Find cheap flights from Kingston to Cancun

We waited in an overcrowded bus for over a half hour. It was uncomfortable. It would have been better to have waited in the terminal in a line

The food for sale on board has opportunity for improvement.

I paid extra for a comfortable seat in the second flight, but the plane didn't have those seats, the first one did

The Arajet person who greeted us initially was unhelpful & rude about the mandatory migration form which has to be completed digitally but the systems don’t work properly. The boarding gate was changed twice and initial boarding was delayed. Once on board we we had to wait an hour and a half before take off. It was hot and there was very little room for tall-ish people to fit their knees in. The crew were pleasant but working in a poor situation. The plane was delayed because we were waiting for people from a delayed interconnecting flight. Arajet must have known that before we were asked to board. Better information, decisions & communication were needed.

My seat was broken and the crew had to find me somewhere else to sit. The crew was extremely courteous about this

Crew was great and responsive. Entertainment quit working with about 4 hours remaining on the flight. My seat cushion was broken.

No food/snack served during the flight. Crew wasn’t interested at all. Flew American First but flying low cost with Ryanair is even better

Flight was delayed taking off over 2 hours. Original plane was taken out of service and replaced. They didn’t tell us they were replacing plane until after original takeoff time had past. No power on new plane to charge devices. When eventually landing at destination no gate was available waited 1 hour for new gate. No Americans finest hour.

I liked everything. Except that my neck was hurting on the seat. I couldn't sleep.

Everything was excellent. I loved my flight Thank you so much 😊

Random carry-on baggage inspection before boarding for NO REASON. The crew kept talking loudly the entire time, making it impossible to rest. When I asked the crew for something, they said they would come back later but never did. It was an EXTREMELY UNPLEASANT and UNCOMFORTABLE flight.

The service could have been better and the food was bad

Other than being delayed 5.5 hours and having to get a hotel because I missed my connecting flight, it was an okay flight. No in-flight Wi-Fi or entertainment.

The flight was good. The only reason I did not say “excellent” was the delay

My boarding pass wouldn't pull up in the app very easily and had to really dig through my email. That caused a delay in TSA..