Mediocre movies Too cold Didn’t have extra blankets Check in was too long (60-70 min coming 3 hours early) Breakfast was terrible Great WiFi however And smooth ride Dinner was decent
Was downgraded from business to economy due to a faulty seat in business class. However when I boarded the plane there were no less than 5 free business class seats. Will never fly Qatar Airways again
Staff was very friendly. There is no on board entertainment, but it’s such a short flight that it doesn’t matter. We also got a meal which was nice and unexpected due to the length of the flight.
There’s lots of problem I faced from Bom to Doha that experience was worst I never faced before like this
Too many boarding protocols. Never experienced with other international flights.
Was unable to check in via app or website with supplied booking code (something to do with flight being operated by a partner airline, although the code didn’t work on the partner’s website either) Specified a vegetarian meal during booking, but that somehow wasn’t captured in airline’s system By the time flight crew got to my row, now vegetarian food was available. Had nothing to eat on flight from Philadelphia to Doha! Flight attendant was completely unconcerned and actively apathetic to the situation
Transit , Too long for terminal change, for a moment I thought Qatar airlines going to Los Angeles by bus. Please make transit convenient and quick.
Seats were not comfortable and touch free remote wasn’t working.
Its a long flight. Please provide free wifi as soon as long ts not interfering with aircraft data.
Too many baby crying, customer and staff yelling at each other. Seat is too small and tight. Could not sleep at all for 16 hour flight !
Turkish airline is so mismanaged . We had to onboard a flight outside from tarmac when there was heavy rains . By the time we climbed the flight we were drenched from the rain and we were so cold. The flight service was so terrible. The flight attendant never responded to any of the calls. There were no extra snack left for the kid . On one of the more than 13 hours flight my seat did ot recline and the person in the front had reclined their seat completely , for the whole more than 13 hour journey , I barely had any space to do anything . I will never travel with this airline ever again , such a bad experience
Could have been better. Bag rechecking could have been eliminated. Gate location and direction need to be clearly stated.
Great food, and lots of it. They made us come to the gate two hours before the flight and you were stuck in the enclosure until you boarded with no bathroom or food or drink. My seat in business class was very claustrophobic, I could barely get into it and a large board blocked the window and made it even more claustrophobic
Turkish Business Class is a wonderful experience, and the best inflight dining experience I’ve had to date.
Business Class pods are horrible. If you're petite, you might be able to sleep on the uncomfortable seat and bed. Crew and food are fantastic.
The flight starts at 7am from New Delhi, a supremely inconvenient time, especially, if you are coming from another smaller city. Please consider moving it to 4am or 5am.
Istanbul to Miami is a very long flight, somewhat uncomfortable, especially because the seating offers very limited space outside of business class.
Entertainment monitors did not work in the seats & it was so hot in the cabin. One of the most uncomfortable flights I've ever taken.
Paying for reserved seats and never received the seats I paid for !! Just fake and a surprise out of their " box "
The cabin crew was excellent. They were fully staffed and very helpful. The food on the fight was quite good for surpassing my expectations of “airline food“
Cancelled 90 min AFTER Departure! We had to deplane and wait another hour plus for the flight to be shown as cancelled for the customer service team. There were many many angry customers.
The male attendant has zero personality. It seemed like he was over worked or hated his job, not once did he smile or made any contact with the people on the plane. Strictly business and call it a day!
Extremely pleased with the crew. Best flight attendants ever! Very friendly, genuinely caring and attentive.
We boarded the plane and waited for 30 minutes ultimately for them to cancel the flight due to engineering issues.
Love the little chocolate bars, and consumer rights in EU regarding stepped refunds when flights are delayed.
Great crew dealing with the most unprepared family with a million kids and zero sense.
Staff was rude in business class. Luggage was damaged and nothing was done about it airlines.
We were helped whenever needed and had a pleasant flight.
They didn't board the luggage and cph has poor service. During working hours they refuse calls, outside working hours you can't contact them. Lufthansa doesn't help or support
Boarding staff, crew and food needs a lot of improvement!! It was awful Aircraft was old with minimal legspace
We loved our flight attendant (Emma, from Scotland), the meals were perfectly spaced out, and the in-flight entertainment was super generous and delightful.
Why don't they board from the back of the plane to the front. We have to move by all the people and their luggage to get to the seats.
The boarding call announcements versus the Staff announcements versus the digital signage board on the out-going and returning flights WERE NOT IN SYNC. I was sent through check and re-checks 3 times. WHY?
With three empty seats across the aisle from me I politely asked the crew if I could sit in one of those seats. They initially told me I couldn't do it for my safety. When I pressed them again they blamed the captain. So which was it? I didn't appreciate either nonsense explanation simply because they didn't want to honor my request.
Great room between the seats, food was excellent, very comfortable overall and could have stayed on the plane even longer
Flight was great (only a short hop from London to Dublin). Wi-Fi available on board(around 2 euros), power sockets, complimentary water and biscuit. Landin/ takeoff all went without a flaw.
Staff member at boarding gate was rude, and more than once!
The issue wasn’t necessarily with British Airlines but was a reaction to their delayed flight from Miami to London on Aug 18. Due to the delay out of Miami, we missed our BA flight with Aer Linguis on the 19th from London to Cork, Ireland. The attendant in London was helpful and rebooked us for a flight later that same day ($120). However, she failed to mention that as a result of the missed flight, our returning flight was also cancelled and the rebooking cost was $451. Disappointed at the lack of communication between airlines and between the agent and the customer.
Lost bag on an hour and a half flight with no connections - ridiculous!
You lost my luggage on the trip to Dublin and again on the way back, still waiting on luggage.
Experience at the airport Luxor has room for improvement. Boarding and off boarding process by bus not ideal
It was better than the previous flight only because the crew was not rude and did not force us to accept food but the entire flight was overheated from start to finish and it was the only time with an airlines i felt i may not make it home . I will not be flying with them again a different airlines for egypt i will try in the future .
The experience exceeded my expectations and reflected the significant progress.
My flight was great. Service by the crew was great. Only issue I had wss it got extremely warm mid way thru the flight. To the point it was a little uncomfortable
As usual, the flight was late with the typical excuse of "a technical issue beyond our control." This is the same excuse they use every late flight which is EVERY flight.
To be honest, there has been a significant improvement in the level of EgyptAir in terms of service and food quality.
There is no respect or customer service whatsoever in Egypt airline extremely poor customer service never fly again. Find ticket with adjective airline. It’s like throwing money in the trash.
Boarding was chaotic and disorganized, and the foot rest to my seat was broken. But the food was good and the flight attendants were kind and attentive.
Flight was supposed to take off Saturday at noon. Bumped for unknown reasons until 2 am, then 9 am, then noon, then we don’t know. Not weather related. Dismal and non existent customer service. No 24/7 relations. Couldn’t get my bag back to attempt to get on another flight until 5pm Saturday. Will never take this airline again!
Greater clarity in organizing line-ups for the various boarding groups would have made it easier for all. Due to the many children, the announcements could not be heard clearly enough, so a simplicity in organization would have helped.
