Find Cheap Flights from Liverpool J. Lennon to Rome Fiumicino (LPL - FCO)

Pros: Flight Attendants very good

Cons: Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated

Cons: The plane seemed very old, toilet in poor condition.

Pros: Clean enough

Cons: Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe.

Pros: Easy to book on phone no problems getting boarding passes etc.

Cons: Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way.

Pros: The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant.

Cons: To have the menu and duty free booklet at the beginning of the flight would have been helpful.

Pros: Easy to book on phone no problems getting boarding passes etc.

Cons: Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way.

Cons: I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap.

Pros: Stupid survey can’t eliminate category that doesn’t ajgpply

Cons: flight delayed by more than 1 hour

Pros: Every thing.

Pros: Flight Attendants very good

Cons: Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated

Pros: Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight.

Cons: I liked everything

Pros: Ease of travel. Priority service.

Cons: Food.

Pros: The flight crew

Cons: Checking in had insufficient staff to deal with the new baggage policy. This is purely another money making scheme and not anything to do with the customer experience. Not only are there additional costs to baggage but also because of queues was insufficient time in duty free had to purchase food on the flight, no doubt part of Ryanair profit makeing scheme. Flight was still delay 30mins

Pros: The "sales" gets a little old. Duty free, lotto tickets, food, drink...….

Cons:

Cons: Crammed into the holding pen like sardines in a can

Pros: The cabin crew were friendly and it was a comfortable flight

Cons: The staff at luggage drop weren’t particularly friendly and we were only given half an hour’s notice of the gate which wasn’t long enough

Pros: Nothing, staff didnt even attempt to help me once i eventually for the gate for easyjet and the gate had closed (due to staff telling me to go to departures after showing that i didnt have a boarding pass)

Cons: The lack of help recieved by staff throughout the airport to help me get to the correct gate. After 30 mins of asking different staff where to go and what i needed to do to get on the flight the gate for my flight was then closed which has caused me to pay for an extra flight. Due to this i will be requesting a full refund on the first flight.

Pros: Price

Cons: Chaotic boarding zero food and drink

Pros: On time and nice staff

Cons: No vegan options on menu other than crisps.......

Cons: flight delayed by more than 1 hour

Pros: The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant.

Cons: To have the menu and duty free booklet at the beginning of the flight would have been helpful.

Pros: Clean enough

Cons: Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe.

Pros: Every thing.

Pros: Easy to book on phone no problems getting boarding passes etc.

Cons: Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way.

Pros: Clean enough

Cons: Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe.

Pros: Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight.

Cons: I liked everything

Cons: I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap.

Pros: todo estuvo muy bien!!!

Cons: el desayuno o como quieran llamarlo es muy pobre

Pros: Cheap fares and direct flight

Cons: Entertainment very poor. Would recommend a kruger selection of movies and preferably to be available to watch once we are on the plane waiting for take off. Economy class space limited .

Cons: Meals

Pros: good onboard service

Cons: the business class wasnt really so good to my expectation.

Pros: Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight.

Cons: I liked everything

Cons: I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap.

Pros: Clean enough

Cons: Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe.

Pros: Stupid survey can’t eliminate category that doesn’t ajgpply

Pros: Easy to book on phone no problems getting boarding passes etc.

Cons: Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way.

Pros: They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable

Pros: Flight Attendants very good

Cons: Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated

Cons: I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap.