Find cheap flights from Thailand to London Heathrow Airport

Find cheap flights from Thailand to London Heathrow Airport

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Good to know

Low season: October
High season: March
Average price: £610
Good deal: £531

Best time to beat the crowds

4%

expected price decrease

Most popular time to fly

8%

expected price increase

(avg. price over the last 2 weeks)

or less (return)

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Book cheap flights from Thailand to London Heathrow Airport (return)

Airports
Origin
Bangkok
£417
only
£417
Ko Samui
£562
only
£562
Phuket City
£792
only
£792
Chiang Mai
£707
only
£707
Destination
London
£417
only
£417
Wed, 12 Aug
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
19h 25m
Sat, 12 Sep
LHR
London Heathrow Airport
BKK
Bangkok Suvarnabhumi Airport
15h 05m
£417
Trip: 32 days
8.0Excellent Show reviews
Overall 8.0 Excellent
Based on 22,835 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
JFK
IST
Good 7.0

Pros: it good but the food should be better

Cons: don’t know

IST
PRG
Mediocre 2.0

Pros: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Cons: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

GYD
IST
Excellent 10.0

Pros: It was crew amazing

IST
ODS
Excellent 10.0

Pros: The flight was excellent, and the team worked very well.

IST
LAX
Excellent 10.0

Pros: The crew were super patient there was a traveller was so irritating kept complaining about everything and ,moving from one seat to another even insulting the crew but they never lost their cool I thought that was wonderful .i learnt something.

Cons: If a tooth paste and brush was provided in the little pack it would have made life better.

Wed, 6 May
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
29h 35m
Sun, 7 Jun
LHR
London Heathrow Airport
BKK
Bangkok Suvarnabhumi Airport
15h 55m
£429
Trip: 33 days
7.7Good Show reviews
Overall 7.7 Good
Based on 743 reviews
Boarding
7.6
Comfort
7.6
Crew
8.1
Entertainment
7.5
Food
7.5
CMB
LHR
Excellent 8.6

Pros: It was all positives from the time we check in until we arrived in Kindon.

Cons: They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals.

CMB
LHR
Excellent 9.0

Pros: In economy class good enough leg space when compared to other airlines.

Cons: Head phones connections does not work most of the time.

CMB
DOH
Excellent 9.3

Pros: Flew a few times with UL mainly as it's part of One World and being a QR member I get additional miles and point and travel in business at affordable prices compared to QR extremely high price.

Cons: Need more movie options. Presently 95% movies are one or more year old.

MEL
CMB
Excellent 9.0

Pros: Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!

Cons: None

CMB
JED
Good 6.0

Pros: Boarding on time

Cons: Better onboard service

Wed, 3 Jun
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
17h 45m
Wed, 8 Jul
LHR
London Heathrow Airport
BKK
Bangkok Suvarnabhumi Airport
15h 05m
£429
Trip: 36 days
8.0Excellent Show reviews
Overall 8.0 Excellent
Based on 22,835 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
IAD
Poor 0.0

Cons: Very poor job . I had bad experiences.

SFO
IST
Good 7.0

Pros: Too short For my experience is not hectic

Cons: Entertainment crew food

KBL
IST
Good 6.0

Pros: Flights out of Kabul are generally filled with less-experienced travelers, so Turkish Airlines did the best they could with a planeful of new flyers. Entertainment system had some pretty good choices.

Cons: There's a coronavirus outbreak going on. Just slow down, everyone. Take it easy. Slow down boarding. Slow down disembarking. Enable social distancing. Just slow down. We were packed into economy class, touched by every person walking past, bumped by every bag over every shoulder. Just take it easy. Let passengers try, even a little, to maintain a little social distance in economy class.

IAD
IST
Okay 4.0

Pros: Pilots were good, they provided a smooth ride.

Cons: Nothing better than other competitors (Qatar Airlines). Turkish Airport had poor washrooms and seatings (not expected from a European country). Flight from Turkey to Pakistan was without earphones, you had to beg for it. Less professional airline crew.

OSL
IST
Excellent 10.0

Cons: They cancelled my flight

Wed, 9 Sep
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
19h 25m
Sat, 26 Sep
LHR
London Heathrow Airport
BKK
Bangkok Suvarnabhumi Airport
15h 05m
£438
Trip: 18 days
8.0Excellent Show reviews
Overall 8.0 Excellent
Based on 22,835 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
LHE
IST
Mediocre 2.0

Pros: Worst customer service ever no one ever answer the call also no one ever answer call from vayama DO NOT BUY FROM VAYAMA

Cons: Honestly never buy a ticket from a vayama or kayak worst companies to buy ticket from I wanted to extended my ticket and they were charging me $1200 for extending my ticket from Lahore to New York ... instead I just missed my flight and got new ticket for $500

OSL
IST
Mediocre 2.0

Pros: Nothing

Cons: Worst ever airline in the world charged me for Cary on bag $430 for weight 8.7kg from Oslo Norway to adiss ababa Ethiopia I recommend no one has to fly with Turkish airline poor customer service

OSL
IST
Excellent 10.0

Cons: They cancelled my flight

KBL
IST
Good 6.0

Pros: Flights out of Kabul are generally filled with less-experienced travelers, so Turkish Airlines did the best they could with a planeful of new flyers. Entertainment system had some pretty good choices.

Cons: There's a coronavirus outbreak going on. Just slow down, everyone. Take it easy. Slow down boarding. Slow down disembarking. Enable social distancing. Just slow down. We were packed into economy class, touched by every person walking past, bumped by every bag over every shoulder. Just take it easy. Let passengers try, even a little, to maintain a little social distance in economy class.

LHR
IST
Mediocre 3.6

Pros: The crew was friendly and helpful.

Cons: The leg room was smaller than most other flights and the war phonejack didn't work and the video constantly paused every 30 seconds. Also the 1 8kilo bad allowance in the cabin is a bit unreasonable but I see why they need to because the overhead storage and under the sit storage was less than normal too.

Wed, 29 Apr
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
29h 35m
Wed, 27 May
LHR
London Heathrow Airport
BKK
Bangkok Suvarnabhumi Airport
15h 55m
£461
Trip: 29 days
7.7Good Show reviews
Overall 7.7 Good
Based on 743 reviews
Boarding
7.6
Comfort
7.6
Crew
8.1
Entertainment
7.5
Food
7.5
CMB
MAA
Excellent 8.0

Pros: Good seats with leg room.

Cons: None

AUH
CMB
Mediocre 2.0

Pros: They lose my luggage

Cons: They loose my luggage

CMB
MEL
Okay 4.6

Cons: Plane was too cold. Asked staff to adjust but still to cold.

MEL
CMB
Excellent 9.0

Pros: Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!

Cons: None

MLE
CMB
Good 6.0

Pros: The food was really good. Had the chicken sausage with pasta and mushroom.

Cons: After travelling from the Maldives and our final flight home from Melbourne to Brisbane, several people had their luggage sopping wet due to rain at Melbourne. Everything inside the luggage was wet. Qantas Customer Service was not empathetic. They said it was only water and bad luck.

Fri, 10 Jul
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
15h 10m
Wed, 12 Aug
LHR
London Heathrow Airport
BKK
Bangkok Suvarnabhumi Airport
28h 45m
£483
Trip: 34 days
7.9Good Show reviews
Overall 7.9 Good
Based on 3,614 reviews
Overall
7.9
Boarding
8.0
Comfort
7.6
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
LHR
Okay 4.3

Cons: - Leave in time - Working onboard entertainment system

HEL
HKG
Excellent 9.6

Pros: A350, very comfortable and quiet. Good crew and pleasant flight

Cons: cabin temperature was a bit too high through the night.

DUB
HEL
Mediocre 3.0

Pros: nothing

Cons: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight

HEL
CPH
Good 6.0

Cons: It was late

OSL
HEL
Excellent 10.0

Pros: All is great.

Cons: Nothing is not good.

Wed, 8 Apr
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
24h 40m
Mon, 20 Apr
LHR
London Heathrow Airport
BKK
Bangkok Suvarnabhumi Airport
21h 00m
£514
Trip: 13 days
8.4Excellent Show reviews
Overall 8.4 Excellent
Based on 10,791 reviews
Overall
8.4
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.3
Food
8.1
BOS
DOH
Excellent 10.0

Pros: Crew and food

DOH
CDG
Excellent 9.6

Pros: Gate agent gave us extra legroom after our trip to Australia in the crying baby section. No one's fault, but a difficult 14 hour flight. Thank you again for your kindness.

KTM
DOH
Excellent 10.0

Pros: The crew really cares about their passengers

DOH
BCN
Excellent 9.6

Pros: Seats are wider apart than usual, leaving comfortable space for legs in economy class. The crew is really attentive and nice

DOH
DPS
Okay 4.0

Pros: The cre was really nice and very attentive.

Cons: The flight left the gate an hour late without giving us any explanation, I missed my connecting flight. The airline did offer a hotel to stay in, but no other apology or explanation was given to about 15 of us who missed a connecting flight.

Fri, 10 Apr
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
24h 40m
Sat, 18 Apr
LHR
London Heathrow Airport
BKK
Bangkok Suvarnabhumi Airport
21h 55m
£533
Trip: 9 days
8.4Excellent Show reviews
Overall 8.4 Excellent
Based on 10,791 reviews
Overall
8.4
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.3
Food
8.1
NBO
DOH
Excellent 10.0

Cons: don't know of anything

DOH
SOF
Excellent 10.0

Pros: Yes

COK
DOH
Excellent 8.6

Pros: Easy Boarding, nice crew

Cons: More vegetarian food options

DOH
BUD
Excellent 10.0

Pros: Yes, Crew was amazing and timing was perfect.

Cons: Excellent performance

BKK
DOH
Good 7.3

Pros: The seat that I picked.

Cons: Running water in the bathroom

Sat, 1 Aug
USM
Ko Samui
LHR
London Heathrow Airport
30h 40m
Mon, 24 Aug
LHR
London Heathrow Airport
USM
Ko Samui
19h 35m
£562
Trip: 24 days
7.4Good Show reviews
Overall 7.4 Good
Based on 6,606 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.6
Entertainment
7.4
Food
7.0
AUH
BOM
Okay 4.3

Cons: The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink

AUH
PEK
Excellent 9.6

Pros: Super easy check in. Good air hosting staff.

Cons: Same as ALWAYS - Beijing baggage pickup is an absolute joke. Takes forever and it is generally mayhem in the baggage hall. They really need to get ahold of this space and the behaviour of Chinese travelers.

BEG
AUH
Excellent 10.0

Pros: The crew was amazing!

COK
AUH
Mediocre 3.3

Cons: 1. The crew from Abu Dhabi to Belgrade was appalling. As we touched down at Belgrade Tesla airport, and were still taxiing, many passengers stood up, opened up the overhead compartments, took out their carry-on bags (some were pretty big hard top) and left it on the aisle. The overhead compartment doors were left open and once or twice the crew at the back murmured them to sit on their seats and strap themselves. But neither did the crew come up to severely reprimand them nor did the passengers seem to care. IT WAS THE MOST SHOCKING EXPERIENCE in my over 25 years of flying. Terrible service on part of Etihad Crew. 2. We'd just an hour's transit in Abu Dhabi airport and there were numerous passengers still trying to disembark from the Kochi-Abu Dhabi flight, pass through security checks, walk quite a distance to the gate and then get on to the bus to board the aircraft. Strangely there was no Etihad personnel helping us to navigate through this absolute chaos. Many people, young and old, were literally running with their bags. Some of us yelled that we'd a short connection and then one of the ground staff tried to make way for us to navigate through the huge queues waiting for security. This process could've been managed infinitely better. Just imagine if there were elderly passengers or little children? 3. Food was terrible. I'm a vegetarian and usually Asian vegetarian is reasonably good. In this case the rice was poorly cooked (grainy), lacked any variety (anybody who's familiar with Asian food can assure you that there're amazingly tasty and healthy vegetarian dishes that can be prepared - if Etihad needs help they're welcome to contact me). I'm surprised by all this. Try Emirates and one can see the quality of the food. 4. We'd to collect our boarding passes at Belgrade airport. We've a carte de legitimation (CDL) residence card for Switzerland but it seemed obvious that the ground staff at Belgrade have no clue what a Swiss CDL looks like. My wife who's a South African national cannot obviously enter Switzerland without a visa but the CDL is a legitimate document and that should have been it. Further we'd been checked in from Kochi to Zurich (and our bags had been checked through to ZRH). It's obvious that Belgrade staff are poorly trained and it caused unnecessary waiting time (nearly 30 minutes) and senior staff had to be summoned to clarify. I'm terribly disappointed with the overall service of Etihad. I'll never fly through Belgrade for sure. It's horrible and the travel desk were not particularly helpful. In fact I'm considering never to fly Etihad again.

YYZ
AUH
Okay 4.6

Cons: The Seats were really old and no new movies

Sun, 29 Mar
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
32h 30m
Thu, 30 Apr
LHR
London Heathrow Airport
BKK
Bangkok Suvarnabhumi Airport
17h 35m
£605
Trip: 33 days
7.7Good Show reviews
Overall 7.7 Good
Based on 4,129 reviews
Overall
7.7
Boarding
7.7
Comfort
7.4
Crew
8.2
Entertainment
6.9
Food
7.2
CDG
VIE
Excellent 9.0

Pros: The crew was great

Cons: 1-2 +cms leg space

CDG
IAD
Okay 5.0

Pros: Easy boarding, entertainment

Cons: Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future.

CDG
LHR
Good 6.3

Pros: Crew were very good.

Cons: No vegan food available.

CDG
CPH
Mediocre 2.3

Cons: This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better.

CDG
MAN
Excellent 10.0

Pros: The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc.

Thu, 9 Apr
CNX
Chiang Mai
LHR
London Heathrow Airport
27h 40m
Thu, 30 Apr
LHR
London Heathrow Airport
CNX
Chiang Mai
36h 15m
£706
Trip: 22 days
8.4Excellent Show reviews
Overall 8.4 Excellent
Based on 10,792 reviews
Overall
8.4
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.3
Food
8.1
SIN
DOH
Excellent 8.6

Pros: Yes

DOH
JFK
Excellent 8.6

Pros: Decent seats. Good amenities for a long flight - entertainment, pack with toothbrush/mask/earplugs/socks.

ATL
DOH
Excellent 8.3

Pros: The seat was ok... not too narrow neither too wide. All crews were awesone

Cons: Plz improve the foods and entertainments

DOH
CDG
Excellent 9.6

Pros: Gate agent gave us extra legroom after our trip to Australia in the crying baby section. No one's fault, but a difficult 14 hour flight. Thank you again for your kindness.

MLE
DOH
Excellent 9.0

Pros: Little things like being greeted by name when boarding, funny safety video

Cons: Wasn't the biggest fan of the food

Tue, 31 Mar
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
30h 05m
Tue, 7 Apr
LHR
London Heathrow Airport
BKK
Bangkok Suvarnabhumi Airport
35h 15m
£781
Trip: 8 days
7.9Good Show reviews
Overall 7.9 Good
Based on 8,648 reviews
Overall
7.9
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
7.5
Food
7.5
JFK
SVO
Mediocre 2.6

Pros: Nothing

Cons: My luggages are lost

JFK
SVO
Good 7.3

Pros: Crew, cleanliness

Cons: I did not see while purchasing that the tickets had “no luggage included” and was charged $100 per item at check-in.

JFK
SVO
Excellent 8.0

Pros: I did like the comfort and care about my qustions

TLV
SVO
Mediocre 3.3

Pros: Nothing in particular. An ok flight.

Cons: Uncomfortable seats. Departed late from Tel Aviv, long outdoor wait at 4 C degrees for the buses from airplane to terminal, arrived 25 minutes before connection to Tokyo scheduled to depart, but the claimed that gate is closed so got stuck in Moscow for 24 hours.

SVO
DXB
Good 6.0

Cons: Old A330, entertainment system is very tired of this world

Thu, 16 Apr
HKT
Phuket Airport
LHR
London Heathrow Airport
27h 10m
Thu, 14 May
LHR
London Heathrow Airport
HKT
Phuket Airport
21h 25m
£792
Trip: 29 days
8.4Excellent Show reviews
Overall 8.4 Excellent
Based on 10,792 reviews
Overall
8.4
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.3
Food
8.1
SGN
DOH
Excellent 9.6

Pros: The crew is very friendly and helpfu; the space between seats is noticeably larger than usual

KUL
DOH
Excellent 8.0

Pros: Amazing trip Qatar airline is great

NBO
DOH
Excellent 10.0

Cons: don't know of anything

KTM
DOH
Excellent 9.0

Pros: The crew was super attentive. The seats were really confortable. I loved that the seat would completely flatten to make a « bed », wonderfully for sleeping!

Cons: The check in and boarding in Kathmandu was really not good. I requested wheelchair assistance when I booked, and was never offered a wheelchair nor any assistance for that matter ...

BKK
DOH
Excellent 10.0

Pros: I understand why this airline is ranked very high. The food was very good, the seats have more legroom even in coach and the movie selection was good.

Cons: The plane was about 1/4 full. Not that that's bad I just thought it should be mentioned.

Sat, 28 Mar
HKT
Phuket Airport
LHR
London Heathrow Airport
31h 55m
Mon, 6 Apr
LHR
London Heathrow Airport
HKT
Phuket Airport
21h 15m
£1712
Trip: 10 days
8.7Excellent Show reviews
Overall 8.7 Excellent
Based on 6,151 reviews
Overall
8.7
Boarding
8.7
Comfort
8.5
Crew
8.8
Entertainment
8.4
Food
8.2
LAX
TPE
Excellent 10.0

Pros: The crew was very nice and helpful.

Cons: This is not related to the flight itself, but EVA could do a better job of communicating useful information on its website. Because of covid 19, Taiwan recently banned foreigners from entering Taiwan. I was concerned that this might affect my travel plans since I needed to change planes in Taipei. A clarification of this policy on EVA's website would have been VERY helpful, especially since their phone lines were completely overwhelmed.

TPE
SFO
Good 7.0

Pros: Crew was great. Economy seat was like any economy seat on an airplane. The seats recline more than others I have flown on. The only thing that I liked was that the plane was not filled and I could stretch out a bit on some empty seats.

Cons: The food was horrible.

LAX
TPE
Excellent 8.3

Pros: The overall ease I enjoyed.

Cons: Seasoning packets with the food would be nice like salt and pepper.

TPE
NRT
Excellent 10.0

Pros: Food

Cons: Seats

TPE
LAX
Mediocre 2.0

Cons: Please notify customer full details of schedule and do not change the flight information last minutes.

Book cheap flights from Thailand to London Heathrow Airport (one-way)

Airports
Origin
Bangkok
£237
only
£237
Phuket City
£235
only
£235
Destination
London
£235
only
£235
Sun, 29 Mar
HKT
Phuket Airport
LHR
London Heathrow Airport
28h 20m
£235
7.4Good Show reviews
Overall 7.4 Good
Based on 6,606 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.6
Entertainment
7.4
Food
7.0
HYD
AUH
Excellent 10.0

Pros: comfortable

KTM
AUH
Good 6.4

Pros: The crew was sufficient and polite. Seats are average. Food was extremely limited. Underwhelmed but, frankly, exhausted with the process of trying to get out.

Cons: Communication of flight departure time was not provided causing us to miss our flight and requiring over 2 hours on a cell call to Bangladesh to book a 24 hr delay which was further confused by computer glitches. Poor customer service at the flight checkin desk in Kathmandu who are, apparently, limited in what they can assist with.

MAD
AUH
Excellent 9.6

Pros: Crew was amazing. Service is top notch. You get to eat whatever you want whenever you want (no fixed time for menu serving).

Cons: The in flight internet should be of better value for business travelers. Emirates offers full flight connection for business and first class.

BEG
AUH
Excellent 10.0

Pros: The crew was amazing!

ZRH
AUH
Okay 5.3

Cons: Caboj crew were unfriendly and bordering on being rude. The basic rule of any service is to smile but when you've cabin staff whi look grumpy on a 7h flight that speaks of poor training of cabin staff. Etihad needs to do much better to retain customers on this hot segment.

Thu, 9 Apr
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
31h 40m
£237
7.5Good Show reviews
Overall 7.5 Good
Based on 3,081 reviews
Overall
7.5
Boarding
7.4
Comfort
7.3
Crew
8.0
Entertainment
6.9
Food
7.1
MNL
JFK
Excellent 10.0

Pros: Food was great, comfortable flight, no issues whatsoever. One of the best airlines I’ve flown with

MNL
SYD
Okay 4.6

Cons: The transfer in Manila was like nowhere else. After the security check we were sent outside where buses were driving to claim our checked-in luggage to take it for another check just to drop it one minute later. Anywhere in the world if you board a flight with a stop-over you see your luggage at the final destination, not the case if you fly trough Manila.

SFO
MNL
Good 7.3

Pros: The crew were attentive & accommodating.

Cons: Food was not that good at all.

HNL
MNL
Good 6.0

Pros: On the Honolulu to Manila flight the crew were attentive and pleasant. I was comfortable and had TV to pass some of the hours on board. On the Manila to Singapore, there was no TV and the crew were less pleasant.

Cons: The young crew on the Manila to Singapore flight could have seen the journey as more of an opportunity to actually do their job rather than a chance to sit at the back chatting. When I approached one for a hot water bottle as it was freezing, she screwed up her face at my request and turned and spoke to her colleague in a language I couldn't understand making me feel uncomfortable. One of the worst things though was the food. Throughout the whole flight from Oahu to Singapore, there were no vegetarian options (even the mid flight sandwich had ham and cheese). Further, you were served a hot meal almost within an hour of being in the air, then had to wait about six hours for the snack and then another hot meal was served within three hours of that at a very rushed pace making the experience very unenjoyable. This happened on the way to oahu also so it is something that they practice regularly. Terminal 2 at Manila is also terrible if you have a long layover!

MNL
MEL
Excellent 8.6

Pros: The plane was on time ,all good

Cons: A little more leg room... but all in all. Not to bad

Sat, 2 May
HKT
Phuket Airport
LHR
London Heathrow Airport
23h 40m
£238
7.4Good Show reviews
Overall 7.4 Good
Based on 6,606 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.6
Entertainment
7.4
Food
7.0
LAX
AUH
Mediocre 2.5

Pros: Ok

Cons: Comfortable

AUH
CMN
Okay 4.6

Pros: It’s OK

Cons: Need improvements

MNL
AUH
Okay 4.6

Pros: Nothing

Cons: Need improvements

KWI
AUH
Okay 5.0

Cons: 1- To present more than 2 choices of meals, either the main meals or snacks, like Kuwait

BOM
AUH
Okay 5.3

Cons: More entertainment and food options. Service not in line with price charged for the flight

Tue, 5 May
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
16h 20m
£240
7.4Good Show reviews
Overall 7.4 Good
Based on 6,606 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.6
Entertainment
7.4
Food
7.0
DEL
AUH
Excellent 10.0

Pros: Seat spacing, food, crew Everything

LHR
AUH
Okay 5.0

Pros: The planes were clean and well maintained. The eye masks were cool - reversible with writing to do not disturb or wake for food.

Cons: Staff all seemed like they didn’t want to be there. A menu for the food options so you know what you are choosing from - the staff didn’t know what they were serving. A snack/drinks bar to help yourself when you need through the flight.

LHR
AUH
Excellent 9.6

Cons: Off boarding in Abu Dhabi

BEG
AUH
Excellent 10.0

Pros: The crew was amazing!

AUH
HKG
Excellent 8.6

Pros: yes to both.

Cons: Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either.

Fri, 15 May
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
15h 10m
£241
8.3Excellent Show reviews
Overall 8.3 Excellent
Based on 15,296 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
MAA
DXB
Excellent 8.3

Pros: Crew was helpful. Leg room is good. Overall the flight was good.

Cons: Food could be better. Got Pizza for snack both ways. Could have been changed, and with 16 hours non stop, water should be offered more often. Although we can go get it ourselves, don't want to disturb others in the seat row to get snacks or water.

DXB
DMM
Mediocre 2.0

Cons: I did not receive the flight confirmation even after payment it was kayak mistake and i will never book from your site again

BAH
DXB
Excellent 8.0

Pros: Everything

Cons: We didn’t get tea or coffee :(

DXB
DEL
Excellent 10.0

Pros: I was upgraded to business class

BOM
DXB
Excellent 9.3

Cons: While boarding the flight from Dubai to Houston, no one announced about family boarding. About a quarter of the flight had boarded before we decided to get in the line ourselves, and they took us in without any questions. It would have been better if an announcement for family boarding was made. The Dubai to Houston crew could have been more friendly and welcoming.

Mon, 4 May
HKT
Phuket Airport
LHR
London Heathrow Airport
22h 25m
£242
7.4Good Show reviews
Overall 7.4 Good
Based on 6,606 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.6
Entertainment
7.4
Food
7.0
KWI
AUH
Excellent 9.0

Pros: Crew was great. Apartment class was great!

Cons: Don't put on the airport board that the plane is boarding when it is not

BEG
AUH
Excellent 10.0

Pros: The crew was amazing!

JNB
AUH
Excellent 9.6

Cons: Slight inconvenience having to wait for a connecting flight, which delayed our arrival plans at the destination....

AUH
CMN
Okay 4.6

Pros: It’s OK

Cons: Need improvements

JED
AUH
Good 6.0

Pros: crew was amazing

Cons: no traveller pack, toothpaste, etc. seats too tight.

Sat, 2 May
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
18h 40m
£243
8.3Excellent Show reviews
Overall 8.3 Excellent
Based on 15,296 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
DXB
IAH
Mediocre 2.0

Pros: I don’t like it

Cons: They take my money because my flight it’s was over And they charge me twice

NBO
DXB
Good 7.3

Cons: -Seat comfort - stingy with morning coffee -terrible departing plane

IAH
DXB
Excellent 10.0

Cons: Better kits for kids to keep them busy longer. The one that was provided kept my kid busy for about an hour or so in a 12hr flight.

DXB
BKK
Good 6.0

Pros: Good entertainment options

Cons: More beverage services

BKK
DXB
Good 7.0

Pros: Good selection of movies. Lights changing color on ceiling through the flight

Cons: Need more water service throughout the flight!! So dehydrated! Couldn't get up and disturb my seatmate, but really needed more water!

Sun, 3 May
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
16h 55m
£243
8.3Excellent Show reviews
Overall 8.3 Excellent
Based on 15,296 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
DXB
BKK
Good 6.0

Pros: Good entertainment options

Cons: More beverage services

DXB
ALG
Excellent 10.0

Pros: I moved from Economic class to business with my skywards in 2 minutes

Cons: Better food on business class

DEL
DXB
Excellent 10.0

Pros: Excellent service

Cons: We love to fly again in Emirat

GRU
DXB
Excellent 8.0

Pros: Entertainment, punctuality, helpful crew

Cons: Food

DXB
DMM
Mediocre 2.0

Cons: I did not receive the flight confirmation even after payment it was kayak mistake and i will never book from your site again

Sat, 4 Apr
HKT
Phuket Airport
LHR
London Heathrow Airport
22h 25m
£244
7.4Good Show reviews
Overall 7.4 Good
Based on 6,606 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.6
Entertainment
7.4
Food
7.0
JED
AUH
Good 6.0

Pros: crew was amazing

Cons: no traveller pack, toothpaste, etc. seats too tight.

AUH
CMN
Okay 4.0

Pros: It’s OK

Cons: Need improvements

GVA
AUH
Excellent 8.0

Pros: I slept. Food was fine even though I forgot to order vegetarian. Movie selection seemed extensive too.

Cons: No a lot.

AUH
LAX
Excellent 8.0

Pros: On time arrival and departure Aircraft excellent

Cons: In flight Service was mediocre at best Baggage arrival very late despite priority tag

GYD
AUH
Mediocre 2.0

Pros: My flight was canceled, and nobody answer me for my minry back request

Cons: No answer for my requests and emails

Sun, 3 May
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
46h 05m
£246
7.4Good Show reviews
Overall 7.4 Good
Based on 6,606 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.6
Entertainment
7.4
Food
7.0
BEG
AUH
Excellent 10.0

Pros: Crew and seats

Cons: Sound system,, entertainment system should not be turned off 25min before landing

MNL
AUH
Okay 4.6

Pros: Nothing

Cons: Need improvements

BOM
AUH
Excellent 8.0

Pros: Good crew that did a fine job in accommodating economy customers during a two hour delay.

Cons: No seat back entertainment, but this is perfectly fine considering it was an Airbus A320 on a 3 hour red-eye flight.

KHI
AUH
Excellent 10.0

Pros: The crew was very good.

Cons: Food needs to be improved. More space near washrooms and for moving around in long flights should be provided.

LHR
AUH
Okay 5.0

Pros: The planes were clean and well maintained. The eye masks were cool - reversible with writing to do not disturb or wake for food.

Cons: Staff all seemed like they didn’t want to be there. A menu for the food options so you know what you are choosing from - the staff didn’t know what they were serving. A snack/drinks bar to help yourself when you need through the flight.

Thu, 23 Apr
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
34h 30m
£248
7.4Good Show reviews
Overall 7.4 Good
Based on 6,606 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.6
Entertainment
7.4
Food
7.0
AUH
IAD
Good 7.0

Pros: Mango juice was good. Food was good. Crew was friendly and fast.

Cons: More leg room please. Better entertainment. More reclining of seats required. Softer seats.

CMN
AUH
Excellent 10.0

Pros: Everything was great from the crew to the seats to the food. Right now this tops all my previous trips with other airlines.

Cons: Devices need to be checked as the handheld device on my seat (24H) was not functional. That's not really a complaint but merely a feedback.

AUH
ORD
Excellent 8.0

Pros: Staff was efficient and pleasant. The food was excellent and nicely served.

Cons: The lie flat seats were narrow and not very comfortable.

AUH
DEL
Okay 5.0

Pros: Ok

Cons: Comfort

LHR
AUH
Excellent 10.0

Pros: Amazing crew and excellent food and beverage choices

Fri, 15 May
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
16h 20m
£248
7.4Good Show reviews
Overall 7.4 Good
Based on 6,606 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.6
Entertainment
7.4
Food
7.0
GYD
AUH
Mediocre 2.0

Pros: My flight was canceled, and nobody answer me for my minry back request

Cons: No answer for my requests and emails

KHI
AUH
Excellent 10.0

Pros: The crew was very good.

Cons: Food needs to be improved. More space near washrooms and for moving around in long flights should be provided.

GVA
AUH
Excellent 8.0

Pros: I slept. Food was fine even though I forgot to order vegetarian. Movie selection seemed extensive too.

Cons: No a lot.

AUH
CMN
Okay 4.6

Pros: It’s OK

Cons: Need improvements

DEL
AUH
Excellent 10.0

Pros: Seat spacing, food, crew Everything

Sat, 28 Mar
HKT
Phuket Airport
LHR
London Heathrow Airport
28h 20m
£249
7.4Good Show reviews
Overall 7.4 Good
Based on 6,606 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.6
Entertainment
7.4
Food
7.0
DEL
AUH
Excellent 10.0

Pros: Seat spacing, food, crew Everything

BEG
AUH
Excellent 10.0

Pros: Crew and seats

Cons: Sound system,, entertainment system should not be turned off 25min before landing

LHR
AUH
Excellent 10.0

Pros: Amazing crew and excellent food and beverage choices

LHR
AUH
Excellent 9.6

Cons: Off boarding in Abu Dhabi

AUH
LHR
Excellent 8.0

Pros: Crew was professional and food was very good. Entertainment was really good.

Sun, 29 Mar
HKT
Phuket Airport
LHR
London Heathrow Airport
28h 20m
£250
7.4Good Show reviews
Overall 7.4 Good
Based on 6,606 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.6
Entertainment
7.4
Food
7.0
HYD
AUH
Mediocre 3.2

Pros: N/A

Cons: Boarding was very poorly managed. Did not board using zones and kept standing for up to 30-40 mins on the aero bridge.

KWI
AUH
Okay 5.0

Cons: 1- To present more than 2 choices of meals, either the main meals or snacks, like Kuwait

BEG
AUH
Excellent 10.0

Pros: Crew and seats

Cons: Sound system,, entertainment system should not be turned off 25min before landing

AUH
BOM
Okay 4.3

Cons: The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink

ZRH
AUH
Okay 5.3

Cons: Caboj crew were unfriendly and bordering on being rude. The basic rule of any service is to smile but when you've cabin staff whi look grumpy on a 7h flight that speaks of poor training of cabin staff. Etihad needs to do much better to retain customers on this hot segment.

Tue, 2 Jun
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
18h 55m
£251
7.4Good Show reviews
Overall 7.4 Good
Based on 6,606 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.6
Entertainment
7.4
Food
7.0
BLR
AUH
Good 7.0

Pros: The crew was good. Loved the mango juice and veg food.

Cons: The seats are hard. More leg room please. Better entertainment with more recent clicks required. Toilet seat needs to stay upright. The eating tables should be straight. Should be able to recline our seats more.

HKT
AUH
Okay 5.6

Pros: Seat was not super comfortable. Crew was excellent.

Cons: There was no online checkin or any ability to choose seats on your app.

BLR
AUH
Excellent 8.3

Pros: The aircraft was good Ahead of time arrival Immigration at AbuDhabi

Cons: In tag

KWI
AUH
Excellent 9.0

Pros: Crew was great. Apartment class was great!

Cons: Don't put on the airport board that the plane is boarding when it is not

COK
AUH
Mediocre 3.3

Cons: 1. The crew from Abu Dhabi to Belgrade was appalling. As we touched down at Belgrade Tesla airport, and were still taxiing, many passengers stood up, opened up the overhead compartments, took out their carry-on bags (some were pretty big hard top) and left it on the aisle. The overhead compartment doors were left open and once or twice the crew at the back murmured them to sit on their seats and strap themselves. But neither did the crew come up to severely reprimand them nor did the passengers seem to care. IT WAS THE MOST SHOCKING EXPERIENCE in my over 25 years of flying. Terrible service on part of Etihad Crew. 2. We'd just an hour's transit in Abu Dhabi airport and there were numerous passengers still trying to disembark from the Kochi-Abu Dhabi flight, pass through security checks, walk quite a distance to the gate and then get on to the bus to board the aircraft. Strangely there was no Etihad personnel helping us to navigate through this absolute chaos. Many people, young and old, were literally running with their bags. Some of us yelled that we'd a short connection and then one of the ground staff tried to make way for us to navigate through the huge queues waiting for security. This process could've been managed infinitely better. Just imagine if there were elderly passengers or little children? 3. Food was terrible. I'm a vegetarian and usually Asian vegetarian is reasonably good. In this case the rice was poorly cooked (grainy), lacked any variety (anybody who's familiar with Asian food can assure you that there're amazingly tasty and healthy vegetarian dishes that can be prepared - if Etihad needs help they're welcome to contact me). I'm surprised by all this. Try Emirates and one can see the quality of the food. 4. We'd to collect our boarding passes at Belgrade airport. We've a carte de legitimation (CDL) residence card for Switzerland but it seemed obvious that the ground staff at Belgrade have no clue what a Swiss CDL looks like. My wife who's a South African national cannot obviously enter Switzerland without a visa but the CDL is a legitimate document and that should have been it. Further we'd been checked in from Kochi to Zurich (and our bags had been checked through to ZRH). It's obvious that Belgrade staff are poorly trained and it caused unnecessary waiting time (nearly 30 minutes) and senior staff had to be summoned to clarify. I'm terribly disappointed with the overall service of Etihad. I'll never fly through Belgrade for sure. It's horrible and the travel desk were not particularly helpful. In fact I'm considering never to fly Etihad again.

Tue, 28 Apr
HKT
Phuket Airport
LHR
London Heathrow Airport
22h 25m
£252
7.4Good Show reviews
Overall 7.4 Good
Based on 6,606 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.6
Entertainment
7.4
Food
7.0
AUH
RUH
Mediocre 2.6

Pros: Nothing

Cons: The seat were not adjustable and the snake were poor and no entertainment on board ... poor boarding with buses and arrived with buses

LHR
AUH
Excellent 9.6

Cons: Off boarding in Abu Dhabi

AUH
SYD
Excellent 8.6

Pros: The seat. The BC lounge , the A380 BC. The food the service all ex excellent !

Cons: The crew wasn’t friendly at all, not personal at all , I even brought chocolates all the way from California and only got a thank you from one cabin crew. Not friendly or personal at all

MNL
AUH
Mediocre 3.6

Pros: Not satisfied

Cons: Need improvements

DEL
AUH
Excellent 8.4

Pros: Crew members were very helpful and pleasant. The food was excellent and nicely served.

Cons: The lie flat seats were narrow and not very comfortable.

Sun, 5 Apr
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
21h 10m
£253
8.3Excellent Show reviews
Overall 8.3 Excellent
Based on 15,296 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
ACC
DXB
Mediocre 3.3

Pros: Nothing

Cons: Food, crew service

DXB
CCU
Excellent 9.6

Pros: The spirit despite the COVID19 scare. Serving on an India bound flight from the Gulf is never easy

Cons: We need to promote paper free boarding passes for whoever can afford. Atleast an endeavor.

BKK
DXB
Good 7.0

Pros: Good selection of movies. Lights changing color on ceiling through the flight

Cons: Need more water service throughout the flight!! So dehydrated! Couldn't get up and disturb my seatmate, but really needed more water!

CAI
DXB
Excellent 8.0

Pros: Emirates staff are very professional

Cons: To remove menu on paper. Rather Emirates should display the menu on the screen like other airlines who care about the environment

BNE
SIN
Excellent 10.0

Pros: The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore.

Cons: Keep the good work.

Tue, 2 Jun
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
18h 55m
£254
7.4Good Show reviews
Overall 7.4 Good
Based on 6,606 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.6
Entertainment
7.4
Food
7.0
KTM
AUH
Excellent 8.6

Pros: The crew was impeccable , but unfortunately no character , no personality or friendliness . Very stoic and good as far as service. But not friendly at all . And I was in BC, brought them chocolates and e everything

Cons: The crew could be more friendly , more personal

COK
AUH
Mediocre 3.3

Cons: 1. The crew from Abu Dhabi to Belgrade was appalling. As we touched down at Belgrade Tesla airport, and were still taxiing, many passengers stood up, opened up the overhead compartments, took out their carry-on bags (some were pretty big hard top) and left it on the aisle. The overhead compartment doors were left open and once or twice the crew at the back murmured them to sit on their seats and strap themselves. But neither did the crew come up to severely reprimand them nor did the passengers seem to care. IT WAS THE MOST SHOCKING EXPERIENCE in my over 25 years of flying. Terrible service on part of Etihad Crew. 2. We'd just an hour's transit in Abu Dhabi airport and there were numerous passengers still trying to disembark from the Kochi-Abu Dhabi flight, pass through security checks, walk quite a distance to the gate and then get on to the bus to board the aircraft. Strangely there was no Etihad personnel helping us to navigate through this absolute chaos. Many people, young and old, were literally running with their bags. Some of us yelled that we'd a short connection and then one of the ground staff tried to make way for us to navigate through the huge queues waiting for security. This process could've been managed infinitely better. Just imagine if there were elderly passengers or little children? 3. Food was terrible. I'm a vegetarian and usually Asian vegetarian is reasonably good. In this case the rice was poorly cooked (grainy), lacked any variety (anybody who's familiar with Asian food can assure you that there're amazingly tasty and healthy vegetarian dishes that can be prepared - if Etihad needs help they're welcome to contact me). I'm surprised by all this. Try Emirates and one can see the quality of the food. 4. We'd to collect our boarding passes at Belgrade airport. We've a carte de legitimation (CDL) residence card for Switzerland but it seemed obvious that the ground staff at Belgrade have no clue what a Swiss CDL looks like. My wife who's a South African national cannot obviously enter Switzerland without a visa but the CDL is a legitimate document and that should have been it. Further we'd been checked in from Kochi to Zurich (and our bags had been checked through to ZRH). It's obvious that Belgrade staff are poorly trained and it caused unnecessary waiting time (nearly 30 minutes) and senior staff had to be summoned to clarify. I'm terribly disappointed with the overall service of Etihad. I'll never fly through Belgrade for sure. It's horrible and the travel desk were not particularly helpful. In fact I'm considering never to fly Etihad again.

SYD
AUH
Mediocre 2.0

Pros: Nothing

Cons: Everything!

BRU
AUH
Good 7.3

Pros: crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good.

Cons: wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride.

CMN
AUH
Excellent 10.0

Pros: Everything was great from the crew to the seats to the food. Right now this tops all my previous trips with other airlines.

Cons: Devices need to be checked as the handheld device on my seat (24H) was not functional. That's not really a complaint but merely a feedback.

Tue, 2 Jun
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
22h 30m
£254
7.4Good Show reviews
Overall 7.4 Good
Based on 6,606 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.6
Entertainment
7.4
Food
7.0
AUH
SYD
Excellent 8.6

Pros: The seat. The BC lounge , the A380 BC. The food the service all ex excellent !

Cons: The crew wasn’t friendly at all, not personal at all , I even brought chocolates all the way from California and only got a thank you from one cabin crew. Not friendly or personal at all

SYD
AUH
Excellent 9.3

Pros: The crew was amazing, there's one lady crew that's super friendly. Met great passengers too. Was seated at 71 F, the gentleman next to me was great Mr 71 G. Just wished was able to say goodbye to him. Fl EY455 9/3/19. He was heading for Beirut and me to LHR. JUST wish for an ETIHAD CONNECTION. Thanks.

Cons: The waiting lounge had no info on the outside. We came early, was seated close to the door and I served as the info person.

AUH
IAD
Good 6.6

Pros: Crew were responsive. 787 has more legroom & better recliner, window shading was amazing

Cons: Vegetarian food quality needs improvement

BEG
AUH
Excellent 10.0

Pros: Crew and seats

Cons: Sound system,, entertainment system should not be turned off 25min before landing

COK
AUH
Mediocre 3.3

Cons: 1. The crew from Abu Dhabi to Belgrade was appalling. As we touched down at Belgrade Tesla airport, and were still taxiing, many passengers stood up, opened up the overhead compartments, took out their carry-on bags (some were pretty big hard top) and left it on the aisle. The overhead compartment doors were left open and once or twice the crew at the back murmured them to sit on their seats and strap themselves. But neither did the crew come up to severely reprimand them nor did the passengers seem to care. IT WAS THE MOST SHOCKING EXPERIENCE in my over 25 years of flying. Terrible service on part of Etihad Crew. 2. We'd just an hour's transit in Abu Dhabi airport and there were numerous passengers still trying to disembark from the Kochi-Abu Dhabi flight, pass through security checks, walk quite a distance to the gate and then get on to the bus to board the aircraft. Strangely there was no Etihad personnel helping us to navigate through this absolute chaos. Many people, young and old, were literally running with their bags. Some of us yelled that we'd a short connection and then one of the ground staff tried to make way for us to navigate through the huge queues waiting for security. This process could've been managed infinitely better. Just imagine if there were elderly passengers or little children? 3. Food was terrible. I'm a vegetarian and usually Asian vegetarian is reasonably good. In this case the rice was poorly cooked (grainy), lacked any variety (anybody who's familiar with Asian food can assure you that there're amazingly tasty and healthy vegetarian dishes that can be prepared - if Etihad needs help they're welcome to contact me). I'm surprised by all this. Try Emirates and one can see the quality of the food. 4. We'd to collect our boarding passes at Belgrade airport. We've a carte de legitimation (CDL) residence card for Switzerland but it seemed obvious that the ground staff at Belgrade have no clue what a Swiss CDL looks like. My wife who's a South African national cannot obviously enter Switzerland without a visa but the CDL is a legitimate document and that should have been it. Further we'd been checked in from Kochi to Zurich (and our bags had been checked through to ZRH). It's obvious that Belgrade staff are poorly trained and it caused unnecessary waiting time (nearly 30 minutes) and senior staff had to be summoned to clarify. I'm terribly disappointed with the overall service of Etihad. I'll never fly through Belgrade for sure. It's horrible and the travel desk were not particularly helpful. In fact I'm considering never to fly Etihad again.

Tue, 2 Jun
BKK
Bangkok Suvarnabhumi Airport
LHR
London Heathrow Airport
16h 55m
£255
8.3Excellent Show reviews
Overall 8.3 Excellent
Based on 15,296 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
HYD
DXB
Good 6.3

Pros: Seats and entertainment is good.

Cons: Crew is insulting passengers and really bad attitude

JFK
MXP
Excellent 9.3

Cons: An airline not only with the best service but the best looking flight attendants. They genuinely smile

DXB
HKG
Excellent 10.0

Pros: Great business class

DXB
IAD
Good 6.6

Pros: Lights on ceiling, good movie selection, meals

Cons: Needed a lot more water service to stay hydrated

DXB
MAN
Excellent 9.3

Pros: Great seat with extra legroom, very attentive cabin crew.

Cons: Boarding

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