Daily cleaning, installation of cabin HEPA filters on flights from Scotland to Mykonos
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Scores according to KAYAK customer reviews
Pros: "Got to ride on a Boeing 747 Intercontinental!"
Cons: "It’s hard to give a good review when the first of three flights is an hour late. Made me and my wife run through Frankfurt airport to make my connection. Only made it by 2 minutes. Frankfurt security was super slow and no one cares."
Pros: "The crew was professional and polite"
Pros: "Friendly crew, great food, comfy seats"
Cons: "food screens"
Cons: "I checked bags asking “is the baggage delivery fast at Frankfurt”. “Much taste than Edinburgh” was the reply (Edinburgh is reeeeaaaaallllly slow). Sadly Frankfurt too is slow."
Pros: "Staff were very nice. Flight arrived on time."
Cons: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"
Pros: "Very attentive flight attendants. Two meals served and liquid refreshments offerred multiple times. Entertainment options were great! And patient fellow passengers who listened to a kid scream for most of 9 hours."
Cons: "Paid for Wifi. Marginal performance at best."
Pros: "Nice plane, free checked bag, and a snack,"
Cons: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"
Pros: "Crew was friendly"
Cons: "Lost my luggage and was late"
Cons: "Flight late"
Cons: "So there was a 2 hours delay in Dallas which resulted in 11 hours delay in Frankfurt .. this trip was horrible how did they dare do that to the passengers.. they should have gotten us a place to rest but we were left on the chairs in the airport.. will never fly Lufthansa anymore"
Cons: "The gate was changed a few times.. very hard if you have connecting flights"
Pros: "Gate, boarding and smooth sailing on A380 bus by the pilots"
Pros: "It's not only pilot/auto-pilot or only weather dependent for sure, but ride was extremely smooth. landing was fantastic. Entertainment options were great. Crew was friendly and attentive. Sucks for LH, but I had to one sitting next to me on the 8-hour flight! no crying babies, no snoring. yiey!"
Cons: "Maybe US is ahead, but my experience with 2 terminals at Hanover and Frankfurt was that information exchange isn't good. Gate number was available at the last hour or so, which then got changed. Not just this flight. many flocks of people were running around to find their new gate... also as I mentioned climbing several stories of stairs with carry-on isn't fun! Not on this flight, but on my initial departure from US to FRA, monitors said go to Gate B. I got in line for Gate B as there was some security check, then we were told there was another B?!@ We had to go down and take the bus for that...written.. No where!"
Pros: "Food was very good"
Cons: "Boarding process in Frankfurt was horrible, confusing, uncoordinated, lack of clear instructions offered by crew."
Pros: "Crew was excellent and many passengers were as well."
Pros: "No problems and great food service"
Cons: "I didn’t like it because when I asked for a big water bottle, they refused to gove it to me while I am sick and suffer dry throat. The space is rather small. If you are 5ft 5 and above person, I honestly would suggest you buy extra legroom for comfortable purposes. Also, there is like 1 restroom on the whole plane and if you sot at the end, you are screw. Lets not forget that they delayed our flights like 4 hours and only gave us 1 voucher for snack. I don’t expect the experience will be fancy but this is a total disappointment!"
Pros: "The staff was courteous,friendly and helpful. The Plane was on time. There was no short supply of liquids. The Crew made every effort to make our flight pleasant as possible. The in seat computer system worked very well, easy to use with good choices for entertainment. The staff apologized for the hot conditions during boarding."
Cons: "The PA system at the gate was not clear. The plane was almost unbearably hot during boarding. Our first snack on an 11 hour flight was stale pretzels and lukewarm orange juice, but this may have been from my choice of products. The food did get better as my expectations were not that high after the first round. The headphones were mono not stereo."
Cons: "I hated that the plane did not wait for me as I have been on plenty of airlines that have waited 5-10 mins to allow for these sort of things to be rectified. thankfully, Lufthansa and United booked me on a plane that left 5 hours later. they even bought me a 10 euro lunch. :), a pass to the , Luftanhsa lounge would have also been a good showing. I asked about this , but was gently denied. the help desk was gracious, which I appreciated. I had an entire row to myself on the United flight to DC, which softened the blow as well but the flight to Munich from IAD was great (2-28-18)"
Pros: "Crew was nice."
Cons: "Late departure. No entertament .poor duty free on board , no tabaco / alcohol as promised on the web / on board magazine Slow service."
Pros: "The service was excellent along with the flight being very comfortable."
Cons: "A little more options in entertainment in the hindi language would be much better for people who do not like to watch English entertainment. Along with that free wifi would be kind of good to have for people who need to work on the flight or check out important emails."
Pros: "Easy checking"
Cons: "Worst hospitality. Asked for water, never came to serve. Had to remind and call couple of times. Said drinks were over specially scotch."
Pros: "Exelent crew"
Cons: "Long distance between gates to transfer"
Pros: "Anna, she was the supervisor at the check in desk at Denver airport. She was super helpful and very nice. She went above and beyond to help me out with the issue i had... but everyone else i went to get help from were not at all helpful (3 other people), sour face, they probably hate their job. Movie choices on flight to Munich were great. Smooth flight, I didn't lose my bag so that was great too!"
Cons: "Rude crew member. One bad apple ruins the whole bunch. I pre selected my sest at check in on line but got different seat. Not sure why but that was uncalled for. Boarding was 35 minutes late because flight arrived late also. The lady that boarded us was nice and funny."
Pros: "No turbulence, very nice Crew, flight was on time. Very smooth flight!"
Cons: "Cold on plane, could be more entertainment, but the flight having no turbulence and being less scary is more important to me. So I am very happy!"
Pros: "Flight on time, crew was efficient even though the the flight was full."
Cons: "food. The chicken had a bad taste and smell to it."
Pros: "very professional cabin crew"
Cons: "The overhead bins are way too small, and they ran out of the vegetarian dinner option. There are no longer air controls for each seat, and the plane was quite cold."
Pros: "Service, friendly crews. Everything."
Cons: "Simply the best.Thank you."
Pros: "Same as above."
Cons: "Same as above."
Pros: "The crew was a 10. They were wonderful."
Cons: "I was in business class and the tv remote did not work."
Pros: "Once we got started the flight was OK. Great crew, the pilot did all the best to catch up for the delay caused in FRA."
Cons: "Once we were all onboard we had to wait in FRA in the plane until someone's baggage was unloaded. The wait time was almost 1 hour which was not pleasant esp. with small children. No entertainment onboard."
Pros: "The professionalism and warmth of the staff, the food, the wet towels before a meal. We appreciated the constant supply of beverages to keep us hydrated."
Cons: "The disjointed announcements which kept disrupting the movie we were watching. It would be helpful to have one single announcement instead of breaking it up into several smaller units. We had a serious issue with a passenger in front of us who kept jamming his seat back into our knees. The flight staff did a great job of trying to resolve the issue. But the bottom line is that the seats are way too close together for such a long flight."
Pros: "My mom loved the hospitality of the crew and their professionalism. Lufthansa is the best..."
Cons: "The total flight was 17 hours. They can improve on the timeline."
Cons: "Once off international flight in Dusseldorf, had to go through passport check prior to transfer onto second flight... One passport check person in line for almost 200 people... We did make our flight, however very stressful for no reason. Lufthansa was amazing, Euro-wings folks... very unhelpful..."
Pros: "great service and flight"
Cons: "This was the coldest flight I ever flew- the temperature was probably in the 50s. For 9 hours when even 3 blankets were not enough to keep us to a decent temperature. Also the crew was very cold and dismissive. They were very aggressive towards two other passengers."
Cons: "Many of us were on board half an hour before the scheduled departure. However, they continued to board until at least half an hour past our scheduled departure, family by family. I don't believe such an early morning flight, which should be the origination flight, should be held/delayed so long...it made my connection in Frankfurt very tight and others missed theirs altogether."
Pros: "Lufthansa's staff and service are second to none."
Pros: "Thank you so much for having activities for children to keep them entertained."
Pros: "same as above"
Cons: "same as above And landing was extremely hard.!"
Pros: "clean cabin"
Cons: "AC was broken, set on plane for an hour sweating terribly, had to stress to make connecting flight, barely made it. Movie selection did not appeal to me. Seat was super narrow and my seat did not recline fully, pure torture."
Pros: "On time and highly efficient as you would expect from the Germans. Airplane was clean and nice. Airport and boarding was very good too."
Cons: "Food left much to be desired but not horrible. They said they were short on crew staff (weird - first time I've heard of it) so service was a little slower than usual but not bad. Seats continue to get smaller and thinner which means less comfort for such a long haul flight. The seating arrangement is probably worst at this airline. I booked our seats and paid extra ahead of time, come to find out they changed the seat configuration and our seats sucked so we paid extra for nothing. Lufthansa really needs to fix the seat selection situation."
Pros: "Crew was fine. Food was ok."
Cons: "Delay, twice - before we boarded and then again after we taxied."
Pros: "Still loads of leg room in economy which is great for a tall person like myself."
Cons: "The food, dinner and breakfast from Johannesburg to Frankfurt was not very nice and not the usual good standard."
Pros: "We arrived at our destination on time"
Cons: "Computer problems at airport. Waited about 45 minutes in line to check our bags. Plane left late. Very cramped seating."
Pros: "Friendly crew, great attitudes and helpful"
Cons: "Seats were very uncomfortable"
Pros: "food was better than expected and not too pricy"
Cons: "no delay!"
Pros: "The crew was excellent, the flight was comfortable however the boarding process was a bit disorganized but I’m pretty sure that was an airport issue"
Cons: "The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled."
Cons: "Not be 1.5 hours late"
Cons: "It could have been on time."
Pros: "Flight departed 2.5 hours late. No compensation vouchers issued at the gate, but snacks and drinks were provided free on board, which was a welcome gesture."
Cons: "Lack of updates regarding the flight delay was frustrating."
Pros: "Easy to book"
Cons: "Leg room"
Pros: "Crew was nice and boarding was speedy"
Cons: "Late departure and late arrival."
Pros: "Didn't need to worry about my bag being larger than a handbag"
Cons: "Why is it always my flight that's delayed????"
Pros: "Staff were great (as always) with Easyjet."
Cons: "Flight was diverted to Athens due to heavy winds. Quite common with Mykonos apparently. Was a bit of a mess when we landed in Athens...left hand didn’t know what the right was doing."
Pros: "Easy flight time and Luton airport is small and manageable"
Cons: "Cleaner plane"
Cons: "Flight could’ve arrived on time."
Pros: "The calzone (food)."
Cons: "Boarding is ridiculous. No direct access to the plane. They make these things called jet ways... start using them! Also the crew said the front bathroom was not in service then proceeded to allow the captain and crew plus a few passengers to use it."
Pros: "Helpful staff"
Cons: "Not much leg room"
Pros: "What I love the most is the cabin crew through speaker was very funny, breaking the ice by making jokes. I have never experience that before and it's the best start to a flight if you are a bit concerned about flying. Was very easy and organised to board and the crew were very nice,"
Cons: "Nothing at this point"
Cons: "The flight was delayed twice There are always delays"
Pros: "Preferential boarding was useful as the flight was full and cabin baggage space was tight."
Cons: "People shouldn't be allowed to carry two bags of the same size and dimensions onto the plane, space is too tight for that, they should be made to put all their bags into the hold."
Pros: "Crew were excellent and the flight was without faults"
Pros: "The flight crew was decent."
Cons: "The gate crew seemed frazzled and at times rude"
Pros: "It was average"
Cons: "The hour delay"
Pros: "Our flight was delayed two hours due to mechanical issues. They were very apologetic - customer service was great."
Cons: "Delayed flight"
Pros: "Everything went to schedule and the crew dealt with an illness emergency without fuss and I am sure more than half the passengers never knew about it."
Pros: "Kept well informed about ghastly delay"
Cons: "3 hours 11 mins late arrival at destination"
Pros: "We were pleasantly surprised with how comfortable the flight was and the efficiency."
Pros: "Easy checking in"
Cons: "Delays of 1.5hrs, slow food service onboard. Uncomfortable seats Typical easy jet"
Pros: "Adequate for short flight"
Cons: "Cramped seating Long wait on jet ramp"
Pros: "Exactly as the title says. Really quick."
Pros: "Flight left Edinburgh on time and arrived on time that’s something that doesn’t happen to often and the crew were really friendly"
Pros: "On time"
Pros: "The flight itself was quite quick and the staff on board were very nice"
Cons: "We boarded really early but the plane hadn’t arrived and we were made to wait in a corridor, we boarded at about 9:30 when we were supposed to depart at 8:55, we departed almosted an hour later than expected (9:45) which made a huge difference and unfortuntely we missed the train from luton and the last tube in London."
Pros: "No delays"
Pros: "Efficient check in and bag drop. Flight attendants were professional and accommodating."
Cons: "I sat in seat 1A, near the door, and froze. Changed seats with a lady so she could be with her children. I originally had seat 1D. I am surprised you charge extra for that seat. If one of the children would have sat in seat 1A I am sure they would be sick with a cold in a few days."
Pros: "Crew ok."
Cons: "Automated baggage drop off No one to help with bags. Very late. Sat on plane for ages before lift off. Slow to get a drink. Hardly time to drink it. Very uncomfortable and annotingz experience."
Pros: "Nice crew"
Cons: "Late for return and arrival flight"
Pros: "The captain was nice and kept us up to date."
Cons: "The guy at boarding was rude. The plane was delayed by 80mins, where we just sat on the tarmac."
Cons: "Flight late again, plane filthy. Not good enough."
Cons: "Long wait time for luggage to appear on carousel"
Cons: "Boarding halfway through was delayed, had to wait on the ground at Bristol for some unknown ground staff person to turn up before we could disembark"
Pros: "Good flight - nothing much to report other than it was a flight without any hassles."
Pros: "Smooth flight"
Pros: "nothing. being late is a nightmare"
Cons: "I was late to connect with another flight and I spent a night in the airport."
Pros: "They even sold tickets for the Gatwick express to London while we were waiting to board asst the hasta in Edinburgh Scotland.that saved us the line at Gatwick.much appreciated."
Cons: "Easy jet lands at north terminal.you must take a shuttle to the south terminal to get the Gatwick express train."
Cons: "Rude staff, crowded planes, stand by on a booked ticket , 3 hours late"
Cons: "The chairs dose not move. So it's not very comfortable to sit on"
Pros: "Airport facilities in Edinburgh. No waiting time at security. Water fountaine after security."
Cons: "Plane was delayed by nearly 1 hr. No information of it until 15 min before the scheduled take off time, inspite of me signing up to text alerts at the flight booking. Boarding via bus and just 1 staircase. Passengers with children under 5 years announced to board first, but no chance as no way through unorganised crowd of passengers waiting."
Pros: "friendly service at counter"
Cons: "the way attendants treated us when boarding deep contrast with peaple in the counter"
Cons: "Flight was cancelled after they told us it was just delayed. They did not re-book us on any other flight or airlne, therefore, they left us stranded to fend for ourselves. The expenses and reimbursement claim process is quite lengthy. I'm not at all impressed with EasyJet"
Pros: "One of the crew member was really rude, she made a mistake went off on me and didn’t even apologize, she act like nothing happened, I tried reaching out to the airline and they never got back to me"
Pros: "we landed safely"
Cons: "need entertainment system. need complimentary drinks and snacks need comfortable seats"
Cons: "A mechanical malfuntion caused our takeoff to be over 2 3/4 hours late. I had a scheduled 4 hour layover which wasn't enough and missed my USA connection. Had to pay another $2500 x 2 for return flight to make a wedding Same happened on arrival. 2hr delay Going back in 2 weeks. Trying Europa Air"
Pros: "The worst crew I’ve ever experienced on a flight, and I’m a frequent flyer, both domestically and internationally."
Cons: "To have not flown with Norwegian"
Pros: "Quick flight - friendly staff"
Pros: "I slept comfortably. Great take off and landing."
Cons: "Charles de Gaulle airport"
Cons: "Our connecting flight was late and we missed our flighr"
Pros: "Good timing, efficiency"
Pros: "Great value. Spacious overhead compartment for bags - no issue being near last to board with larger carry on bags. On time departure and even early arrival."
Cons: "Se podría mejorar el tiempo de desembarque"
Pros: "Flight delayed, staff provided no info and was generally nasty."
Cons: "Somehow my bag didn’t make the allowance, and I had to pay $40, everyone else had equal baggage and were allowed to use them as carry on except me! NEVER FLYING WITH VUELING AGAIN!!!!!!"
Cons: "Most Vueling flight that I take are delayed"
Pros: "Fast trip"
Cons: "No internet"
Pros: "Good but not the delay"
Cons: "The flight was delayed by 2 hours so I missed my coach from Barcelona to valencia and had to pay €34.50 for another ticket can you please try to refund me this money."
Pros: "Crew good"
Cons: "Booked extra legroom didn't get it."
Cons: "I missed it because of shitty transportation in Paris"
Pros: "The seats are good"
Cons: "They keep revising the plane departure time on their website/app but refused to announce changes in the terminal. Kayak sent me 10 updates about the scheduled departure. The airport had the initial one and no more"
Pros: "Plane was on-time and I got to where I needed to be. Price was also very nice."
Cons: "Boarding was a painful long queue. Plane was crammed and hot. Food / Beverage cart didn't come around until the flight was almost over."
Cons: "Rude attendant at the gate"
Cons: "We arrived more than 2 hours too late - this on a 2 hour flight. This can happen - but flight history shows that this flight is too late every day. The seat pitch is the worst of all low-cost airlines in Europe. Also the plane needs a renovation. We are flying regularly low-cost airlines. But non of the competitors is so expensive. Vueling can’t be recommended."
Cons: "Cancel connecting flight without offering alternatives on the same day. Confirmed another flight a week later of the intent flight without my consent. Had to rebook connecting flight a day earlier of the intent departure date, losing a day stay in B&B, and expense on transport due to different airports."
Pros: "Boarded from front and back of plane"
Cons: "Very expensive but felt like budget airline. No space at all, legs were in pain bumped up to back of the front chair the whole time. Crew members very inattentive. No room for small carryon items. Would be more okay with this if tickets were cheaper, but for what I paid I expect better"
Pros: "On time departure"
Pros: "crew excellent and after much discussion they performed miracles"
Cons: "wife is disabled,told she had aisle seat,staff on board had to shift her 3 times,we were booked in together but sat apart on both trips,full marks to the cabin crew who really did a great job of moving people around but we had no help from last minute.com and less from the airline when we phoned in regard to my wifes mobility scooter.sorry its back to Easy jet."
Pros: "Staff were fine, lovely to check in online and not have to worry"
Cons: "Once onboard we sat for nearly an hour going nowhere"
Pros: "The Staff were very attentive and attractive!! Very Comfortable flight and well worth the money! I would only fly with Vueling to Barcelona! Amazing Experiance Thank you everyone"
Pros: "Easy boarding and smooth flight."
Pros: "Good cheap no frills price"
Cons: "Having to stand in line for almost one hour to board.Would have been better to let us remian seated instead of calling us so early."
Pros: "Quick and easy, no frills, cheap flights, on time, great between Euro countries but not beyond. Newer airbusses with comfortable seats for short flights not long flights. just make sure you don't check bags, just carry on size. clean and cheap and easy, but don't expect more."
Pros: "The crew was nice and polite."
Cons: "The flight was unable to take off on time, which they did not communicate until after boarding. All of the passengers had to sit on the plane on the tarmac and wait an hour until we were able to take off."
Pros: "Was given the Exit seat"
Cons: "Had to leave my hand luggage at check in because of fully booked flight And had to take out my laptop and carry it throughout the flight without case"
Cons: "Cancellations and delays over and over again. Will not be using them again."
Cons: "Flight was 2 hours late. Incredibly messy boarding procedure. Then they kept everyone in the plane for more than one hour with no air conditioning. Crew had to open the aircraft doors to let some air into the cabin."
Pros: "Good crew, Lovely flight"
Cons: "Slight delay but wasn't a big problem"
Cons: "Dely and they lost my bags"
Cons: "they left my lugage the delayed the flight for 2 hours, terrible services"
Cons: "EXTREMELY cramped. Worst experience since Ryan Air."
Cons: "The airplane seemed very old, worn, and tired. This makes us feel less safe."
Pros: "The price"
Cons: "It is difficult to change the conditions of the initial purchase the seats are not comfortable at all"
Cons: "I wanted to book with British Airlines only to find out it was booked with a low end poorly rated airline I cancelled the flight I bought trip insurance but BA will not get back to me about a refund. Was on the phone many times waiting for very long time only to get disconnected and left on hold Now but rate BA low low low"
Cons: "Delays. Poor boarding lost luggage"
Pros: "cheap ticket"
Pros: "Safely arrived."
Cons: "Delay without warning. Very little to no communication. No real update. Disorganized boarding. Was put in a seat that didn't recline without being told."
Pros: "On time, friendly staff at the airport and on board."
Cons: "Too hot on the ground after boarding, waiting for so long and no one explain what's going on. Captain on tbe spesker was too loud."
Cons: "Very old plane Late leaving Missed first landing and had to try again ( guess it was wind) Luggage 45 minutes"
Pros: "on time, great boarding, comfortable seats and above all... inexpensive"
Cons: "no food or drink of any kind"
Cons: "Hold checkin counter open to advertised time"
Pros: "I wasn't allowed to fly as the Scottish government said non essential travel wasn't allowed and I wasn't allowed the opportunity to get a voucher for my flight"
Cons: "Seeing as I wasn't allowed to fly l could have been offered a voucher or someone at Ryanair help could have answered my question about my flight"
Pros: "The crew was kind."
Cons: "I had to buy a plus ticket for my luggage, but I bought a priority before. I don’t like it."
Pros: "Staff was very friendly both ground and cabin. Flight left a little late but all in all it was a good service. I certainly wouldn't complain."
Cons: "I didn't particularly like the constant upsale(online)but then it is a budget airline, so this is to be expected these days"
Pros: "Great flight at a great price."
Cons: "Land softer"
Pros: "Fast boarding"
Pros: "It was an ok flight, although late in boarding pilot made up time. Good landing."
Cons: "Flight delayed as usual"
Pros: "Exellent start and landing! Bravo pilots!"
Cons: "the heat in the cabin was unbearable"
Pros: "Crew were polite and friendly. Aircraft was clean and comfortable and the price was unbeatable."
Pros: "Cheap price"
Cons: "Late boarding and twenty minutes late taking off then no staff to meet the plane when it landed in Stansted for 40 minutes so I missed the train I was booked on which cost me more than the return flight to renew my train ticket"
Cons: "Having to now pay and queue for cabin baggage is treating customers like dirt. Flight was one hour late to Dublin so missed my connection. Best not flying with this crowd in future."
Cons: "This is the terrible airlines that we have ever experienced. It’s not organized at all. After booking the ticket, I didn’t say we have to check in 2 hours prior to not to get charged at the airport. When we stand at the encounter, everyone in line didn’t know this and had to turn around to get in the different line to pay for checking in. After that, we had to get back in a long line and the lady didn’t mentioned that she can check in our luggage’s. With that being said, we had to go back to other encounter to pay for checked in luggage. We paid almost $200 for checking in and luggage. How stupid is that? We and other customers in line all said we felt it’s the rip off. We come to Ireland for vacation and expected it would be welcome and nice. This turned us off. Never fly with this airlines again. Thumbs down!!!"
Pros: "On time"
Cons: "Flight had group of youngsters who should not have been allowed on flight. They displayed rowdy behaviour and swore and gestures throughout flight. Staff did very little to try and stop them until other passengers started to complain."
Pros: "Inconvenient all, no aplogise of delayed Flight as like the turtle!"
Cons: "To prepare on time!! Plz Eeven though I’ve booked more planty of time for next plan, it was late because of too much delayed"
Cons: "RYanair always delayed (1h30 delay inbound, 2h delay outbound), that company is a disgrace"
Pros: "The price"
Cons: "The flight was delayed by 2 hours and when calling the customer service representative they couldn’t even confirm the delay of the flight."
Cons: "Was told at boarding gate for a visa check stamp requirement. Admittedly it was mentioned in a casual way in the boarding pass,but wasn't a border control requirement. The airline could have done it there. But was denied boarding, waited for 6 hours to catch next flight and further connections."
Pros: "I actually received my checked bag on the other side, so that's good."
Cons: "Positively, unimaginably unenjoyable in every other way."
Pros: "El avión está nuevo y la tripulación está bien"
Cons: "No hicimos check in por internet y en el aeropuerto nos hicieron pagar 55 libras esterlinas por persona para hacer check in"
Cons: "1 hour flight delay 1 hour delay disembarking due to non-availability of ground staff Another appalling travel experience with Ryanair - they should not be allowed to operate an airline"
Pros: "Not much"
Cons: "everytime I fly Edinburgh to Dublin and in the reverse direction I am delayed. This has happened for 4 return journeys I have made in the past 10 months. Last night's delay meant I missed my 3hr bus home to Galway and had to wait until 6.30am!!! Why is this flight alway always delayed. This has also happened to my family on different occasions, Why??"
Cons: "Nearly 3 hours late and no proper explanation for delay. Sorry but delayed incoming aircraft doesn't wash. Also had to wait nearly half an hour upon landing at Stansted before we could disembark"
Cons: "Having to pay to use the toilet on board"
Pros: "The plane was comfortable and very clean. You could tell it was a newer aircraft. The crew was very polite."
Cons: "Charging a fee to check-in at the airport is ridiculous. Not every traveller has access to a computer/printer when they travel so that can be big hassel for customers. We didn't have to deal with this, but it could stress out other customers."
Cons: "Delay was make rest of trip worse cos my other communication away without me. And I have to find alternative way"
Cons: "We had to go to three different desks to get our bags checked in: one for payment, another for printing the bag label and another for dropping off our bag. Also they wanted to charge us 15 quid each to print our boarding pass because the airports wifi wasn't working. This will be both my first and last experience with this company."
Cons: "I booked, thinking it was in military time, then realized a couple hours later and tried to cancel or at least rebook. They wouldnt cancel and wanted to charge me almost the whole ticket to rebook and would only give me 24hrs to do so. Most airlines give 4-24hrs to change or cancel, allowi f for human errors. I don't advise booking with Ryan Air."
Pros: "She was the most miserable and unfriendly person I have ever met! Why has she chosen a customer facing role?????"
Cons: "Air stewards, all very chatty amongst themselves but no time for their customers!!"
Pros: "Getting off the plane at the other end, eventually."
Cons: "The massive delay, the move of gates to the other end of the airport only to get onto a bus and then wait 15-20 minutes to get off the bus and onto the plane. Even an offer of free coffee on board would've been nice but nope, just a few apologies over the PA."
Pros: "Crew jokes eased the tension after the flight was delayed"
Cons: "Flight delayes"
Pros: "If you pay for priority boarding you do expect to get first on the airplane But you go with everyone on the bus and since you got first you are among the last to board ...what the point to pay than?"
Pros: "That it was cheap, and short. Would've paid slightly higher ticket prices for less sales pitches and maybe tv shows on seats."
Cons: "That every two minutes, we had a session pitch for everything from food to scratch off tickets. Give it a rest!"
Pros: "I like how inexpensive the flight was. This would make up for the other things had we not been seriously taken advantage when it came to our luggage!"
Cons: "We checked in online the night before our flight but didn't get a confirmation. We didn't think anything of it until we got to airport to find that we didn't show checked in, had to pay EXTRA to have our boarding passes printed off, and had to pay for EACH of our bags as well!! OH! And it's almost DOUBLE if you pay for it at the airport where you can weigh it then if you do it online! And take caution! Our bags that are considered carry on size are still too big for this airline do you will forced to check Them! This is obviously how they offset their inexpensive tickets! The cost of the ticket, once you add in all the other unexpected expenses in order to actually get on the flight, was NOT worth the "cheap" tickets we got! That's the only reason we decided to fly to Ireland while on our trip to the U.K. Had we known it would cost this much we never would have come to Ireland for two days!!"
Pros: "I arrived safely without a scratch. The entire crew were very nice. Things were clean. There were no screens for the addicted. I got some sleep before the announcements and sales kicked in on the short flight."
Cons: "Gate was changed after initial assignment. I wouldn't have known if I hadn't sat almost in front of the counter and overheard a customer there saying my flight. I asked someone even closer to the counter if that's the gate, and was told no. There aren't even display boards at the counter so you really have to check. The right gate ended up on the opposite end of the airport, so I wasted a trip and a half, in a way. The previous flight was late, so we boarded half an hour late. We were warned to wait another half an hour on the tarmac but luckily got out in less than half that time. There was no liquid soap in the toilet. I unscrewed the bottle (they really save money and the environment there), put in hot water, and was able to get the soap I needed."
Pros: "Room for my bag."
Cons: "Changed Gates at boarding time, twice. Taxied for almost an hour before take off. I was on an aisle seat and the crew kept bumping into me, somehow even when I leaned the other way."
Pros: "The crew were friendly, plane was clean"
Cons: "The flight was delayed as the flight before hadn't landed, which happens. But when we arrived at Stanstead we waited a long time to get off of the plane, and the bags from the hold were not released for another hour and a half after landing, with no recogition of this or apology for the wait."
Cons: "Late no communication stuck in a queue at airport and no one said a word for over an hour! Will never use again"
Pros: "Arrived on time after leaving late"
Cons: "I was too tall to be sitting beside two very big people"
Pros: "Short flight"
Cons: "Did not receive an email from Ryan air. Arrived at Edinburgh airport and was told that since I did not check in and it was within 2 hours of the flight, I would have to pay 50 Euro per passenger to check in. There were 3 of us. I had previously paid for checked bags and to reserve seats. Sneaky way for an airline to sucker people out of money. Have flown Ryan air before. Will never again. Unfortunate. Staff was welcoming and flight was comfortable. Not a reflection of employees. 100% reflection of upper management."
Cons: "Printing my boarding pass at home to make sure I didn't have to pay a 50 euro fee. It's hard enough to do it right before you leave, but we couldn't print anything for the flight back to Brussels."
Pros: "The flight was painless and the staff were very kind throughout the flight."
Cons: "Horrible airline!!! You could not pay me to fly with them again!!! Short, rude staff, every little thing was an additional charge, super uncomfortable seats. Flying with them was a nightmare, never again!"
Cons: "The have good plans flying at reasonable rate and good schedules. If the seat is a bit stiff and the hard surfaces reflect noise...I take that into account when iBook the flight.."
Pros: "The length of the flight"
Cons: "Not only do they require you to check in online two hours prior to your flight but you have to print out your own boarding pass and if you haven't paid for your luggage you have to now get off line and walk to a seperate line to now pay for all three things that not went from a $50 flight to a $250. I will never fly with this airline ever again! The service was horrible, no one was willing to help"
Pros: "I liked the fact that my initial ticket was a good value. I liked arriving safely and on time. A Ryanair attendant took me under her wing and made sure I made my flight, without her, I would not have made it. I am thankful for her."
Cons: "Ryanair is not for the uninitiated. Nor for those who don't read the fine print. My baggage fees were not included, nor were the extra heavy baggage fees. My flight change fees were also as much money as my initial ticket. I almost missed my flight because of the extra time required to add in and pay for all of these fees. All told, at the end of the experience, I ended up spending 400% of the cost of my initial ticket. Be wary, be informed, read the fine print, and then be prepared for shamelessly overt marketing, uncaring bored male flight attendants, and a shabby dirty plane covered in cheap vinyl and bill boards. Next time I will pay any price to avoid this experience."
Pros: "The flight was fine. The on board staff was competent."
Cons: "I was not able to use the flight to Edinburgh so this information pertains to my flight from Edinburgh to Dublin. Myself and two friends on the same flight arrived at the airport very early because we were warned we needed extra time for customs. Little did we know that the extra time we needed was to make sure we didn't miss our flight due to the incompetence of the Ryan air staff checking baggage. But actually even before that, you need to be aware that you'll pay another $15 if you are in the same situation we were in and are unable to print your boarding pass. When we arrived to check baggage their automated system was not working. This appeared related to payment however there didn't appear to be anyone in the long line able to do this. We were subsequently sent back and forth about six different places in order to Just check our one piece of luggage each. One of my friends was directed to a separate line at one point and the agent started yelling at us while we were in line. There was only one poor woman who knew what she was doing having to handle several of us who were angry (not just us), as well as a long line of passengers trying to also check their bags. As I said I would not fly Ryan Air again if you paid me! In the long run you pay more between their "extras" and the aggravation."
Pros: "The flight arrived on time."
Cons: "It was a very rough landing, the roughest I've ever had. Also the airline tries to gouge people by having unexpected costs such as that for luggage. No baggage is included but that is in the fine print or not explained at all so when you get to the airport you have to buy luggage for the flight which unsurprisingly, is more expensive at the airport rather than online."
Cons: "I checked in online to avoid the fee yet when I arrived they claimed I didn't fully finish the check in process so they charged me 135 pounds for 3 of us. The website was horrible and kept dropping me so after I chose the extras, paid with my credit card, and received the billing confirmation I thought I was done. I even showed them the email but they played hardball and made me pay the fee. Funny thing was they had all the passport information they needed because I really did check in online so all they had to do was push a button to print out my boarding pass. Biggest ripoff ever!"
Airlines flying from Scotland to Mykonos have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Scotland to Mykonos
Masks required on board, masks provided on flights from Scotland to Mykonos
Social distancing seating
Middle seats unavailable to book on flights from Scotland to Mykonos
Testing for antibodies, testing for symptoms for flights from Scotland to Mykonos
Waiving of change fees. Search flexible flights from Scotland to Mykonos