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They knew what the weather forcast was so should have put us through a tunnel we all got wet through getting on the plane so was cold all the way home also we were running around tge airport from gat to gate changed from 1 to other 45 minute walk each way people didnt know what was happening old people were ending up ill it was to much for them.

Huge wait to board after waiting for 2.5 hours delayed flight

The staff were lovely but the plane was very cold .

The flight departured two hours and a half later than the original time flight. We loose our bus and it cost us 108 £. We are not repeating

Has always great flight. You get what you pay for.

3 hours delay, little communication, no refreshments provided despite legal requirements

Late boarding as our plane was late arriving from previous flight, then 3 hours sat on the tarmac waiting for a time slot. Then, when we arrive at Birmingham airport, we had to lug our bags down the plane steps, cross the tarmac and lug our bags up the stairs to enter the airport. Horrendous!

I liked almost everything (e.g. ease of booking, price, punctuality, efficiency, friendliness, courtesy). A slam landing in Dublin airport took some of the gloss off it, though. Being able to paste here the text of the review of the same flight that I just wrote for Ryanair would make me feel better about Kayak too.

Boarding waiting outside in storm and rain is not OK

Boarding at Arrecife was commended way too early. Far too long for elderly to be kept standing on their feet. Otherwise we’ll done to all staff.