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No hot drinks but otherwise a good flight with decent leg room

The boarding at both ends good, the seats were a tad hard for any long flight, but okay for short haul, 2A and 2B had good leg room. On the return flight we landed at terminal 2 as opposed to where we should have land at terminal 1, so we had a bit of a wait for a bus, which delayed the onward journey. But all in all a good flight.

The flight was okay, seats slightly more comfortable than Easy jet, but wouldn’t want to fly much more than 3.5 hours in those seats, hard and uncomfortable for further journeys. Boarding was okay, never eat or drink on Eco airlines, food not good and expensive for what you get. But it is what it is, and for the price one can not really complain.

Excellent outbound flight to Arrecife on a new very clean Airbus with great flight crew. Flight was only delayed around 10-15 mins and boarding was very good. Comms from pilots and crew was very welcoming and excellent throughout flight.

Flight was ok with a great landing. What could have been better would have been sitting away from the lady behind me who was coughing and sneezing all through the flight. I have been ill with a very bad cold ever since and can only put it down to being sat in front of that lady!

I liked boarding the crew were excellent but the seats are too close together for such a long flight.

The seats could be better as they’re not very comfortable and the arms would be better padded. Only place we found to fill our water bottles was at the Castle Rock bar who had one small sticker on one pillar saying they would refill your bottles with tap water for free! Need some/more refill stations around the departure area.

Boarding went well, seats could have been a little more comfortable

Great flight from malta airport, all on time & no delays, Birmingham Airport a little confusing with the ongoing upgrades!

The plane was late in so we were late leaving. The plane had been cleaned and was tidy, the staff were welcoming. Our standard seat had good legroom but after an hour or so of sitting, the Seat started to feel uncomfortable. We didn’t have any food so can’t comment on that and there was no entertainment available. We did buy some duty-free goods and the prices are good. We made up the lost time and landed slightly early.

Seats too small. Really uncomfortable if neighbour is fat or simply selfish and invades your space.

The flight was again delayed for more then 2 hours with some lousy explanation regarding the reason of the delay. Although the flight was delayed for more than 2 hours, no refreshments were offered (according to EU regulations). Last 4 flights on KLM - always at least 2 hrs late. So be prepared that you cannot plan anything with KLM.

Booked connecting flights with KlM. My serving flight was the furthest part of the airport. On arrival in Zurich. My two cases arrived but only one carry on belong to my son. His three suitcase didn't arrive. After enquiring we discovered they were still in Amsterdam. We landed at 11.12. We eventually left the airport just after one.

Seats are fair enough for medium tall people. Good food all the trip. Fight attendances are warm

I thought KLM was the best airline but the Lima - Amsterdam was 1 hours late, the Brussels - Amsterdam was 2.30 hours late and the Amsterdam - Lima was 30 minutes late

One of the vstewardeses wanted to bump me of the plane for absolutely nothing. There is CCTV in the plane ans everything can be verified. Very disappointing , you all will see, o other 5 years and the passangers who does not smile to flight attendent will be bumped off...

I travel frequently. The flight was late again... KLM should really try and be on time

The flight itself it was great nice food the crew were very nice and helpful, Checking in from Birmingham wasn't great long queues for bag dropped, And I had my hand luggage case taken away from me even though I requested to have it with me as I had breakables items. I was told I can not because of the length of the flight with no explanation at all no options was given for me to take my fragile items out of my case it was taken away with hold buggage I find the staff member who was checking me in very unpleasant !! Can we please be advise if the rules have changed about the the carry on hand luggage it will be easier to be advise on booking your tickect if we not allowed to take the hand luggage with me. Overall I had a good flight .

The plane was clean and the staff was friendly. Food and drinks as expected on international flights. The entertainment system was old style, with a pullout controller, and selections not as extensive as on other flights.

I requested wheel chair assistance , it was confirmed via email that inwoood get it but I didn’t get it . The last leg of my trip to Nigeria was the worst.

One of their staff was so rude with discriminative. Such a reputed airline shouldn't hire such kind of arrogant attendants.

The trip itself was good. I have given only good as rating, because my first flight has been cancelled by a different airline and that caused disruption in my trip. I spent over ten hours in Luton airport and that caused me high tiredness, sickness, because of the very early initial trip. easyJet staff has been professional and friendly.

Very pleasant crew, working hard on a full plane. Delay by a broken seat. However crew made back 60% of the delay.

Delayed and then further delayed with no announcement made so that all the passengers (who were standing in the jetty) could hear. We stood there for well over 20 minutes. We were further delayed through weather but no one explained that to us until the pilot made an announcement when finally on board

easyJet need to ensure that whether pre-booking seats or not children aren’t split from their parents the crew spent the majority of boarding asking passengers to move to accommodate two families. Surely the system identifies minors on a booking !!!!! It was all very frustrating to watch and caused delays which I’m sure cost easyJet more in the long run rather that automatically allocating families with minors seats together automatically.

Not great! Rude staff in London and the worse baggage reclaim I’ve ever seen. Great staff in flight but doubt I’ll fly with them again

As you would expect from a budget airline Left and arrived on time, no frills, not even a glass of water offered But you get what you pay for

I had an emergency escape seat. The attendant gave the extrA briefing to my side of the aisle but didnt direct it at all to the other where my wife was sitting

Boarding great. Didn’t eat or drink so can not comment.

Total jobs worths over carry on bags, charged £96 extra for bags that were clearly hand luggage

3 hours delayed Don’t understand why when you have paid for ‘speedy boarding’ they call you forward to then make you stand fir another 20 minutes in a confined space before boarding the plane.

Our flight was delayed by over 6 hours. We then had to deplane, stay overnight in a hotel then fly out the next day, 23 hours late.

I would have preferred something lighter for the second meal. Maybe a small sandwich .

They cancelled our flight the morning of departure at 4:30am.

Flight bumpy but good. 1 hr 20 mins for luggage not so good.

We were told to check our bags at the last minute, and the communication was poor.

Lost our luggage in Heathrow. Showed up 3 days into a 7 day vacation. Very inconvenient and disappointing!!

My luggage never arrived to Zurich. They can't confirm when it will arrive

Late again. 3 out of 4 late. One cancelled flight and one lost bag.

Charged an extra 65 pounds for overweight suitcase, Not told how much overweight but had no choice but to pay the price. Compare to Delta Airlines where I flew internationally a few days before with this suitcase and no extra charge by Delta. Comfort was horrible. I am just under 6 feet tall, and good that the flight was only 1 1/2 hours, because my knees were in the seat back in front of me the whole flight. I felt that my knees were part way up to my chest. No reason to have the seats that close. I will say to the positive was the flight crew, very friendly and efficient.

The flight was delayed as they were waiting on catering. Catering. Was eventually delivered but they still had no food. No meals for us in business class - just a bag of nuts.