Food was okay. Seats were a bit cramped. In flight entertainment headphone socket didn't work on my seat. Wifi was great, so I was able to stream on my iPad
Selection of movies didn't include recent box office hits. Food was average not great. English sparkling wine is not drinkable. Otherwise, everything was great.
Check in at the desk was very slow pus Security, although not Virgin issue at JFK was a nightmare. 50 minuet wait no time to explore airport and get last minuet gifts. total wait 1.5hours
Food has been disappointing in both legs of flight to india
Great staff great experience, made a 2 hour delay very bearable
I was my pleasure to fly virgin on my birthday for my first solo trip ever 🫶🏼
Overall, flight was excellent but check in was very slow for Premium Economy. Economy queue was shorter but we weren't allowed to use it.
Great crew - old style upper class seats on the older fleet now feels dated
The crew was excellent as ever on Virgin. The special meal was poor unfortunately. More significantly when we arrived at Manchester Airport there was no air bridge provided and we had to exit the plane down a rickety stair case. This is unacceptable for a transatlantic flight. Whilst I understand that this is the airport’s fault at the end of the day the airline is responsible for our transportation and needs to do something.
Super friendly and helpful staff, from check-in desk to cabin crew.
Signature class to Uk makes the overnight flight bearable! Duck leg dinner best food we’ve been served in the air for a long time. Well done AC!
Everything was excellent except the breakfast was cheap yogurt and cake ????
It was a very easy process and my children were very happy about the flight.
Noticed a marked difference in keg room from last flight. Would consider other airline on next red eye.
Excellent flight crew. Very comfortable plane. Entertainment options on air Canada were great!
I cannot think how they could put more seats together but they did. So elbow to elbow leg to leg for these long journeys they should consider leg space at least. Since they did not offer to check people's carry one space was tight and if you did not get on first people used your assigned overhead storage so now your doing these same to another. Cascading inconvenience.
It was great to have a vegetarian meal option, but departure was delayed because they had oversold the flight. Air Canada, you’re in charge of how many tickets are sold: don’t oversell!
I liked the quiet airport and no queue. I don't like that when booking it is not clear that there is teared economy, that you have to pay extra for choosing a seat and for your luggage both ways. We didn't find this out until checking in. It turned out not very economical.
I hope they were able to assign my preferred seat on my connecting flight. Wasn’t sure if it was language issue or they just can’t.
In flight entertainment system did not work across the whole plane for entire flight. Seats were very cramped. Cabin temperature was freezing cold. Crew was miserable and answered everyone in a short and barking manner. I’ve flown air Canada many many times and never had an issue. But this was unpleasant.
JFK is the worst airport and JetBlue is the worst airline
The boarding gate experience was good, however they were too exact at checking
The food took two hours to be delivered to my seat, when I'm on an overnight flight I want to sleep asap after take off
It's not JetBlues fault but there was a smell on the plane (possibly other travelers) and 3 children behind me that never quit whining. Soccor fans that were very loud. Pilot brought the plane down from high altitude quickly, dropping us hu dress of feet at a time. I've never felt that intense of dropping on other airlines (usually fly Southwest Airlines). But I arrived safely and I'm thankful for that.
Right now I’m still in Jamaica waiting on a flight to New York which I should be in New York from the 30th and I’m here in Jamaica
Arrived as recommended at 8:15 a.m. for an 1115 flight, that kept getting delayed delayed and delayed and then finally canceled. Instructed for the split flight to go to Fort Lauderdale, and then find our way from there back to New York. I don't think I will ever trust flying with JetBlue again. This was my second horrific experience and I am really angry.
Flight was fine, price was good but food onboard was abysmal. I was on there for breakfast and lunch and dinner 845am EST to 845pm GMT and all I got was a yoghurt parfait, fruit and a piece of cake. Later snacks included an ice-cream brownie and a pizza twist. I was hungry by the time I landed and the airport amenities were closed. Not happy.
You get what you pay for with JetBlue. Every little thing costs more, you are nickel and dimed until the end. Entertainment doesn’t function. Flight attendants do the bare minimum.
Ground crew gave me interference about carrying a laptop and a small shoulder bag, even though I told them I traveled with them all the time. I then placed my laptop bag in my carryon and took out a medical device, and ground crew still tried to give interference. I had to remind them that medical devices don't count towards luggage limits. It was quite annoying and unne
On-time departure, smooth ride for sure. All was good except, once again, there was no movies/TV as it wasn’t functioning.
Check-in wait time was quite long (understaffed for the volume of customers), but energy and hospitality of flight crew was great!
I really enjoyed the flight…and food and the hospitality but didn’t get the food I requested for.
Everything was terrific. Kevin, and the whole crew, were exceptional. Five stars all around! Thanks so much.
Flight held at gate for other passengers. We ended up being late and missed connection
Should have more cosmopolitan food choices - too many Indian dishes - the only entree not Indian was lamb which I don't eat
The plane was ancient, and its technology was in disrepair. None of the charging stations worked, and the screens were barely functioning.
Worst thing: Luggage took forever to get at LAX despite priority bags. Best: Flight attendants were great!
It was my experience w Kayak that was negative. I’m never using kayak again
The Business Class seating arrangement hasn't been upgraded yet. When getting up to go to the bathroom, you have to climb over someone's stretched out legs.
It is becoming a habit for British Airways flights to be delayed. This flight was delayed 12 hours before its scheduled take off. The delay got longer as the day progressed. Our 20.30 flight finally departed at 23.33. The flight experience was okay however the cabin was freezing and I was told that the heating was broken. If the plane is not able to provide good conditions for the flight then it should have been grounded. Furthermore, when I requested coffee, I was told that I could only have a cold drink despite a couple seated directly behind me being served coffee and biscuits.
