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Book cheap flights from England to Istanbul (return)

Airports
Origin
London
£100
only
£100
£95
only
£95
£83
only
£83
Destination
Istanbul
£95
only
£95
£83
only
£83
Fri, 18 May
STN
IST
4h 05m
Mon, 21 May
IST
STN
4h 05m
Trip: 4 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3 reviews
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
5.8
Food
6.8
CDG
IST
Good 6.0

baggage

TLV
IST
OK 4.0

I've lost my suitcase and I'm still waiting for her to come

On the flight the flight attendants were really unpleasant

IST
TLV
Good 6.3

no kosher meal spare on a flight to Tel Aviv ...

BEY
IST
OK 5.3

Food was hot but there was no variety you are stuck with only one type. The plane was almost empty so the cabinets were too.

No variety of food, entertainment is limited to one tv for 15 people.

IST
BGW
Excellent 8.6

The airlines is very good in timing, price, meal and staff

Boarding 5 counters boarding 4 airplanes to 4 countries at the same time, it was the longest line i have ever stand in Wish they increase counters at ataturk airport in the future

Tue, 17 Apr
LGW
SAW
3h 50m
Tue, 1 May
SAW
LGW
4h 10m
Trip: 15 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 9 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
LGW
SAW
Excellent 8.6

Other than the late departure, everything else was excellent.

Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!

JFK
IST
Excellent 8.3

I did like the food, very nice stuff.

I order some to help to find my gate for a another international flight,but no one came. For such long flight, definitely need to have sits with more space. Very hard to flight in such tight space

MIA
IST
Excellent 10.0

Great service and brand new plane!

LGW
SAW
OK 4.0

I could not use my ticket I was trying to extension date but customer services terrible

LAX
IST
Mediocre 2.0

Nothing

Nothing

Wed, 23 May
LHR
IST
4h 00m
Sat, 26 May
IST
LHR
4h 05m
£100
Trip: 4 days
Overall 5.9 OK
Based on 44 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
IST
OK 4.6

Just generally BA. Used to be the prime airline to travel with

No entertainment on the flight. No complimentary food or drink for 4 hrs flight and charging the customers a lot of money. not really worth the money.

LHR
IST
Mediocre 2.0

On time arrival

Service, crew, departure delay, dated vehicle

LHR
IST
OK 5.0

flight was relatively empty, and did not delay too much.

No entertainment whatsoever. Meal is only a muffin or a cake of some sort. Waited way too long to disembark the plane.

LHR
IST
OK 4.6

Nothing really. Except the general BA at T5 which is fine

Everything about the flight. From low quality, poor breakfast on Club cabin to poor service and no entertainment on the flight. It is not certainly value for money for traveling Club.

LHR
IST
Mediocre 2.0

-

Crew was pretty unfriendly! There was no food served and no in-flight entertainment although the flight was 4 hours! Worst airline I have been so far! They need to learn alot from other airlines such as American Airways or Turkish Airlines!

Wed, 28 Feb
STN
SAW
3h 55m
Sat, 3 Mar
SAW
STN
4h 00m
£104
Trip: 4 days
Overall 5.6 OK
Based on 15 reviews
Overall
6.0
Boarding
6.1
Comfort
5.7
Crew
6.4
Entertainment
4.6
Food
4.9
AMS
SAW
Mediocre 2.0

They stole my money

STN
SAW
Excellent 9.2

This is a budget airlines, compare to Ryanair seats Pegasus Airlines seats has more leg room, especially I have long legs I need more leg room.

I know this is a Turkish airline, but the cabin crew could do with a bit more understanding of English

STN
SAW
Mediocre 2.0

Nothing

The flight was delayed and that's normal for them I guess .. worst cabin crew ever.

STN
SAW
Mediocre 2.0

Nothing

Checked in only to find out that someone checked allready with my name and he is sitting in my seat. The next bomber?

SAW
SXF
Mediocre 2.0

Please return my money.

Please return my money.

Sun, 6 May
STN
IST
4h 05m
Thu, 10 May
IST
STN
4h 05m
Trip: 5 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3 reviews
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
5.8
Food
6.8
STN
IST
Good 6.6

Food

No entertainment

BEY
IST
OK 5.3

Food was hot but there was no variety you are stuck with only one type. The plane was almost empty so the cabinets were too.

No variety of food, entertainment is limited to one tv for 15 people.

IST
CDG
Mediocre 3.3

The only nice things was few of the crew members smiling.

Not enough cabinet space (bad management), not enough food for the passengers (meat ran out), no pillows, and few crew members were mean to people and couldn’t manage situations.

BGW
IST
OK 5.6

It was hot inside

IST
BGW
Mediocre 3.3

boarding: a very long line, all the airline checking personnel waiting for some signal from management to start processing passengers, a very strange and ineficient system; one of the flight attendants was nice and professional; the others almost rude; food is the worse i have seen; zero entertainment

boarding: a very long line, all the airline checking personnel waiting for some signal from management to start processing passengers, a very strange and ineficient system; one of the flight attendants was nice and professional; the others almost rude; food is the worse i have seen; zero entertainment

Wed, 9 May
LGW
SAW
3h 50m
Fri, 18 May
SAW
LGW
4h 10m
Trip: 10 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 9 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
LGW
SAW
Good 7.6

All 4 flights were late.

IST
SFO
Good 7.3

The flight was on time, the food was good. Nice selection for onboard entertainment. The plane was very clean.

1. The boarding process at Istanbul airport was horrible. No one could speak or understand english. My father was on a wheelchair and he was the last one to be boarded on the plane! There was so much confusion - some people wanted me to go separately from him, others wanted him to walk down the stairs on his own, etc. etc. There were hardly any announcements for people with special needs. Generally they are allowed to board first as they need more time to settle. I could barely find overhead bin space for his stuff. 2. There were several remote controls broken on the plane. A lot of people had to suffer through a non working entertainment screen. 3. One of the hostess was hardly listening to anything I had to say. She seemed to be in so much of a hurry and had a very bad attitude.

SFO
IST
Excellent 9.6

The service, food,seats,crew,hot towel, slippers & more.

Nothing. Everything was great!

LGW
SAW
Good 6.0

The entertainment choice and availability of USB port for charging was excellent.

This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating.

LAX
IST
Mediocre 2.0

Nothing

Nothing

Tue, 5 Jun
LHR
IST
4h 00m
Wed, 27 Jun
IST
LHR
4h 05m
£100
Trip: 23 days
Overall 5.9 OK
Based on 44 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
IST
OK 4.6

Just generally BA. Used to be the prime airline to travel with

No entertainment on the flight. No complimentary food or drink for 4 hrs flight and charging the customers a lot of money. not really worth the money.

LHR
IST
OK 4.0

There was something to like?

This was a four hour international flight from London to Istanbul. There was no in-flight entertainment system of any kind, not even audio, and there was no free food or drinks. Not even a bag of peanuts or a soda. Everything had to be paid for. And if you did wanted to purchase something, it took forever since passengers had to whip out a credit card. Cash not allowed. I have never been on an international flight that made you pay for food and drinks. When I inquired why, the reason given was that this was a "short-haul international flight". Oh, I see. British Airways is now a discount airline.

LHR
IST
Mediocre 2.0

I didn't get to go. The Turks said I couldn't even change planes in Istanbul without a visa -- and they weren't issuing any.

LHR
IST
Mediocre 2.0

On time arrival

Service, crew, departure delay, dated vehicle

LHR
IST
Excellent 10.0

On time departure, early arrival, very kind and solicitous flight attendants.

Nothing!

Wed, 30 May
STN
IST
4h 05m
Tue, 5 Jun
IST
STN
4h 05m
Trip: 7 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3 reviews
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
5.8
Food
6.8
ARN
IST
Mediocre 2.0

I want to reimburse you at your company.

I want to reimburse you at your company.

STN
IST
Good 6.6

Food

No entertainment

IST
BGW
Mediocre 3.3

boarding: a very long line, all the airline checking personnel waiting for some signal from management to start processing passengers, a very strange and ineficient system; one of the flight attendants was nice and professional; the others almost rude; food is the worse i have seen; zero entertainment

boarding: a very long line, all the airline checking personnel waiting for some signal from management to start processing passengers, a very strange and ineficient system; one of the flight attendants was nice and professional; the others almost rude; food is the worse i have seen; zero entertainment

BEY
IST
OK 5.3

Food was hot but there was no variety you are stuck with only one type. The plane was almost empty so the cabinets were too.

No variety of food, entertainment is limited to one tv for 15 people.

CDG
IST
Good 6.0

baggage

Thu, 1 Mar
STN
SAW
3h 50m
Thu, 8 Mar
SAW
STN
4h 00m
£104
Trip: 8 days
Overall 5.6 OK
Based on 15 reviews
Overall
6.0
Boarding
6.1
Comfort
5.7
Crew
6.4
Entertainment
4.6
Food
4.9
STN
SAW
Mediocre 2.0

Nothing

Checked in only to find out that someone checked allready with my name and he is sitting in my seat. The next bomber?

STN
SAW
Good 6.3

An early landing made my onward journey so much easier.

STN
SAW
Excellent 8.0

not direct fligth

STN
SAW
Mediocre 2.0

Nothing

The flight was delayed and that's normal for them I guess .. worst cabin crew ever.

STN
SAW
Excellent 9.2

This is a budget airlines, compare to Ryanair seats Pegasus Airlines seats has more leg room, especially I have long legs I need more leg room.

I know this is a Turkish airline, but the cabin crew could do with a bit more understanding of English

Sat, 9 Jun
LHR
IST
4h 00m
Fri, 6 Jul
IST
LHR
4h 05m
£100
Trip: 28 days
Overall 5.9 OK
Based on 44 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
IST
OK 5.0

flight was relatively empty, and did not delay too much.

No entertainment whatsoever. Meal is only a muffin or a cake of some sort. Waited way too long to disembark the plane.

LHR
IST
Mediocre 2.0

On time arrival

Service, crew, departure delay, dated vehicle

LHR
IST
Good 6.3

The movies

I had a flight from Atlanta to London with a connection flight to fly to Istanbul. The first flight was fine and smooth but the second was just terrible. Upon buying and resorting to British Airwaya, it wasn't mentioned anywhere that the second flight plans do not offer complimentary soft drinks or snacks for the three hour flight after a 6 hour layover. Assuming my flight was going to feed, I didn't eat a whole lot at the airport so I didn't have to spend too much money. I declined the cart the first go around and didn't seem any too interested or sure what some of the options were. I lasted as long as I could and gave in and pulled out my credit card (not accepting cash is another disappointment because my Turkish bank account was charged by pounds) but there was nothing but one choice left and it didn't sit well in my stomach.

LHR
IST
Mediocre 2.0

-

Crew was pretty unfriendly! There was no food served and no in-flight entertainment although the flight was 4 hours! Worst airline I have been so far! They need to learn alot from other airlines such as American Airways or Turkish Airlines!

LHR
IST
Mediocre 2.0

I didn't get to go. The Turks said I couldn't even change planes in Istanbul without a visa -- and they weren't issuing any.

Wed, 18 Apr
LGW
SAW
3h 50m
Tue, 1 May
SAW
LGW
4h 10m
£102
Trip: 14 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 9 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
LGW
SAW
Good 7.6

All 4 flights were late.

IST
SFO
Good 7.3

The flight was on time, the food was good. Nice selection for onboard entertainment. The plane was very clean.

1. The boarding process at Istanbul airport was horrible. No one could speak or understand english. My father was on a wheelchair and he was the last one to be boarded on the plane! There was so much confusion - some people wanted me to go separately from him, others wanted him to walk down the stairs on his own, etc. etc. There were hardly any announcements for people with special needs. Generally they are allowed to board first as they need more time to settle. I could barely find overhead bin space for his stuff. 2. There were several remote controls broken on the plane. A lot of people had to suffer through a non working entertainment screen. 3. One of the hostess was hardly listening to anything I had to say. She seemed to be in so much of a hurry and had a very bad attitude.

BKK
IST
Excellent 8.3

E

The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent .

SFO
IST
Excellent 9.6

The service, food,seats,crew,hot towel, slippers & more.

Nothing. Everything was great!

JFK
IST
Excellent 8.3

I did like the food, very nice stuff.

I order some to help to find my gate for a another international flight,but no one came. For such long flight, definitely need to have sits with more space. Very hard to flight in such tight space

Mon, 11 Jun
STN
IST
4h 05m
Wed, 4 Jul
IST
STN
4h 05m
Trip: 24 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3 reviews
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
5.8
Food
6.8
BEY
IST
OK 5.3

Food was hot but there was no variety you are stuck with only one type. The plane was almost empty so the cabinets were too.

No variety of food, entertainment is limited to one tv for 15 people.

ARN
IST
Mediocre 2.0

I want to reimburse you at your company.

I want to reimburse you at your company.

BGW
IST
OK 5.6

It was hot inside

STN
IST
Good 6.6

Food

No entertainment

IST
BGW
Excellent 8.6

The airlines is very good in timing, price, meal and staff

Boarding 5 counters boarding 4 airplanes to 4 countries at the same time, it was the longest line i have ever stand in Wish they increase counters at ataturk airport in the future

Fri, 2 Mar
STN
SAW
3h 50m
Tue, 6 Mar
SAW
STN
4h 00m
£104
Trip: 5 days
Overall 5.6 OK
Based on 15 reviews
Overall
6.0
Boarding
6.1
Comfort
5.7
Crew
6.4
Entertainment
4.6
Food
4.9
SAW
SXF
Mediocre 2.0

Please return my money.

Please return my money.

STN
SAW
Excellent 8.0

not direct fligth

STN
SAW
Excellent 9.2

This is a budget airlines, compare to Ryanair seats Pegasus Airlines seats has more leg room, especially I have long legs I need more leg room.

I know this is a Turkish airline, but the cabin crew could do with a bit more understanding of English

STN
SAW
Mediocre 2.0

Nothing

Checked in only to find out that someone checked allready with my name and he is sitting in my seat. The next bomber?

STN
SAW
Mediocre 2.0

Nothing

The flight was delayed and that's normal for them I guess .. worst cabin crew ever.

Mon, 11 Jun
LHR
IST
4h 00m
Fri, 6 Jul
IST
LHR
4h 05m
£100
Trip: 26 days
Overall 5.9 OK
Based on 44 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
IST
Good 6.3

The movies

I had a flight from Atlanta to London with a connection flight to fly to Istanbul. The first flight was fine and smooth but the second was just terrible. Upon buying and resorting to British Airwaya, it wasn't mentioned anywhere that the second flight plans do not offer complimentary soft drinks or snacks for the three hour flight after a 6 hour layover. Assuming my flight was going to feed, I didn't eat a whole lot at the airport so I didn't have to spend too much money. I declined the cart the first go around and didn't seem any too interested or sure what some of the options were. I lasted as long as I could and gave in and pulled out my credit card (not accepting cash is another disappointment because my Turkish bank account was charged by pounds) but there was nothing but one choice left and it didn't sit well in my stomach.

LHR
IST
OK 4.6

Nothing really. Except the general BA at T5 which is fine

Everything about the flight. From low quality, poor breakfast on Club cabin to poor service and no entertainment on the flight. It is not certainly value for money for traveling Club.

LHR
IST
Mediocre 2.0

I didn't get to go. The Turks said I couldn't even change planes in Istanbul without a visa -- and they weren't issuing any.

LHR
IST
Mediocre 2.0

Why do I have to pay for food in an international flight? Ridiculous.

PRG
LHR
Good 7.6

Comfortable seats, good selection of food/drinks from the menu and courteous staff

NA

Wed, 9 May
LGW
SAW
3h 50m
Tue, 15 May
SAW
LGW
4h 10m
£102
Trip: 7 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 9 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
BKK
IST
Excellent 8.3

E

The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent .

LGW
SAW
Good 6.0

The entertainment choice and availability of USB port for charging was excellent.

This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating.

JFK
IST
Excellent 8.3

I did like the food, very nice stuff.

I order some to help to find my gate for a another international flight,but no one came. For such long flight, definitely need to have sits with more space. Very hard to flight in such tight space

MIA
IST
Excellent 10.0

Great service and brand new plane!

SFO
IST
Excellent 9.6

The service, food,seats,crew,hot towel, slippers & more.

Nothing. Everything was great!

Mon, 7 May
STN
IST
4h 05m
Wed, 9 May
IST
STN
4h 05m
Trip: 3 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3 reviews
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
5.8
Food
6.8
IST
CDG
Mediocre 3.3

The only nice things was few of the crew members smiling.

Not enough cabinet space (bad management), not enough food for the passengers (meat ran out), no pillows, and few crew members were mean to people and couldn’t manage situations.

ARN
IST
Mediocre 2.0

I want to reimburse you at your company.

I want to reimburse you at your company.

IST
BGW
Mediocre 3.0

the flight was short

huge line to check-in and the attendants were waiting for some signal from manemente to actually start processing passengers; awful food; flight attendants were not nice; baggage took 55 minutes to be delivered

BEY
IST
OK 5.3

Food was hot but there was no variety you are stuck with only one type. The plane was almost empty so the cabinets were too.

No variety of food, entertainment is limited to one tv for 15 people.

BGW
IST
OK 5.6

It was hot inside

Mon, 5 Mar
STN
SAW
3h 50m
Sat, 10 Mar
SAW
STN
4h 00m
£104
Trip: 6 days
Overall 5.6 OK
Based on 15 reviews
Overall
6.0
Boarding
6.1
Comfort
5.7
Crew
6.4
Entertainment
4.6
Food
4.9
STN
SAW
Mediocre 2.3

Wasn't informed of any delays. Every flight was delayed or rescheduled! Nobody was informed of anything that was happening. I will never fly again with Pegasus

STN
SAW
Good 6.0

The staff were all pleasant.

Checking in was extremely slow.

AMS
SAW
Mediocre 2.0

They stole my money

STN
SAW
OK 4.0

Not much

Oh wow there’s a long list: -flight was late -no food or drinks were offered -seats were dirty -plane was dirty -staff spoke very limited English -every single food we ordered was “sold out” -credit. At cpayments we’re not accepted -toilets were not clean I could continue but the above suffices.

STN
SAW
OK 5.0

There was no flight entertainment. Food had to be purchased. For international flight, I found it very inconvenient to travel with this airlin. Worst of all, I did not realize that in order for me to continue to my connection flight to Dubai, I had to get my luggage, apply for Turkey visa and leave the transit area and check-in again. There was no assistance on the flight nor outside when we arrived to guide passengers to the connecting flights. Overall, i would not recommend this airline nor, Easyjet (Amsterdam-London) and Skypicker the company that booked my flights to anyone. I found overall experience, frustrating, unprofessional, delays, luggage weight limitation, unnecessary visa requirement, etc.

Tue, 12 Jun
LHR
IST
4h 00m
Wed, 11 Jul
IST
LHR
4h 05m
£100
Trip: 30 days
Overall 5.9 OK
Based on 44 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
IST
OK 4.6

Nothing really. Except the general BA at T5 which is fine

Everything about the flight. From low quality, poor breakfast on Club cabin to poor service and no entertainment on the flight. It is not certainly value for money for traveling Club.

LHR
IST
Good 6.3

The movies

I had a flight from Atlanta to London with a connection flight to fly to Istanbul. The first flight was fine and smooth but the second was just terrible. Upon buying and resorting to British Airwaya, it wasn't mentioned anywhere that the second flight plans do not offer complimentary soft drinks or snacks for the three hour flight after a 6 hour layover. Assuming my flight was going to feed, I didn't eat a whole lot at the airport so I didn't have to spend too much money. I declined the cart the first go around and didn't seem any too interested or sure what some of the options were. I lasted as long as I could and gave in and pulled out my credit card (not accepting cash is another disappointment because my Turkish bank account was charged by pounds) but there was nothing but one choice left and it didn't sit well in my stomach.

LHR
IST
Mediocre 2.0

On time arrival

Service, crew, departure delay, dated vehicle

LHR
IST
Mediocre 2.0

I didn't get to go. The Turks said I couldn't even change planes in Istanbul without a visa -- and they weren't issuing any.

LHR
IST
Good 7.0

The flight was half full

The plane was half comfortable. We were charged for everything. Water, etc.

Mon, 21 May
STN
IST
4h 05m
Sat, 26 May
IST
STN
4h 05m
Trip: 6 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3 reviews
Boarding
7.2
Comfort
7.2
Crew
7.6
Entertainment
5.8
Food
6.8
IST
BGW
Excellent 8.6

The airlines is very good in timing, price, meal and staff

Boarding 5 counters boarding 4 airplanes to 4 countries at the same time, it was the longest line i have ever stand in Wish they increase counters at ataturk airport in the future

ARN
IST
Mediocre 2.0

I want to reimburse you at your company.

I want to reimburse you at your company.

CDG
IST
Good 6.0

baggage

TLV
IST
OK 4.0

I've lost my suitcase and I'm still waiting for her to come

On the flight the flight attendants were really unpleasant

IST
BGW
Mediocre 3.0

the flight was short

huge line to check-in and the attendants were waiting for some signal from manemente to actually start processing passengers; awful food; flight attendants were not nice; baggage took 55 minutes to be delivered

Sat, 21 Apr
LGW
SAW
3h 50m
Tue, 24 Apr
SAW
LGW
4h 10m
£104
Trip: 4 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 9 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
IST
SOF
Excellent 9.6

Everything was perfect!!! I have no remarks!!!

LGW
SAW
Excellent 8.6

Other than the late departure, everything else was excellent.

Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!

LGW
SAW
Good 6.0

The entertainment choice and availability of USB port for charging was excellent.

This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating.

IST
SFO
Good 7.3

The flight was on time, the food was good. Nice selection for onboard entertainment. The plane was very clean.

1. The boarding process at Istanbul airport was horrible. No one could speak or understand english. My father was on a wheelchair and he was the last one to be boarded on the plane! There was so much confusion - some people wanted me to go separately from him, others wanted him to walk down the stairs on his own, etc. etc. There were hardly any announcements for people with special needs. Generally they are allowed to board first as they need more time to settle. I could barely find overhead bin space for his stuff. 2. There were several remote controls broken on the plane. A lot of people had to suffer through a non working entertainment screen. 3. One of the hostess was hardly listening to anything I had to say. She seemed to be in so much of a hurry and had a very bad attitude.

MIA
IST
Excellent 10.0

Great service and brand new plane!

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