Very quick flight, efficient boarding, and clear and thorough instructions and attention from staff.
The flight from Dublin to London was short but they charged for any food or beverage. I have never paid for anything except alcohol on a flight before so imagine my shock at being charged nearly 4 pounds for a cup of tea. I once took an hour and a half flight (different airline) within South Africa and was served a complimentary dinner. It’s minor things like this that might make me hesitant to choose Aer Lingus over another similarly priced airline.
Excellent cabin crew. They helped a number of passengers with mobility challenges and a mother with a 3 year old and an infant. Better than most other airlines by far. Well done Eduardo!
Good, I slept the entire flight so I cannot add many inflight details
Air Lingus was in no hurry to get us on the plane as sat at the gate a long time before they boarded us. Then they leave us on the tarmac for an hour. They were no help to let me know what I needed to do to get home. I had to navigate London Heathrow with 0 help from them.
There was a 6h delay with limited updates . When we got to Manchester the bus took ages to get to arrivals and we missed our train, dinner reservation. Basically lost a whole day due to arrivals Lingus!!
Great. Has a problem with DOB. Fixed 4 us. Led to a 5 hour earlier flight to London!
My flights with Aer Lingus were very good and I will definitely fly with them. Again in future trips to Ireland and Scotland.
I fly to the USA every 6wks on Ave and 99% of the time I fly Aer Lingus. If I fly BA I’m always disappointed. My only criticism is the food. I’m vegan and over the last year it’s got slightly better these last couple of flights but on the whole it’s not good! Salad and fruit salad for breakfast and that’s also the starter and desert for the lunch/dinner and the main is usually rice with fried veg 😳the pasta is pretty good though. That’s been the last 2 meals…. Everything else is fantastic.
The flight was half full and I presume that the next few days are even less busy not sure why they are still charging a premium to change a flight.
Usual slick event. All the basics covered well. On time, plane full.
Has always great flight. You get what you pay for.
3 hours delay, little communication, no refreshments provided despite legal requirements
flight delay was announced after passengers were staged to board the flight. Communication regarding subsequent gate changes was poor.
Dislike standing for 30 minutes waiting to board. Coffee disgusting, hot sandwich almost inedible. Staff cheerful. Flight early.
Rubbish moved my seat don’t know why same seat configuration cost me extra so me and my wife could sit together now I know why no paper ticket so they can do this
It would have been better if I was not ill so I didn't go and I didn't come back and I could not transfer my tickets to a later date as Ryanair stop flying from Manchester at the end of October till next year
Awful as usual the air stewardess loved her own voice and would not stop talking on coms for 2hrs please please please shut up I can’t hear my headphones and don’t want to buy juty free
On time boarding, on time departure and early arrival. As it should be. Yes, the comfort and benefits are very poor, but therefore the ticket is 6 times cheaper than with a flag carrier. So I am not complaining about it. You get what you pay for.
Would be better if there is phone charging ports available
