Flight delayed by an hour. Crew were great; happy and friendly.
Flight boarded very late and then flight took off over 2hrs late. No food and drinks provided at airport despite law. Then before landing in Berlin, crew announced that the flight was so delayed that the airport was closed for landings and flight was diverted to Hanover. Flight crew stated over the PA that buses would be waiting at airport to take passengers to Berlin. In fact, no buses or help was provided and passengers were left looking for their own way to Berlin at 1am, when there were very few options Bad bad bad conduct
The price should be cheaper.
I was charged £45.99 for not booking priority baggage. All I had was one cabin bag. This error should have been flagged up prior to us boarding I felt aggrieved, not taken care off. Just before boarding to be stopped with baggage. Please make sure you tick priority baggage for any hand luggage/cabin bag 10kg.
I mean, it's a Ryanair flight, so you know what you're going to get: Ads during the flight for, I'm not even sure what, raffle tickets? Paid food and drink options. Basic seats that don't recline. But also, friendly staff and inexpensive fairs. I know the bargain I'm making with Ryanair and it works for me.
There were no info about 55 eur thst I had to pay, I have back with same aircraft and didn't had to pay any fees, it would be nice if you could said before. Maybe I don't have anough money
Only relevant because it is the only direct flight.... otherwise terrible
It was late… the seat was so worn out I could feel the seat frame.
Very friendly staff at the airport and onboard.
Boarding and special attendance not managed well by ground crew. Also to late in general. After 90 Min. delayed boarding, it was found that technical repairs of the plain were needed before taxying. Immense waste of time for everybody, Ryan / Malta Air seemed to be doing it all for the first time. Not acceptable.
Pros: "Seat had very little cushion."
Pros: "Fast flight with no issues"
Cons: "Check In- as the airport was so busy, I nearly missed my flight due to queuing in lines for long times and poor communication form airport staff as to priority boarding etc"
Pros: "Price of flight was good."
Cons: "Price of snacks is a rip-off. Seating is cramped."
Cons: "They should have entertainment online at least by the app"
Cons: "Worst plane I've ever flown on, so uncomfortable!"
Pros: "The crew is doing its best job given the cards they gave been given to play with !"
Cons: "It was all good for a budget airline."
Cons: "I don't mined the flights it is the long walk to the plane."
Pros: "I liked getting off it he aircraft n Dublin."
Cons: "I didn't like that we were told the aircraft was ready to board at 8.30 pm and we were still stood waiting at 9.10 pm. I didn't like the staff's 'nobody cares, you're the last flight of the day' attitude, I didn't like we were late in but there was no apology for that, I didn't like that we got whiplash on landing, and I didn't like the apathetic manner that we were let off the aircraft. I realise it had been a long day, but it was for all of us. There were a lot of parents with very young children on that flight, so leaving them standing for 40 minutes to board just made them all fractious. By the time we boarded, those poor kids were beyond tired, so they were all crying. If Ruinair knew they were going to be late, there was no need to speed us towards a queue we'd be standing in for a good while after, they could have allowed the parents, kids and elderly to remain seated. All this did was serve to underline how little respect they treat their passengers with. Its unnecessary. ."
Cons: "We are a family with a three year old and have been separated by the allocation system."
Pros: "Getting off"
Cons: "Paying for hand luggage plus the then obligatory and unnecessary early boarding. having to pay to sit next to my children The warm cold drinks"
Pros: "On time and that’s about it"
Cons: "Hot, cramped, slow boarding and ridiculous wait times at the bag drop in. Almost missed our flight despite getting there 2.5 hours before boarding"
Cons: "Once we finally got through the archaic baggage drop and security lines, we found ourselves in the tiniest terminal with essentially standing room only. Flight was then delayed by 1 hour. Once Boarding was announced we waited in line for about 30 minutes before they started letting people through only to wait another 30 minutes in a hot corridor (major fire hazard) awaiting a bus to drive us about 100 feet to our plane. It really was a circus, there were about 10 buses that kept circling around the tarmac in front of us, stopping in front of our boarding line, doors open, then inexplicably the bus would take off without anyone on board. We finally boarded a bus and were driven right in front of our plane, yet for unknown reasons we were kept on the bus in about 85 degree weather with no AC or ventilation for 20 minutes!!! There were people boarding the plane as we waited in the hotbox and there was no obvious reason as to why they wouldn't open the doors. People began slowly panicking, one woman was hyperventilating because it was so hot and the air was suffocating. Suddenly doors opened and we boarded plane with no explanation. To make matters worse the AC did not appear to be working on the flight, it was quite warm and humid on the already uncomfortable Ryanair flight with non-reclining seats or free water. NEVER AGAIN!"
Cons: "Check in and baggage are a total nightmare I will never use them again"
Pros: "The efficiency of the staff, the cost of the flight, the food."
Cons: "The queue at the airport."
Pros: "Friendly crew"
Pros: "Well heck it’s cheap at least. Make sure you pay for upgrades."
Cons: "You get nickelled and dimed for everything. Seats are cramped. Lots of drunk people. Miserable staff."
Pros: "On time"
Cons: "Too many passes with food & drink"
Pros: "Can’t complain about £14 flights"
Pros: "Customer service was horrifying"
Pros: "On time and cheap"
Cons: "No issues"
Pros: "The boarding went really fast and it was nice and smooth flight"
Cons: "The crew. They are always very rude in Ryanair."
Pros: "Flight took 1.5hrs rather than the expected 2hrs, departed on time. Cheap as chips if bought at right time."
Cons: "No entertainment and poor food choice quite expensive and limited inflight purchases"
Pros: "Once boarding began, it was efficient. Service was polite and efficient."
Cons: "Narrow seats, poor selection of drinks and food."
Pros: "The Gin and Tonic"
Cons: "3hr delay and the worst landing I have ever experienced, Stevie Wonder would have done better."
Cons: "No food to choose from and very expensive"
Cons: "Asked to put cabin bag in hold despite having no other hold luggage. Plenty of room for cabin bags right above my head. Even more delayed time"
Cons: "Very small space..no basket on seat Staff asked customers for change to give the change that they owed to other customers Couldn't sit with my family due to odd number of seats together Needed entertainment for children"
Cons: "annoying web site. annoying weight restrictions."
Pros: "Cheap and chearful"
Cons: "Flight was delayed by 30 minutes."
Pros: "Polite staff. Flight departed on time. Pleasant flight."
Cons: "My seat/seating area was littered with crisps, this was very obvious to anyone and should have been cleaned up. The seat tray was sticky."
Pros: "Very easy, no hassles; Beauvais is a small airport at a distance from Paris but the bus service is excellent."
Pros: "Easy check in, even with a checked bag. Use the app for boarding pass. Paid the extra for priority boarding and checked bag and got our own bus to the plane. Otherwise it's no frills. No food to give any stars to. Bring your own entertainment and it's your fault if you don't like it."
Cons: "It is tough if you bring carry ons. Most people do to avoid the extra charges. But priority boarding solves the problem."
Cons: "U have to print boarding pass 2 hours before I did t See this written anywhere . Also they close the gate 30 minutes before and it takes 30 minotes to get to the gate Very difficult process so fate was closed and I had to pay 60 eu for luggage which was never clear anywhere and I had to check-in 3 hours before you have to check in before u can print the boarding pass so I was looking for a boarding pass but could t get it since I didn't know I had to check In???????? Mo5hi g explained anywhere!"
Pros: "Cheap..ish, reasonable experience."
Pros: "Excellent throughout outward and inward journey's"
Pros: "Arrived at 5.45, checked in, gone through security by 06.30. Flight delayed by 15 minutes, due to passengers not Ryanair. Arrived 15 minutes early so would have arrived earlier at Palma. Staff seemed friendly. No real complaints."
Pros: "Crew's attention. Flight's punctuality and price."
Cons: "No entertainment on board."
Pros: "The flight time is very accurate for both return flight. The seats are made of leather that are very comfortable. I will take Ryan air again in my next flight."
Pros: "The price of the ticket was less than the luggage cost"
Cons: "The boarding was a mess but that looks to be the airport not the airline but not telling what gate you need to be at till the last minute is just not a good idea"