Flight was late but loading plane was much easier in Istanbul than athens. Food was so-so and choice was limited. Flight attendants were extremely courteous and helpful; however, it was difficult to get attention during night time service. Overall good experience and the price was right
Turkish Airlines was great. My new layover was over 18 hours due to inclement weather back home in Washington DC and the airlines provided me with a hotel room and dinner voucher during my layover
It was ok. Not the experience I expected from Turkish airlines
Everything was great except that everyone were putting backpacks and small bags in the overhead compartment instead under the seat so there was no room for carry on-s
The internet was not working during the 10 hour. This situation was known by the cabin crew before the flight. If so, information should be given to passangers. Some people should work during the flight.
The only thing that I think could be better is the baggage storage, it wasn't exactly ordered, but all in great conditions
No wifi at all during the entire flight from Istanbul to Miami.
Clean, well presented, comfortable business class seats. Good service and attention and good privacy when needed. Excellent trip and would use them again.
Boarding in Madrid was among the worst. Not the worst, but pretty bad. Cabin crew was very professional and friendly, as usual, I might add. Somebody needs to adjust the temperature in the cabin (i.e. too hot) and also the ventilation (there was none until arrival). Entertainment console didn't work (not the first time I have reported this incidence). Overall, TK is still one of my favorite airlines because of Istanbul and the lounge in Istanbul.
Very friendly crew and a very clean plane. The entertainment system was great with films worth seeing. It's difficult to be critical.
Was a really good flight and so fast always try to get the first 5 road if you can
Almost as usual, half an hour take off dilay, on the other hand - the checked in baggage arrived as magic super quickly. By the way - why do you ask to rate the food and entertainment on flights without them? at least offer the option of "Not Relevant" or similar...
Not constantly changing the price DURING a booking. Felt like bait and switch.
All very smooth airside. Check-in counters were understaffed. The wait is too long. Only two, then three counters were open. Waiting time of 35 minutes is too long. Pls review your rota.
Very fast boarding. Crew members were super nice. I loved it!
My luggage got lost and until today there is no solution to the problem. It's still missing
Only food for sale. Did not even offer water. No entertainment
The flight was canceled at the last minute. Alternative flight was booked after 6 hours wait in Malaga airport.
The communication about the delay could have been better before and during the flight. Also, this online form could have less bugs. It is almost impossible to type in this window.
Because the scale includes two terminals, we almost lost our flights. That data was not referrenced to us. The check-in process was a pain too.
We had to wait 2,5 hours in the plane before take off!!!
This stupid lugagge rules of ryanair make flying with them always bad
Boarding was terrible. We were all cooped up in a small, claustrophobic space awaiting to be let out to walk to the plane. Very cramped and very uncomfortable.
Nothing unexpected considering it is a Ryanair flight. It does the job. Nothing above, at all.
They were extremely unprofessional and unhelpful at check in. They did not understand laws related to Spanish residents flying with family It was very discriminatory the way we were treated.
Good but both flights were delayed by nearly one hour making boarding tedious. We had to wait with no information
Flight details on public information screen were misleading and wrong.
On time and reasonably comfortable. These airlines need to find a way of sitting their passengers in queues whilst waiting to board
The flight departed and arrived on time. A member of the staff at the gate was awful. She asked me to get the duty free purchases out of the hand luggage to see if it would fit inside their box, which it did. It was the embarrassment in front of the other passengers and the hassle of getting my stuff out of the bag and back in again that was totally unnecessary. They try to squeeze every single euro they can get out of their passengers. The seats were uncomfortable with little space in between them. The flight was quite noisy with lots of announcements trying to sell food, drinks, gifts and souvenirs etc.
Everything went according to plan. Check in, boarding etc all were very efficient.
The flight was delayed by over an hour which seriously disrupted my plans in Milan.
The workers checking passengers from the boarding gate stole money from people whose luggage was perfectly fitting inside the carry-on sizer.
Boarding and disembarking were smooth. Not offering free water was cheap ... I've never encountered that before on a flight.
Generally a good experience except for boarding in Naples on the flight back to London. We were all standing around for at least 20 minutes maybe longer as there was no seating.
First -the flight was late - more than two hours Second, not even a bottle of water at bord to give for free for this inconvenience. Three-at landing ive realised that I've lost one of my ear plug headphones and been very desperate to find it with my torch, the crew not helped at all more than that they asked to leave the plane as everyone did before me. This was the last flight from that day- extra 5 min for me with a bit of help from crew - would have bring a super review. I guess this days humanity disappeared!
Long delay resulted in my being unable to catch a train home and resulted in an additional £76 cost for an Uber
Nothing! The service was excellent for accessibly challenged passengers, Used lift and all support personnel very helpful. Will fly again.
As you would expect from a budget airline Left and arrived on time, no frills, not even a glass of water offered But you get what you pay for
Boarding great. Didn’t eat or drink so can not comment.
The seat leg room seemed much tighter on the way home My cheese toasty wasn’t that hot - didn’t realise till half eaten
Horrible as a connecting passenger. The airport experience is horrendous in Madrid. Once on the flight everything was fine. Stop selling connecting flights through Madrid with less than 2 hrs transit time!!
Poor experience overall. The British Airways check in and bag drop at Palma de Mallorca was horrendous, took 1.5 hours to get through the queue. The plane air-con was dripping on me the whole flight and at times hailing small ice balls. Staff did not help at all.
Disastrous. Creeping delays and cancelations. A routine 2-1/2 hour flight turned into a 12 hour nightmare and getting dumped at London Southend at 11pm instead of at London City. This required a £150 Uber ride to East London at 1am. We lost an entire day.
Service and food was amazing. Aircraft configuration is weird - stare at a stranger at take off and landing, during flight someone is crawling over your seat. It was lame.
The flight from Dallas to madrid was delayed for 2 to 3 hours, the flight back from Dallas to Sacramento was fine , but there were 5 gate changes within the span of 2 hours, last one was in a differny terminal. Flight and crew was okay
The flight attendant does not pay attention to my "call" button more than 3 times when I need a drink.
BA gave away one of the seats I paid for. Within the last minutes before boarding, my partner couldn't make the flight. I should have had a seat next to me that was empty.
Timely service. London city is easy to get in and out once you reach the airport
We were kept waiting at the gate for 2 hours without explanation
Good flight. Was delayed, but that wasn’t a big deal. The crew were nice. Unfortunately the seats still recline, I had to ask the passenger in front of me to get her seat upright, as she made herself too comfortable and I was unable to move in my seat. EasyJet seats are fixed now to avoid such aggravation. About one third of the plane was empty, but when I checked in before departure, I was unable to change my seat without incurring expenses. That leaves a bitter taste in the mouth.