£49 Find Cheap Flights from Edinburgh to Bosnia and Herzegovina

I was asked at the gate to put my carry-on luggage into the metal size-checking unit and it scratched my luggage. I suggest lining it with a cloth to prevent damage to passengers’ luggage.

Paid for exit row at the back of the plane. Window seat with lots of leg space. Food was inedible (as usual). Brought my own.

Efficiency of staff, and comfort and cleanliness of aircraft was all great. Maybe a hot drink without payment at that time in the morning would be good!

As expected. Would have appreciated a 3-day headsup reminder as a reassurance that all is well.

The plane was late (as was my flight out from Birmingham the day before)

The flight was delayed by an hour. Made the connection uncomfortably tight.

Service was bad and food they told us they only had pasta very rude

When we went to the lounge they told us to go into the main lounge and not the full business class section, later they told me that Lufthansa wont pay the full fee to alloq the business class passengers entry to the nicer sectikn where all the other airlines nusiness class passengers go into. Very poor arrangement.

Pathetic service by underpriced, please call me back at the earliest

Not what I expected for the last leg of a $5100 business class experience. Boarding was a nightmare. The flight was delayed and I had to keep checking my email to ensure I was at the right gate since the airline or the terminal had no clue until 15 mins prior to boarding. Food was gross, limited drink options.