|Flights arrive in||Cancun|
|Flights depart from||Newark|
|Airlines||VivaAerobus, Aeromexico, United Airlines|
Cons: 7 hrs delay..
Cons: The set to uncontrollable don’t reclaiming
Pros: Horrible service. Never again fly with them. Sold our seats while we were checking in three hours before our flight time. Then they checked in our under bags. At the end they sold me another ticket from someone else who didn't make it in time but the others traveling with me had to stay behind for 8 hours later for the next available flight.
Cons: Did not like that in order for me to fly I had to pay extra for a reserved seats.
Pros: Nothing especially not arriving late and getting charged extra from Our driver for waiting for us even longer !
Cons: Horrible service, rude , dirty , too crowded, over priced ! I was charged for my luggage when I was told it was already included. And apparently they were over widget but the website said I was okay. I even called and tripped check since this was our first time flying with them. They told us to get there at least 3 hour before our flight and they didn’t start checking us in until 3:50 ! I felt rushed after because we didn’t have time to grab a coffee or eat. The workers are rude and disrespectful not helpful at all !
Pros: Normal flight
Cons: The plane was delayed 2.5 hors and we missed our connection
Cons: I waited in line for over 2.5 hours for ticketing and baggage & was late to board the plane because they would not hurry up
Cons: So Late
Cons: Just good!
Pros: Lots of leg room!
Pros: Quick flight
Cons: Hard seats
Cons: The fight was fine. however on the flight to Houston they loaded one of my suitcases onto another flight. It arrived to late for me to get it before the ship left. Their customer service is horrible!!! They continually lied about where my luggage was. Never again!!!!!
Cons: Unfortunately I am writing this letter to express my concerns and frustrations toward your stewardess on flight 1050, they were aggressive and condescending. A customer ask if they were serving drinks the male stewardess waved his hand and seemed quite annoyed and stated " mam what do you want to drink". In addition he would walk down the aisle and give you three wafer cookies , I'm wondering why three???? That's because he wanted me to pass them down as if I was in an assembly line rather than handing each customer a cookie. He walked through the aisle with water and never asked if anyone if they would like water. It was almost like he was annoyed at everyone in sight . I have never experienced such behavior on flight. I flew Unites AIrlines plenty of times and NEVER experienced this. The other customers in my row expressed their frustration with the unkindness of treatment during the flight. I understand it's a very hectic weekend with the holiday but there was absolutely no reason to experience such behavior. My party will not be looking forward to using united again!
Pros: Great crew
Cons: Very uncomfortable seats
Cons: The seats were super close , I felt like a sardine . My legs were cramped and it hurts so bad. The WiFi didn’t work as good as it was supposed to. They gave us a little bag of mixed snacks as if we were toddlers. $425 spent on a flight to be treated like that ? Never again
Pros: Non stop flight. The crew went out of their way to help us enjoy the flight. Food was available during most of the flight. The crew was friendly and enjoyed helping us get to our vacation
Cons: The entertainment system. I started watching a movie but couldn’t finish. Once the movie stoped I could not restart it.
Cons: Overall becoming frustrated with paying airline inflated seat prices not reflecting current fuel prices, smaller space, fees for every little extra, no food even for international flight, not enough overhead storage even for one per seat, switching of payed for Isle seat to middle at last minute, not a clean flight_ trash in seat pocket when I boarded and overall feeling of just being a revenue stream and not a person.
Cons: Flight was denied in 3 hours
Pros: Crew was nice and courteous and attentful
Cons: Flight left late and seats did not lean back
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