|Flights arrive in||New York|
|Flights depart from||Milan Malpensa|
|Airlines||SWISS, British Airways, Air Canada, United Airlines|
Pros: Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess.
Cons: Temperature was very hot
Cons: Seat confort
Pros: The crew was terrific and friendly as I expected.
Cons: I have no other suggestions here since I'm pleased with the flight and services.
Cons: The food was really bad. I prebooked an AISLE seat and of course I was given the WINDOW!
Pros: Crew were excellent, seats were relatively comfortable and in flight entertainment was great.
Cons: The plane was old and dirty. It really needed a good clean as there was food debris on my seat belt buckle and sticky finger prints all over my screen. Additionally, the connection time at LHR was too short. While we made the flight (having to run) but our bags did not, which was an annoyance.
Pros: Flight was on time
Cons: They charged for drinks, even soft drinks! There were three annoying children sitting behind us all under the age of 8. They were unsupervised. I didn't think airlines would allow an entire row of kids to sit like this without an adult sitting with them. Their mother was across the aisle.
Pros: The crew was so incredible, the safety video was funny, the food was DELICIOUS, the accommodations were above and beyond. Comfortable, great movies, relaxing. First international flight and now I’ll always use British Air
Cons: Nothing. This has been the best flight experience I’ve ever had.
Pros: Quick boarding as we arrived towards the end and off quickly because we were seated at the back of pane. Crew were very friendly and flight was very swift.
Cons: Food and drink was good but quite expensive
Cons: The problem was the airline losing our luggage.
Pros: On time, smooth flight, good movie choices
Cons: Cramped seating
Pros: Customer service from SFO to YVR. The BNE to YVR customer service wasn’t good when I came, particularly from the Brisbane airport staff, but going back, it was great.
Cons: Better food, otherwise good
Pros: It was just a stress and hassle free experience.
Cons: Nothing really.
Pros: good entertainment system
Cons: they boarded zones 3, then 4, then 5.. utter chaos. When I asked a male flight attendant the premise for this he was rude and aggressive. My wife phoned CA to book a gluten free meal the day before. The process was so complex she gave up. 9 hours no food. I was reminded again why I hate this airline
Pros: Friendly crew in business class.
Pros: Entertainment options were good. Food was good.
Cons: The flight attendants were terrible. Rushed, cranky, and fake. Didn't want to share what was actually in the Pasta or Chicken. As if anyone wants to just choose pasta or chicken without knowing what the hell is on it. Ridiculous
Pros: I love the smaller Jets now that goes to Erie. Less noise love the one seater on the side.
Cons: To be very honest nothing could be done because you guys did great!
Pros: Nonstop is the greatest.
Cons: It would have been great but they ran out of Buffalo Trace halfway through the flight - or that is the line from flight attendants
Cons: Serve some food. Our trip to EWR and back we just got a packet of pretzels. Not worth a $500 ticket!! Also could you guys please get with the times and update your media. What’s with this no pause and no record media player where you can only watch a movie if you so happen to switch the channel on t
Milan Malpensa (MXP) Italy
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