Pros: "There were major challenges on the day. 1. The French Air traffic officers were on strike. 2. A passenger became ill after boarding and had to be disembarked along with his luggage which had previously been loaded, 3. Another passenger became ill requiring paramedic attention while we waited for a lengthy period before getting permission to take off. All these contributed to delays for which the airline and crew had no responsibility. They did their best to keep us informed of progress but once we took off, much of the lost time was recovered in the air. The flight itself was fairly smooth and uneventful. Thank God."
Cons: "Late flight and re allocated seats"
Cons: "The flight was delay for 20 minutes other than that is fine"
Pros: "Appreciate that the situation with the Virgin flight meant that safety checks had to be completed before we could take off. Cabin crew were very chatty, but a free drink or packet if peanuts would have been appreciated. Had a similar delay with a BA flight in June and they gave us a soft drink from the bar as a gesture of goodwill."
Cons: "Once airborne, it would have been good if the pilot could have made up lost time and got us to Malta with less of a delay. Bloke next to me was downing beers and either had a stunning hangover or raging cold. His eyes were bright red and his breath was hideous. Made the whole flight a really unpleasant experience."
Cons: "Just not good enough for business travel. Stick to ahipping holiday makers who have a bit more flexibility on schedules!!"
Pros: "Efficient bag drop"
Cons: "Plane delayed, lack of information. No reason given for the delay when on board. Plane microphone much too loud it was distorting"
Pros: "The man at the self check in was really helpful."
Cons: "Baggage check in online and at the desk in the airport makes me really stressed. It is not straight forward, it is complicated and unclear. Every time I fly with Easyjet"
Pros: "Very friendly and efficient cabin crew"
Cons: "Little leg room - but you get what you pay for and the tickets were really good value"
Pros: "Scheduled to depart at 19.50, left at 01.50 and arrived in Barcelona at 5am."
Pros: "the crew were great. the flight was smooth. the plane was clean"
Cons: "The flight was delayed, because the plane was on a remote stand and there were no busses to take us to the plane. The gate we were at did have an air-bridge, but for some reason the plane was not able to be brought to the air-bridge. i have never heard such a stupid reason for a delay in my life!"
Pros: "Flight was fine - thank you"
Cons: "Flight delayed by over 2 hours (19.05 flight)... Even the 20.30 flight left before us! Zero communication from ground staff, no food vouchers. Extremely poor!"
Pros: "It landed eventually, crew were friendly"
Cons: "It was 2 hours late leaving. There were no complimentary refreshments provided, not even a glass of water"
Cons: "Delayed for 90 minutes"
Pros: "Straight forward, no hassle flight. Staff (cabin crew) were pleasant and helpful."
Cons: "Went straight from boarding to gate closed, and when stated gate was closed there was still a queue s mile long. Flight was delayed, but this was presumably due to French air traffic control strike."
Pros: "Self Baggage Check was great, really worked and streamlined. Excellent System"
Cons: "Boarding from Front and Rear doors was great concept but seats were not allocated to Front or Rear so passengers were trying to pass in the aisle when those in the back boarded from front and those in front boarded from back. We were sent to Front for Row 24 next to last row in place. Simple allocated Front and Rear based on seat assignment."
Pros: "Similar to my last booking, EasyJet was unable to process my checkin. I will be adding this entire booking as part of my fraud claim against Kayak, which will include costs incurred for the two additional bookings I had to make."
Cons: "Nothing to add here"
Pros: "Easy checking in"
Cons: "Delays of 1.5hrs, slow food service onboard. Uncomfortable seats Typical easy jet"
Pros: "Boarding was ok although a last minute gate change was an inconvenience."
Cons: "Delays due to French air strikes and being held on the plane for an hour while we waited."
Pros: "Crew and service was excellent"
Cons: "Boarding was unfortunately a bit of a mess. I was seated in the last row but had to board through the front, with rear boarding opening later."
Pros: "Staff were good. EasyJet kept us informed. There is a high degree of efficiency and you are treated as a paying passenger rather than cattle."
Cons: "Delays seem inevitable with EasyJet on the Belfast route. I can't remember the last time we had one that wasn't delayed by more than half an hour. The scheduled time is longer than any flight has taken, but I think this is actually a realistic approach given the probability of a delay. There is an issue with 2-3 year olds and seat belts - they are not allowed to travel on a parent's lap, but they can wriggle out a lap belt easily and so are unsecured."
Cons: "Crew was so slow in doing anything and kept forgetting water when asling for it. Forgot about 3 times."
Pros: "Great flight and glad we upgraded our seats to XL and crew were brilliant."
Cons: "Gatwick Airport North very congested and very dirty in eating areas."
Cons: "Nothing everything was great :)"
Pros: "Flight was packed, boarding was easy, plane was crowded, in flight service felt rushed."
Pros: "Speedy boarding & extra legroom paid dividends, smooth process through the airport after bag drop with no queuing! Comfortable seats with plenty of space betwen them"
Pros: "I like being on the plane. Especially when I’m going home."
Cons: "Nothing to add."
Pros: "It was nice to land a few minutes ahead of schedule"
Cons: "Having to walk so much to reach the gate"
Cons: "I found my luggage broken!!!!"
Cons: "Not enough space in the overhead bins"
Cons: "No air conditioning. Seats uncomfortable and cramped"
Cons: "No controls on boarding, no reason for SB it was agree for all! Problems for family’s with baby buggies! The boy controlling the door was useless! I hope trip home is better?"
Pros: "Quick and comfortable"
Cons: "Toilets on the aircraft could be cleaner"
Cons: "Having to pay for drinks."
Pros: "Slept the whole flight."
Cons: "Speedy boarding was a joke. We speedy boarded onto a bus and then everyone else got on so there was no real speedy boarding getting on the plane at all. This is the second time this has happened, and I am seriously thinking of not renewing my EasyJet Plus Card because of this."
Pros: "Flight was not that late taking off"
Cons: "I think an older plane as space in seats wasn’t the same as I have on previous Berlin flight."
Pros: "Head Stewardarriving over 1 hr lare"
Pros: "we were delayed by some half an hour because of what was said to be over-booking but the pilots however did well to make up the time meaning that we landed right at the scheduled time. Brilliant. We thought this over-booking business was a thing of the past."
Cons: "The inconvenience caused by the over-booking."
Pros: "Speedy boarding. (Paid for)"
Cons: "One hour delay when boarding late passengers after doors closed. Non reclining seats, zero food,drink or entertainment"
Pros: "Digital boarding pass on mobile from the app (my 1st time using) and using the app to check-in, amazing!"
Cons: "Nothing too negative to report! Pretty good overall"
Cons: "The seat space was so narrow and little leg room. Much worse than any other easy jet flight I have been on."
Pros: "On time , Ease , crew"
Pros: "Everything ran on time"
Cons: "One Air stewardess kept banging in to me while I was sat in my seat and it's not like I'm over weight and handing into the walk way, they were abrupt and rude to other people flying too. And one refused to give a man some water before we took off for his baby as he had spilt his, I later over heard them as I was at the back where they sit, saying I could have gave him water but he should have been more prepared and brought some with him! I mean to not allow a child some water is pretty low standards especially as he explain that he had spilt his!!!"
Cons: "Too busy selling food and drink to get me a water"
Pros: "Comfortable seats in aircraft"
Cons: "Herding of customers like cattle, bus not big enough for all customers. Gate staff rude, generally All border staff at Gatwick were rude and treated paying customers appallingly"
Cons: "Being charged £49 for having toiletries in small bag"
Pros: "Short flight but was fine"
Pros: "Quick service."
Cons: "All good"
Cons: "Daylight robbery. I got charged 55pound for not checking in online 2 hrs before. I felt disgusted by this ridiculous amount as I had no idea. Really frustrated with your search engine and Ryan air for not making this very clear"
Cons: "Late, dirty and not properly stocked..."
Pros: "On time"
Cons: "Filthy seats and pull down trays and chaos boarding as people being asked to change seats"
Pros: "Liverpool airport, flight"
Cons: "Service from ground staff in Palma Being charged twice for our bags. Paid £200 for 2 bags instead of £100. Will never fly Ryan air again."
Cons: "They made is walk around barriers carrying our bags slowly shuffling forward to get into the seated area in front of the gate. It took 15 mins . They could set up the ticket check inside the seated area so we could relax."
Pros: "Price; travel light, and take own food and it’s fine."
Cons: "Wait for the drinks/food service, and we would be on the way into land before they reach the middle of the plane on London -Dublin flight"
Pros: "Landing at Liverpool to get off the plane"
Cons: "A 3 hour delay. Unruly passengers."
Pros: "On time departure and arrival Cheap low fares Effiencent helpful staff"
Cons: "Expensive water on board"
Pros: "No frills basic flight, works perfectly for short flights."
Cons: "Coming back to cold weather"
Pros: "Price! Fast and efficient boarding, flights were all on time."
Cons: "Onboard food quite expensive to buy."
Cons: "Very unimpressed with Kayak. Was contacted to pay more money than originally sold due to their speed of service between me buying via kayak and them contacting Ryanair. Flight was absolutely fine but kayak service awful."
Cons: "Needed to catch connecting flight after Milan to Liverpool flight .. which was Liverpool to Belfast.. already delayed couple days due to weather.. long story short - they put tags on bags to put in hold which meant I wouldn’t catch connecting to Belfast as I’ve have to wait at carousel (Dublin not operating due to snow) , explained my story that I needed to catch this flight in order to have any chance of making uncles funeral but she completely ignored it, and said that’s not my problem!! Couldn’t believe my ears.. Disgusting behavior"
Cons: "Notification of flight cancellation even though the flight departed on twitter. Flight should have been cancelled as no transport links to Dublin Airport due to adverse weather."
Pros: "The boarding system"
Cons: "The delay"
Cons: "A little late setting off"
Pros: "Fast, efficient, no stress So Glad that Ryanair did away with unallocated seating No passport control at Liverpool meant my time from landing to home including picking up checked luggage was 20 mins."
Pros: "Great service, friendly crew. Smooth flight"
Pros: "But quick boarding glad I had priority"
Cons: "I don't like the fact that you have to pay to sit with your companions. As a protest for this I refuse to buy any food or drink on the flight."
Pros: "Good coffee (for £3)"
Cons: "Flight was delayed for an hour. Looked like the crew were a bit overworked."
Cons: "I had to miss one of the legs of my trip to Dublin due to connection problems and struggled to find out if I could reschedule the flight. In the end I resorted to simply missing it and booked elsewhere as there were no tickets available on either Ryanair or your site.Ryanair need to be more accommodating of people who need emergency contact."
Pros: "The price"
Cons: "It appears that all the flights are late. We ended up over 2 hours late. This has been occurring more frequently."
Cons: "Having to pay extra on top of fare to sit beside my own wife!!"
Pros: "crew very professional and friendly and boarding was quick and efficient.."
Cons: "flight price extortionate......flight delayed by over an hour resulting in me missing my bus connection and having to wait 2 hrs at airport"
Cons: "self service kiosks were not working in airport and we were told it would cost 50 pounds each to print boarding pass. We followed directions to try to print on our own by paying for expensive internet service at the airport but still were unable to view & print boarding passes. After talking to several rather unhelpful reps, someone at the Sky Desk made an exception to allow us "free" boarding passes. This was just after 2 people were charge full price (50L each for passes & full price to check luggage, after they didn't get promised email to check bags online) Cheap fares doesn't make up for frustration"
Cons: "£50 x2 charge for not being checked in We checked in 24hrs before hand but they said it wasn't on the system When we checked in we checked our bags in and choose our seats. Absolutely disgusting a £17 flight ended up over £200"
Pros: "no delayed, staff helpful"
Pros: "I liked getting off the plane."
Cons: "Hidden fees after hidden fees... The lady at the check in counter said my bag was fine... At the gate they said it was to big and weighed too much. £50 Extra. I bought an exit row seat because I'm big guy. The seat belt didn't fit so I asked for an extension and the flight attendant got very snippy with me and said she would not give me an extension because of "safety reasons". (This has never been the case on any other airline I have flown.) She then very rudely said because of your rather large size we are going to have to move you to another seat where we can give you an extension. Like I said I know I'm a big guy but you don't have to so loud and rude about it. At least say it with a smile and some kindness... Wow. It was just uncomfortable and not a good feeling. Later when I got to sitting in my new seat, they came through with the convince cart (no free snacks or drinks, you pay for everything.) She nor the other attendent with her asked if we wanted and thing, if we were doing alright, nothing. Thank God it was only a 1.5 hour flight. So glad that experience is over."
Pros: "The price..."
Cons: "The flight was delayed for over 2 hours with little information to passengers about why/with new expected times. Boarding was a mess with people all of a sudden rushing towards the door. On board, the crew seemed very flustered and was constantly rushing around, unsure who ordered what, etc. At a minimum, I would expect free coffee and water and was surprised to find out that was not the case on this flight. Not a positive experience and will try not to fly Ryanair in the future, will also not recommend to friends."
Pros: "The airport was great"
Cons: "Flight was late leaving, the airport kept changing gates so people were running back and forth, a lot of turbulence in flight."
Pros: "Missed as flight from.larnaca was cancelled"
Pros: "the flight crew was nice and friendly when they werent trying to sell you something."
Cons: "Ryanair is a bunch of criminals that prey on the Americans traveling abroad. Yes its a discount airline but my $18 flight turned into $150 after all the hidden fees were paid for. To charge a passenger 15 pounds each to print a boarding pass is absolutely ridiculous. Everyone else around us could use their phones as a boarding pass except for the traveling Americans who did not have access to a printer while on vacation is criminal. Lesson learned, I will never fly Ryanair again and will tell every American I know not to be blinded by their discount fare."
Pros: "Boarding was cramped and it seemed like they ran out of overhead storage fast but everyone got safely on and off the plane."
Pros: "Quick easy boarding."
Cons: "2 Bachelourette parties were on the flight, they boarded already drunk. Singly loudly and shouting profanities across the plane. The cabin crew did nothing to discourage this and started selling them more alcohol. The 50 minute flight was spent trying to block out the screaming and shouting from these two groups."
Pros: "The price is great. Friendly crew."
Cons: "Delayed with no explanation. Chaotic boarding. Super cramped seats."
Pros: "Used rynair few times now easy to book great value"
Cons: "Cant say there was anything negative ."
Pros: "On arriving at London, Gatwick, for our trip to Dublin, discovered that Ryanair wanted 105 pounds sterling for our luggage for the 3 of us. That was a surprise I did not appreciate as was not highlighted on their website when I made the reservations. Also, the lift to allow our daughter, in a wheelchair, access to the plane was broken and her Mom and I had to help her carefully and with a lot of effort up the plane 20 step ramp from the tarmac to the plane's rear door. Not fun at all. Rick Sickles"
Pros: "Crew on board were good."
Cons: "Freezing. Air con blowing and did not warm up until last half hour. Annoyed to see passengers walking through gate with much larger than allowed case. Should of been stopped at check in or even at gate, and charged the extra. Glad to see crew remove it from upper storage and put in hold. They then get away with not paying extra charge,"
Pros: "Quick trip from London to Dublin. Clean, new aircraft. Safe flight from start to finish."
Cons: "No complimentary water!"
Cons: "Why did I pay for priority boarding? It didn't give me any sort of priority! And then we sat on a wretchedly hot flight for 40 minutes before leaving."
Cons: "Flight was delayed and no on was told"
Pros: "It was efficient, quick, and an overall good flight."
Cons: "the flight was very noisy, but, fortunately, it was only an hour or so long, so it did not affect us that much."
Cons: "Did not know there was a 45 euro check in fee per person...never was advertised!"
Pros: "We arrived on time."
Cons: "The very very long wait and queue checking in at Gate 11"
Pros: "Cheap flight!"
Cons: "Tried to charge us for everything, including 15 pounds for printing a boarding pass. WiFi was only free for an hour at the airport, flight was delayed by two hours, plane lacked AC and was super cramped and hot. Boarding was also a mess."
Pros: "We had been scared by other reviews, but this was not as bad as we'd read. There is no entertainment onboard, no food except for sale, and some luggage restrictions you need to take note of before you check in. Otherwise, quick smooth flight, friendly staff, luggage arrived, so overall fine experience."
Cons: "Outward trip was delayed by approx 1 hour. Without any announcements or information. The return flight was just as bad, rushing everyone through to the gate waiting area just to be left sitting there for an extra hour."