£205 Find Cheap Flights from Edinburgh to Bosnia and Herzegovina

Efficiency of staff, and comfort and cleanliness of aircraft was all great. Maybe a hot drink without payment at that time in the morning would be good!

As expected. Would have appreciated a 3-day headsup reminder as a reassurance that all is well.

The flight crew was friendly and accommodating. I witnessed one of the flight attendants deal with a difficult flyer with extreme calm and compassion. I was so annoyed with the passenger and so impressed by the flight attendant. His quick action de-escalated what could have been a major incident. He was awesome.

The plane was late (as was my flight out from Birmingham the day before)

The flight was delayed by an hour. Made the connection uncomfortably tight.

Service was bad and food they told us they only had pasta very rude

When we went to the lounge they told us to go into the main lounge and not the full business class section, later they told me that Lufthansa wont pay the full fee to alloq the business class passengers entry to the nicer sectikn where all the other airlines nusiness class passengers go into. Very poor arrangement.

Pathetic service by underpriced, please call me back at the earliest

Not what I expected for the last leg of a $5100 business class experience. Boarding was a nightmare. The flight was delayed and I had to keep checking my email to ensure I was at the right gate since the airline or the terminal had no clue until 15 mins prior to boarding. Food was gross, limited drink options.

Flights scheduled with impossible connections - Lufthansa apparently believes it takes 7mins to change terminals, go through passport control, re-clear security and walk 1.8kms…..and everything will work perfectly (which it never does at Frankfurt). No staff on hand to assist with transfers on delayed flights. No transfer guidance provided by app. No compensation offered for 6hr delay to connecting flight.