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Find Cheap Flights from London Heathrow to New York (LHR - NYC)

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London Heathrow to New York flight information

Avg. flight duration 7h 33m
Flights arrive in New York
Flights depart from London Heathrow
Flight price £242
Distance 3,446 miles
Airlines Air Canada, SWISS, United, British Airways, Austrian Airlines, Finnair, Lufthansa, Brussels Airlines

Good to know

Low season:
January
Best time to beat the crowds
4%
expected price decrease
High season:
July
Most popular time to fly
18%
expected price increase
Average price:
£323
(avg. price over the last 2 weeks)
Good deal:
£293
or less (return)

When to Book Flights from London Heathrow to New York

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for finding a cheap flight

Looking for a cheap flight? 25% of our users found flights on this route for £293 or less.
The cheapest flight from London Heathrow to New York was found, on average, 90 days before departure.
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly is January.
Morning departure is around 31% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking London Heathrow to New York Flights

How long does a flight from London Heathrow to New York take?
An average non-stop flight takes 8h 00m, covering a distance of 3446 miles.
How many flights are there between London Heathrow and New York?
There are 1,327 (non-stop) flights between London Heathrow and New York per week, averaging 190 per day.
Which airlines provide the cheapest flights from London Heathrow to New York?
In the past 3 days, the cheapest return tickets were found on Air Canada (£242), SWISS (£246) and United (£246).
Which airlines fly most frequently between London Heathrow and New York?
British Airways (27 times daily), Finnair (26 times daily), American Airlines (21 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from London Heathrow to New York?
For London Heathrow to New York, Sunday is the cheapest day to fly on average and Saturday is the most expensive. Flying from New York back to London Heathrow, the best deals are generally found on Wednesday, with Sunday being the most expensive.

Book cheap flights from London Heathrow to New York (return)

Airports
Origin
London
£242
only
£242
Destination
New York
£268
only
£268
£257
only
£257
Newark
£242
only
£242
Sun, 7 Oct
LHR
London Heathrow
EWR
Newark
28h 29m
Mon, 5 Nov
EWR
Newark
LHR
London Heathrow
7h 10m
£242
Trip: 30 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 22,829 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YUL
LAS
OK 4.0

Exit seating with more leg room.

No power plugs in a 4h+ flight is not acceptable. That should be standard for every passengers. Unclean seats. General abrasiveness from some of the staff.

YUL
ORD
Good 6.8

Connections to US destinations now require your checked in baggage to be processed before you can proceed to your connecting flights. The real problem is that this is no sign or communications describing this. Everyone is simply stopped in the corridor and told that they cannot proceed farther until their name comes up green on a monitor. Unfortunately the monitor switches displays so frequently that it is almost impossible to read. In addition to that it seems names do not always appear on the monitor unless you get your boarding pass scanned a the desk (this is not communicated to you unless you ask why your name is not on the monitor at all). People late for connecting flights (because of inbound flight delays) are required to wait without explanation sometimes needlessly if they don't have a checked bag. A nightmare if you're trying to make your connection. In addition once you've cleared that hurdle you need to go through security again (something we were unprepared for since we were already in the secure area. You then proceed to customs and then your connecting flight (if you haven't already missed it by then). Allow lots of time to get to your connecting flight, and ask to get you boarding pass scanned at that mysterious "checked bag" stop in the corridor.

MSP
YYZ
Mediocre 3.0

Air Canada sucks. Not only did they delay our flight by 2.5 hours, it took them nearly an hour to get our baggage claim!

YHZ
YUL
Good 7.2

Entertainment system was good and seats were comfortable

Boarding was confusing because there were few or no announcements of which zone was boarding, and it wasn't clear exactly which desk to proceed to for boarding

YUL
LAX
Excellent 10.0

Everything was perfect on the flight. The service, the food and the crew.

Seats are a bit small. Not very comfortable and touch screen of entertainment system was slow.

Fri, 8 Feb
LHR
London Heathrow
EWR
Newark
16h 35m
Fri, 15 Feb
EWR
Newark
LHR
London Heathrow
26h 25m
£246
Trip: 8 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 6,893 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
TXL
Excellent 8.6

I flew to Berlin last minute for a 4 day business trip. Was asked to check my carry on and I haven't seen it since. Waited for over 2 hours in the baggage service line at the Berlin airport, filled out a form and haven't heard anything since.

VIE
ZRH
Excellent 8.0

The crew was great and the flight itself was fine

The checking in experience was chaotic. I was told I was on standby for my connecting flight to New York. The flight was delayed by almost an hour and a half.

ZRH
HAM
Excellent 9.6

The plane wasn't totally booked and very clean

JFK
GVA
Mediocre 2.0

Ricaro seats often broken and backs don’t stay in the upright position.

Food is terrible. The hot pocket meal served at the end of the westbound flight is even more than terrible. The (single) Oreo cookie served for dessert on the eastbound flight is rather disappointing and truely less than one would expect or hope for from a Swiss airline!

TXL
ZRH
Good 7.0

Staff

Delay

Fri, 8 Feb
LHR
London Heathrow
EWR
Newark
16h 35m
Fri, 15 Feb
EWR
Newark
LHR
London Heathrow
32h 00m
£246
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 109 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
LHR
EWR
OK 4.6

Staff were very helpful especially with delayed flights etc

Aircraft was very old, bad food, lack of entertainment, poor tv and hard to use, uncomfortable seats

LHR
EWR
Good 7.3

It was a United flight and the whole experience was. Positive

LHR
EWR
Good 7.3

Relatively comfortable seat, decent entertainment and nice crew.

50 minutes on the tarmac in Newark waiting for the gate.

LHR
EWR
Excellent 8.0

Flight attendants helpful, service timely

Food just okay, not awful.

LHR
EWR
Excellent 10.0

Flight attendants on this flight in particular Kristi and Leah.

Thu, 25 Oct
LHR
London Heathrow
JFK
New York John F Kennedy Intl
13h 00m
Thu, 15 Nov
JFK
New York John F Kennedy Intl
LHR
London Heathrow
7h 05m
£257
Trip: 22 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 27 Sep
LHR
London Heathrow
JFK
New York John F Kennedy Intl
12h 00m
Sun, 30 Sep
JFK
New York John F Kennedy Intl
LHR
London Heathrow
7h 10m
£258
Trip: 4 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 432 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
JFK
OK 5.6

the plane landed safely

a lot of confusion between in flight staff and ground staff as to where to go and what to do concerning transfers to ongoing flights, security, tight layover etc It was like it was everyones first day on the job.

LHR
JFK
Mediocre 2.0

Bumped from flight although booked months in advance. Completely screwed up connecting flight as a result. Polite but inflexible.

LHR
JFK
Good 6.6

Flight crew

Infant ticketing was royally messed up on the was out and back. Ticket booking over phone took two hours. Ticketing at seat took nearly 45 minutes. Absurd waste of time.

LHR
JFK
Good 6.6

Customer service was helpful as they could possibly be.. once you are able to contact them.

It was very difficult to contact customer service if the hours are not a time the office in NY, USA is open.

LHR
JFK
Excellent 9.6

Everyone on the team clearly showed up to work making every effort to do their best for the passengers. British Airways is serious about being a top choice Cartier, regardless of class of service and it shows in management, terminal care, operations and amenities and each aspect of the flight.

The food was the least positive aspect, but still much better than most. The pacing of beverage, snacks and meals was well coordinated.

Wed, 20 Feb
LHR
London Heathrow
EWR
Newark
23h 45m
Tue, 26 Feb
EWR
Newark
LHR
London Heathrow
10h 35m
£259
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 17 reviews
Overall
8.1
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.4
Food
7.5
LHR
VIE
OK 4.3

Seats more comfortable.

Flight left late. Unboarding took a long time. Didn't hold connecting flight, missed it. Now on 5 hr wait and may miss airport transit.

LHR
EWR
Excellent 10.0

I liked the service and the polite staff. Timelyness also we liked.I will use united again.

LHR
EWR
Excellent 8.3

Very friendly crew.

Dinner was quite good but the morning snack was of poor quality - out of season fruit, hard cold cheeses.

LHR
EWR
Excellent 10.0

The service on board was fantastic. The flight was very smooth.

LHR
EWR
Excellent 8.0

The flight was quick, food good, crew friendly. we landet earlier than expected.

This was an older plane and even I paid for economy plus, there was no outlet, no on ddemand movies and the seat was not as comfortable as in a newer plane. Very little space in the overhead departments, even for carry on luggage.

Sat, 6 Oct
LHR
London Heathrow
JFK
New York John F Kennedy Intl
8h 00m
Sat, 13 Oct
JFK
New York John F Kennedy Intl
LHR
London Heathrow
7h 05m
£267
Trip: 8 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 49 reviews
Overall
7.8
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
LHR
JFK
Mediocre 3.3

Whoever designed and built this airplane should literally be INDICTED - AND I AM NOT KIDDING! We were in disbelief the moment we boarded and saw the airplane. 10 people across jammed into the row??!! - and on an long international flight?? - are you kidding??!! Further, these were the SMALLEST seats I have EVER been forced to sit in. Neither I, or my friend came close to fitting. We literally had to alternate getting up and standing because we were literally overlapping each other when we sat! (His shoulder and arm were literally on top of me!!). It was so bad that when the stewardess came rolling down the aisle with her cart, I had to be aware and see her in advance so I could literally TURN MY BODY OVER TO THE LEFT HALF ON TOP OF THE PERSON SITTING NEXT TO ME SO SHE WOULDN'T TAKE OFF MY ARM AND SHOULDER. ULTIMATELY, SOMEONE, OR MORE THAN ONE PERSON, IS GOING TO GET SERIOUSLY HURT BY THIS RECKLESS, GREED-DRIVEN DESIGN!! The OVERT GREED by the airline (American) clearly reflected by this in trying to JAM as many human beings into a flight as possible like Sardines is DISGUSTING!!! You simply DO NOT TREAT HUMAN BEINGS THIS WAY!! It is also clear evidence that there needs to be tighter standards, regulations and penalties by the FAA and what is allowed by airlines. AND I AM SENDING A LETTER TO THE FAA!!!

LHR
JFK
Excellent 9.3

Very relaxing, enjoyable flight. Entertainment was great with many different options to choose from (music, tv, movie, games). The plane was not full and I had the entire row to myself, making the flight that much more comfortable. Awesome crew that was attentive and friendly. Probably one of the best flights I've ever been on. Thanks!

LHR
JFK
Excellent 10.0

Polite and helpful crew and great entertainment systems.

LHR
JFK
Excellent 8.0

Traveled BA and it was lovely, as usual.

The flight staff on this particular BA flight was not as accommodating and friendly as I am so accustomed to on BA. Perhaps the flight attendant in charge of our seats was having a bad day. Also, the food on our BA flights to and from NYC was not up to scratch and rather bland and ordinary, compared to their usual. that was a huge disappointment.

LHR
JFK
Excellent 10.0

Everything

Tue, 9 Oct
LHR
London Heathrow
LGA
New York LaGuardia
24h 54m
Tue, 23 Oct
LGA
New York LaGuardia
LHR
London Heathrow
14h 35m
£268
Trip: 15 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 22,381 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
MUC
JFK
Good 7.0

Lufthansa is always high quality

I dislike how one must stow the entertainment system so early before landing

BUD
FRA
Excellent 10.0

Requested assistance in Budapest for my 84 yr old mother that walks with a cane for the Frankfurt airport and Baltimore. No one showed up. Lots of walking at Frankfurt and having to board out on runway up all the steps was not easy.

CDG
FRA
Excellent 10.0

on time no hassle

nothing in particular

FRA
ATL
Excellent 9.6

The food selection and quantity were wonderful! The crew and movie selection were great!

My seat storage pocket was broken and I was unable to store items in it.

BOS
FRA
Good 7.3

The flight was nice and the people were friendly and good

My stroller’s leg got broken and I did report

Sun, 2 Dec
LHR
London Heathrow
EWR
Newark
10h 35m
Wed, 5 Dec
EWR
Newark
LHR
London Heathrow
7h 10m
£268
Trip: 4 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,794 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
RAK
BRU
Mediocre 2.6

Delay, nothing to eat, poor service !

BJL
BRU
Excellent 10.0

Great wheel chair service

Polite customer service agent

BRU
IAD
OK 4.6

The flight attendant was very quick to meet any needs big or small.

Still extremely unhappy about my broken item.

YYZ
BRU
Excellent 8.0

Good and nice Food, crew helps , comfort seat and Entertainment clean and new screens .

BRU
JFK
Mediocre 3.6

The on board staff was very nice. That's pretty much the only thing that I liked.

Just about everything. Not only were both flights delayed, one without notice, both the check-in and boarding processes were obscenely long with no obvious reason. On board, the staff was very pleasant but took almost 20 minutes to respond to a page and I only paged them one time. The screens for entertainment had a lot of trouble reading touch for both my seatmate and I and the selections were very limited. My seat did not recline which made for a very uncomfortable flight as I had hoped to be able to sleep. They lost one of my bags and somehow still have not found it more than 36 hours later.

Fri, 2 Nov
LHR
London Heathrow
EWR
Newark
23h 39m
Sun, 11 Nov
EWR
Newark
LHR
London Heathrow
7h 10m
£246
Trip: 10 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 22,829 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YVR
LAX
OK 5.0

I find Air Canada is often delayed and this flight was no exception. We took off two hours later than our scheduled departure.

Delayed by two hours.

YHZ
YUL
Good 7.2

Entertainment system was good and seats were comfortable

Boarding was confusing because there were few or no announcements of which zone was boarding, and it wasn't clear exactly which desk to proceed to for boarding

YYZ
SFO
Excellent 10.0

Easy online check in and was able to pay for baggage at the same time. Staff friendly and helpful. Comfortable flight and decent food. A little late taking off but we still arrived at our destination on time.

YYZ
YVR
Excellent 8.6

Liked legroom in the emergency row and the quality of the new entertainment system.

YVR
YYZ
Good 6.3

Crew was fine.

Seats are so narrow you have to huddle to one side to avoid physical contact with large passengers seated next to you.

Thu, 7 Feb
LHR
London Heathrow
EWR
Newark
11h 40m
Sun, 10 Feb
EWR
Newark
LHR
London Heathrow
31h 30m
£247
Trip: 4 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 109 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
LHR
EWR
OK 4.6

Staff were very helpful especially with delayed flights etc

Aircraft was very old, bad food, lack of entertainment, poor tv and hard to use, uncomfortable seats

LHR
EWR
Mediocre 2.0

Seat kicked throughout the flight from behind, screaming child in my ear on the side, constantly declining and inclining chair in front. Melted ice cream and butter. Butter poured onto my lap on opening! Audio didn't work on films. Couldn't store my bag anywhere near my seat Utterly dreadful

LHR
EWR
Excellent 10.0

all smooth

LHR
EWR
Excellent 9.3

Great crew, polaris lay-flat seats are amazing (so nice to not be sitting 'next to' anyone if you have a window seat). Flight got in earlier than expected.

Wish they didn't have the double-pronged headphone jacks so you could plug in your own headphones, or at least provide a little adapter.

LHR
EWR
Excellent 10.0

Flight attendants on this flight in particular Kristi and Leah.

Thu, 22 Nov
LHR
London Heathrow
JFK
New York John F Kennedy Intl
12h 00m
Mon, 26 Nov
JFK
New York John F Kennedy Intl
LHR
London Heathrow
7h 00m
£258
Trip: 5 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 432 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
JFK
Mediocre 2.0

Bumped from flight although booked months in advance. Completely screwed up connecting flight as a result. Polite but inflexible.

LHR
JFK
Good 6.0

Direct flight and excellent service from attendants

Seat selection was changed to middle seats without prior notice and the seats are so close together , when the women in front reclined her seat the dinner tray did not fit. An attendant eventually asked her to put her seat upright. Once dinner was over, back to a recline position, far too closer to the seat behind.

LHR
JFK
Excellent 9.6

Everyone on the team clearly showed up to work making every effort to do their best for the passengers. British Airways is serious about being a top choice Cartier, regardless of class of service and it shows in management, terminal care, operations and amenities and each aspect of the flight.

The food was the least positive aspect, but still much better than most. The pacing of beverage, snacks and meals was well coordinated.

LHR
JFK
Good 6.3

Food was great, staff was so sweet and patient

Never on time, always late, always either missing my connections or running throug the airport

LHR
JFK
Excellent 9.3

This was such a pleasant experience at a time when “pleasant” is not the common adjective. The plane was clean and comfortable. There were lots of excellent movies. The vegetarian meal was actually lovely. I know; who ever says that?

The snack was an odd assortment of mushy vegetables in an approximation of a Greek salad. Not good.

Sat, 17 Nov
LHR
London Heathrow
JFK
New York John F Kennedy Intl
8h 05m
Fri, 23 Nov
JFK
New York John F Kennedy Intl
LHR
London Heathrow
6h 45m
£268
Trip: 7 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 49 reviews
Overall
7.8
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
LHR
JFK
OK 5.3

Friendly crew

Miserable, ancient entertainment system that had to be restarted 3 times

LHR
JFK
Excellent 9.0

I booked this through Finnair and it was a British Airways code share .I was unable to get the record locator for BA and could not check in prior to getting to the airport .

LHR
JFK
Good 7.6

Everything good except getting bag after flight.

Took over an hour at baggage claim.

LHR
JFK
Excellent 10.0

Service was very good

LHR
JFK
Excellent 10.0

Everything

Sun, 30 Sep
LHR
London Heathrow
EWR
Newark
28h 29m
Fri, 5 Oct
EWR
Newark
LHR
London Heathrow
7h 20m
£247
Trip: 6 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 22,829 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
MSP
YYZ
Mediocre 3.0

Air Canada sucks. Not only did they delay our flight by 2.5 hours, it took them nearly an hour to get our baggage claim!

YVR
LAX
OK 5.0

I find Air Canada is often delayed and this flight was no exception. We took off two hours later than our scheduled departure.

Delayed by two hours.

YYC
YYZ
Excellent 10.0

The stewardess was top-notch, professional and friendly

YUL
LAX
Excellent 10.0

Everything was perfect on the flight. The service, the food and the crew.

Seats are a bit small. Not very comfortable and touch screen of entertainment system was slow.

YYZ
SFO
Excellent 10.0

Easy online check in and was able to pay for baggage at the same time. Staff friendly and helpful. Comfortable flight and decent food. A little late taking off but we still arrived at our destination on time.

Fri, 8 Feb
LHR
London Heathrow
EWR
Newark
16h 35m
Mon, 11 Feb
EWR
Newark
LHR
London Heathrow
31h 30m
£247
Trip: 4 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 109 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
LHR
EWR
OK 4.6

Staff were very helpful especially with delayed flights etc

Aircraft was very old, bad food, lack of entertainment, poor tv and hard to use, uncomfortable seats

LHR
EWR
Excellent 10.0

all smooth

LHR
EWR
Excellent 9.3

Great crew, polaris lay-flat seats are amazing (so nice to not be sitting 'next to' anyone if you have a window seat). Flight got in earlier than expected.

Wish they didn't have the double-pronged headphone jacks so you could plug in your own headphones, or at least provide a little adapter.

LHR
EWR
Excellent 10.0

All the staff (both at the terminal and on the flight) were all extremely friendly and helpful and very efficient.

LHR
EWR
Mediocre 3.0

This flight was terrible - the plane was absolutely ancient and felt so dirty, completely unfomfortable and lacking any modern amenities, and was so freezing cold that crew had to find us extra comforters to warm us. Food beyond bad. United is usually much better than this.

Thu, 13 Sep
LHR
London Heathrow
EWR
Newark
8h 00m
Mon, 17 Sep
EWR
Newark
LHR
London Heathrow
7h 20m
£276
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 17 reviews
Overall
8.1
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.4
Food
7.5
LHR
EWR
Excellent 10.0

I liked the service and the polite staff. Timelyness also we liked.I will use united again.

LHR
EWR
Excellent 10.0

The service on board was fantastic. The flight was very smooth.

LHR
EWR
OK 4.6

The crew were nice.

Food & extremely old plane with no electrical outlets no Wi-Fi and the entertainment system was rubbish . The food was terrible. One passenger mentioned that the bathroom was in terrible shape. I actually tidied up the bathroom before I left cause my bathroom was also in terrible shape or getting there. This plane needs to be retired it is so old! United Airlines should be embarrassed! I can't believe this plane is still in circulation at least the inside of it! How about updating it to modern times?

VIE
LAX
Excellent 10.0

I never try Austrian airlines because this trip was my first trip with them and I'll say that it's one of the best trips I ever had the airport at Vienna it's very small and easy to go anywhere you want and it's super clean and the stuff at the airport are very helpful and they all speak English and I was able to get a hotel room with walking destination from the airport and it was a very good experience overall I'll definitely recommend to anyone and I'll definitely keep them on my top list

LHR
EWR
Excellent 8.4

Everything was fine — but every bit of this flight was managed by United — the aircraft, the crew, the check-in desk — never encountered anything related to Austrian Air the whole time.

Fri, 18 Jan
LHR
London Heathrow
JFK
New York John F Kennedy Intl
12h 00m
Fri, 25 Jan
JFK
New York John F Kennedy Intl
LHR
London Heathrow
17h 00m
£283
Trip: 8 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 6,893 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
IAD
ZRH
Excellent 9.6

787 is an excellent plane and I could sleep a little

I was boarding at gate C4. Doesn't anyone get it ! Using the word "bomb" in airports is a big no-no however C4 is OK? Even a little old lady knows what C4 stands for.

SFO
ZRH
Good 7.6

The seats would recline too far so that people behind would get their range of motion uncomfortably limited.

TXL
ZRH
OK 4.4

Hard working on board crew

check in procedure in Berlin: That airport is different. You drive right to the gate from which you board the plane. I showed up early and was told that I had to take by suitcase to another location if I wanted to check in 3 hours early. After lugging the suitcase a quarter of a mile, I was told that they don't do that and I had to return to the designated gate at the appropriate time.

JFK
GVA
Mediocre 2.0

Ricaro seats often broken and backs don’t stay in the upright position.

Food is terrible. The hot pocket meal served at the end of the westbound flight is even more than terrible. The (single) Oreo cookie served for dessert on the eastbound flight is rather disappointing and truely less than one would expect or hope for from a Swiss airline!

TXL
ZRH
Good 7.0

Staff

Delay

Fri, 7 Dec
LHR
London Heathrow
JFK
New York John F Kennedy Intl
12h 15m
Tue, 11 Dec
JFK
New York John F Kennedy Intl
LHR
London Heathrow
6h 55m
£258
Trip: 5 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 432 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
JFK
Excellent 9.3

This was such a pleasant experience at a time when “pleasant” is not the common adjective. The plane was clean and comfortable. There were lots of excellent movies. The vegetarian meal was actually lovely. I know; who ever says that?

The snack was an odd assortment of mushy vegetables in an approximation of a Greek salad. Not good.

LHR
JFK
Good 7.3

Check in was slow. There was a long line, only 3 counters were open and then one person behind one counter chose to chit chat with a co-workerwho stopped by for about 10 minutes unmindful of the people lined up and waiting to check in.

LHR
JFK
Mediocre 3.6

Crew polite and accommodating. Food OK

Flight delayed 2 hours on tarmac. Reason unclear. Seats uncomfortable and shabby. Entertainment system down for large part of trip. Window shade difficult to open. Plane needs upgrade.

LHR
JFK
Good 6.3

Food was great, staff was so sweet and patient

Never on time, always late, always either missing my connections or running throug the airport

LHR
JFK
Excellent 10.0

I like everything.

Sat, 24 Nov
LHR
London Heathrow
JFK
New York John F Kennedy Intl
11h 30m
Sat, 1 Dec
JFK
New York John F Kennedy Intl
LHR
London Heathrow
11h 45m
£287
Trip: 8 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,794 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
YYZ
BRU
Excellent 8.0

Good and nice Food, crew helps , comfort seat and Entertainment clean and new screens .

MAN
BRU
OK 4.6

Pleasant staff. Comfortable plane. Second leg from Brussels to Frankfurt was great.

Check in at Manchester was a joke. No signage for Brussels Airlines to start with and no one to help. Long queue, over 1½ hours to drop a bag after checking in on line. Every other airline was way faster. Thankfully, security was relatively quick.

BRU
VIE
Poor 0.0

I was not aware of the requirements of the Schengen Agreement and my passport was expiring in a couple of months. I was not able to get on this flight even though my final destination did not have the passport restrictions of the Schengen Agreement. When I booked the flight, I was not made aware of these requirements before my flight.

VCE
BRU
Excellent 9.3

Everything worked out great. Shout out to the Washington Dulles airport for the quickest custom check of my life!

Once in Houston took 30minutes to the luggage to be delivered

BUD
BRU
Good 6.0

We were delayed boarding slightly, delayed sat on a steaming gate shuttle then sat on the tarmac for a couple of hours while storms passed. But the crew gave regular updates, provided food and water, allowed us to walk about. It was as plesent as such a situation could be.

Sun, 16 Sep
LHR
London Heathrow
EWR
Newark
8h 00m
Wed, 19 Sep
EWR
Newark
LHR
London Heathrow
7h 10m
£289
Trip: 4 days
Overall 5.7 OK
Based on 5 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
FRA
KRK
Good 7.3

The crew was really nice

The flight was delayed, there was no TV or any other entertainment

LHR
EWR
Mediocre 3.6

The flight attendants were good - they run a tight ship, both from a safety perspective and looking out for the passengers. That said, they should have allowed me to move to any open seat, except first class, to accommodate any passenger with broken equipment at the seat they selected.

This old plane had broken seats with broken entertainment equipment. After changing seats twice, my ultimate seat still had a loud buzz in the sound system. The flight attendants should be allowed to seat an inconvenienced passenger in any open seat in the event of broken equipment. Space in the seats was ridiculously tight for a 7 hr international flight.

BUD
FRA
Excellent 10.0

Requested assistance in Budapest for my 84 yr old mother that walks with a cane for the Frankfurt airport and Baltimore. No one showed up. Lots of walking at Frankfurt and having to board out on runway up all the steps was not easy.

ORD
FRA
Excellent 10.0

The willingness of crew to accommodate passengers, comfortable seats very little of turbulance

Everything was OK

FRA
VIE
Good 6.6

Two flights same food... Too bad

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