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Pros: Crew and new, spacious aircraft

Cons: Nothing in particular.

Pros: Friendly and helpful crew

Cons: Disembarkation at Belfast

Pros: Nothing

Cons: Everything - Seating is so cramped. Food was even worse than usual airline food. Will never fly Aer Lingus again

Cons: the worst gluten-free food of any airline, and I've tried quite a few! And when the person in front reclines their seat, there's very little space left.

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Cons: Time

Pros: Fast boarding

Cons: Slow in refuelling, got us delayed for 40-

Pros: The crews were pretty great!

Cons: The regulating of the temperature.

Pros: Karl was amazing! So helpful and sweet!

Cons: Having the crew tell the guy behind me to plug in his ear phones to watch the video in his phone, rather than me after 20 minutes of noise.

Pros: Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent

Cons: No. Keep up the good work!

Pros: Very friendly crew. We boarded about an hour before so we were ready to go well before time.

Cons: The economy seats are not that comfortable and the screen for entertainment is sometimes difficult to use.

Pros: The crew looked after us well

Cons: It was all good

Pros: The crew was very good & a great selection of movies.

Cons: More selection of snack would be great.

Pros: Everything was great.

Cons: Nothing. It was smooth and efficient.

Pros: Nothing at all.

Cons: Not run late, have entertainment on board and provide better snacks.

Cons: Faster baggage pickup at DFW

Pros: Seating and leg room much better than Ryan Air!

Pros: Great to go through customs in Dublin so the landing at home is easy.

Cons: The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time.

Pros: Friendly and helpful crew

Cons: Disembarkation at Belfast

Cons: Very late

Cons: The person next to me was x and overflowing onto my area and leaning on me through the flight

Cons: Headphone jack still requires an adapter. Free headphones are very uncomfortable and don’t sound great. Just give out free adapters or change the jacks please. Announcements were super loud in the headphones.

Pros: Good organization and nice staff

Cons: N/A

Pros: Captain gave some nice hotspots to look out for as clear day.

Cons: Standing for ages before boarding and in plane. Very basic and couldn't print boarding pass before travel. Seemed like a glitch with Aerlingus and I phoned but said they would forward to technical dept. No one got back to me. This caused unnecessary stress due to connections.

Cons: Very late

Pros: Crew and new, spacious aircraft

Cons: Nothing in particular.

Pros: The crews were awesome and very friendly professional

Cons: Cabin crew makes way too much noise on an overnight flight. On these flights, the focus should be on letting passengers rest, and limiting announcements, even if that seems to take away from the perceived level of service.