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Find Cheap Flights from Edinburgh Turnhouse to New York John F Kennedy Intl (EDI - JFK)

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Edinburgh Turnhouse to New York John F Kennedy Intl flight information

Avg. flight duration 7h 13m
Flights arrive in New York John F Kennedy Intl
Flights depart from Edinburgh Turnhouse
Flight price £305
Distance 3,248 miles
Airlines WOW air, Delta, British Airways, Virgin Atlantic, Finnair, Aer Lingus, KLM

Good to know

Low season:
February
Best time to beat the crowds
5%
expected price decrease
High season:
July
Most popular time to fly
24%
expected price increase
Average price:
£421
(avg. price over the last 2 weeks)
Good deal:
£379
or less (return)

When to Book Flights from Edinburgh Turnhouse to New York John F Kennedy Intl

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for finding a cheap flight

Looking for a cheap flight? 25% of our users found flights on this route for £379 or less.
The cheapest flight from Edinburgh Turnhouse to New York John F Kennedy Intl was found, on average, 59 days before departure.
Book at least 3 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly is February.
Morning departure is around 35% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Edinburgh Turnhouse to New York John F Kennedy Intl Flights

How long does a flight from Edinburgh Turnhouse to New York John F Kennedy Intl take?
An average non-stop flight takes 7h 30m, covering a distance of 3248 miles.
How many flights are there between Edinburgh Turnhouse and New York John F Kennedy Intl?
There are 52 (non-stop) flights between Edinburgh Turnhouse and New York John F Kennedy Intl per week, averaging 7 per day.
Which airlines provide the cheapest flights from Edinburgh Turnhouse to New York John F Kennedy Intl?
In the past 3 days, the cheapest return tickets were found on WOW air (£305), Delta (£341) and British Airways (£376).
Which airlines fly most frequently between Edinburgh Turnhouse and New York John F Kennedy Intl?
Delta (2 times daily), American Airlines (1 times daily), Finnair (1 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from Edinburgh Turnhouse to New York John F Kennedy Intl?
For Edinburgh Turnhouse to New York John F Kennedy Intl, Tuesday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from New York John F Kennedy Intl back to Edinburgh Turnhouse, the best deals are generally found on Friday, with Thursday being the most expensive.

Book cheap flights from Edinburgh Turnhouse to New York John F Kennedy Intl (return)

Airports
Origin
Edinburgh
£305
only
£305
Destination
New York
£305
only
£305
Tue, 9 Oct
EDI
Edinburgh Turnhouse
JFK
New York John F Kennedy Intl
16h 55m
Fri, 19 Oct
JFK
New York John F Kennedy Intl
EDI
Edinburgh Turnhouse
28h 40m
£305
Trip: 11 days
Overall 5.6 OK
Based on 1,492 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

AMS
KEF
Good 6.0

The price

The delay

Mon, 5 Nov
EDI
Edinburgh Turnhouse
JFK
New York John F Kennedy Intl
11h 25m
Sun, 11 Nov
JFK
New York John F Kennedy Intl
EDI
Edinburgh Turnhouse
12h 20m
£341
Trip: 7 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 5 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
LGA
ATL
Good 7.0

entertainment and leg room on regular seats

delay, boarding process

CUN
DTW
Excellent 10.0

Prompt action, excelent customer service and accurate reservation details. Auto text message alerts a real life-saver. Boarding was easy, plane was clean and staff super friendly.

nothing realy

BWI
ATL
Good 7.6

The seat was very uncomfortable

EDI
JFK
Good 7.0

Several things. Dropping off luggage. Security. Late flight departure.

BOS
LGA
Good 7.5

I understand Mother Nature causes issues tkayakhat no one can control but when I'm receiving updates from the 3rd party travel app that isn't the airline before receiving any information directly from the airline via the gate agent or Deltas travel app and the gate agent not being able to verify the 3rd party travel app something is wrong.

Fri, 19 Oct
EDI
Edinburgh Turnhouse
JFK
New York John F Kennedy Intl
7h 40m
Wed, 24 Oct
JFK
New York John F Kennedy Intl
EDI
Edinburgh Turnhouse
10h 10m
£376
Trip: 6 days
Overall 5.5 OK
Based on 7 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
EDI
JFK
Mediocre 3.0

That the flight was not bumpy and due to bad entertainment I had good views out the window

Tight seating, old airplane, a bit dirty, most info was in Spanish!? Could not hear overhead announcements,

LHR
BOS
Excellent 8.3

Friendly crew, flight on time, great food and snacks, good movie selection

Seats not too confortable, landed on time but got to the gate 45 mins after landing

EDI
JFK
Excellent 10.0

Great flight attendants

Length of flight was long but there's nothing that can be done about it.

MIA
LHR
Good 6.0

The crew on the plane were lovely and the service was great. We paid for exit seats so had lots of leg room.

The plane was very old and the entertainment system poor. Small screens, no wifi and laggy interface.

LHR
GVA
OK 4.3

Efficient boarding and fast baggage collection in Geneva.

It was not clear when booking that I would not have a checked bag included. Not even free water? $400 to switch to an earlier flight, no standby options

Tue, 23 Oct
EDI
Edinburgh Turnhouse
JFK
New York John F Kennedy Intl
7h 30m
Mon, 29 Oct
JFK
New York John F Kennedy Intl
EDI
Edinburgh Turnhouse
6h 50m
£376
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 1,212 reviews
Overall
8.0
Boarding
8.2
Comfort
7.7
Crew
8.5
Entertainment
7.9
Food
7.7
LHR
JFK
OK 5.6

Queue at boarding gate for upper class ticket holders Bus transfer to plane - Virgin is not a LoCo airline! Upper Class Service was slow - understaffed?

LHR
JFK
Excellent 10.0

Friendly staff, so much food/snacks were offered. Good movies available.

Nothing

LHR
SEA
Good 6.3

Great movie selection

They need softer seats...had to stand half the time

SFO
LHR
Good 7.0

Amenities

Bed was incredibly uncomfortable in first class. It was like sleeping on the floor. People talking loudly in the bar late into the night, which made it even harder to sleep. Didn’t sleep a wink on this 10 hour flight.

LHR
LAX
Excellent 10.0

Everything about my flights on Virgin Atlantic was amazing. The plane was new and comfortable, the seats seemed to recline more than in other airplane I have been. The entertainment was good with a wide selection of movies and TV shows. The crew was incredibly nice and helpful and I had a really pleasant time talking with them. On the airport team side I can also say they were extremely helpful as I missed my flight and they promptly rebooked me on the next one 3h later, free of charge. I think the stress of missing a flight was completely deflected by the help of the Virgin Atlantic crew at the desk so thank you for that!

The only thing I would improve is the main dish in the meal. I loved all the small sides like the Boursin and crackers but I found the main meal a little bland l.

Fri, 4 Jan
EDI
Edinburgh Turnhouse
JFK
New York John F Kennedy Intl
16h 45m
Tue, 8 Jan
JFK
New York John F Kennedy Intl
EDI
Edinburgh Turnhouse
14h 20m
£388
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 27 Aug
EDI
Edinburgh Turnhouse
JFK
New York John F Kennedy Intl
7h 35m
Mon, 3 Sep
JFK
New York John F Kennedy Intl
EDI
Edinburgh Turnhouse
7h 00m
£543
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2 reviews
Overall
7.8
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
LHR
Excellent 8.6

The crew were helpful, pleasant and professional

There wasn't anything we actively didn't like. It was a good flight.

HEL
ORD
Good 6.6

Environmentally mindful with some packaging

There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts.

HEL
JFK
Good 7.0

Flight was delayed,missed connection,lost bag

VIE
HEL
Excellent 8.0

clean planes, timely service, nice flight attendants

no power outlets narrow selection of juices/water on the plane

JFK
HEL
Mediocre 2.0

Boarding was delayed. Missed the connection flight.

Thu, 4 Oct
EDI
Edinburgh Turnhouse
JFK
New York John F Kennedy Intl
16h 55m
Sun, 7 Oct
JFK
New York John F Kennedy Intl
EDI
Edinburgh Turnhouse
28h 05m
£310
Trip: 4 days
Overall 5.6 OK
Based on 1,492 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

Thu, 6 Dec
EDI
Edinburgh Turnhouse
JFK
New York John F Kennedy Intl
11h 05m
Sun, 9 Dec
JFK
New York John F Kennedy Intl
EDI
Edinburgh Turnhouse
10h 50m
£341
Trip: 4 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 5 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
RSW
DTW
Excellent 9.0

Flew delta comfort, priority boarding, extra legroom, short flight so no meal included

nothing bad about this flight

BOS
LGA
Good 7.5

I understand Mother Nature causes issues tkayakhat no one can control but when I'm receiving updates from the 3rd party travel app that isn't the airline before receiving any information directly from the airline via the gate agent or Deltas travel app and the gate agent not being able to verify the 3rd party travel app something is wrong.

BWI
ATL
Good 7.6

The seat was very uncomfortable

EDI
JFK
Good 7.0

Several things. Dropping off luggage. Security. Late flight departure.

EDI
JFK
Excellent 9.6

Had to go through an extra random security check before boarding along with several other passengers. Looong flight, but expected when traveling that distance. Slept and watched movies. Best part: the pilot pointed out that Greenland was visible outside our windows as we flew over.

Nothing. It was a smooth flight. Very comfortable.

Thu, 13 Sep
EDI
Edinburgh Turnhouse
JFK
New York John F Kennedy Intl
16h 55m
Sat, 15 Sep
JFK
New York John F Kennedy Intl
EDI
Edinburgh Turnhouse
25h 55m
£325
Trip: 3 days
Overall 5.6 OK
Based on 1,492 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

AMS
KEF
Good 6.0

The price

The delay

Tue, 5 Feb
EDI
Edinburgh Turnhouse
JFK
New York John F Kennedy Intl
13h 35m
Mon, 11 Feb
JFK
New York John F Kennedy Intl
EDI
Edinburgh Turnhouse
18h 05m
£341
Trip: 7 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 5 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
BOS
LGA
Good 7.5

I understand Mother Nature causes issues tkayakhat no one can control but when I'm receiving updates from the 3rd party travel app that isn't the airline before receiving any information directly from the airline via the gate agent or Deltas travel app and the gate agent not being able to verify the 3rd party travel app something is wrong.

DTW
PVG
Good 7.6

Flew premium economy/delta comfort + and was a great flying experience. A taste of business without the $3000+ ticket price. Food was excellent, a huge step above economy. Extra comfort with wider seats. And priority boarding as well. This was more like premium economy that you get with European airlines. For long haul flights, well worth the cost. Flight was delayed 2 hours, but Delta had their own special route in Shanghai airport to bypass a lot of the crowds either transferring or checking in for fight. I wouldn’t have made my connecting flight if they hadn’t. Plus my checked bags went straight thru to my final destination in china,n instead of having to pick up and re-check them in Shanghai.

2-hour delay causes me to almost miss my connection. I know some passengers had to be transferred to different flights which they almost missed.

FLL
JFK
OK 5.3

Boarded fast

Woman next to me with crying baby didn’t care that her baby’s head and arms where pretty much in my seat the whole flight. And the girl in front of me was wildly dancing the whole flight in her seat with headphones on and she get pushing back in her seat hitting my knees And every announcement the flight attendant made during the flight sounded like he was stoned and obviously didn’t care what he was saying

RSW
DTW
Excellent 9.0

Flew delta comfort, priority boarding, extra legroom, short flight so no meal included

nothing bad about this flight

BWI
ATL
Good 7.6

The seat was very uncomfortable

Mon, 8 Oct
EDI
Edinburgh Turnhouse
JFK
New York John F Kennedy Intl
31h 30m
Thu, 11 Oct
JFK
New York John F Kennedy Intl
EDI
Edinburgh Turnhouse
15h 45m
£389
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 9 Feb
EDI
Edinburgh Turnhouse
JFK
New York John F Kennedy Intl
12h 55m
Wed, 13 Feb
JFK
New York John F Kennedy Intl
EDI
Edinburgh Turnhouse
11h 31m
£341
Trip: 5 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 5 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
LGA
ATL
Good 7.0

entertainment and leg room on regular seats

delay, boarding process

RSW
DTW
Excellent 9.0

Flew delta comfort, priority boarding, extra legroom, short flight so no meal included

nothing bad about this flight

CDG
BOS
Excellent 9.3

I was flying from CDG to LGD and my bag was lost, yet the baggage claim system showed it arrived...... Thankful I packed some essentials in my carry on. The bigger issue will be dealing with my medical insurance company to get medications replaced that were in the checked bag.

DEN
ATL
Excellent 10.0

Boarding, friendliness of staff

DTW
PVG
Good 7.6

Flew premium economy/delta comfort + and was a great flying experience. A taste of business without the $3000+ ticket price. Food was excellent, a huge step above economy. Extra comfort with wider seats. And priority boarding as well. This was more like premium economy that you get with European airlines. For long haul flights, well worth the cost. Flight was delayed 2 hours, but Delta had their own special route in Shanghai airport to bypass a lot of the crowds either transferring or checking in for fight. I wouldn’t have made my connecting flight if they hadn’t. Plus my checked bags went straight thru to my final destination in china,n instead of having to pick up and re-check them in Shanghai.

2-hour delay causes me to almost miss my connection. I know some passengers had to be transferred to different flights which they almost missed.

Wed, 13 Feb
EDI
Edinburgh Turnhouse
JFK
New York John F Kennedy Intl
11h 30m
Mon, 18 Feb
JFK
New York John F Kennedy Intl
EDI
Edinburgh Turnhouse
9h 55m
£423
Trip: 6 days
Overall 5.5 OK
Based on 7 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
MAN
Mediocre 3.3

New plane and boarding was a breeze.

Had to pay for any food and drinks. No entertainment but very short flight.

MIA
LHR
Good 6.0

The crew on the plane were lovely and the service was great. We paid for exit seats so had lots of leg room.

The plane was very old and the entertainment system poor. Small screens, no wifi and laggy interface.

EDI
JFK
Good 7.3

The staff was very friendly, and I enjoyed the food.

I would have preferred to have my own entertainment unit.

LHR
BOS
Excellent 8.3

Friendly crew, flight on time, great food and snacks, good movie selection

Seats not too confortable, landed on time but got to the gate 45 mins after landing

EDI
JFK
Mediocre 3.0

That the flight was not bumpy and due to bad entertainment I had good views out the window

Tight seating, old airplane, a bit dirty, most info was in Spanish!? Could not hear overhead announcements,

Tue, 27 Nov
EDI
Edinburgh Turnhouse
JFK
New York John F Kennedy Intl
11h 05m
Sat, 1 Dec
JFK
New York John F Kennedy Intl
EDI
Edinburgh Turnhouse
11h 37m
£342
Trip: 5 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 5 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
EDI
JFK
OK 5.3

the majority of delta flights i've taken over the past few years have had huge issues - either long delays or cancellations. i won't be flying Delta again

RSW
DTW
Excellent 9.0

Flew delta comfort, priority boarding, extra legroom, short flight so no meal included

nothing bad about this flight

BWI
ATL
Good 7.6

The seat was very uncomfortable

BOS
LGA
Good 7.5

I understand Mother Nature causes issues tkayakhat no one can control but when I'm receiving updates from the 3rd party travel app that isn't the airline before receiving any information directly from the airline via the gate agent or Deltas travel app and the gate agent not being able to verify the 3rd party travel app something is wrong.

LGA
ATL
Good 7.0

entertainment and leg room on regular seats

delay, boarding process

Thu, 27 Dec
EDI
Edinburgh Turnhouse
JFK
New York John F Kennedy Intl
11h 05m
Wed, 2 Jan
JFK
New York John F Kennedy Intl
EDI
Edinburgh Turnhouse
9h 15m
£452
Trip: 7 days
Overall 5.5 OK
Based on 7 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
EDI
JFK
Good 7.0

Efficient boarding, moderately intelligible announcements, passable food

In both directions, EDI—>JFK, our plane offered neither wi-fi (paid or free) nor seatback video screens, which is an awful lot of hours with no connection to anything. I didn't realize that any transatlantic airline still ran films on common screens, 1970s-style. Just how old were our planes?

EDI
JFK
Mediocre 2.0

Only 2 agents for rebooking passengers! Still stuck in Edinburgh

EDI
JFK
Mediocre 3.0

That the flight was not bumpy and due to bad entertainment I had good views out the window

Tight seating, old airplane, a bit dirty, most info was in Spanish!? Could not hear overhead announcements,

RDU
LHR
Excellent 9.0

crew

the seat

LHR
MAN
Mediocre 3.3

New plane and boarding was a breeze.

Had to pay for any food and drinks. No entertainment but very short flight.

Fri, 7 Dec
EDI
Edinburgh Turnhouse
JFK
New York John F Kennedy Intl
12h 40m
Tue, 11 Dec
JFK
New York John F Kennedy Intl
EDI
Edinburgh Turnhouse
13h 05m
£342
Trip: 5 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 5 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
CUN
DTW
Excellent 10.0

Prompt action, excelent customer service and accurate reservation details. Auto text message alerts a real life-saver. Boarding was easy, plane was clean and staff super friendly.

nothing realy

EDI
JFK
OK 5.3

the majority of delta flights i've taken over the past few years have had huge issues - either long delays or cancellations. i won't be flying Delta again

DEN
ATL
Excellent 10.0

Boarding, friendliness of staff

EDI
JFK
Good 7.0

Several things. Dropping off luggage. Security. Late flight departure.

CDG
BOS
Excellent 9.3

I was flying from CDG to LGD and my bag was lost, yet the baggage claim system showed it arrived...... Thankful I packed some essentials in my carry on. The bigger issue will be dealing with my medical insurance company to get medications replaced that were in the checked bag.

Wed, 26 Dec
EDI
Edinburgh Turnhouse
JFK
New York John F Kennedy Intl
12h 30m
Fri, 4 Jan
JFK
New York John F Kennedy Intl
EDI
Edinburgh Turnhouse
9h 10m
£1063
Trip: 10 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,005 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.8
BOS
DUB
Mediocre 2.0

We arrived safely.

They announced that it was different aircraft, different airline operating the flight. It was an hour late. Then they lost our luggage.

DUB
BHX
Mediocre 2.0

Haven’t flown it yet

DUB
BOS
OK 5.3

US pre-entry then told to wait in line until pre-entry area closed. Moved up to general boarding area. Reason for delay kept changing with no ETD announced until 20 min before takeoff. Food voucher was nice

DUB
BOS
Good 7.3

Plane was clean, comfortable, food was okay.

Flight was delayed, update from the gate was 10 minute delay, actually the delay was an hour. Paying for beer and wine on a national carrier - really. Service was one and done, if you missed the first pass the crew were not coming back...you can however walk to the galley.

ORD
DUB
OK 5.6

Nothing

My flight to Dublin from Chicago was delayed therefore my flight to Birmingham is even more delayed. Let’s just say, I’m really not happy. also, I had to pay to get my family to sit together and therefore ended up paying for some stranger ‘s seat. I will contact Aer Lingus

Tue, 21 Aug
EDI
Edinburgh Turnhouse
JFK
New York John F Kennedy Intl
13h 10m
Tue, 28 Aug
JFK
New York John F Kennedy Intl
EDI
Edinburgh Turnhouse
11h 40m
£1066
Trip: 8 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2,134 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
SFO
Mediocre 3.3

Very friendly crew going out of way to assist in making trip comfortable

Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them

AMS
SFO
Excellent 10.0

Friendly attendants. Decent food, and frequent snacks and beverages.

No charging ports for electronic devices.

MSP
AMS
Mediocre 2.0

We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too.

He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner...

AMS
GLA
Mediocre 2.0

He missed it due to having a 32 minute layover, which he ran all the way to board.

he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience.

LCY
AMS
Excellent 10.0

Arrived Early!

Left Late :-)

Fri, 31 Aug
EDI
Edinburgh Turnhouse
JFK
New York John F Kennedy Intl
13h 20m
Sat, 8 Sep
JFK
New York John F Kennedy Intl
EDI
Edinburgh Turnhouse
17h 25m
£493
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 27 Jan
EDI
Edinburgh Turnhouse
JFK
New York John F Kennedy Intl
13h 35m
Sun, 3 Feb
JFK
New York John F Kennedy Intl
EDI
Edinburgh Turnhouse
11h 31m
£342
Trip: 8 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 5 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
EDI
JFK
Excellent 9.6

Had to go through an extra random security check before boarding along with several other passengers. Looong flight, but expected when traveling that distance. Slept and watched movies. Best part: the pilot pointed out that Greenland was visible outside our windows as we flew over.

Nothing. It was a smooth flight. Very comfortable.

CUN
DTW
Excellent 10.0

Prompt action, excelent customer service and accurate reservation details. Auto text message alerts a real life-saver. Boarding was easy, plane was clean and staff super friendly.

nothing realy

BWI
ATL
Good 7.6

The seat was very uncomfortable

LGA
ATL
Good 7.0

entertainment and leg room on regular seats

delay, boarding process

DEN
ATL
Excellent 10.0

Boarding, friendliness of staff

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