£303 Find Cheap Flights from Tokyo Narita Airport to England – Compare and Save

Boarding was good and efficient, however since this was a late flight I spent most of the time sleeping so can't express any further opinions

Good good, good seat, good entertainment system. Customer service is good but can be more polished if CX charges a premium price.

The crew and the food were excellent. The plane was kept quite clean.

See previous answers. Also food options limited, entertainment difficult to use and did not work properly, lay flat bed is quite big but very hard and uncomfortable

Well- trained, cheerful onboard staff. Business class seating and storage were excellent. Outstanding range of food choices, though quality ranged from just OK (seasonal rice and beef dish) to outstanding ( congee and soup noodles with beef brisket). But what can you expect; it's on a plane. I couldn't figure out the remote control, but touch screen worked well. My wife and I (in our 60s), didnt find much to watch from the Entertainment choices. We mostly watched the flight maps. The bedding did the job but is unwieldy and ends up in a clump, with one-third falling on the floor.

A lot of things Never flying with this airline again Had an emergency landing

Cathay was not the problem. The problem was the customer service from Kayak/Underprice. Will never book through Kayak again.

The flight crew was exceptionally good. Personal needs were well met. The food choices were very nice.

Would have liked working outlets on the flight. The first meal was very bleh, the second meal was a lot better so overall okay meals

Uncomfortable seat/ bed. Opted for a front window seat without TV not working ). A bit smelly blanket and environment inside.