Was a really good flight and so fast always try to get the first 5 road if you can
Almost as usual, half an hour take off dilay, on the other hand - the checked in baggage arrived as magic super quickly. By the way - why do you ask to rate the food and entertainment on flights without them? at least offer the option of "Not Relevant" or similar...
Not constantly changing the price DURING a booking. Felt like bait and switch.
All very smooth airside. Check-in counters were understaffed. The wait is too long. Only two, then three counters were open. Waiting time of 35 minutes is too long. Pls review your rota.
Very fast boarding. Crew members were super nice. I loved it!
My luggage got lost and until today there is no solution to the problem. It's still missing
Only food for sale. Did not even offer water. No entertainment
Checking was efficient and quick. Adequate luggage space. Food for purchase only at high prices
The flight was canceled at the last minute. Alternative flight was booked after 6 hours wait in Malaga airport.
Terrible. For clarity - this was the Level flight to Boston. Not Vueling. Would urge customers to avoid this airline. Gate agent was singularly unhelpful. He was argumentative, rude and went out of his way to ensure that every penny was collected for the baggage (which we realized given how early we were for flight we could have saved hundreds of dollars if we checked in on app). No onboard entertainment or WiFi. Half of the front section was empty because the seats did not work! Plane was falling apart.
There are often trade-offs involved with flying cheaper airlines. With Air Europa, their crowd control is terrible--the line at check-in in Madrid was absolutely hideous 3 hours before departure. These 787 "Dreamliners" are cheaply-made and uncomfortable. And disembarking at JFK was horrid...it was 11 p.m., yet we were force to deal with those off-site shuttle buses, presumably because Air Europa doesn't want to pay what it costs for an actual gate. But as usual, the worst aspect of Air Europa flights are tones fellow passengers: unruly and oblivious to such concepts as personal space. The crew was, on the other hand, lovely.
The flight was long but everything went well. Crew was helpful and very attentive. Food was good and the entertainment options were many.
My long-haul flight experience with this airline was not very pleasant. Earphones were paid, and no eye mask or other amenities were provided. The meals were served in cardboard boxes with plastic cutlery. The restroom was unclean and ran out of toilet paper. However, the boarding process was smooth and well organized.
We experienced a delay of almost two hours before takeoff. For a flight of more than 10 hours, sitting on the runway for two hours is quite exhausting. The airline did nothing to attend to the passengers during that time. We were not given any courtesy drinks or snacks—only the bare minimum during the flight. The crew seemed very apologetic, but apparently they have restrictions imposed by the airline, because despite their friendliness, they provided strictly what was necessary and, of course, everything else was for sale. However, after a two-hour delay, one would expect at least complimentary beverages. In addition to this, the space between the rows of seats is inhumanely narrow. Air Europa should review this for such long flights and be a bit more considerate and humane with its customers.
No WiFi on the plane. Crew was insensitive to my medical supplies and medicine in my carry on. If the crew was monitoring passengers putting 2 bags in overhead bins there would be room. We sat for 2 hours extra. Iberojet is horrible never again.
There was no water in one of the sinks in the executive area, which is unacceptable as we could not wash our hands after using the restroom
Like I said the experience was mediocre. Nothing special about this airline.
This flight was delayed by more than an hour. The seats are uncomfortable ans do not recline properly. I prepurchased a wifi pass, but wifi was not working on this flight at all. The food was bland.
Food situation was bad. Also movie choices when compared to other airlines was terrible. Seats very narrow. My tv didn’t work.
i paid accidently for a second bag instead of a golf bag (Eur 40 instead of 50) they would give me credit when i tried to change the second bag from a regular suitcase to a golfbag. The comment was "you made a mistake, your problem"
the internet connection was poor. and the change of time
Based upon our entire experience with Iberia, we will never fly the airline nor recommend the airline to anyone. The flight to LA was fine and the crew on this one flight was god, but Iberia treats its customers (us) horribly. There was not one flight on this trip that they did not treat us poorly. We were bumped, lost seats, lost luggage etc all on flights we booked over a year in advance. Not one leg with Iberia went smoothly. And now they have lost our luggage somewhere in Madrid. This is a horrible airline. A truly horrible airline. And Underpricer recommended by Kayak is horrible as well. The lesson learned is to book directly with an airline and stay away from Iberia at all costs.
All good but my bag was retained at entrance and not put under the plane. I had to wait until everybody left to get it though I had a business ticket. Bad luck but also bad planning. Thy should have unloaded my bag before letting people out.
Very cheap airline, not worth the price. And they almost lost my luggage at JFK during a direct flight. I can't believe I paid that much money for a horrible 'premium economy' flight. Just fly economy on the cheapest end; premium economy is no different. Very very poor.
Boarded in group three at Barcelona, which meant going from a gate outside onto a bus to ride across the airport to a plane waiting on the tarmac. When we arrived at the plane, crew behavior told us something was wrong. Bus driver would not let us off for almost twenty minutes, despite being crammed shoulder to shoulder. Eventually, we got onto the plane, but were then told that someone “forgot” to refuel the plane and the truck to do so had not arrived. We departed late enough that we missed our connecting train in NYC, which was the last train of the evening, so we had to stay awake all night in the passenger waiting area of Amtrak’s Penn Station, which was almost impossible to get to because the station was now closing, as it was after midnight. We had to haul four suitcases a few blocks on city streets in the rain to get to the one remaining open entrance to Penn Station. We ended up being up for 36 hours straight because someone couldn’t do their job. Never, ever again would I fly this airline.
All four segments of my trip on Iberia were late for various reasons. No apparent effort to stay on schedule. Never flying Iberia again.
The flight from Madrid to Boston was awful. Without prior warning, I was seated in the row in front of an exit row where my seat did not recline. The person in front of me reclined, reducing my already tiny space further. This was the WORST flight I've ever had.
Without any prior warning, I was seated in a row just in front of an exit row (27F), and I had no idea that my seat would not recline. However, the person in front of me did recline her seat, reducing my space. And because I could't recline to regain some space, it was my WORST flight ever.
Overall it was okay. Just the lost baggage and how they are handling it
Puddle-hopper. Quick-ish flight. Don’t expect to have much/any in-flight entertainment (movies/TV, etc).
3 hours delay, little communication, no refreshments provided despite legal requirements
Late boarding as our plane was late arriving from previous flight, then 3 hours sat on the tarmac waiting for a time slot. Then, when we arrive at Birmingham airport, we had to lug our bags down the plane steps, cross the tarmac and lug our bags up the stairs to enter the airport. Horrendous!
We had to wait 2,5 hours in the plane before take off!!!
This stupid lugagge rules of ryanair make flying with them always bad
Ground staff a baggage drop in Palma were generally unhelpful. The flight was delayed and the boards were never updated and there was no communication on the length of the delay.
Over 2 hours delay, communicated last minute - and no acknowledgement by flight crew
Boarding was terrible. We were all cooped up in a small, claustrophobic space awaiting to be let out to walk to the plane. Very cramped and very uncomfortable.
Staff were very professional. Much better than the outgoing flight from Dublin. Seat cushions were practically non existent. Making for a very uncomfortable flight.
The worst experience ever, really. First we had booked a flight at noon with about 6 months in advance. A month before the flight they cancelled it and rescheduled us on a flight a 21:00 hs which would ruin our day completely. Nevertheless, we had no option but to accept as any other option was economically unviable with so short notice. We arrived on time as requested to the airpor. Actually arrived 3 hours earlier. We waited there and it started to be delayed a few minutes, then an hour and a half and so son. Flight ended up boarding at 23:15. Once the doors were closed, the captain announced 1:30 more hours delay to start our trip. Also, as per “international rules” they said they couldn’t offer water or anything alike. After about 30 minutes, and against those rules, they started SELLING WATER BOTTLES FOR 3€ each. 500ml bottles. Flight departed at about 01:44 am and after a go around in Bergamo because he was at about 700 feet AGL and still not stable, the pilot performed a go around, landing at the same runway minutes later. Crew, both pilots and flight attendants, were professional and I told them I feel sorry for them having to deal with this everyday as it’s not their fault, but they’re the visible side of the airline to the passengers. Bags arrived promptly but we took our Uber at 03:55 am. Ryanair, never again! (It could be their slogan, but it’s probably too good for them).
Flight delayed. Sat for more than 30 min with no air conditioning on a very hot day.
Flight was two hours delayed then instead of flying to Gatwick we got diverted to Southend airport! Then they cancelled our flight and we all got told we had to get off the plane and make our own way to wherever we had to go? EasyJet just abandoned us, no help and as a tourist not knowing even where I was? Disgusting behaviour from the company!!
The flight was delayed by over an hour which seriously disrupted my plans in Milan.
The workers checking passengers from the boarding gate stole money from people whose luggage was perfectly fitting inside the carry-on sizer.
First -the flight was late - more than two hours Second, not even a bottle of water at bord to give for free for this inconvenience. Three-at landing ive realised that I've lost one of my ear plug headphones and been very desperate to find it with my torch, the crew not helped at all more than that they asked to leave the plane as everyone did before me. This was the last flight from that day- extra 5 min for me with a bit of help from crew - would have bring a super review. I guess this days humanity disappeared!
sadly in Basel & Naples- no jetway we had to climb up and down stairs with our max size carry-on luggage, which was not fun!!!
The on board air steward really made the journey. He was very entertaining
Nothing! The service was excellent for accessibly challenged passengers, Used lift and all support personnel very helpful. Will fly again.
Worst airline in the world, will never travel in it again.
Boarding great. Didn’t eat or drink so can not comment.
Trip was completely cancelled with no other reasonable option for that day; no reason given. I will avoid booking anything with easy jet