£249 Find Cheap Flights from Sri Lanka to England – Compare and Save

On the way there the food was not a good Standerd and fly Dubai is very cramped and again the food was not a good Standerd but on the way back food was excellent and staff were very helpful specially a lady which I took time to take her name Maria and another staff which was South African very very polite and helpful i am very sorry that I got her name

Very bad service and food variety will never come back again

My baby was with me it was really good experience with emirates

Fantastic as ever. Great staff super catering and excellent service.

Flight and entertainment great. Food needs to be improved, only one choice on the menu. Staff worked well throughout.

Crew were excellent and the bar service and chat fantastic. Cheese board delicious. Amenity kit good, very disappointing not getting pyjamas on this leg of the flight and needed to reuse from earlier flight.

Hospitality is good. Should improve on buggage handling because l lost a suitcase. Layover in Dubai was too long , 6 hours

They should resume the fast track for business / first class passengers

Everything was superb, only bad point was that the fast track on London Heathrow arrivals was not handed out to me and I had to go back to the gate to collect it.

All was good. Emirates should restart allowing fast track immigration for business class at Manchester airport. Saves a bit of time

We flew with Qatar Airlines before (2021) , the service was much better than this time, the flight attendants were not very friendly and cheerful . One of the attendants asked the person setting next to me (by the window) are you Mr. ……, if you may need any thing to let her know . I asked for a dinner meal with beef , she said, we are out, only chicken is available, then she said wait I may get you one with beef, she came back and gave me chicken. Then she gave the gentleman next to me the beef meal . The bathrooms were left dirty and full of overfilled paper tissues, urine every where on the floor and on the toilet seat . Qatar Airways has an excellent reputation and deserves better . Thank you 🙏

The service was good but the food was a NO

The flight was smooth Thank God but the delays and changing gates for 3-4 times made me so tired of walking back and forth with heavy bags I thought I was going to pass out with heavy headaches but Thank God finally found the final gate and home safe. These delays happen anytime for important reasons so just be patient when you come across these situations.

Good staff, good intent, decent entertainment. More seat space would always be of benefit

Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better

To many ads. 3 or 4 between each movie. All repetitive, all related to Doha which I was just passing thru.

The business class experience was awesome - I will be using QATAR airways again and it'll be business class again - appreciate the privileges afforded to the business class clients - thank you.

Luggage handling was very very bad. Damaged my new Calvin Klein bag and delayed another. Still did not get it since 2 days. Worst airlines and service.

This flight was packed and undercrewd! Service cart cam by twice on a 14 hour flight

Good and comfortable flight Helpful crew Decent food and drinks

The staff was excellent. They checked on my needs at the appropriate amount, letting me sleep when I needed, checking up when I was awake.

Maybe some more information as to why the flight got delayed I understand may be tell your customers that missiles were fired at a specific airport wouldn't be reassuring to the customers and would cause mayhem but something like recent events have cause a delay on your flight or smth

The seats seemed smaller than other business class offerings. The entertainment menu was limited. Flight crew was good.

I liked the crew, the food and the foot space. I did not like the comfort of the seats.

It’s a business class ticket but they didn’t give a lounge access

In Colombo when I-drop my baggage Sri Lanka air line crew not polite way talk very rude

Certainly! Here’s a more concise and refined version of your report, maintaining a polished and professional tone: --- Crew Check-In – Kolkata (CCU) The crew handling check-in in Kolkata was outstanding—efficient, courteous, and highly organized. Flight Segment – CCU to Abu Dhabi (AUH) A standard flight overall. Notably, only one in-flight meal option—a vegetarian curry—was available, which seemed unsuitable for a red-eye journey. The crew offered no alternatives, which was unexpected. Flight Segment – Abu Dhabi to Rome (AUH-FCO) Comfort improved on this leg, but service quality was average, falling short of Etihad’s premium standards. Crew attention was heavily absorbed by a difficult couple in Row 15 (port side), resulting in disproportionate focus. It was concerning that a steward had to personally return to apologize, a task better suited for supervisory staff. This highlights a development opportunity for supervisors Anna and Quashim in managing guest escalation professionally.

Extremely bad food, they never gave our bags in time, the online check-in did not let us check in because we had Indian OCI not sure why we were given the option to check in then, because we couldn’t check in online we had to go in person and we were not able to change our seats and sit with our family

1st time with. Etihad Airways and it was amazing from check in to crew. Great flight.

Boarding was quick and efficient. Ground staff were pleasant and courteous. Food was tasty, portions were good for me. Food containers kept slipping on the tray. Tray would look better with an anti-skid tray mat. I had the bulkhead seat which was very uncomfortable for couple of reasons. Aircraft is designed with no throughput to move across aisle to aisle. Passengers kept jumping over my legs to get from one side to the other to use the toilet. Secondly I had a mother and 9 month baby next to me. Mom had to hold baby for 12 hours in her lap as he did not fit into the bassinet. Half the baby was on my lap during the flight. Aircraft temperature was very cold - light attendant said it was the central cooling and nothing could be done about it. Movie selection was very poor old and outdated.

I had been keen to try this airline and I found the food great and appreciated the metal utensils. I found the seating space smaller than most. I am 177cm and was unable to reach down and pick up something off the floor because the seat in front was too close. One of our seats couldn’t be locked in to recline and the staff were sour and unhelpful. We were on 3 flights in a row and were only provided a total of about 700ml of juice / water for the 24 hour period. I recommend taking your own bottle on board because staff will fill it for you. I had to keep asking for water and they couldn’t come up with any better solution than 100ml at a time in a cup. I asked them to give me 2 x 500ml bottles of sparkling water that we could have to ourselves and the lady I asked didn’t want to give me the whole thing until another staff member understood the problem and overrode her. It would be handy to suggest people bring a refillable bottle on board.

Sri Lankan airline had less entertainment choices and Sri Lankan national carrier did not have language choices

Very poor. The flight was delayed for over an hour. Also, our baggage, including that of many passengers, approimately 180 bags did not arrive, and we are yet to receive it.

Poor, They have damaged my luggage and I have filed a claim at Colombo airport. They promised I will be in touch by the team within next 2 days but there is no One contacted me at all after 1 week. I then follow up again and received an email acknowledging my claim and claimed that they will reply in 12 days on investigation. Again, no response at all after that… Very disappointing…

All good, on time, depart.only bad side was, airxraft is too old to be in business.hope ailine will manage somethinv somewhat.all good

Was good, comparatively. A330, with good crew set.on time depature. And crew try there best, to make thing efficient.

Spesific ,Crew and cabin manager, look after all pax on board despite being in a old A320 equipment.Got free seat upgrade as well,but old style seats, no much comfert on it.But food and the spesific crew, was amazing.maintain airlanka standerd.the cabin manager, who was so much keen,keen operate as per SOP.

The staff was absolutely phenomenal but the other elements of Sri Lankan Airlines need some serious adjustments. The day started off with terrible news that the flight was cancelled from Male and that the plane went to Malta. As an American, when such delays occur, the airlines find suitable ways to accommodate their customers such as putting them in an Airport hotel or lounge while waiting for the next flight. A 1.5 hour trip turned into 12 hours with no accommodations from the Airlines except a ticket to eat breakfast. For such a Billion dollar industry, a cheap breakfast is an insult toward the customer and something greater should have been done.

Many changes need to be addressed from airport check in to flight departure. If they observe other major airlines, then they can expect what Sri Lankan airlines need to update their procedures.

Smooth takeoff and landing. Best service experience in all our travels over the years. Caring and attentive crew. Loved our flight to and fro.

I liked the pilot he was super positive. The seating on this A320 was ridiculous I have never had so little space fora four hour flight. Really was ridiculous. The service was also very poor and attituded. Not what I expect from BA a real disappointment.

Crew was super lazy. Trash languished for hours and hours. 20D where my wife was, the screen was not touch pad and after 2 compaints to flight attendent, he finally showed us the wired control. My screen, 20E would not fully stow, just stuck up a little but inconvernient. My seat control was extremely difficult to engage. My foot rest would not. Flight could not land and circled for over 15 minutes. Since the connection was tight and our boarding pass did not show which terminal, we missed our direct flight to Austin and had to be rescheduled through DC which added 5 hours to our flying time. Bags were checked to Austin but did not arrive same day. Finally received them 24 hours after we arrived but only because I was extremely persuasive, Agent in London was very helpful in reschuling flight.

I washed attendant for assistance and she never got back to me. I asked her a second time and she said she would check. She never did. The flight was over an hour late taking off No food service was offered despite over 4 hours on the flight

better seats (very uncomfortable), access to wifi was a nightmare, and food was blah.

I chose seating based on me being 6’3 and they changed planes I guess bc I got 2 random Seats that were middle and window and vert cramped and uncomfortable for a long flight….should have been able to get same seating just different aisle maybe especially since we picked them and weren’t random

Liked that our agent at check in changed our seats to allow us to have more space.

I was upgraded to Busines Class from premium economy which was a great surprise. But......the service was not marginally better than premium economy. After the welcome on-board drink, I only saw a flight attendant twice...... when she delivered gluten free meals. In between, during a 8 hour flight, she didn't check back with me to offer water or collect trash. I had to fetch my own! The gluten free food was not good - they gave me the same meal whether I was in premium economy or business class.

My flight out of London was canceled on September 9. We could not get a flight to Italy until 2 days later. That means we would miss my son's wedding. So we had to take a train from Heathrow to central London (14 £ = $18.99). We then had to take the train from London to Paris (612£=$830.24). We had to take a taxi from the Paris train station to the Hotel Sixteen in Paris (€67.5=$78.67). Our hotel in Paris is (€340 = $396.26). Our flight from Paris to Italy was (€442.25=$515). The bills are attached. Sent from Yahoo Mail for iPhoneInline image Inline image Inline image Inline image Inline image Inline image

Boarding was offal, crew and jet old and most things were not working, food was terrible.

Staff was very attentive, from the counter staff to flight attendants. Food was not great.