LHR - YUL

£247 Find Cheap Flights from London Heathrow Airport to Montreal

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from Heathrow to Montreal departing on 15/9. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Montreal Pierre Elliott Trudeau Intl Airport

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Montreal.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Montreal.
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Flight Deals

Cheap Flights from Heathrow to Montreal (LHR-YUL)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for return flights from Heathrow to Montreal that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent return flight deals from Heathrow to Montreal

Fri, 31 Oct - Wed, 5 Nov
British Airways Logo
16:10 - 19:45LHR-YUL
7h 35mdirect
British Airways Logo
20:40 - 08:30YUL-LHR
6h 50mdirect
£361British Airways
Find Deal
Tue, 4 Nov - Wed, 19 Nov
British Airways Logo
16:10 - 18:45LHR-YUL
7h 35mdirect
British Airways Logo
20:40 - 08:30YUL-LHR
6h 50mdirect
£362British Airways
Find Deal
Mon, 10 Nov - Wed, 19 Nov
Delta Logo
08:40 - 17:20LHR-YUL
13h 40m1 stop
Delta Logo
17:00 - 10:30YUL-LHR
12h 30m1 stop
£363Delta
Find Deal
Sun, 14 Sep - Tue, 21 Oct
Air Canada Logo
06:50 - 11:35LHR-YUL
9h 45m1 stop
Air Canada Logo
21:55 - 09:35YUL-LHR
6h 40mdirect
£366Air Canada
Find Deal
Fri, 5 Sep - Wed, 10 Sep
Virgin Atlantic Logo
08:40 - 16:55LHR-YUL
13h 15m1 stop
Virgin Atlantic Logo
18:50 - 19:25YUL-LHR
19h 35m1 stop
£367Virgin Atlantic
Find Deal
Tue, 11 Nov - Wed, 19 Nov
Air France Logo
09:00 - 15:20LHR-YUL
11h 20m1 stop
Air France Logo
17:00 - 08:00YUL-LHR
10h 00m1 stop
£368Air France
Find Deal
Sun, 14 Sep - Tue, 21 Oct
Air Canada Logo
06:50 - 11:35LHR-YUL
9h 45m1 stop
Air Canada Logo
20:15 - 11:50YUL-LHR
10h 35m1 stop
£369Air Canada
Find Deal
Thu, 25 Sep - Mon, 27 Oct
Lufthansa Logo
10:30 - 16:00LHR-YUL
10h 30m1 stop
Lufthansa Logo
21:45 - 20:35YUL-LHR
18h 50m1 stop
£385Lufthansa
Find Deal
Wed, 3 Sep - Wed, 10 Sep
Lufthansa Logo
13:45 - 21:00LHR-YUL
12h 15m1 stop
Lufthansa Logo
18:55 - 06:30YUL-LHR
6h 35mdirect
£386Lufthansa
Find Deal
Fri, 5 Sep - Wed, 28 Jan
Virgin Atlantic Logo
06:30 - 16:55LHR-YUL
15h 25m1 stop
Virgin Atlantic Logo
17:00 - 10:30YUL-LHR
12h 30m1 stop
£388Virgin Atlantic
Find Deal
Expert advice

Expert advice for your flight from Heathrow to Montreal

 
Snippets provided in this section are AI-generated based on a summarisation of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
Air Canada

Choose Preferred Economy for up to 10 cm extra legroom.


Wi-Fi available on some flights; check availability five days before.

Read more about Air Canadaby Stefanie Waldek
Lufthansa

FlyNet Messaging is free for Miles & More members on short-haul flights.


Lufthansa offers 11 special meals; order 24 hours before departure.

Read more about Lufthansaby Jessica Macdonald
British Airways

Upgrade to premium economy for 18 cm extra legroom and priority boarding on long-haul flights.


Check plane type for legroom; A321neo has 74 cm, others offer 79 cm.

Airports
LHR

Consider using Fast Track security at Heathrow for a quicker departure, especially on busy travel days like Fridays and weekends.

Read more about LHRby Kirstie Pickering
YUL

The 747 bus is the most affordable way to travel between YUL and Montréal city centre, running 24/7 from outside baggage claim.

Read more about YULby Brandon Schultz
Our travel experts
Stefanie Waldek

Stefanie Waldek

Expert on Air Canada

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or out at sea, likely en route to Antarctica or the Arctic.

Read more
Jessica Macdonald

Jessica Macdonald

Expert on Lufthansa

Jessica Macdonald

Jessica Macdonald

Currently based in Scotland after living in South Africa and the United States, Jessica has been writing travel and aviation content for more than 10 years. She regularly contributes to Travel + Leisure and TripSavvy, and has had work published by Condé Nast Traveller and The Independent. She has travelled to more than 50 countries across six continents.

Read more
Duncan Madden

Duncan Madden

Expert on British Airways

Duncan Madden

Duncan Madden

Duncan is a freelance travel writer, copywriter and book author in constant search of travel stories and the perpetual sensation of being on holiday. He’s never happier than when on a dusty trail in search of empty waves or ducking under the piste tape in search of snowbound solitude. British born, living in Germany, but happiest heading for the horizon. His first book, Found in Translation, explores the etymologies and stories of country names around the world and is out now.

Read more
Brandon Schultz

Brandon Schultz

Expert on YUL

Brandon Schultz

Brandon Schultz

Brandon travels every week and makes friends with stray cats wherever he goes. Dogs, too... he once brought one home to the US from the Amalfi Coast. He’s written 6 books, visited 6 continents (still waiting on Antarctica), and would eat ice cream 6 times a day if he could. He lives in Brooklyn, New York, with his partner and three cats.

Read more
Kirstie Pickering

Kirstie Pickering

Expert on LHR

Kirstie Pickering

Kirstie Pickering

Aviation and business journalist Kirstie didn’t leave England until she was 18 years old, but has since travelled to over 20 countries including Japan, Canada, and Iceland. Her travel expertise lies in European city breaks, including how to find the best locally-owned hotels and restaurants and how to optimise the airport experience for your needs.

Read more
Booking Insights

KAYAK's insights & trends for Heathrow to Montreal flights

Get data-powered insights and trends into flights from Heathrow to Montreal to help you find the cheapest flights, the best time to fly and much more.

How much is a return flight from London Heathrow Airport to Montreal Pierre Elliott Trudeau Intl Airport?

What’s the cheapest day of the week to fly from London Heathrow Airport to Montreal?

The average price of all round-trip flights from London Heathrow Airport to Montreal Pierre Elliott Trudeau Intl Airport clicked on KAYAK for each day over the last 12 months.

For London Heathrow Airport to Montreal, Wednesday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Montreal back to London Heathrow Airport, the best deals are generally found on Sunday, with Saturday being the most expensive.

What is the cheapest month to fly from London Heathrow Airport to Montreal Pierre Elliott Trudeau Intl Airport?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from London Heathrow Airport to Montreal Pierre Elliott Trudeau Intl Airport, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from London Heathrow Airport to Montreal Pierre Elliott Trudeau Intl Airport is May, where tickets cost £406 (return) on average. On the other hand, the most expensive months are August and July, where the average cost of round-trip tickets is £630 and £608 respectively.

Can I save money by flying with a stopover from London Heathrow Airport to Montreal Pierre Elliott Trudeau Intl Airport?

The average return price for all direct flights, flights with one stopover, and flights with two stopovers for the route found by users searching on KAYAK in the last 2 weeks.

Yes, flying with a stopover may cost you more time, but you can also save money on the route, with a 1 stop stopover the cheapest option at £1,038 on average.

How far in advance should I book a flight from London Heathrow Airport to Montreal Pierre Elliott Trudeau Intl Airport?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from London Heathrow Airport to Montreal Pierre Elliott Trudeau Intl Airport, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from London Heathrow Airport to Montreal Pierre Elliott Trudeau Intl Airport, you should book around 2 weeks before departure, which saves you about 13% compared to booking last minute. For the absolute cheapest price, our data suggests you should book 17 weeks before departure.

Good to know - Cheap tickets from London Heathrow Airport to Montreal

Low seasonJanuary
Cheapest flight£247
Best time to beat the crowds (9% less expensive on average)
Most popular time to fly (31% more expensive on average)
Flight from London Heathrow Airport to Montreal

When to book flights from Heathrow to Montreal

Are your dates flexible? Find out the best times to travel from Heathrow to Montreal based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated return price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or returns with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs for booking London Heathrow Airport to Montreal flights

  • What are common London Heathrow Airport to Montreal flight routes?

    Common flight routes between London Heathrow Airport (LHR) and Montreal Pierre Elliott Trudeau International Airport (YUL) include direct flights operated by Air Canada and British Airways. Additionally, there are connecting flights with airlines such as Air France, Lufthansa, and United Airlines, which offer convenient options for travellers.

  • Which airlines are the most eco-friendly on these routes?

    Air Canada and British Airways are among the airlines that have taken significant steps towards reducing their environmental impact. They have implemented various sustainability initiatives, including fuel efficiency programs and investments in more fuel-efficient aircraft. British Airways direct flights have 67% fewer Co2 emissions.

  • Which airlines offer Business Class from Heathrow to Montreal?

    Air Canada, British Airways, and Air France are among the airlines that offer Business Class options on flights from London Heathrow Airport to Montreal. These airlines provide enhanced onboard services, spacious seating, priority boarding, and other premium amenities to ensure a comfortable and luxurious travel experience for Business Class passengers.

  • What is Lufthansa’s baggage policy on flights to Montreal?

    Lufthansa offers tickets with two different baggage policies on these flights. The typical ticket price is for the Economy Light ticket, which only includes cabin luggage. The Basic Economy ticket on Lufthansa flights has a cabin and checked luggage allowance of 10 kg and 23 kg respectively. Check your ticket type before purchasing to make sure.

  • What is the cheapest flight from London Heathrow Airport to Montreal Pierre Elliott Trudeau Intl Airport?

    In the last 3 days, the lowest price for a flight from London Heathrow Airport to Montreal Pierre Elliott Trudeau Intl Airport was £334 for a one-way ticket and £488 for a return.

  • Which airlines offer Wi-Fi service onboard planes from London Heathrow Airport to Montreal?

    KLM, and Lufthansa offer inflight Wi-Fi service on the London Heathrow Airport to Montreal flight route.

  • Which aircraft models fly most regularly from London Heathrow Airport to Montreal?

    The Boeing 787-8 Dreamliner is the aircraft model that flies most regularly on the London Heathrow Airport to Montreal flight route.

  • Which airline alliances offer flights from London Heathrow Airport to Montreal?

    Star Alliance, oneworld, and SkyTeam are the airline alliances operating flights between London Heathrow Airport and Montreal, with Star Alliance being the most commonly used for this route.

  • On which days can I fly direct from London Heathrow Airport to Montreal?

    There are direct flights from London Heathrow Airport to Montreal on a daily basis.

  • Which is the best airline for flights from London to Montreal, Air Transat or Finnair?

    The two airlines most popular with KAYAK users for flights from London to Montreal are Air Transat and Finnair. With an average price for the route of £489 and an overall rating of 7.7, Air Transat is the most popular choice. Finnair is also a great choice for the route, with an average price of £737 and an overall rating of 7.6.

  • How does KAYAK find such low prices on flights from London Heathrow Airport to Montreal?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London Heathrow Airport to Montreal.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from London Heathrow Airport to Montreal?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Montreal from London Heathrow Airport is likely to change within 7 days, so travellers know whether to wait or book now.

  • What is the Hacker Fare option on flights from London Heathrow Airport to Montreal?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Montreal with an airline and back to London Heathrow Airport with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from London Heathrow Airport to Montreal?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Montreal from London Heathrow Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from London Heathrow Airport to Montreal Pierre Elliott Trudeau Intl Airport

  • Looking for a cheap flight from Montreal to London Heathrow Airport? 25% of our users found flights on this route for £642 or less one-way and £473 or less round-trip.
  • Stay connected during your flight from London Heathrow Airport (LHR) to Montreal (YUL) with airlines that offer in-flight Wi-Fi. Air Canada, British Airways, and Air Transat provide this service on their flights between London Heathrow and Montreal. Whether you need to stay productive or simply stay connected with friends and family, in-flight Wi-Fi ensures a seamless online experience throughout your journey.
  • Upon arrival at Montreal Pierre Elliott Trudeau International Airport (YUL), you have several options to reach the city centre. The Airport Express Bus 747 provides convenient and affordable service to downtown Montreal. Taxis and rideshare services are readily available at the designated pickup area. Additionally, the airport has a well-connected train station offering direct train service to the downtown area.
  • When travelling with checked luggage from London Heathrow Airport (LHR) to Montreal Pierre Elliott Trudeau International Airport (YUL), consider choosing major airlines for more generous baggage policies. Air Canada and Lufthansa operate direct flights on this route. Air Canada typically allows Economy Class passengers to check one bag weighing up to 23 kg, and Lufthansa offers a similar allowance.
  • For budget-conscious travellers, packing light and opting for low-cost airlines can help save money. Consider flights with airlines like French Bee and Porter Airlines, operating between London Heathrow Airport (LHR) and Montreal Pierre Elliott Trudeau International Airport (YUL). These airlines offer affordable fares and convenient connections without offering a baggage allowance.
  • When opting for self-transfer flights to save money, consider TAP Air Portugal and Azores Airlines flights via Lisbon (LIS) and Lajes (TER). Be mindful of the following to ensure a smooth experience: allow sufficient stopover time between flights, verify if luggage needs to be rechecked, and familiarise yourself with the airport layout and terminal changes. Stay organised and informed to make the most of your self-transfer journey.

Prefer to fly direct from London Heathrow Airport to Montreal?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from London Heathrow to Montreal Pierre Elliott Trudeau Intl.
Find which airlines fly direct from London Heathrow Airport to Montreal Pierre Elliott Trudeau Intl Airport, which days they fly and book direct flights.

Direct departures

London Heathrow to Montreal Pierre Elliott Trudeau Intl

Monday

Aer Lingus, Air Canada, American Airlines, +10 more

Aer Lingus, Air Canada, +11 more

Tuesday

Aegean Airlines, Aer Lingus, Air Canada, +10 more

Aegean Airlines, Aer Lingus, +11 more

Wednesday

Aegean Airlines, Aer Lingus, Air Canada, +10 more

Aegean Airlines, Aer Lingus, +11 more

Thursday

Aer Lingus, Air Canada, American Airlines, +9 more

Aer Lingus, Air Canada, +10 more

Friday

Aegean Airlines, Aer Lingus, Air Canada, +10 more

Aegean Airlines, Aer Lingus, +11 more

Saturday

Aegean Airlines, Aer Lingus, Air Canada, +10 more

Aegean Airlines, Aer Lingus, +11 more

Sunday

Aegean Airlines, Aer Lingus, Air Canada, +10 more

Aegean Airlines, Aer Lingus, +11 more

See more direct flights

Direct returns

Montreal Pierre Elliott Trudeau Intl to London Heathrow

Monday

Aegean Airlines, Aer Lingus, Air Canada, +10 more

Aegean Airlines, Aer Lingus, +11 more

Tuesday

Aegean Airlines, Aer Lingus, Air Canada, +10 more

Aegean Airlines, Aer Lingus, +11 more

Wednesday

Aegean Airlines, Aer Lingus, Air Canada, +10 more

Aegean Airlines, Aer Lingus, +11 more

Thursday

Aegean Airlines, Aer Lingus, Air Canada, +10 more

Aegean Airlines, Aer Lingus, +11 more

Friday

Aegean Airlines, Aer Lingus, Air Canada, +10 more

Aegean Airlines, Aer Lingus, +11 more

Saturday

Aegean Airlines, Aer Lingus, Air Canada, +10 more

Aegean Airlines, Aer Lingus, +11 more

Sunday

Aegean Airlines, Aer Lingus, Air Canada, +10 more

Aegean Airlines, Aer Lingus, +11 more

See more direct flights

Reviews of the top 5 airlines flying from Heathrow to Montreal

 
See real verified KAYAK customer reviews for airlines flying from London to Montreal. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from Heathrow to Montreal? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
7.6
FinnairOverall score based on 1321 reviews
6.9Entertainment
6.7Food
7.5Comfort
7.6Boarding
8.1Crew
Airline reviews

Great. It was awesome to have boarding from the front and back of the plane as it made the process go very quickly

10.0 ExcellentSarah, Aug 2025CPH - HEL
Read more Finnair reviews

Great. It was awesome to have boarding from the front and back of the plane as it made the process go very quickly

It was okay. The airplane was a little smaller than a flight from Thailand to Helsinki.

Wish that everyone would board the back of the plane first. Also let kids on first. The gate wasn’t open at arrival and we waited 45 minutes to takeoff. They made up for time in the air.

This was an absolutely exceptional flight. The flight attendants were extremely attentive and very friendly. They seemed to go out of their way to make us comfortable and to make sure that we had everything we needed., We were in business and were very happy with the size and the details for our pods. We would definitely recommend Finnair and will definitely be flying with them again.

We had an excellent trip with Finnair. This was our first time and we’re very pleased. The only issue was with the boarding - it was a little bit confusing and needs a little bit of streamlining.

Crew very lovely. Arrived an hour late due to bad weather. We were given new tickets to an other flight but it could have been organised better, so we did not have to run through the whole airport to.

Flight delayed over an hour. They said they would hold our connection but then did not.

Major problems checking in at Alaska counter. They could not find our booking code because it came from Finnair.

Do not use KAYAK or Finair for future travel. Unless you purchase the tickets directly from the airline, you were going to have a difficult time checking in. Kayak canceled my flights twice and ended up causing great difficulty in me getting back from Europe because they double sold my tickets between American Airlines and Finair. The event caused significant delays and led to me having to rebook my flights.

The staff were all particularly great. The plane was clean and fresh. The bassinet worked great. It was all very nice.

I bought business class tickets but the seats are exactly like economy with no comfort seats nor an empty seat next to me provided. Very poor, low quality airline.

The food was great and the service and attitude was amazing!!

It was a great experience. The only thing I would have changed was that the bathrooms were never cleaned and they got very dirty.

Old airplanes small seats expensive tickets, not as expected overall and not comfortable according to the price

It was an OK flight with below mediocre service by their flight attendants

My experience was good overall, the quality of the food really decreased! There used to be a choice between meat and fish now it’s between chicken and pasta! In the choices of entertainment meditation has been added which is very good. Soft chair workout to improve blood circulation and avoid phlebitis should be added.

The only reason the overall rating wasn't "excellent" was due to problems in claiming luggage. The bags are delivered to the main area (Cinta 35) for domestic passengers, but to a DIFFERENT ROOM for international arrivees. After waiting 30 minutes, someone (who didn't appear to be from Air France or the airport) told us to go to another area. There we found our bags, which appeared to have been awaiting us for a while. We had to go through a bag check before leaving the airport. If we had been alerted to this possibility, or better yet, been to go directly to Cinta 34, we could have eliminated quite a bit of waiting.

Much better than the major US Carriers especially in Biz Class.

I wish that the meal included a vegetable or even a salad instead of couscous! Why serve chicken with rice AND couscous? Service was good overall though a bit lacking in friendliness. Usually on air france I've been offered a glass of champagne before dinner, wine with dinner, and a digestif after dinner. We were only offered wine this time!

It was not Air France but Air Europa. But confusion over our checked luggage. Whether it was checked all the way to Tenerife or not. It was not. Had to line up again in Departures. At least our Sky Priority was honoured. Flight was fine.

I was very excited when we were to arrive 19 mins early . However that did not last long since there was no available gate and sat there waiting almost a hour.

Outgoing flight was cancelled due to labor issue but the airline found be another flight just a few hours later than the initial one.

I found check in difficult because I could only pull up one passenger. I got help.

Terrible. I had to delay my return a week due to the strike. I will never fly Air Canada again. I support the workers, the company is terrible.

CANCELED LESS THE. 24 HOUR BEFORE WITH NO FOOD AND NO PLACE TO STAY

Very bad, flight was cancelled due to strike and staff was unable to rebook us

The flight was cancelled, which led me to cancel my entire trip

Air Canada is my new fave airline..I plan to use when I can. No complaints at all just rave compliments for the staff and airline.

Strike pissed me n stranded in middle of no where

No paper towels in bathroom. Aisle seat difficult to get out of Other than those, excellent service

The crew was very nice. The equipment on the 747 felt old.

As expected. Would have appreciated a 3-day headsup reminder as a reassurance that all is well.

Poor food on flight between Toronto and Stockholm Airport Toronto too crowded

The plane was late (as was my flight out from Birmingham the day before)

Business Class Configuration was excellent- private and comfortable. Crew and service were excellent. I really appreciate Air Canada cabin pressurization equal to an altitude of 8,000ft. Upon landing, I felt more alert and refreshed than typical for international flights

Hard to use tables and TV screens interfere with the enjoyment of flight experience. Other than that it was a smooth and comfortable ride and we were well taken care of.

Excellent flight overall. Lufthansa Business service was excellent with great cabin crew and very good food and wines. The seat comfort was excellent. Only a slight reduction in score due to the 747-400 being a relatively loud aircraft these days.

The flight was delayed by an hour. Made the connection uncomfortably tight.

When we went to the lounge they told us to go into the main lounge and not the full business class section, later they told me that Lufthansa wont pay the full fee to alloq the business class passengers entry to the nicer sectikn where all the other airlines nusiness class passengers go into. Very poor arrangement.

Not what I expected for the last leg of a $5100 business class experience. Boarding was a nightmare. The flight was delayed and I had to keep checking my email to ensure I was at the right gate since the airline or the terminal had no clue until 15 mins prior to boarding. Food was gross, limited drink options.

We had a pretty good experience. Enjoyed both the flights. Crew was very good and helpful.

The flight was very delayed in taking off - which was out of control of the crew, but then the pilot worked hard so we only arrived about 30 minutes late. Everyone was very friendly and accommodating!

They issued seat assignments and sat my 2 year-old in the row behind me, separate from me and my daughter. Communication/ customer service was terrible. They told me to change it in London, then in London, they told me to talk to the cabin crew, then a supervisor came and stuck us in the back of the plane when we were supposed to be in row 25. Overall, they need to really work on their customer service. Additionally the food was terrible and they ran out of meals and didn’t have any kid options. To top it off there was no in-flight entertainment for the first hour of the trip.

We missed the connection because we had to wait for a shuttle from the plane to the Terminal. Also, we needed assistance and none was available.

When we arrived at the airport - 1st step - printing out your boarding pass - no issue. Not long lines as these machines. 2nd step - processing your bag drop off. There was only one associate there to help 10 kiosks. We had a family in front of us for 20 minutes trying to work on the machine and figure out every step for 4 pieces of luggage. My husband alerted the associate who was able to assist the family. Highly suggest that there are more associates to assist in this process. Besides this issue, security check went very quickly. Our flight was direct to Philadelphia. We had to carry our bags down two flights of steps, then out to the tarmac to a bus, then carry our bags up two flights of stairs to the plane. No one on the flight was expecting that long trek. I could see some people were struggling a bit. All in all - great flight crew, plane was clean and food was great!

The space is tight. Either you sit straight up the whole time, but the minute you relax, your knees hit the back of the seat in front of you. My seat would not recline so I was quite uncomfortable. Didn’t use my tray table bc it was stained and sticky and nasty. I was also seating in one of the last rows and one crew member and people going to the bathroom kept hitting my elbow resting on the armrest.

Flight was delayed for 2h. Announcements were poor and I was given 1 biscuit and a bottle of water as consolation. Not happy.

There were no gluten-free vegan options available, so food was very limited on this flight, and some of the crew weren’t especially helpful about it. To make matters worse, a passenger was sick on board, and although the area was cleaned, the smell lingered for the rest of the journey. On top of that, we ended up circling for an extra hour, which only made the unpleasant situation drag on even longer.

The crew’s professionalism was top notch and the food and drinks available were excellent. I only ask that we get the refurbished 777’s on the London to Bermuda route that I had for the London to Singapore leg. The updated infotainment system is much better than the older version

I checked in to bags, one arrived one was delayed. I did not receive the bag for 4 days - arrived on Tuesday, received bag on Saturday!

Everything you need to know for your flight from Heathrow to Montreal

Information on your arrival and departure airports

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