Food was not inspired but was satisfying. Same for infotainment selection. You’d think business class would come with complimentary WiFi. Crew was uniformly attentive and excellent.
Flight didn’t happen because both my connections were lost and Toronto wouldn’t let me board. I was checked in to all 3 flights at the check-in fest in Dublin.
Flight was good, crew was excellent. No complaints at all
Delayed 3 times in a row for 4 hours total. Incrementally pushing back the flight claiming gate delays but they eventually changed the actual plane, due to technical issues. This strategy to avoid compensation to passengers is unprofessional.
The delays were never ending and we were never properly informed as to why. 1st and 2nd delay were handled well, but by the time we received our 7th delay, and then subsequently asked to willingly get bumped, it turned into one of the worst flying situations of my life. I didn’t get home until 2am which is roughly 5 hours later than originally planned.
Did not like the seat selection which was poor.? My daughter and I never did get seats together because it all took place at the last minute and we had to accept whatever seats were left
Very good experience. Great cabin crew. Much better than expected
crew was great, wifi was very poor could not even load a youtube video
Was a short flight, not good or bad. Extremely cramped and I'm only 6feet 1inches. 295lbs.
No problems here. WestJet does a good job, even on their short haul flights
Everything but the food was top notch value for the price
It was out first time flying Air Canada and it was ok, comfort-wise. I hope airlines are able to get a quiet room installed for young children flying. Screaming and crying the whole time in business class is quite unfortunate. That was the only thing that really messed up the experience.
It was good except I was sitting beside a bigger gentleman so I didn’t have much room
Excellent crew, great food despite catering issues. We need more people like this.
Plane was smooth. More of a YVR issue, but the gate at departure was JAM PACKED with people and departing flights. Literally standing room only around the gates... This should be staggered or spread out better. Other than that, the flight was fine.
I was in Business Class row 7 on a 787-9. Both times I didn't get my choice of food. Otherwise, excellent!
It was only direct flight from YVR to YKA but has no entertainment or food service and was double price of Westjet. Air Canada is my last choice but in this case, they are the only option.
I really find they have good service but need to serve meals on flights longer than 5 hours. Very cheap of them as I am a large stock holder and find they can afford it. Really like tracking my bag and the updating of flight info etc on my text and emails.
Beverage card could have more choices, There was no Soda water, coffee, tea etc.
The flight attendant didn’t wake me up when I fell asleep. I liked that.