasant crew. Appropriate and efficiently served snack.

Cons: Boarding and disembarkation were slow.

Pros: Food was really hot and good customer service

Pros: Crew was great. Peppy and kind.

Cons: ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD

Pros: Crew were very nice and accommodating. Chocolate always appreciated!

Cons: The passenger in front of me slammed into my knees. I am very tall. She was not but she sure got her seat back as far as possible in spite of having he bulkhead sear, so I had to be careful of my position the rest of the flight

Pros: The crew was pleasant and worked very hard to keep our stomachs full! I loved all the free movies!