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Find Cheap Flights from London Heathrow to New York (LHR - NYC)

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Good to know

Low season:
January
Best time to beat the crowds
6%
expected price decrease
High season:
July
Most popular time to fly
16%
expected price increase
Average price:
£1303
(avg. price over the last 72 hours)
Good deal:
£489
or less return trip within
6 months
of travel is a good deal

When to Book Flights from London Heathrow to New York

Average price per month
Evolution of prices over the 90 days prior to departure date
-1 day
-2 days

Top tips for Finding a Cheap Flight

The cheapest flight from London Heathrow to New York was found, on average, 71 days before departure.
Book at least 3 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly is January.
On average*, there is no price difference when choosing to fly in the morning or the evening on this flight route.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking London Heathrow to New York Flights

How long does a flight from London Heathrow to New York take?
An average non-stop flight takes 7h 30m hours, covering a distance of 3446 miles.
How many flights are there between London Heathrow and New York?
There are 1,563 (non-stop) flights between London Heathrow and New York per week, averaging 224 per day.
Which airlines provide the cheapest flights from London Heathrow to New York?
In the past 3 days, the cheapest return tickets were found on Air Canada (£326), Air France (£336) and KLM (£340).
Do I need a passport to fly between London Heathrow and New York?
Yes.
Which airlines fly most frequently between London Heathrow and New York?
Finnair (26 times daily), British Airways (25 times daily), American Airlines (20 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from London Heathrow to New York?
For London Heathrow to New York, Wednesday is the cheapest day to fly on average and Friday is the most expensive. Flying from New York back to London Heathrow, the best deals are generally found on Thursday, with Sunday being the most expensive.

Book cheap flights from London Heathrow to New York (return)

Airports
Origin
London
£326
only
£326
Destination
New York
£326
only
£326
£336
only
£336
Newark
£342
only
£342
Wed, 10 Jan
LHR
LGA
21h 45m
Tue, 16 Jan
LGA
LHR
10h 45m
£326
Trip: 7 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 18059 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
SEA
YYZ
Poor 2.0

None

Better luggage Service

YYZ
STL
OK 6.0

Flight crew was vey nice and flight was on time.

NRT
YYC
Excellent 9.3

The whole experience from boarding to landing was great. Zone 2 boarding is one of the first called and the premium economy section has larger seats that recline more and don't affect the person behind as much. Food was decent and serve on a ceramic plate with real silver wear. On demand entertainment was adequate with a number of recent titles and even audiobook options.

The section was set up in a 2-3-2 seat configuration and I booked the middle 3, but were given 2 in the middle and one one the left aisle. One of the middle seats was left open for the pilot to come back and watch movies during the flight. When I asked the attendant if we could swap the left aisle with the "pilot's" the attendant made it seem like it was a bigger deal but eventually asked the pilot who said he didn't mind. After all, it was just changing one empty seat to the other side of the aisle.

DUB
YYZ
Good 6.3

The flight crew, the price and the bags arrived.

While the flight crew was great, the rest of the employees on the Toronto side were awful. Our plane was delayed from Dublin so most of the plane missed their connecting flight. Once off the plane they only had 2 people working rebooking and 2 working bag issues even though there was plenty employees around. After an incredibly long line, the gate agent was very rude. He barely acknowledged me, wouldn't look at me and just shoved my new ticket at me and said next. I tried to talk to another while waiting an extra 4hrs for my next flight and all she did was shove a business card with numbers and said if I had a problem to call one of those numbers and then rolled her eyes and started talking to her friends again. I saw another couple from my flight being passed around and getting rude treatment as well. Another I talked to said they will never fly Air Canada again. I know it wasn't their fault our flight was late but a little compassion and good customer service goes a long way. I had to spend $15 on dinner that I wouldn't if I had made my flight but they gave another couple from my flight $10 vouchers for food. So inconsistent! I also paid $100 extra on my ticket to sit closer to the front of the plane since I knew I had a short layover (which didn't make a difference) but they just gave the same seat to the girl next to me for the same reason. When I asked for a refund on the seat cost they just blew me off. To sum it up, the flight crew was great and very friendly but all the ground employees were awful and really need to improve on their customer service skills.

YUL
LGA
OK 6.0

Comfortable econom.

Too many announcements

Thu, 18 Jan
LHR
JFK
11h 10m
Tue, 23 Jan
JFK
LHR
10h 20m
£336
Trip: 6 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 3 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
OPO
CDG
Mediocre 3.0

The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination.

CDG
IAD
OK 5.0

All crew I interacted with was great, friendly, and helpful.

Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good. I did not find the seats comfortable.

YUL
CDG
Mediocre 3.3

That it was a night flight

No airconditioning, no food choice, no space.

LIS
CDG
Excellent 10.0

Being able to have my meal at the airport before my flight so that I could sleep in comfort.

JFK
CDG
Mediocre 4.0

Crew and boarding, not much else to talk about. Late for take off, but made it on time

Late leaving and arriving.

Thu, 8 Feb
LHR
JFK
10h 25m
Thu, 15 Feb
JFK
LHR
10h 13m
£340
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1168 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
MAN
AMS
Good 6.5

Crew service

Flight delayed.

GLA
AMS
Good 7.3

Free wee cake.

Nothing in particular.

LAX
AMS
Good 6.6

Price

Klm flight has very congested seating Getting information about eticket was pain

EDI
AMS
Excellent 8.8

The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character.

It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish.

LBA
AMS
Excellent 10.0

Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end.

Nothing to improve

Fri, 23 Feb
LHR
EWR
7h 30m
Fri, 2 Mar
EWR
LHR
5h 50m
£346
Trip: 8 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 56 reviews
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.8
Food
6.5
LHR
EWR
Excellent 10.0

food

no navigation service, no good hindi movies

LHR
EWR
Excellent 10.0

Everything!!! Food, entertainment, services comfortable seat

LHR
EWR
Excellent 9.0

Free booze !!!

Not much entertainment

LHR
EWR
Excellent 9.3

no "pre-boarding" fees no "more leg room" fees no 'overhead baggage" fees passengers are served 2 meals on trans Atlantic flights , unlike Norwegian or WOW

couldn't recline my chair as it was broken

LHR
EWR
Poor 2.0

Poor handling nowheelchairfor disabled person ask the to walk

Mon, 8 Jan
LHR
EWR
8h 05m
Mon, 15 Jan
EWR
LHR
6h 45m
£348
Trip: 8 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 5 reviews
Overall
7.8
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
LHR
EWR
Poor 2.0

Staff as always is polite

The man sitting next to me required two seats. The arm rested had to be lifted to my seat to accommodate him. I complained but the flight was full and my seat could not be changed. I was told that British Air policy was not to require extraordinary over weight people to buy two seats. No, instead the person next to that overweight person has to suffer. A very stupid and unfair policy. As a result I will never book Finnair or British Air again if I can avoid it.

HEL
ORD
Excellent 8.3

It was interesting that the flight from Helsinki to Chicago served a Indian style dinner comprising of lentils, rice and chickpeas. I liked that too, though I prefer the meditarranean fare. My kids liked the macaroni and meat dinner. The plane was clean and comfortable

The flight attendants could have been a bit more cordial and smiling. The dessert was only a choclate. Would have liked something better. Entertainment needed more variety. Boarding was a bit of a mess as they did not let families board first and were not very accomodative of families with small children, though I had a 9 year old, but there was a family with two very small children and they were not very helpful to them.

HEL
NRT
OK 5.6

The food was not good although plentiful The seats were not made for a long-haul flight We received no overnight bag (eye masks, ear plugs, toothbrush, etc.)

LHR
HEL
Mediocre 3.6

We were kept informed about the delay

Has to wait 14 hours in Helsinki for a 25 minute connecting flight

HEL
SVO
Mediocre 4.0

They can't even tell me where the bag is supposed to be.

Wed, 8 Nov
LHR
JFK
10h 50m
Sun, 12 Nov
JFK
LHR
10h 30m
£349
Trip: 5 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5433 reviews
Overall
7.6
Boarding
7.3
Comfort
7.4
Crew
8.2
Entertainment
7.7
Food
6.3
OSL
KEF
Good 6.3

The entertainment and ability to charge your phone was awesome. The flight attendants were professional. The flight was on time to Oslo and from also, as well as to and from Reykjavik from Kennedy and Boston.

There was no one at a desk to welcome you. No boarding children or the back rows of the plane first. I almost missed my flight to Boston from Reykjavik because the gate was actually an unmarked door with a flight of stairs. I have never been on any airline with such an inferior boarding experience. Just swipe your boarding pass and wait with the other miserable looking passengers. No nice facilities to sit either. Many people just on the floor.

GLA
KEF
Good 7.6

Boarding was very fluid. Flight attendants were professional.

Seats were a little hard on my back.

BRU
KEF
OK 4.6

Good price and short layover. The plane was clean and comfortable.

The boarding process in Reykjavik was chaotic. Food and entertainment available for PURCHASE.

LHR
KEF
Excellent 9.3

Icelandair is friendly, helpful and comfortable. The TVs are great. The only thing that would make it perfect are more reasonably priced food choices.

MSP
KEF
Excellent 9.6

I usually dread flights over 2 hours in the US but with the added room of the seats with Icelandair, a 5.5 hour flight was no problem and very comfortable.

There was no boarding announcement for the flight out of Reykjavik - people just started lining up and it was assumed everyone knew that is how it worked.

Mon, 15 Jan
LHR
EWR
8h 10m
Mon, 22 Jan
EWR
LHR
6h 55m
£356
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2349 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
7.8
Entertainment
7.1
Food
6.8
LAX
MAD
OK 5.6

The staff was OK for the most part. I liked the entertainment options and WIFI service was easily accessible.

The seating was pretty bad. My seat couldn't recline (was in the last row) and the passenger in front of me reclined all the way back even when instructed to not recline so far (in passing, by flight attendants). So I spent an 11+ hour flight as a fairly tall person, in an extremely uncomfortable seating arrangement. I also noted my space issue with said passenger at the beginning of the flight and he still progressively went further back. I would've appreciated if flight attendants were more diligent about ensuring passengers are comfortable for long flights. Food accommodations were ok but they go heavy on bread for whatever reason.

MAD
ORD
Excellent 9.6

Was surprised to be upgraded to business class, so it was effectively the most comfortable flight I've ever been on!

CTA
MAD
Good 6.5

Legroom and cabin crew

Very bad check-in, families have priority...also if they have 16 years old "kids". They couldn't print the boarding pass for the connecting flight, no water, no coffee, dirty plane, my baggage arrived destroyed (open in half), they promised to ship it the day after and it was a lie.

MAD
JFK
Excellent 10.0

Always great service on Iberia.

My only complaint, and it's frequently the case with Iberia, is that the cabin is always very cold. Thanks for the blankets, though!

MAD
ZAG
OK 4.6

On time

EVERYTHING was a charge Water wasn't even offered.

Wed, 31 Jan
LHR
EWR
8h 30m
Mon, 5 Feb
EWR
LHR
7h 05m
£358
Trip: 6 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 17 reviews
Overall
8.1
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.4
Food
7.5
LHR
EWR
Excellent 10.0

The service on board was fantastic. The flight was very smooth.

LHR
EWR
Good 8.0

Served a lot of food. Most personnel friendly and helpful. Enjoyed entertainment selections. Plus this flight was $300 cheaper than the others. Convenient times and choice of airports.

LHR
EWR
Mediocre 4.0

Reasonably on time. Food and service were passable.

Very old plane, the entertainment system was awful. Wifi did not work at all.

LHR
EWR
Excellent 8.4

Everything was fine — but every bit of this flight was managed by United — the aircraft, the crew, the check-in desk — never encountered anything related to Austrian Air the whole time.

LHR
EWR
Excellent 10.0

Everything

Nothing

Fri, 16 Feb
LHR
JFK
13h 40m
Tue, 20 Feb
JFK
LHR
13h 10m
£363
Trip: 5 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 11 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
ATL
CVG
Excellent 10.0

Great experiencing getting on and off the plane

Nothing

ATL
CAE
OK 4.3

The captain kept us very informed about what was going on

Only one engine was working

LHR
JFK
Good 6.6

Overall service, food, entertainment was good. This was a Virgin Atlantic flight to New york with a connecting flight to LA.

The time between the two connecting flights made it impossible to make the next flight. Between waiting for customs and my luggage by the time I made it to check my bag again it was time for the flight to leave. There just isn't enough time and it looked like everyone missed their connecting flights.

LHR
JFK
OK 4.6

I reserved and paid for Delta comfort and ended up flying AeroMexico and Virgin Atlantic who could care less so I didn't sit comfortably, no wifi and for Virgin Atlantic I had to pay extra to get more legroom! NOT a satisfying experience.

LHR
JFK
OK 6.0

Entertainment was working, watching movie when they said done didn't have do they were resetting system. They tried twice taking over an hour and it never came back on for anyone..... :(

Sun, 12 Nov
LHR
JFK
8h 05m
Mon, 20 Nov
JFK
LHR
6h 55m
£368
Trip: 9 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 254 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
JFK
Excellent 8.6

the crew was awesome!

the loading process was terrible, very crowded and slow

LHR
JFK
Good 8.0

meals

No internet

LHR
JFK
Mediocre 3.0

The crew was nice in the wake of being delayed for hours.

Check in took forever. I wasn't able to check in online and was told "this is the price you pay" when I received word that my wife and I wouldn't be sitting together. Then we went to board far later than we were supposed to. After boarding the plane we sat for easily a half hour not moving with no information. Then find out there is scheduled maintenance which would be another hour. AC was shut off and got hot. Started to deplane but we were in back and didn't make it because they reveresed their decision. Got back on and said we would be leaving shortly. In all we say on the plane over 3 hours prior to take off. Never flying with your company again. Easily the worst experience flying ever.

LHR
JFK
OK 6.0

flight attendants were pleasant

Fare didn't include one piece of luggage - which I thought it did. And I was in the back row. Not my favorite. Had I known that was the case- I could have flown a discount carrier for a cheaper fare.

LHR
JFK
OK 6.0

The space, blanket and the staff.

The entertainment was poor The TV stopped working and didn't work for the whole trip I was moved to another seat The refreshment could be more I don't enjoy pre poured 1/2 cup of juice and water.

Sat, 2 Dec
LHR
JFK
10h 35m
Wed, 6 Dec
JFK
LHR
9h 25m
£374
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 2 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.1
Food
6.9
DUB
JFK
Excellent 9.0

The staff was pleasant and welcoming. They directed us to the aisle for our seats. The staff at the airport were also very courteous and no question was too small to answer.

I didn't like the fact that the person sitting behind me kept using his knees to make my ride uncomfortable because I reclined my seat too much. Instead of talking, he was rude in action. The stewardess did tell him that I had a right to recline when he motioned to her. I think the seats shouldn't be allowed to recline so much even though it is more comfortable for a long ride. The screen is very close to one's face when the passenger in front reclines all the way. The airport didn't have any compatible charging ports for iphones from the USA. But the plane had them. That's good. It would be good if mobile check-in boarding passes were acceptable.

DUB
ORD
Good 6.6

Great flight crew. Decent leg room in coach. Plenty of good free food on this long international flight.

The flight departed over two hours late. There were no updates despite the promise of one at a specific time. Bad communication with passengers in gate area.

DUB
BOS
Good 7.0

Aer Lingus flight attendants as well as employees inside the terminals were wonderful. I sincerely feel they went above and beyond to make sure you were happy. Whatever they could control they did a good job.

Seats were extremely uncomfortable, felt like you were sitting on a piece of plywood. In addition they were very narrow and had little leg room.

LGW
DUB
Excellent 10.0

We waited about a half hour for the fuel crew to come and fill up the plane, but the staff and the captain were very nice and informed us of all updates and progress being made. I didn't even mind the extra wait! We still were able to make our next transfer and got to the airport in great time!

CDG
DUB
Excellent 9.2

Comfortable seats, skilled pilots and polite crew.

Our flight was delayed and therefore a late night became a very late night to get back home.

Sun, 17 Sep
LHR
JFK
7h 35m
Fri, 22 Sep
JFK
LHR
6h 55m
£374
Trip: 6 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 72 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
LHR
JFK
Good 7.6

Service, food, etched all fine

Fees to assign seats in advance are very high. Sat on the Tarmac a while before takeoff and after landing.

LHR
JFK
Good 7.3

Cold draft at all times.

LHR
JFK
Excellent 10.0

Staff was friendly and welcoming.

There was nothing not to like.

LHR
JFK
Good 7.0

Staff were friendly and flight was clean. Lots of movies to watch.

The seats gets smaller each year. For a seven hour flight, the seats are very uncomfortable, no space to move. The flight with the hand held remote control TV had poor visual quality. It was hard to watch movies with dark background.

LHR
JFK
Good 7.3

45 minute delay on runway after landing was very very frustrating.

Mon, 4 Dec
LHR
LGA
21h 45m
Mon, 11 Dec
LGA
LHR
17h 45m
£434
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 45926 reviews
Overall
7.2
Boarding
7.3
Comfort
6.9
Crew
7.7
Entertainment
6.4
Food
6.4
ORD
BHM
Good 7.3

Very quick flight from ORD to BHM involving hardly any bad weather which got me home early.

The online entertainment had poor connectivity and did not work, forcing me to take a nap to kill time.

DEN
IAD
Poor 2.0

Delayed flight due to "low air in tire" made me miss my connection to Iceland and ruined my very expensive vacation.

IAD
SYR
OK 5.6

Left ontime and arrived early.

Baggage came off belt wet and no onboard entertainment.

DEN
EWR
Excellent 10.0

I had a very nice flight from Denver to Newark today . Very nice and Thank you !

N/A

BOG
EWR
Excellent 10.0

Economy tickets were over sold and I was moved to 1st class seat! Best flight ever.!!!

Customer service, baggage policy, service at the airport counter, in short everything.

Sat, 16 Dec
LHR
JFK
18h 45m
Thu, 21 Dec
JFK
LHR
33h 10m
£591
Trip: 6 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 4772 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
7.6
Food
7.4
JFK
SVO
Excellent 10.0

Excellent service!

SVO
TLV
OK 5.6

The plane smelled very bad, the on board tvs did not work, and the served pancakes were to hard to cut.

TAS
SVO
Mediocre 3.6

Only takeoff and landing

Everything I didn't like except takeoff and landing

SVO
IAD
Mediocre 4.0

My seat entertainment unit did not work. My kid did not get a goody bag because they were out of it by the time they reached our seat - and sane thing happened on the flight out.

TLV
SVO
OK 6.0

The line to checkin was THE LONGEST checking line that I have ever seen. Perhaps it was because the flight took off on Vriday afternoon when most Israei,I don't work snd there were an inadequate number of checkin clerks. But that is NO EXCUSE. I have also never been on a p,and with so many small children....who were VERY noisy. You should seat them all in one section, curtained off from other passengers. It was an unpleasant experience.

Fri, 25 Aug
LHR
EWR
8h 25m
Mon, 28 Aug
EWR
LHR
7h 10m
£617
Trip: 4 days
Overall 5.7 OK
Based on 5 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
LHR
EWR
Poor 2.0

I booked the flight through Kayak - that in turn went through Airfare,com. I thought the flight was with Lufthansa - but it turned out to be with United for the return trip...trouble was no one told United until I checked in at the desk. I could not even check in on line. I spent a lot of time before hand - trying to get it sorted, In the end they said just show up and it will all be ok! Not a good experience.

ORD
FRA
OK 4.6

The crew was spectacular. They had 20 crew members.

Our luggage did not arrive at our final destination of Madrid. It was awful. Also, after many passengers, including us, had fallen asleep, they woke us to put our seat backs up so the people behind us could put their tray tables down.

CLT
MUC
OK 5.6

Seat space is limited and if one is traveling from us to India both the planes have same entertainment channels

LHR
EWR
OK 5.0

THE WOMAN AT THE BAGGAGE TRANSFER DESK WHO FOUND MY PHONE AND WAITED FOR ME AT MY GATE FOR 30 MINUTES TO RETURN MY PHONE. SHE WAS THE BEST!! The inflight entertainment. The pilot making up time for the one hour delay in takeoff for fog.

The plane is old and in need of replacement or total interior redo. The walk to the gate from the terminal is forever and once you are arrive there isn't anything to do but wait. The crew was OK but nothing more than doing the basics. While steerage is not expected to be comfortable a redo or new plane would make it better.

FRA
SEA
OK 5.0

My video player had substantially less options than the rest of my aisle. The food was below average.

Wed, 31 Jan
LHR
LGA
21h 45m
Mon, 5 Feb
LGA
LHR
8h 50m
£332
Trip: 6 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 18059 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
YYZ
MSP
Poor 2.0

nothing

weather grounded non stop flight... required my finding a hotel for overnight... loss of MSP hotel, and two days rental car, too... costly and not reimbursable because "act of nature"... earliest way to MSP they said was via Nashville w/long layover... then connecting to Delta upon arrival in MSP, checked bag didn't arrive... it was filled w/medical equipment and AC couldn't tell us where it was... Delta bent over backwards to assist... AC was non-commital and not helpful at all... waited for incoming flights at the airport MSP for 8 hours... no bag... finally, Delta gave us vouchers for dinner and put us in a hotel... when it as really Air Canada's fault... etc, etc...

DUB
YYZ
Good 6.3

The flight crew, the price and the bags arrived.

While the flight crew was great, the rest of the employees on the Toronto side were awful. Our plane was delayed from Dublin so most of the plane missed their connecting flight. Once off the plane they only had 2 people working rebooking and 2 working bag issues even though there was plenty employees around. After an incredibly long line, the gate agent was very rude. He barely acknowledged me, wouldn't look at me and just shoved my new ticket at me and said next. I tried to talk to another while waiting an extra 4hrs for my next flight and all she did was shove a business card with numbers and said if I had a problem to call one of those numbers and then rolled her eyes and started talking to her friends again. I saw another couple from my flight being passed around and getting rude treatment as well. Another I talked to said they will never fly Air Canada again. I know it wasn't their fault our flight was late but a little compassion and good customer service goes a long way. I had to spend $15 on dinner that I wouldn't if I had made my flight but they gave another couple from my flight $10 vouchers for food. So inconsistent! I also paid $100 extra on my ticket to sit closer to the front of the plane since I knew I had a short layover (which didn't make a difference) but they just gave the same seat to the girl next to me for the same reason. When I asked for a refund on the seat cost they just blew me off. To sum it up, the flight crew was great and very friendly but all the ground employees were awful and really need to improve on their customer service skills.

YUL
LGA
OK 6.0

Comfortable econom.

Too many announcements

YYZ
STL
OK 6.0

Flight crew was vey nice and flight was on time.

YYJ
YYZ
Good 8.0

Friendly staff

Old plane, no in flight entertainment

Sat, 13 Jan
LHR
EWR
14h 53m
Sat, 20 Jan
EWR
LHR
11h 24m
£342
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 1473 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
NUE
CDG
Excellent 8.3

Airplane staff were good

OPO
CDG
Mediocre 3.0

The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination.

JFK
CDG
Mediocre 4.0

Crew and boarding, not much else to talk about. Late for take off, but made it on time

Late leaving and arriving.

CDG
TLV
OK 5.6

Flight went smoothly

Flight left late The seats are small and crowded There are no entertainment options

ATL
CDG
Excellent 9.6

Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good.

The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate.

Wed, 10 Jan
LHR
EWR
12h 36m
Tue, 16 Jan
EWR
LHR
9h 45m
£346
Trip: 7 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1168 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
LBA
AMS
Excellent 10.0

Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end.

Nothing to improve

LAX
AMS
Good 6.6

Price

Klm flight has very congested seating Getting information about eticket was pain

EDI
AMS
Excellent 8.8

The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character.

It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish.

SCL
EZE
Excellent 9.3

Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane.

What is there not to like about KLM? I cannot find anything.

EDI
AMS
Excellent 10.0

The staff was fast and curteous.

There is not anything to complain about besides the usual discomfort of travel.

Fri, 1 Dec
LHR
EWR
10h 40m
Fri, 15 Dec
EWR
LHR
10h 25m
£349
Trip: 15 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5433 reviews
Overall
7.6
Boarding
7.3
Comfort
7.4
Crew
8.2
Entertainment
7.7
Food
6.3
GLA
KEF
Good 7.6

Boarding was very fluid. Flight attendants were professional.

Seats were a little hard on my back.

KEF
JFK
Good 7.0

seats are too small and there is too little leg room.

MSP
KEF
Excellent 9.6

I usually dread flights over 2 hours in the US but with the added room of the seats with Icelandair, a 5.5 hour flight was no problem and very comfortable.

There was no boarding announcement for the flight out of Reykjavik - people just started lining up and it was assumed everyone knew that is how it worked.

DEN
KEF
Excellent 10.0

On time, good service, quick boarding. Overall very good experience.

LHR
KEF
Excellent 9.3

Wed, 7 Feb
LHR
EWR
8h 05m
Mon, 12 Feb
EWR
LHR
6h 55m
£356
Trip: 6 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 5 reviews
Overall
7.8
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
SVO
Mediocre 4.0

They can't even tell me where the bag is supposed to be.

ARN
HEL
OK 5.6

Economy seat with Centre seat left empty

JFK
HEL
Mediocre 4.0

Selection of many movie choices

Late. Late. Always late !! Because there is always delay , missed connecting flight obviously never wait.

HEL
NRT
OK 5.6

The food was not good although plentiful The seats were not made for a long-haul flight We received no overnight bag (eye masks, ear plugs, toothbrush, etc.)

DEL
HEL
Excellent 8.6

I loved the colors of the flight.light blue and green. Gave a peaceful ambience. The flight attendants were very courteous and smiling. Especially the women flight attendants. The food was excellent. It was interesting that the flight from Helsinki to Chicago served a Indian style dinner comprising of lentils, rice and chickpeas. I liked that too, though I prefer the meditarranean fare. I liked the boarding as they were very strict about families with children and gave them priority before other passengers.

I did not find too many indian films which I would have liked, especially in a flight because Indian movies are 3 hours long and help to pass the time quickly :). I would have liked more variety in the Hollywood movies as well. They mostly had much older films and hardly any of the new releases while Emirates flight had lot many more new releases and oscar winning movies. They served the Indian amul cheese which is not worthy of serving on a flight, and they could have served some better cheese.

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