Crew were very good. Food service was a little slow and disappointing not having on demand dining and only 3 options. Amenity kits and pyjamas were excellent.
No kids provided. Instead we were told to have contacted the airline that we have kids and require kids meals. We were not the only ones who inquired about kids meals. It’s odd. Emirates and other airlines give kids meals as standard and before the adult food comes out. The rice in our meals was gluggy and under cooked. The chicken was also raw. Sadly not the best experience with Finn Air. The hostesses tried to compensate with the snacks and drinks but missed the mark by a long way. Especially when paying Emirates/Qantas prices
We loved flying with Emirates in business class, the staff were fabulous, going above & beyond
One of the female staff from the cabin crew, forgot to ask us about what we want to drink and focused more on other specific people rather than treating everyone politely. I asked her about the drinks to which she said oh I forgot.
They should resume the fast track for business / first class passengers
They cancelled our flight, rebooked, cancelled that one. We are now flying New Zealand Air and need a refund please. How do we get it?
The seating is spaced out nicely, The crew could have offer more drinks.
Overall I was quite pleased with the experience; the cleanliness; the polite and attentiveness of the cabin crew; and the delicious food options.
Except for the uncleaned tray, and the delay in serving food for our section (which may have been due to the location of our row) everything else was good. The crew were very professional and responded to our requests promptly throughout the flight. We as a family were not disappointed by Emirates.
Excellent comfort and entertainment. Service poor..Food average with little choice.
Boarded via bus instead of the air bridge Had to wait 10mins in the bus at the tarmac before we were allow to go up
Staff friendly. Business class but issue with flat bed. Incoming Turkish flight delayed. Made connection due to fast buggy but luggage did not make it. Confusion at Delhi airport
I had a bad experience with the Airline company. I still did not get one of my baggages. I went several times at the Airport looking for the missing luggage.
Outdated business class on this aircraft, no flat bed, and even minimal recline. Couldn’t sleep at all. Laggy and outdated entertainment system. Food sub standard.
With a 4 hour delay its was a very basic flight which was just bearable. We were offered food vouchers for the delay and then they didnt work, so that was annoying. Also poor communication about the delay which got pushed out 3 times.
Amazing trip! No delays, no broken or lost luggage, and amazing food.
Very good overall.... apart from the cost of extra check ed in luggage where they charge £17 per kg, and no option to just buy an extra bag allowance (at least on the route I took)
Except for spending an extra day in Istanbul due to late departure from Athens on Saturday and missing the connection flight TK0044 to Cape Town and again arriving 45 min late on Monday in Cape Town, it was all good.
The 2 agents on the check in counter were super nice , helpful and very polite. Boarding was like a 1 2 3, I would recommend Turkish airlines for your next trip.
flight with heavy turbulence old boeing 777 rest wasnt clean dashboard doesn’t work
