|Avg. flight duration||7h 30m|
|Flights arrive in||New York|
|Flights depart from||London|
|Airlines||Finnair, Norwegian Air UK, Air Canada, Austrian Airlines, Air Europa, Lufthansa, British Airways, Virgin Atlantic, Iberia, Norwegian, United Airlines, Delta, Brussels Airlines, American Airlines, Icelandair|
Pros: The crew was nice
Cons: We were boarding later than expected Which caused some stress with connection flight
Cons: My Finnair flight from London to New York was cancelled due to weather conditions in New York. I understand that. What made me very frustrated and angry is that when I contacted Finnair to reschedule the flight I was told the flight was managed by British Airways and I would have to contact them When I contacted British Airways they said it was a Finnair flight and I had to contact them. I finally had no recourse but to buy another ticket through another airline. I feel that I should be reimbursed for my Finnair ticket from London to New York! I paid for a flight I never took. (The Finnair flight from New York to London was fine.)
Cons: Whoever designed and built this airplane should literally be INDICTED - AND I AM NOT KIDDING! We were in disbelief the moment we boarded and saw the airplane. 10 people across jammed into the row??!! - and on an long international flight?? - are you kidding??!! Further, these were the SMALLEST seats I have EVER been forced to sit in. Neither I, or my friend came close to fitting. We literally had to alternate getting up and standing because we were literally overlapping each other when we sat! (His shoulder and arm were literally on top of me!!). It was so bad that when the stewardess came rolling down the aisle with her cart, I had to be aware and see her in advance so I could literally TURN MY BODY OVER TO THE LEFT HALF ON TOP OF THE PERSON SITTING NEXT TO ME SO SHE WOULDN'T TAKE OFF MY ARM AND SHOULDER. ULTIMATELY, SOMEONE, OR MORE THAN ONE PERSON, IS GOING TO GET SERIOUSLY HURT BY THIS RECKLESS, GREED-DRIVEN DESIGN!! The OVERT GREED by the airline (American) clearly reflected by this in trying to JAM as many human beings into a flight as possible like Sardines is DISGUSTING!!! You simply DO NOT TREAT HUMAN BEINGS THIS WAY!! It is also clear evidence that there needs to be tighter standards, regulations and penalties by the FAA and what is allowed by airlines. AND I AM SENDING A LETTER TO THE FAA!!!
Pros: There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged.
Cons: This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect.
Cons: Never sent boarding pass nor options to purcahse bags. Had to pay $100 baggage fee at the counter.
Pros: Food are nice Have IFE on broad
Cons: Any sort of hint that my passport expiring within the next three months would be an issue. I was not made aware until I got to London now I am stranded here thanks
Pros: Value, and you get what you pay for, not paying for things you do not need or want
Cons: Nothing really, it is a low cost airline. You get what you pay for
Cons: Kiwi.com said in ALL their communications that the weight limit for carry on luggage was 7 kilograms, even though Norwegian air's website said the limit was a much more reasonable (but still skimpy) 10 kilograms. When we got to the airport, they confirmed it was 10 kg.
Cons: Cancellation with little notice and rebooked on flight two days later.
Pros: Not much
Cons: You fly international for 8 hours an you don't have screens and have to pay for entertainment..or a glass of wine?? 60 dollars to choose your seat???..air Canada sucks. I flew to Europe with over 12 different airlines this is one of the worst for sure.
Pros: The food was very good.
Cons: The entertainment system on the plane could be better, on the flights back from Venice to Minneapolis there were no personal screens for each seat. Instead you had to have a phone. Also, there was no wi-fi.
Cons: Entertainment screen in my seat didn’t work. Old plane.
Cons: Would've been better if Air Canada had not downgraded the land to a propeller plane!
Pros: Crew was fantastic and with an exceptional service. Food was really good.
Cons: Maybe the seats coudl be a little bit wider
Pros: The crew were nice.
Cons: Food & extremely old plane with no electrical outlets no Wi-Fi and the entertainment system was rubbish . The food was terrible. One passenger mentioned that the bathroom was in terrible shape. I actually tidied up the bathroom before I left cause my bathroom was also in terrible shape or getting there. This plane needs to be retired it is so old! United Airlines should be embarrassed! I can't believe this plane is still in circulation at least the inside of it! How about updating it to modern times?
Pros: Will never purchase tickets through kayak ever again
Pros: Very efficient and fuss free. Just what I was looking for from a short haul flight!
Cons: The snacks are super small, which isn’t unexpected when the flight time is so short.
Pros: The staff were nice, the flight was on time. The meal was good.
Cons: There was no pillow on board and the flight was overnight.
Pros: Comfortable seats from the good old days on board B 737
Pros: The crew was very amazing, the seat at the plane was ok
Cons: Was another good experience with kayak.
Pros: Im not sure how comfortable can an economy, 12 hours and a half flight seat can be.. but somehow it turned out to be easy and nice
Cons: The only things i can think of are already given in business class, like even wider seat and spaces between lines
Pros: The seat was ok and the crew was very kind
Pros: Trip was short.
Cons: Server was mean
Pros: Good flight in a nice A380, I’m in the top floor on premium economy.
Cons: Crew is not smiling a bit and slow service even if she serve only 32 of us in our section. Flight is not really smooth and shake a lot.
Pros: First i will say thanks to almighty God for the journey mercy, and from the pilot, the co pilots and the crew members were so amazing, such a good hospitality.
Cons: Well everything thing was so amazing so far i cant even think of anything they can do better.. from my own view
Pros: Fairly comfortable, good cabin crew
Cons: Lost baggage - horrendously slow lost baggage department in Athens. Spent 1 hour + standing in line. Bag still hasn't shown up
Cons: A delay due to an electrical storm prevented us from taking off for over an hour which we had to wait to end on the plane.
Cons: Customer service was terrible. The flight was overbooked and everyone was treating me as if it were MY fault the plane was oversold and I didn't have a seat. No apologies, no sympathy. It was as if they were doing me a favor by trying to get me on the flight. I had to wait it 4 long lines to get it taken care of and the people working the floor of the check-in area kept directing me to the wrong places. Purchasing a plane ticket on your airline for a specific should be enough to guarantee a seat on a plane. It's absurd that I spent 900 for a ticket and that doesn't guarantee me that I'll be on the flight.
Pros: Crew was friendly and helpful, and they offered drink service well before and then during the meal service.
Cons: Get rid of seats E & F!
Pros: We had a great flight, the staff was very helpful, the food was great, the 7 hour flight time actually went by quickly.
Cons: The metal boxes below the seats mean that the little space allowed to a person is now all the more clipped. My backpack wouldn't even fit under the seat. My knees are already pressed up against the chair in front of me, now there's nowhere for me to stuff my feet even.
Pros: Staff, service, punctual everything superb!!!!
Pros: Easy and quick check in
Pros: Legroom, lovely staff and all round good flight
Pros: The cabin crew were excellent!
Cons: I paid extra for Economy Delight seats for me and my wife. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. They weren’t in our section of the cabin at all to start with, and I don’t know why they were apparently able to get a free upgrade that I had to pay £100 for. We went from being in an almost empty cabin to being basically sat in the middle of an Orthodox Jewish kindergarten. It was awful! They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. We were surrounded. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. They didn’t exactly ruin my flight, but they didn’t make it enjoyable either. I asked to be moved. The cabin crew were great and acknowledged the difficulty of the situation. My wife lost her window seat but at least we still had the legroom and peace and quiet.
Pros: Efficient service
Cons: Entertainment screens were of poor quality
Pros: Easy check in and boarding.
Cons: Uncomfortable seats and poor food.
Cons: One of the best flights is had. Love A340 and the crew and service definitely better than AA or BA by far.
Pros: Nothing special.
Cons: The seats are awful.
Cons: Infotainment system
Pros: Good seat
Cons: Check in counter service is the worst I’ve ever experienced. On board, not all menus were available so I ended up eating the leftovers...
Pros: Service was a bit lacking. Due to extra security measures at the gate, we did not have time to get enough food in the terminal to bring on board with us so needed to order a sandwich and drink. The on screen food order system did not work, and it was difficult to know when we could request food.
Cons: More attentive flight attendants and better explanation of when food and beverages not purchased in advance could be ordered.
Cons: Terrible trip. Didn't take off until three hours later than scheduled. Very displeased
Pros: Economy Seats were comfortable
Cons: Information about system for ordering food was very problematic. I was not informed that I needed to order food 3 online days in advance. I tried to order it while checking in online because I realised only at that point that it was likely I would have to order in advance...I was charged but did not receive what I ordered. One crew member was nice, the others were not. When checking in at the airport the staff desk attendant was very rude. Too many hidden costs. Paying for extras like food and luggage does not make the price economical.
Cons: Hot pile of garbage of an airlines. Charge you for everything - food (which is still gross), bags over 10kg. Newish plane but seats on top of each other in economy.
Pros: The plane went up and came back down
Cons: The plane we received was not a Norwegian plane, the food was terrible and there was limited drink service provided. Also, there was limited entertainment with most movies very old. The door for luggage was frozen shut and took over 2 hours to stop luggage with no communication. Overall a negative experience and will never fly this airline again.
Pros: Free entertainment is pretty good, snack options ok
Cons: $45 for an in-flight meal is ridiculous. I brought my own and I'm sure it was more delicious than what the airline was offering.
Pros: Smooth flight no delays
Cons: Seats uncomfortable and plane too cold. United plane seats are the worst!
Pros: Crew was ok
Cons: Had to wait in plane for over 1/2 hour coming and going to Denver!!!
Pros: The woman at the counter was helpful and cheerful.
Cons: The experience was poor due to a flight delay that would have resulted in a missed connection. This resulted in a very negative effect because I won't be able to make an important business meeting.
Cons: They need to learn from asian airlines (specifically Thai Airways)
Cons: flight was late close to 4 hrs
Pros: On time
Pros: The variety of what you could listen to or watch. Liked the way the seats reclined. Plenty of leg room (I am short).
Pros: The crew and staff were friendly. The flight was full so they checked our bag at no additional charge.
Cons: They had no earphones for the flight from Cancun.
Pros: The views on this flight are good. The crew was just ok and they should explain where the restroom is.
Cons: The flight is relatively short so they do not offer a beverage service. However if I fly the same route on Alaska they do.
Pros: It was ok
Pros: Paid for Business , got a minor economy service .
Cons: Almost no advantages for business ticket traveller
Pros: Very pleased with crew and seats.
Pros: Flight was cancelled.
Pros: Customer service was excellent
Cons: Great service always
Pros: Boarding was average. Cabin crew was very nice and attentive when needed. Flight was on-time. Luggage arrived quickly and unharmed.
Cons: When will airlines end cramming in as many sardines/passengers in the plane? The seating for me (6"1") was too close to the seat in front. Luckily, the passenger in front of me did not recline.
Cons: AA provided me NO assistance when my flight was cancelled and I had to make arrangements on my own, which caused me to incur in extra expending.
Pros: We were given sandwiches and drinks when our flight was delayed.
Cons: We boarded our flight and then told there are maintenance problems. Our flight was delayed 4 hours.
Cons: I was in business class. The seat in front me magazine holder was stretched out and constantly hit me in the knee.
Pros: Cabin crew was very nice.
Cons: No food was served for an international flight. This isn’t a budget airline.
Cons: Being on time! Flight leaving from JFK was delayed by an hour, making my connection in Iceland very tight (had to run), and my checked bag did not make it on my 2nd flight. My checked bag did not make it to my destination for over 24 hours later.
Cons: Didn’t have Internet access. No snacks. No headphones. The person at check-in was little rude.
Pros: Not mucj
Cons: Entertainment screens for about a third of the plane didn’t work and staff didn’t seem to care. Boarding took forever and plane left about 45 minutes late.
Pros: Entertainment was okay, arm rests lift up on all seats to get in and out easily.
Cons: Boarding was horrible, took 30 minutes each time to get on and off the plane... waited in multiple queues at gate, at door, then in the jet bridge. Woke up to flight attendant grabbing my menu from my seat pocket, then shoving it back without warning even though my personal items were in there...
Pros: Some of the crew were great but some had some sort of attitude problem
Cons: Better food for the morning portion
Cons: Noise in the bulkhead kitchen area
Pros: Spacious seats
Cons: Hospitality and entertainment
Pros: Flight attendants very friendly
Cons: Difficult to get water during flight. 2 hour delay sitting on the tarmac at airport.
Cons: No movie on a long flight?
Pros: I like everything.
Pros: The flight attendants were nice. The food was actually tasty.
Cons: The flight was very bumpy and the landing not pleasant. The pilots and crew didn't give any warnings to prepare you for it. The seats are uncomfortable and too close together.
Pros: Smooth flight.
Cons: Uncomfortable seats
Pros: the flight was on time
Cons: old plane with bad customer service
Cons: No way to alert crew when seated in stratagem as they say
Pros: Crew was great!
Cons: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(
Cons: More leg room
Cons: We were bussed to the plane, there were long dark hairs on my pillow, and they are generous with snacks at close intervals, but the food could be much better. The ideas are cute, but the actual food is pretty basic, which is disappointing for Virgin, who I hold in high regard. Or did.
Pros: Great crew, comfortable and smooth flight
Pros: Crew was super helpful and kind. Pesto pasta was the best airplane food I’ve ever had in coach.
Cons: The 34 minute flight was delayed by almost 2 hours.
Pros: Perfect timing between flights.
Cons: A small sandwich would have been nice:)
Cons: Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated
Pros: I liked the service and the polite staff. Timelyness also we liked.I will use united again.
Pros: The service on board was fantastic. The flight was very smooth.
Pros: Plane was super nice and new and crew was great!
Cons: Passenger in next seat was so big that his fst hung over the armrest and he took up 3 to 4 inches of my space. Lufthansa should not let passengers this big fly in economy class. I appreciate my space in economy will be limited but I should be able to use all of my allotted space.
Cons: They lost my luggage and we barely made it to our connecting flight
Cons: Depart on time
Cons: Flight from Toronto to Ottawa was delayed for more than two hours. We spent two hours sitting on the plane/tarmac. Air Canada sucks.
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