Daily cleaning, installation of cabin HEPA filters on flights from Bristol to London
Vipper, AccesRail and Etihad Airways have all waived their change and cancellation fees on flights from Bristol to London. Confirm policies on booking site.
Etihad Airways does not allow booking a middle seat on flights from Bristol to London.
Direct flights cover the 112 miles separating Bristol to London in about 3h 20m.
There are 14 direct flights per day travelling from Bristol to London, for an average of 99 flights per week.
In the last 72 hours, the cheapest one-way ticket from Bristol to London found on KAYAK was with Ryanair for £9. Ryanair proposed a return connection from £32 and easyJet from £97.
If you are looking for a flight deal from Bristol to London, look for departures on Fridays and avoid leaving on a Tuesday, as it's usually the priciest day. When flying back from London, Monday is the cheapest day to fly and Thursday is the most expensive.
When flying out of Bristol you will be using Bristol. You will be landing at one of these airports: London Southend, London Stansted, London City, London Gatwick, London Heathrow, or London Luton.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Bristol to London.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to London from Bristol is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to London with an airline and back to Bristol with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to London from Bristol up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time"
Pros: "The seats were nice and the food was unusually good"
Cons: "More water brought to the seats. The landing was strange. The pilot pulled up on the first approach and when the second approach was completed the steering was stuck. They ultimately got the steering to work."
Cons: "Passenger in next seat was so big that his fst hung over the armrest and he took up 3 to 4 inches of my space. Lufthansa should not let passengers this big fly in economy class. I appreciate my space in economy will be limited but I should be able to use all of my allotted space."
Pros: "The new Airbus was a very cool aircraft."
Cons: "Boarding process is really disorganized."
Pros: "Nothing at all, whole experience was incredibly stressful"
Cons: "The transfer was awful. Long line for the frankly bizarre security check despite never leaving the terminal, incredibly rude staff at Frankfurt airport, all wearing may we help badges, so kind of answered their own question. Check in staff once we had sprinted th length of the terminal very rude"
Pros: "The crew was ok. The seating was comfortable as we had good leg room as we booked on a premium economy class."
Cons: "We requested for a chicken meal at dinner time but instead my husband and I was served the beef meal. I was very disappointed as firstly the way the beef was cooked tasted horrid. Secondly a mix up at the catering dept like labelling beef meal as chicken should never happen!"
Cons: "Hamburg to Frankfurt flight delayed did not flight to losnageles rerouted me to Toronto 8 hours extra awe full"
Cons: "Need more water service"
Pros: "Timely departure and landing"
Cons: "Flight was delayed"
Cons: "I din't like the fact that Lufhtansa company uses double standards for the countries where they have their flights. From USA, San Jose, Ca, to Frankfurt, Germany everything was good (flight on 08/31/2018 - 09/01/2018). They have been very profesional, beganing wih the boarding time untill the arrival in Frankfurt. The flight to Romania was a different story. They haven't been very professional at all. The flight had a delay and nobody said a word. It was just a clerck there who didn't tell to the Lufthansa passengers for a while anything about our delay. So, finally, he said after 15-20 minutes that our fligt will be later, 20 minutes, than the scheduled time on our tickets. They seemed do not care too much about the Romanian passengers."
Pros: "The service and the entertainment system"
Cons: "Food was not up to the mark, which it almost always is. The crew were a little rude at times, which is also not very common with this airlines."
Pros: "Accommodations comfortable"
Cons: "Crew was not helpful. There was clearly not enough room for everyone's hand luggage, and the crew members simply shrugged their shoulders. I flew with hand luggage on lap because bins were full."
Cons: "Unfortunately the flight was delayed for 6 hours so we had hard time at Boryspil to book another flights to Los Angeles. After talking to 4 different people at cashier booths for an hour, we finely got tickets with Austrian lines to our destination city. I wish that Borispol Airport team could be more prepared(provide more customer service personal) to solve the problems such as a flight delay in order to serve better the passengers in stressful situations."
Pros: "Good crew and food!"
Cons: "I reserved this flight months in advance, but were given seats in the last row, next to the restrooms, when there were other seats available. In the United part of this trip, they let me reserve my seats when I paid."
Pros: "The service to clients number one. I like"
Pros: "The flight was fine. However, because of a potential snow storm in Boston for 3/21, the flight with Lufthansa was cancelled. We were switched to TAP Portugal for the 22nd. When we arrived at Logan airport, we were told by TAP the flight is overbooked, but there is a chance we will get seats. We did get seats at the last moment, always kept abreast by TAP representatives. The flight was a non-stop flight, leaving at 6 PM arriving by 6 AM, far better than the connections with changes the day before."
Pros: "Worst food ever. Stewardess could not figure out where my seat was . Seemed unfamiliar with the plane."
Pros: "On time Boarding was convenient"
Cons: "Food Seats"
Cons: "They made me sit next to a special needs person and did not warn me. I didn’t signup to keep helping the elderly."
Pros: "Service, food, on time, everything that counts was in place."
Pros: "The food and service was superb."
Pros: "Comfortable and clean plane. Flight was on time. Free drink!"
Cons: "As with almost every flight in Europe, boarding was chaotic, not following zones, priority or people requiring assistance/gate agents did not enforce the boarding rules."
Pros: "There staff were great and the flight was smooth. The flight was on time."
Cons: "The distance from one gate to the other is long and wondered why go through security again when you are still in the airport."
Cons: "Seats in business very uncomfortable and there was no entertainment"
Cons: "This was an Air Canada flight. Time in line to check baggage in Frankfurt was 2+ hours, baggage was lost but arrived the next day at our destination. Unable to check-in online ahead of time for unknown reasons. Overall the Air Canada ground experience was pretty bad, but the crew/meals/entertainment was good."
Pros: "I thought the crew was OUTSTANDING. The food was good and so was the entertainment. I LOVED the toilets being in the separate area downstairs. I also really appreciated the temperature: very comfortable and not freezing cold, but not hot either. Again, GREAT crew!!! Very pleasant flight!"
Cons: "The flight was late leaving and arrived late, which made my connecting flight experience a nightmare My connecting flight arrived late, and I nearly missed my next flight. I had to go through border control (and relevant queues), running up and down multiple never-ending multiple escalators, then take a train to change terminal only to find out the gate had been changed to the furthest one in the terminal. I literally RAN all the way from deplaining to boarding. It was a night mare. I would have missed my flight if I had walked instead of running"
Pros: "Quick boarding"
Cons: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."
Pros: "Staff was friendly and attentive"
Cons: "First of all, the boarding took an hour longer than it should have been so we all sat in the plane dripping with sweat, because it was 100 degrees in Houston and the plane didn't have A/C on until we took off. Food was not good, some mysterious meat they called beef stew and veggies with strange texture. We ended up drinking more since the food was bad. The entertainment choices were OK but the equipment was a bit ancient, my husband's screen ( we sat in the front where screen pulled out of the seat) was broken and was held by a duct tape(???!!!) The seats are small, I have flown with other companies on transatlantic flights and their seats are bigger and more comfortable in economy class."
Pros: "Nicest crew ever"
Cons: "Boarding ground crew was a bit arrogant"
Pros: "Good food, friendly flight attendants"
Cons: "Boarding process was torture. Lufthansa invited us to check-in early, but would not allow us to finish the check-in online process the day prior: seemed to be glitch in their computer system. We arrived at the airport early, but no one at Lufthansa could help us with seat assignments in order to seat our 12-yo daughter next to a partent. The airline did not open the gate area until 1+35 prior to the flight (advertised 2-hrs prior), and did not put anyone at the gate-desk until 1-hr prior to departure ...and they still could not help us. Boarding was disorganized; Lufthansa appeared to board by different groups, but there were no announcements as to which group(s) should board. Instead there was just a large crowd milling about, waiting to push their way to a gate agent. Very un-German."
Pros: "Flight was on par with other budget airlines. No frills means not having the extras."
Cons: "Paid for premium seat not really worth it. Less leg room and no convienent storage."
Pros: "staff at airport were friendly, helpful"
Cons: "telephone reps NOT helpful and do not know the airplane seat maps"
Cons: "Needed entertainment"
Pros: "more than 2 hours spent in the plane which was the reason for waiting at the airport taxi and extra pay."
Pros: "The flight wasn't full. I was given a window seat with an empty seat next to it. I was able to move around and relax. There were lots of movies to choose from. The food was decent for a flight."
Pros: "Crew was nice"
Cons: "Flight was delayed which caused us to miss our next flight. This was a huge inconvenience. When we were in line to get our hotel they did not help the people who were first in line. We were in the middle of the line, but got everything organized for us LAST."
Pros: "The hot towels twice were refreshing. Great selection of movies and documentaries. Also liked that the crew came through with water several times without me asking."
Cons: "The touch screen for my television didn't always work the first or second time I tried to close a window or pause a movie."
Pros: "Quiet and comfortable for a regional, one hour flight."
Cons: "Getting bussed all over the airport ."
Cons: "Flight was canceled with no prior notice and I am requesting a refund."
Cons: "I will not fly on Air Canada again...Eventhough this is listed as a Lufthansa flight there was nothing Lufthansa about it. Terrible food. Overall miserable"
Pros: "only negative was whining child whose parents did not seem to care if whole plane was disrupted. Had tv available so watched olympics most of way home. Also, beer or wine with dinner"
Pros: "I like that everything is done fairly quickly and efficiently."
Cons: "It may be a cultural thing for some, but two of the flight attendants did not smile at all. Not even really an acknowledgement when I said hello to them. And I tried throughout the flight to see if it was just because they were too busy or simply did not hear or notice me. It's not a big deal now, but it can be if the whole staff were to become silent and non-interactive."
Pros: "The boarding process was very orderly. The flight attendants were very polite and very competent."
Cons: "There was nothing I didn't like."
Pros: "fllight attandants were very pleasant"
Pros: "These guys gave me a positive and energetic vibes . Unexpected great food , the atmosphere was uplifting and positive, thank you. I had 5 connection before in the same week, but this one was very memorable"
Pros: "So rude crew"
Cons: "Free wifi"
Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Pros: "Crew were excellent"
Cons: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Pros: "Crew good and seat OK but not exceptional for business class"
Cons: "Food was average - main course could have been better. Range of movies ok but not great"
Pros: "Flight and the crew!"
Cons: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Cons: "Crew members in Amsterdam were very rude and disrespectful"
Cons: "Fix the damn KIOSKS at Vienna!"
Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Pros: "The friendliness of the crew"
Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Cons: "Late departure. Rush to connect."
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Pros: "great crew and comfortable flight."
Cons: "sceens in the plane to show map and direction of travel"
Cons: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
Pros: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Cons: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
Cons: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Pros: "Shirt flight but well catered, boarding was efficient and quick."
Cons: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Pros: "Good selection of movies."
Cons: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Pros: "Good entertainment options. Nice flight attendants"
Cons: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Cons: "They have mabaged to lost my luggage"
Pros: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Cons: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
Cons: "The streaming service didn’t work"
Pros: "Delayed flight but staff apologized as for safety reasons."
Cons: "Very late arrival"
Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Pros: "On time"
Cons: "Bag was lost"
Pros: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Cons: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."
Pros: "Just great crew."
Cons: "Not comfortable at all and will not book KLM again."
Pros: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Cons: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Pros: "good service"
Pros: "Very little if any."
Cons: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Cons: "suitcase didn't turn up, although connection was quite tight"
Pros: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Cons: "As above"
Pros: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Cons: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."
Pros: "Flight was efficient enough and staff were friendly."
Cons: "It was delayed quite a bit and more on-time updates would have been appeciated."
Cons: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"
Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Pros: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Cons: "Nothing. This is filler text to meet the min. characters."
Pros: "Loads of leg room"
Cons: "Loved everything"
Pros: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Cons: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."
Pros: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Cons: "55 minute delay was not welcome."
Cons: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"
Pros: "It was very comfortable"
Cons: "The crew was great"
Pros: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Cons: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."
Pros: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
Cons: "They didn't give any napkins out with the food which was weird."
Pros: "Food and entertainment"
Cons: "Sits are terrible"
Pros: "Very professional, engaged and polite"
Pros: "Crew and new, spacious aircraft"
Cons: "Nothing in particular."
Pros: "Crew was very helpful on land and on the plane. Very supportive and helpful."
Cons: "Flight delayed due to late arrival of aeroplane."
Cons: "Would have been excellent but it was 30mins late"
Cons: "Lost bags"
Pros: "On a 7 hour flight you want comfort. It was so smooth and easy. Watched movies, read, just relaxed. I've flown with Aer lingus before and it was just as amazing. I will ALWAYS use Are Lingus when I fly to the UK or Ireland and Shannon is a Gem of an airport. Most amazing airport I have ever been to!"
Pros: "Got a free seat next to me."
Cons: "Plane delayed at one airport and again for 15 agonizing minutes at Dublin as an Aer Lingus ground crew forgot to turn on a parking indicator according to the pilot. Then nearly missed connecting flight made it by running. Nobody would allow someone to move faster through lines for a connecting fligh"
Pros: "Generally a smooth experience."
Cons: "The seats are too close together. Charging for drinks is out of character for a good airline. Go back to free non-alcoholic drinks."
Cons: "Should have included meals on flights that are 8hrs."
Pros: "Crew were very friendly and helpful."
Cons: "My seat was broken, so I had to move to another. Fodd options were less than expected. Overall experience was good. Would definitely fly again, but bring my own snacks."
Pros: "Great equipment. Decent entertainment, sparsely filled cabin. Seat change to isle request before boarding readily made with no fuss. I noticed that passengers could actually make out pa announcements both at PDX and in flight. Doesn’t bother me anymore when I can’t but can be very concerning to anyone who rarely flies. Never understood going to the trouble of making announcements both pre-boarding & on-board pre-flight, that no one can even make out. That was not an issue here."
Cons: "Better lumbar support is always appreciated, adjustable lumbar would be very nice and could make or break an entire flight. No seat on any flight should ever be even the slightest ill repaired. Again, this equipmemt all seemed great. Lastly, since I prefer to always have a water, coke or coffe and or snack in front of me during entire flight, a bit of self serve (grab a water, coffee or snack yourself without having to make staff work a simple task would be nice on every flight. The flight from SEA-DUB was basically great and equipment is always of the utmost importantance."
Pros: "Quick, on time, professional."
Cons: "Shuttle transfers... I prefer direct to plane boarding."
Pros: "Surprised it was as good as it was having read so much negative news about what British Airways had become"
Pros: "When my flight was cancelled due to weather they got me on to another flight right away and I didn’t miss my connection. However I waited in line for an hour and a half, maybe I was lucky because I was near the beginning of the line. There was only one person for awhile helping re route people."
Pros: "Loved the plane and crew. Comfortable economy seats"
Cons: "Transition off plane in Dublin felt like cattle. No clarity on direction for first time people going to US about pre-clearnance process. If gate would have been posted sooner, I would have gone to pre-clearance sooner. I thought you go only after gate is posted and they call flight. Could have been a mess missing flight over this, but I was OK"
Pros: "Same as above"
Cons: "Same as above."
Pros: "I liked the entertainment and all the close bathroom locations"
Cons: "The crew members would always pass me when passing out water or something It’s almost as if I did not exist or I was purposely looked over more than once Then I never got a smile and it seemed as if they wanted to quickly brush over me"
Cons: "I booked this in March and was seated 20 rows away from my wife who was on the same itenerary. Seats were cramped and uncomfortable and the food was terrible"
Pros: "I thought the staff were more friendly this time around."
Pros: "The free movies and the food was good."
Cons: "The seats are too close together."
Pros: "They really did a great job, kept us informed about what was going on,staff was quick, organized and pleasant. I have to say, best food on a flight that I have had in a very LONG time,!"
Pros: "Friendly crew, clean and comfortable."
Cons: "Luggage control was a bit off, passengers criss crossing trying to find space. I think the crew could have managed that better."
Pros: "Quick boarding"
Cons: "They lost my luggage. I was with my luggage and personal belongings the whole trip. Received my luggage 2days after returning home."
Pros: "Check in, boarding and flight all great"
Pros: "Every seat had it's own t.v.; however, the movie selection was limited compared to the British Airways flight we took to Dublin. We were served a meal that did not require an additional fee which was great, but the taste was so-so. The crew was competent and pleasant."
Cons: "The entertainment (movie) selection was not that great."
Pros: "Great service! Wonderful entertainment(movies, tv, etc.) delicious meal!"
Pros: "The crew was lovely"
Cons: "The space given was considerably smaller than other transatlantic flights and there were also no alcoholic beverages included when other airlines do."
Cons: "Plane was an hour late leaving."
Cons: "Cannot believe they charge for a Cup of tea! we took a 3+hour flight from Rome to Dublin with not even a complimentary beverage nor a small bag of pretzels. There was also no in flight entertainment. Our flight from Dublin back to Boston was a bit better, but not much. The boarding process took much too long with only one gate agent checking in people. I will say he did turn people away who were not in the rows being called in front of us, but not the woman who cut the line behind us who was 13 rows behind us."
Pros: "Friendly, helpful crew. Aer Club members board first - worth joining!"
Cons: "Lost expensive iPhone and literally could not get down to floor with ridiculous crowded seats, minimal possible movement, to investigate the "klunk." When I exited and discovered missing phone, was sent on wild goose chase OUT of secure area, and it took 30 minutes before cleaning crew checked my seat area. Phone gone."
Pros: "Quick boarding"
Cons: "Slow crew service couldn't get coffee served beyond first 5-6 rows before landing. Crew just putting in time chatting with each other. Couldn't get boarding pass til morning of flight."
Cons: "Flight did not include a snack: even a tea cost $3."
Pros: "Short flight to London"
Cons: "There was no boarding pass issued for the Lon - Ny trip. Additionally, when we arrived to London, there was no direct transfer from our landing gate to our departure gate forcing us to have to exit and then reenter. There was no ground avail to assist either. Since the dub - Lon flight was delayed, we have 60 min to get a boarding passes / re renter security / & had to run to the flight which was a mile all with a 2 yr old."
Pros: "Good attention to detail without being in your face... very prompt"
Pros: "I liked the in-flight crew. They were very pleasant and helpful!"
Cons: "The delays! The check-in app was down and the ladies at the desk didn't seem to be in any hurry to make sure we didn't miss our flight. It was the worst experience."
Cons: "Flight attendants were a bit brusque- not as friendly /helpful as I am used to. Also surprised I had to pay for a juice - opted for water instead. Drink service slow too."
Cons: "Lunch was extra even though it was noon."
Pros: "choice of movies . . ."
Cons: "------- very cold on the plane . . ."
Pros: "thr crew"
Cons: "the boarding was not by zone, it took longer"
Pros: "The flight attendants were friendly and helpful. We appreciated being able to preorder better meals. Good selection of in-air movies. Sitting anywhere for almost 7 hours is no fun but it could have been much worse."
Cons: "Small seats. My tray table wouldn't stay up."
Pros: "I was comfortable enough to fall asleep before takeoff. No long lines or waiting"
Pros: "All was perfect"
Pros: "The flight crew was wonderful"
Cons: "inability to get seats ahead of time - sat in rear of aircraft - cramped. I would have liked ability to pay for upgrading seats for more room. In-seat entertainment was glitchy much of the flight."
Pros: "On time, not overcrowded, straightforward flight."
Pros: "The crew was phenomenal. They were able to handle the plane issues and boarding problems with a smile and did their best to accommodate and make things right but unfortunately had limited resources available to them."
Cons: "Did not like the 2.5 hour delay and plane de-boarding/change - this is something that should have been checked before 200 people were allowed to get on the plane and get situated. Also did not like the fact that I called ahead of time (5 weeks) to request a gluten free meal (which was on my flight to Dublin I will add) and it was not on my return flight to the USA. I was starving and was not able to eat that day because the cafes were closed in Dublin (Christmas eve), no food on plane, and because of a missed layover due to flight delay was scrambling to make the new connection and could not get food. Also, rescheduling for missed connection was a nightmare. Not enough personnel to assist in process and took over an hour just to get re-assignment information. Was sent to wrong gate and almost missed new connection. Then on top of that my luggage was lost and the american airlines operating staff sent me to the wrong terminal to make a claim and it ended up taking 1.5 hours longer than it should have just to submit my claim. This is on Christmas Eve mind you, after everything else that is happened that day on this nightmare of a flight. I realize American Airlines is just a partner airline, but you choose to partner with a company that provides sub-par service and an inability to resolve issues so I suggest finding a new partner if you want your customers to have better overall experiences."
Pros: "It's a real airline, with counters to check in. Staff was very friendly."
Cons: "Not even water for free."
Pros: "The flight was fine."
Cons: "Super delayed. I arrived in Vienna at night with no further outbound flights because of the delay. Also, the airline will not accept responsibility for the missed connection so Im done with Eurowings."
Pros: "The plane left and arrived on time."
Cons: "The seats were just okay, not comfortable. No snacks or drinks were complimentary."
Cons: "Everything from checking in where I asked for an aisle seat and was informed that I was given an aisle seat just to find that I was given a middle seat on both legs even though I had checked in for the second leg of the trip. Added to which my luggage is now missing"
Pros: "The crew was fine and boarding was efficient."
Cons: "We missed our connecting flight, had to wait six hours to fly to Munich, then sat in the Munich airport for four more hours as the flight to Milan was delayed. My bag made it to Milan by 10:30, I arrived at 22:00."
Cons: "More legroom. And not having to pay for a simple glass of water."
Pros: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Cons: "Better entertainment system... better food and more courteous cabin crew members....."
Cons: "Nothing except control for entertainment didn’t work"
Pros: "Boarded and departed gate on time. Efficient."
Cons: "Not the friendliest."
Pros: "It was ok"
Pros: "Quick efficient boarding - on time."
Cons: "Not terribly comfortable seats but for short haul flights, just fine."
Pros: "Friendly and attentive crew."
Cons: "There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass."
Pros: "Muy cumplidos y personal amable"
Pros: "Staff where friendly but could’ve informed us why we where circling for 40 mins earlier"
Cons: "Not being informed of the Thunderstorm situation earlier no one knew what was happening"
Cons: "12 hour flight with no in flight movies unless you paid an extra EUR 10. Food tastes bad, plus I was skipped from the second meal despite having prepaid for it (flight attendant overlooked that my seat was on a list, part of the problems that come with nickeling and diming for every single thing including even meals on an international flight). Despite flying to the US, attendants consistently only spoke German to me and my wife, did not speak on both German and English."
Pros: "The crew was friendly and helpful!"
Cons: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."
Cons: "Delayed twice, no explanation. Full flight then had to board through one door, with no separation of seat numbers. Truly amateur. Euro Wings food choices certainly didn't appeal."
Cons: "We were a little delayed"
Pros: "Attendants and counter staff all super friendly, seats were comfortable with decent leg room, nice beverage and snack offerings."
Cons: "Nothing of note."
Pros: "Arrived to Seattle on time."
Cons: "I did not know what airline, crew flew me to Seattle."
Pros: "We had one of the more legroom seats so that was nice"
Cons: "Everything else. I felt the stewardess from my aisle was extremely rude. She would ask someone a question and obviously they can’t hear her because their watching a movie, so she would wave her hand in their face. Another time she was telling me “excuse me” in German while I was watching a movie. I thought she was speaking to someone else since I did not understand German and then she very rudely said “excuseee me”. The food was not filling and they charged for drinks. She also said I was only allowed one free drink of coffee. The second snack was a cake or cheese sandwhich. We were starving the entire flight we had to give in and pay for snacks on board. I’ll try to avoid eurowings from now on."
Cons: "The seats are broken and the crew treats the passengers like they do not matter."
Cons: "Delayed on both legs of the flight plus poor communication relating to why and approximately how long we would have to wait."
Cons: "Cancelled the flight from Cologne to Zurich - It was showing on time when we left home, but at the airport we saw the status change. No one called or emailed us even when all the details are provided while booking the ticket. The line for the ticket counter at the airport was miserably long, so we had to use international roaming to make our calls to customer service. They never told us why the flight was cancelled and changed the topic to how they can rebook us - my suspicion is that there were very few customers for that flight so they thought its cheaper to cancel the flight and let the customers figure out the solution. Horrible! Te only option given to us was a late night flight to Vienna (more than 12 hours later), and then staying overnight there and then flying to JFK. That was of course unacceptable as we had to join work on Monday. I asked them to then look into Dusseldorf and any flying options from there. They were able to book us a flight from there. We rushed to DUS airport - The email confirmation took hours to show up in my inbox even though they promised 10-15 minutes. After waiting for the confirmation for a little, we had to take a cab from Cologne airport to Dusseldorf airport. It cost us over 200 euros and a lot of stress. The whole experience was a nightmare and I would not wish it upon anyone."
Pros: "Staff at the airport (ticket counter and check-in) were very polite."
Cons: "The flight ran two hours late. They notified me via an email in German (I don't even speak German, and I made my reservation on the English site, so I would think they would send me notifications in English as well.) I missed my connection in Dusseldorf because of the delay, but was able to rebook for free at the ticket counter and they gave me a €10 voucher for dinner as well."
Pros: "Everyone was nice."
Cons: "When we finally were able to board it went smoothly. The crew was nice, but nothing amazing. Not very comfortable but not surprised for a short flight. There was no “food”. There was no “entertainment”. Kayak was great for information and reminders!!!"
Cons: "Flight was cancelled; waited in the Rome airport for over 8 hours waiting for assistance and for a new flight for tomorrow and then another 2 hours we had to wait for a shuttle to take us to the hotel. By far worst airport/airline experience by far. Will never book with Austrian/Eurowings ever again."
Cons: "The entire process to get on a bus to go to flight was delayed by over 15 minutes so the ticket agent could fix one person's flight. There were over 40 people waiting to board the bus. Terrible."
Pros: "I received a little meal. Pleasant manner of staff."
Cons: "No problem"
Pros: "Once we were all aboard the completely booked out flight, it didn’t take long to take off. The captain apologised for the delay and kept us up to date with our progress during the short flight. Staff were efficient and friendly."
Cons: "Lack of communication at the boarding gate. It wouldn’t take much to let people know the reason for the delay. And, while I understand that it isn’t possible to cater for all allergies on a short flight, there are enough people with food intolerances to have a few options other than wheat based snacks."
Pros: "For a short flight, the trip was fine. No delays were experienced."
Cons: "The security line at Tegel airport was long. It took over 30 minutes get to the security scanner."
Pros: "We arrived in Zagreb 10min early"
Cons: "Flight members were very rude, one didn't smile once. She also yelled at me when I was standing in an empty row stretching and waiting for the bathroom. She told me I was not allowed to stand up, even though I was in no one's way and we we're free to move about the cabin. Horribly rude during drink and food service as well."
Pros: "It could have been a good flight but the route taken was awful"
Cons: "Y in Geneva without clothes or meds. SwissPort at GVA doesn’t Java a clue."
Cons: "- the flight was delayed by approx. 30 mins (though this delay was not entirely unwelcome as my previous flight was delayed too so in order to make the connection safely, the delay was ironically useful)"
Pros: "We missed this flight, so there was really nothing to like. However, the lady at the Swiss help desk was extremely kind and helpful in finding us an alternate flight."
Cons: "When I booked the itinerary clearly stated that this would be a Swiss Air flight. We were confused when they did not give us our boarding passing for our connecting flight at our original departure desk, and were told we would receive the boarding passes at the gate in Zurich. I never received any notice about his being a Eurowings flight or instructions to check in online. Our incoming flight to Zurich was delayed at least a half hour and it took us a while to get to the gate for our connecting flight. When we arrived, the gate had just been closed and we were told we were not even on the ledger. We were told we would have needed to get our boarding passes at the Swiss Sor desk and required prior check in to be on the passenger list. We were also very confused about the fact that this was a eurowings fight even though our booking indicated Swiss. This has never happened to us before. We would have needed additional instructions for prior check in, and had we been on the passenger list perhaps the plane would have waited for us."
Cons: "Buses didn't fit all people after landing."
Cons: "Paid 18 pound extra for extra legroom and a snack but when asked the airhostess she said we didnt pay for one"
Pros: "Comfortable and enjoyable."
Cons: "EW lost my suitcase in transit in Duesseldorf. Suitcase arrived in Berlin on next flight but then didn't get delivered until 24+ hours later. Hard to reach both EW and delivery service. Due to the delay and further travel plans the next day, I had to buy new clothes in Berlin to have something to wear."
Cons: "Boarding setup was small and a lot of waiting due to multiple flights being boarded at same gate..."
Cons: "Our home was damaged & we were without power for 6 days due to Hurricane Irma. They refused to cancel tickets. Heartless, no wonder so many Airlines has such horrible customer service ratings"
Pros: "Not a good experience"
Cons: "1st delayed over 2'niurs. Missed connection. Next flight cancelled. Finally departed but also late. It was an all day/night ordeal to get from Berlin to Geneva."
Pros: "Overall accessibility, timing, response from check in attendants, and flight attendants, and comfort."
Cons: "The last minute gate change where I imagine may be necessary, there were no announcements or follow up info, save the alert I received from the kayak.com app on my phone. This could've presented a big problem had my mobile not been charged."
Cons: "The service of the airline was horrible. They lost our bags and refused to show any empathy towards us or the multiple other passengers that also lost their bags from our flight. I will never fly Eurowings again."
Cons: "More than 3 hours delay and this is a lot of times !!! Absolutely no matter what the relationship is about This company is disastrous !"
Cons: "I travelled with my two children and they have given us three completely separate seats. I tried to ask the crew to help but they refused, both ground crew and in flight crew. We have flown with both Wizz Air and Easyjet this summer and those airlines have always assigned us seats together. Lufthansa did also. No idea why it was not possible for Eurowings. Also, crew were completely unhelpful, did not want to lift a finger for us. Luckily, a kind lady switched seats with me so I could sit next to my youngest son. Would definitely think twice about flying Eurowings again..."
Pros: "Overall good experience, flight was short and painless"
Cons: "Flight borded late and at a different gate"
Cons: "Not cancelling this flight and 5 other flights."
Pros: "The crew were super friendly and could not be more helpful. It was a 2/3rds full flight, so no squabbles over baggage."
Cons: "I pay for easyJet Plus and it should mean my bag comes up first, but it was one of the last."
Cons: "On time would have been good and longer than 2 minutes to get to the gate after it came up on the board"
Pros: "So not amazing, but good value - you get for what you pay-"
Cons: "Boarding at gate 43 at Berlin was very bad. Encouraged to go to gate very early. The gate area wasn’t pleasant. Once checked in through the gate we had to stand in a cramped fenced off area for more than 30 mins Seating on aeroplane cramped Everything else was good."
Pros: "Pretty excellent overall. Boarding very speedy."
Pros: "Quick and no fuss"
Pros: "Nothing, staff didnt even attempt to help me once i eventually for the gate for easyjet and the gate had closed (due to staff telling me to go to departures after showing that i didnt have a boarding pass)"
Cons: "The lack of help recieved by staff throughout the airport to help me get to the correct gate. After 30 mins of asking different staff where to go and what i needed to do to get on the flight the gate for my flight was then closed which has caused me to pay for an extra flight. Due to this i will be requesting a full refund on the first flight."
Pros: "Pilot got us there in less than an hour after a three hour delay"
Cons: "Three hour delay with no explanation until we were actually on the flight. Only a £3 refreshment voucher. Couldn't hear cabin crew and they rushed through the food service. Looked like they didn't want to be there."
Pros: "All was great during take off and but landing was a bit of a hard bump. Non of the hot food was available as the oven was broken."
Cons: "Delay at departure one hour, long queues in Luton at passport control"
Cons: "Crew can be a bit annoying"
Pros: "Slick boarding. Smooth landing."
Cons: "Hard seat."
Pros: "Easy boarding and flight. The onboard meal deal tasted alright and wasn't as had value as I'd expected."
Cons: "Not the most comfortable seats but bearable for a few hours if you're not trying to sleep."
Cons: "1 hour late both ways"
Cons: "The seats not comfortable for such a long flight, especially compared to bue air on the outbound trip"
Pros: "One time"
Cons: "Cattle car boarding. But expected. Luton airport is confusing for transport to London"
Pros: "Kept informed about delay"
Cons: "The plane was delayed 3 hours so booked another flight with another airline"
Pros: "Staff were polite and friendly. We had a peanut allergy sufferer in the family and they announced this and stopped serving peanuts which was great. Quick and smooth flight and efficient boarding. Security at Bristol was fairly quick. Bit of s queue at La Rochelle passport control however the passport officer was great with the kids and quite chatty joking with them."
Cons: "Flight was late by 40mins however everyone was apologetic and this was advertised well in advance which was good."
Cons: "Late again!! This flight has a 100% record of being over 30 mins late!"
Pros: "The crew were good. Friendly and worked hard throughout the flight."
Cons: "Check in at Antalya was late opening, very disorganised and seemed incapable of dealing with what is a relatively small aircraft. Not easyjet’s fault, but Antalya is very poor, very much like the Greek island airports. Flight was a about 2 hours late."
Pros: "Helpful staff"
Cons: "At first we had no seats as the plane was one row shorter than the one booked, so we had to wait. It turned out there were 3 free seats on the back row so my son could have a window seat for his 2nd time in the air."
Pros: "Speedy boarding"
Cons: "Flight was delayed from 2040 to 2230"
Pros: "The crew and flight experience in general was nice"
Cons: "3 hours delay! Also, few people got a 5€ bonus (for food/drinks) but most of us didn’t know about it."
Pros: "The fact that it was on time which is unusual between Charles du Gaulle and london"
Pros: "We left on time and had a very smooth take off and landing. No issues with easyJet on this flight at all."
Cons: "The usual, not much legroom unless one is prepared to pay extra."
Pros: "Cabin crew tried hard to sound cheerful and be efficient"
Cons: "One word: DIRE. No information on the delay, we were left standing with no refreshments and tired kids for 2 hours, a good part of which was outside the terminal waiting to walk over to board the plane. Staff didn't bother to say anything, didn't know anything, offered no help, no refreshments or food, and there were only a couple of benches for people to sit on (this was the covered walkway outside the terminal building, offering no shelter from the heat). easyJet showing once again that it actually manages to be worse than Ryanair!"
Cons: "The 1 hour plus delay at Bristol"
Pros: "It got me home."
Cons: "Late departure. Limited legroom."
Pros: "Pilot telling very clear about flight , timing,"
Cons: "For the second time in a row the boarding process at Lyon airport was a joke. They try and board 3 flights at a time with just 2 stsff checking passports. This causes a massive queue and delays to all flights."
Pros: "Although there was a delay, the staff were as friendly and helpful as can be. They kept us posted throughout. Boarding was carried out super quick. Flight staff were very friendly and had been delayed themselves and working extra hours for us"
Cons: "4 hours or more delay - will be claiming compensation and hope they will do the right thing and not give trouble with compensation"
Pros: "The cabin staff were awesome, and a credit to the company"
Cons: "Nothing, all good"
Cons: "Accumulated delays over the day meant we only departed after midnight. Crew were understanding and offered free drinks / snacks, but in the end you just want to get home."
Pros: "Nothing - no certainty for me the passenger over the delay. I had info by text which stopped after a while fortunately I could check on the website - times kept changing? The board only showed delayed & few announcements. Giving us €4.50 only covered half cost of a muffin and a drink!"
Cons: "The flight was delayed four hours but they told us to check in at the early time!!!! Then had to wait at airport all that time. Nice airport a mess not re signposted hard to find gate B!The ground crew were vague & not helpful. They should have provided us with bottles of water and a decent meal!! & certainty- failed woefully. The rep was not always at the gate to assist people I sat nearby reading so saw this. When it was time to actually board they made no announcement just put the gate number up on the board!!! Later made one for speedy boarding!! Did not feel looked after in any way. Then no cold drinks on plane and no ice till I made a fuss - suddenly I had ice!!! Charged my card in £ instead of € No hot food. Card machines not working - no wifi!! Doh!! All in all appalling customer service/ PR The crew were exhausted and over it - their job to to care for passengers - I think one went off in tears??"
Pros: "The online booking & check in saved time. Process from baggage check in to boarding were smooth & hassle-free. That's what I need for a short flight. Will recommend to my brother when he & his wife travel to Europe end of this year"
Cons: "No time so approached the counter staff at the airport about baggage hold, info provided was not complete. Luckily found some time to double check online, saved €€€ on baggage hold. Also, pls ignore rating on the food & entertainment, there were none. Overall, experience good enough for my short flight."
Pros: "Flew on one of the newest planes, a new airbus A320"
Cons: "Crew disorganized in service, several sandwich options ran out. Took 40 minutes to get to row 8. Some crew member focused on service but missed the mark on efficiency, and several appeared occupied with chit chatting than running the service"
Cons: "Slowwwww boarding. Half a dozen or so speedy boarders and instead of letting everyone else through once those passengers were through they continued to check people in a single file, until staff realised we were behind schedule and started using both check in scanners."
Pros: "I regularly fly between Luton & Paris. The Easyjet staff are always happy and professional - on this flight Christopher & Sarah. Their welcome is sincere and the warmth of their hospitality is maintained throughout the flight, as it is with many of their colleagues. I ordered hot food which was not anything beyond OK - but it was as expected, and promptly served on the short flight. The variety of drinks and snacks is good, and the offers on boutique products is worth a look. The flight was comfortable and on time."
Cons: "It seems that fairly regularly the overall experience is marred by inconsistent levels of service by the support services at Luton Aiport (which I believe is run by Menzies). Over several occasions I have waited some time for steps to arrive, and yesterday, it was the availability of coaches to take the passengers to the terminal building. It is as if there is a breakdown in the overall organisation, which is not directly the fault of Easyjet - but being their home base, over which you would expect that Easyjet could exert some influence. The delay was not severe on this occasion, but just takes the edge off an otherwise pleasurable experience."
Cons: "Delayed and over-zealous ex-RAF types on security"
Cons: "There's no lifts to board the planes. So with your on-board luggage, a buggy and a baby it is really hard with the stairs and there's no one around to help"
Pros: "The check-in/security was very efficient and pain free especially at Gatwick. The return leg flight was delayed, but time was made up and information was good."
Pros: "Did not rush to board the plane, waited until the very end. No point. Got allocated seats anyway. Got on to plane smoothly."
Cons: "Leg room!! Either my legs have grown or those seats are getting closer!!"
Cons: "seat are really uncomfortable...staff unpolite"
Pros: "Airport facilities in Edinburgh. No waiting time at security. Water fountaine after security."
Cons: "Plane was delayed by nearly 1 hr. No information of it until 15 min before the scheduled take off time, inspite of me signing up to text alerts at the flight booking. Boarding via bus and just 1 staircase. Passengers with children under 5 years announced to board first, but no chance as no way through unorganised crowd of passengers waiting."
Cons: "Horrible experience! I missed a very important meeting! Flight from LTN to CPH (EZY2445). Flight was suppose to take off at 7:00am. When we board at 6:40 we are told we are not taking off until 7:30a, (why did we even board then?) And then when the plane is nearly on the runway to take off, one of the crew members decides to mention she is sick so we have to turn back. Two points here: 1. If you are sick, why didn't you call in? 2. from 6:40 - 7:30am you did not know you were sick?? You wait until we get on the runway, after we finally get a spot in the Que? So then we get back to the gate, take a good 10- 15 mins for her to walk off and a new cabin crew to come on (not to mention she looked fine walking off, i mean she was probably sick but sick to bring the plane back from the runway - not so sure). Following this, apparently the plane needed re-fueling because we went to the runway and back. Now this is a bit worrying. The fact that we just went to the runway and back and the aircraft needed more fuel. What if we had to wait in the air for additional minutes for air traffic would we run out? just a thought.. Ok well all this happened. And then guess what - we have to wait another 45 mins in the que for take off! At this point it was very clear i was going to miss my meeting given it was already 9am. After all this a passenger sitting next to me asked if we can at least get a complimentary coffee or tea, which initially he received a NO because the flight has to be delayed a MINIMUM of 3 hrs before we can get that. He had to raise a fuss, for them to say ok we will ask the captain, the opp team, the air traffic control (FOR COFFEE OR TEA!!?) . Overall horrible experience, and i missed a a very important meeting. Will be reconsidering my airline choice in the future."
Pros: "Great cheerful helpful crew as ever, even if the lady on the bag on the bag drop seemed rather unhappy."
Cons: "Luton Airport. This is the first time I have landed there and I think it competes for the worst airport in the world. Very cramped, long queues at passport control, toilets out of order everywhere, awful decor, terrible signage. Dirty crowded, depressing. And the train service at the station is also dreadful."
Cons: "People were called to the gate according to original departure time, although the flight was delayed (this info was give via loudspeakers.) I for one had to rush from a coffee shop, thinking that we are now boarding. Instead I had to stand up for 45 min (no seats in the corridor) to get into a boarding area, just to continue standing as all the seats were taken - I wasn't the only one, there were mothers with small children who couldn't find a seat either. Temperature was about 30 oC. Suggestions: 1. Don't alert people too early. 2. Offer water when temperature is so high and wait so long. 3. Ask young men playing games on they smartphones to give up their seats to those who have difficulty standing up."
Pros: "The flight itself was ok. Didn't sample the food (brought my own) or entertainment (was there any?) so can't comment on those and consequently had little interaction with the flight crew but they seemed pleasant and professional enough"
Cons: "Check in at Pisa airport was a complete shambles. Counters late in opening for multiple flights and no advice which would be our counter on the display screens - so people milling everywhere trying to guess. Once through security, the pre-board area was hopelessly undersized for 3 flights departing. Hot, crowded and seating for about 30% of the people. Disgraceful."
Airlines flying from Bristol to London have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Bristol to London
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