£125 Find Deals on Flights from Las Palmas de Gran Canaria – Compare and Save

3 hours delay, little communication, no refreshments provided despite legal requirements

Late boarding as our plane was late arriving from previous flight, then 3 hours sat on the tarmac waiting for a time slot. Then, when we arrive at Birmingham airport, we had to lug our bags down the plane steps, cross the tarmac and lug our bags up the stairs to enter the airport. Horrendous!

We had to wait 2,5 hours in the plane before take off!!!

This stupid lugagge rules of ryanair make flying with them always bad

Ground staff a baggage drop in Palma were generally unhelpful. The flight was delayed and the boards were never updated and there was no communication on the length of the delay.

Over 2 hours delay, communicated last minute - and no acknowledgement by flight crew

Boarding was terrible. We were all cooped up in a small, claustrophobic space awaiting to be let out to walk to the plane. Very cramped and very uncomfortable.

I liked almost everything (e.g. ease of booking, price, punctuality, efficiency, friendliness, courtesy). A slam landing in Dublin airport took some of the gloss off it, though. Being able to paste here the text of the review of the same flight that I just wrote for Ryanair would make me feel better about Kayak too.

Boarding waiting outside in storm and rain is not OK

Boarding at Arrecife was commended way too early. Far too long for elderly to be kept standing on their feet. Otherwise we’ll done to all staff.