A lot things happened in this trip.The fly should be less stress.
The flight was good overall. Everything went smoothly, although the landing was a bit rough. Still, it was a pleasant experience
Some of the Air hostesses are not that friendly. Need improvement
Simply as follows:- First, there was no vegetarian option for the meal Second, only 2 washrooms for the entire economy class.
Boarding was quick & efficient; they gave boarding groups due priority; staff & air crew were very cordial and helpful, pleasant flight.
Cops Airlines is fantastic! The level of care and professionalism provided by the entire crew was top rate.
horrible service, food was an embarrassment, no charging for cellphones, stay away
the food served was an embarrassment. No connection for charging the cellphone... What a crappy airline.
Great experience with a crew always thinking in the passenger
Very happy with my flight. I would definitely recommend it.
My seat 3G did not go down fully and the buttons were not working properly
Food has been disappointing in both legs of flight to india
Great staff great experience, made a 2 hour delay very bearable
Great staff, great experience, made a 2 hour delay very bearable
Food was the worst I’ve had on a VA flight. Normally it’s a lot better
I was my pleasure to fly virgin on my birthday for my first solo trip ever 🫶🏼
These are one of the older seat arrangements facing away from the windows! Not particularly convenient sets. No storage spaces. NO COAT HANGING HOOKS. Inconvenient business class seat compared to any other airlines of similar class. Staff are excellent! Extremely professional, friendly. Food is good too.
Overall, flight was excellent but check in was very slow for Premium Economy. Economy queue was shorter but we weren't allowed to use it.
The staff was not very polite but the flight was very very nice and comfortable and the entertainment was great
Great crew - old style upper class seats on the older fleet now feels dated
My check in was stressful. I somehow lost my seat from my original booking, the plane showed no availability/no seat when it was time to check-in. I called and was instructed to try to get a seat at the airport. I asked if it was a full flight and the travel agent said the site showed some seating but was not able to secure one for me. Why not? On my way to the airport the app finally revealed one available seat towards the back of the aircraft that I was able to book. It ended up being an overbooked flight, so glad I wasn't stuck.
Automated scanning was slow and somewhat haphazard. Too many people were unfamiliar with the tech and were forced to learn on the fly. The hands off approach of the gate staff made it more uncomfortable. This needs work. Overall the flight and cabin crew were excellent.
Terrible. They canceled our early morning flight after midnight on the day of and had no available flights to rebook my family on for the next 72 hours. Yet they still had other flights that were not cancelled from JFK so it couldn’t be based on the weather. It felt like they canceled the flight based on it not being profitable enough for them. I am not interested in traveling with the again. The absolute worse customer service and lack of accountability.
First time flying with JetBlue and never again. I went to the counter to request meet and assist because I'm 74 and my wife is 79. I walk with a cane and my wife is handicapped and has her own wheel chair. I told the agent that my wife and luggage was at the entrance door. The ticketing agent said to me that they don't offer meet and assist. I need to bring them our luggage and then go back and get my wife in order to get my boarding pass. As I went back to get my luggage a Southwest agent along with a TSA agent recognized the situation and came over and took my wife and luggage to the JetBlue ticketing counter alongside the line and told the JetBlue agent to issue to take our luggage as soon as they could.
Flight was fine, price was good but food onboard was abysmal. I was on there for breakfast and lunch and dinner 845am EST to 845pm GMT and all I got was a yoghurt parfait, fruit and a piece of cake. Later snacks included an ice-cream brownie and a pizza twist. I was hungry by the time I landed and the airport amenities were closed. Not happy.
Good. No issues except a slight delay. Crew came in late.
Not a pleasant experience, service was poor. Didn't like it
The flight was two hours late due to a computer fault and resulting maintenance. Nothing was offered as compensation beyond bottles of water during the time we were deplaned and waiting in the terminal.
It was great. I had never flown on JetBlue before, but would be very happy to fly with them in the future.
JetBlue is always consistent and great, the food is limited in selection, but at least you can grab as much as you want on snacks and drinks at the Blue Locker.
As someone who never flies WestJet unless there is no other viable option I have to give this crew credit where credit is due. Extremely well done everyone.
Great flight, great landing, nice staff. Our seats were a little cramped.
Horrible! I spend in airport from 9:30 and till 2 am. My flights and connections was delayed, rebooked and after was delayed, I couldn’t get home! I was stuck! The money I paid it’s to much for what I got! 💩 never again flying with your company! Second time booked with you and second time lots of issues. I rather pay 100$ more but be on schedule and time!
Great seats, super comfortable, but no in flight entertainment which was a let down
The gate personnel and flight attendants were all friendly and diligent. The poor attendants from London to Calgary were 2 colleagues short, as one of their team broke her leg on the way to work, and the other stayed with the invited colleague. I felt bad for the crew, but they did a great job regardless.
There is no snack and nit much that would be considered gluten free in yiur food selections. One of your snacks should be a gluten free cookie or small bar etc. maybe it was me but I didn’t see any free movies just internet connection and YouTube .
Delayed 8 hours, This is the 2nd time in a month that my flight was not on time.
I like and appreciate the attention and patience from all west jet personal to my senior mother. Thank you!!!!
Good, a bit cramped in the seat as my neighbour was a bit large
We were happy with our experience. The price for tickets was much less than Delta and we actually took off and landed a little ahead of scheduled times.
The plane was delayed an hour. Heard from other passengers that the Vancouver connection to SFO was never on-time.
My bag was sent to lost and found. It was taken out of the plane without asking passengers if the bag owner is in the plane. I had valuables in my bag. I am very disappointed at this behaviour
I had no communication, receipt etc from Air Canada until hours before flight
Really good, super comfy flight and the stewardess was great.
It's was good in general. I had a annoying next seat passenger. But nothing nobody could do anything
Terrible. 3 missed flights and 24 hours delayed with lost bag and promised $100 compensation from United and absolutely nothing from them…
They left on of my bags in Toronto and it took two days to get it.
Flight and flight crew were great. Better than most US airlines. Check-in was awful. They repeatedly wouldn't assign seats on the Air Canada flight or print boarding passes for all legs. This was really frustrating. Checked in the day before each direction but they put us on Standby while they juggled seats to upgrade others. This made it really difficult to get seats next to each other which is important when you have 10+ hour flights. Then they would only print boarding passes for their leg even though everything was booked through them. This made Customs in Canada difficult as they required boarding passes for the next flight each way to get through security. Couldn't get them on the phone and slowed everything down and security had to make exceptions for me to print boarding passes as security.
it was red eye flight, it was ok, there was beverage service, thats it i didnt care much as i wanted to sleep
Great it was a big plane, clean and had entertainment through tv lost the back of the seat. Overhead bins had space and was really deep so held a lot.