It was ok not that much because I always travel with Emirates airlines, Etihad, airlines, Qatar airlines compare to them food and comfortable was too low . Staff was good . Helpful
I believe it was short flight in plane I understand not that much compared to other airlines but weighting for checkin was too long need extra person for checkin or Atleast someone to let the customer knows don’t worry someone will be here shortly.
Noted in last review. Good to know, though air Lingus on European flights does not offer any food or drink, even though we were on the plane for 3 1/2 hours from Naples to Dublin everything you had to purchase even water.
Booked through Kayak, couldnt take flight, Kayak punted to Orbiz, Orbiz punted to Aer Lingus, Aer Lingus said sorry about your luck, try Kayak/Orbiz. Terrible customer service collecting air fares and not even offering a voucher when customers cant take flight
This flight was delayed and caused me to miss my connecting flight from New York to Boston. I had to rent a car and drive myself home to avoid waiting another 5 hours in the airport.
Flight was cancelled. There were no Aer Lingus reps to help. I had to rebook my flight and find a hotel. Still had nothing from the airline.
They couldn't do through check-in for us. They took 2 hours to issue just one leg of the boarding pass. They had no idea to handle the case of passengers who travels to USA via Dublin airport. we had tough time time Dublin airport as boarding pass for the US flight was not pre-issued. Hope Aer Lingus will learn to handle such cases which they couldn't learn in in the past 50 years of the service.
There was a very drunk and disruptive passenger who was on the plane, right behind me. He was already drunk before boarding but was still let on the plane. He kept kicking and hitting the back of my chair the entire flight. It was an early morning flight and had zero rest on that leg
Really lovely trip and flight. The flight staff were so accommodating and warm throughout!
Friendly crew who apologised and explained reason for delay. Good on board service. Rather cramped seating. Late departure.
Big delay on run way not much explanation why, missed a important meeting in Dublin, maybe if they did nt persist measuring everyone bag over 2 cm we would have got off on time.
ontime and super quick boarding and disembarking. I made it in 6 min from airplane through passport control to the train platformin Cologne. Amazingly quick airport.
The punctuality of f the flight was super: we left on time and arrived about 20 minutes early - and the cabin crew were both friendly and efficient. The only downside was that Ryanair appears to have resumes its old obsession with sizing cabin bags again after a long and welcome absence.
Boarding was fast and efficient. The crew was super friendly. Since it’s a budget airline and it’s a short flight, I can’t expect food or entertainment.
If you buy a cabin luggage, but don’t need it for your kids, so you will end up with mixed priorities. And you will need to use non priority line
Boarding waiting outside in storm and rain is not OK
Miserable staff did not want to be there. Very poor atmosphere boarding. Then just basic flight.
Flight details on public information screen were misleading and wrong.
I liked nothing. An extremely uncomfortable flight, staff were rude, no ice for my drink. 4 hours of misery
Long delay was made worse by lack of information and long time in queue waiting for the plane to arrive
It was very good, good food good stuff, The toilets were a little stinky.
There is need to introduce HOME COUNTRY of Departure Meals
They gave us chocolates twice (for whoever would like an extra chocolate - kids did!). I asked for an extra water, and I was given one. Crew was very friendly!
The flight was delayed by an hour. Made the connection uncomfortably tight.
Service was bad and food they told us they only had pasta very rude
The row of seats were so cramped it was difficult to get in and out of your seat. I even upgraded. A long flight and sad accommodations 😵💫 the shorter flight was very comfortable and the seating was spacious
They delayed my flight from Toronto Pearson for one hour and Frankfurt to Abuja for 2HRS, So sad
Excellent once on board. Security staff at Johannesburg rude and aggressive.
I bought a ticket and paid for for our luggage but I had to pay for my luggage again. I’m so disappointed! We had a 30 min delay and because of that we missed our connecting flight and were told that we would be on the next flight (9am flight ) but we were landed we were booked at 12pm flight. I had a little baby w me, it was very stressful. I begged to leave at 10 am at least. I was emailed that we get a voucher but they didn’t work when we were at a breakfast store. I’ve been always happy w Lufthansa but this time was awful.
The flight attendants were rude in the DEL to FRA flight. The transfer between the two flights at Frankfurt International Airport was an unpleasant experience. The airplane was never parked at the terminal, but was deboarded instead on the tarmac itself. For those passengers in need of a wheelchair, it was a nightmare to come down the stairs and then rush across the airport to catch the connecting flight from FRA to IAH. Upon arriving at IAH, it was informed that the luggage had not arrived. Would make it a point never to travel with Lufthansa again.
