On every Aegean flight it seems, they ask people to check in carry on luggage. That seems to happen less often with other airlines for some reason. The food is very basic for a full service airline. We do not need a meal with trays, but something of higher quality (even just higher quality pies) would be better. The cabin crew was very nice and professional, though.
Seats that recline. Ice for soft drinks. No charge for did drinks. Wifi.
Internet not working during the flight - what a big miss!
Aegean Airlines was great! Great spirit, very helpful and efficient. Overall Aegean Airlines was a great experience.
The flight was excellent but the onboard WiFi wasn’t working.
The flight was full. The young man in the seat in front of me had reclined and I asked him to put the seat up just a bit because it was encroaching my space quite a lot. Turned out he couldn't because the mechanism was broken. The choice was all the way up or all the way down, no in-between.
The seat was hard as a rock. Business class seats were coach seats with no one in the middle. Service and food were excellent.
The crew was awesome. There was a school group of about 60 14 year-olds. The food is standard greek fare, Baklava was pre-packaged like it would normally be sold in a vending machine, and it was the highlight of the meal. Plane was in great shape, and seating was like a any A319 you would experience at a national-level carrier (i.e. not like Ryan Air). Like many European airports, they bused us to the plane, so the process of boarding groups is useless, and not well understood by infrequent travelers.
Departing from the Parikia apport on Paros was chaos. It is a 3rd world airport, and my home has more square footage. Olympic Air has several instances where there are less than two hours between flights leaving Paros. Further, there are two airlines at the airport, so airport resources are limited. With only one check in desk for each airline, the folks who are getting on the earlier flight are the only people who are able to check in. So, don't get there too early to check in. Also, the airport waiting area, after you go through security only holds about 1/2 of a plane's worth of people. So, the security line also has the same restrictions as the check in desks. Depending upon what time you get there, two queues will extend into the entry road. If your plan departs within the hour, go up to the front of the building and check to see which flight they are checking in or running through security.
There was no enterteinment onboard. Food was good, and service too.
The map feature on the display at the seat had challenges. The biggest issue was the flight had no WIFI. Most of the smaller planes now have free WIFI. American Airlines on the flight over had WIFI you could purchase. With 8-10 hours on a single flight, the ability to do work via WIFI is essential!!
A shout-out to the flight attendent, Lauren, who was the main person assisting me. She was amazing - perfect balance of bright, cheerful, engaging, yet formal
Cramped seating but standard in all smaller aircrafts today no matter what airlines. Crew very helpful, friendly & attentive so makes up for that.
Wonderful business class flight in a lovely new plane with an excellent crew
OK, except for a cabin attendant's lack of attention.
efficient. on time. cabin crew were very professional and very nice to deal with. would definately fly BA again.
It was great overall. A few slight improvements could be made on the onboarding process at the Gates with announcements and clarity of communications (both at the gate and in flight). The movies in the entertainment options could be improved for bollywood, hollywood.
I alrady responded to this request, and expllaned at length that this was the worst flying experience in my 77 years. I will NEVER fly BA again.
Airbus A350 is poorly designed for wheelchair users and reduced mobility passengers. The angle of the pods makes it awkward to transfer. I was able to but I have ab stability. It could be a real challenge for people with more severe mobility impairments. You'd think Airbus would have come up with a solution for this or thought more about us disabled folks more when designing this aircraft.
The crew has always been great on BA. They are very friendly and accommodating. I like that they have vegetarian options already in the menu. And the free wine is a nice perk.) I noticed (both directions of my trip) minor upgrades/ replacements needed on the plane itself (touch screen didn't work with touch; bathroom light didn't go on). However, this is one of my favorite airlines.