£312 Find Cheap Flights from Tokyo Narita Airport to United Kingdom – Compare and Save

It is too long a flight to not have free access to internet. Should not charge. Should be some hours free.

I was very upset with Underpricer, Cathay Pacific and Kayak! After spending numerous hours on phone and texting on WhatsApp to get seating secured for myself and my Sister only to find out hours before my flight that our seats had been canceled and we wound up in the last row in back of the plane adjacent to toilet! Airline claims travel agent canceled out seats!?!? Out tickets were purchased in April.

Boarding was good and efficient, however since this was a late flight I spent most of the time sleeping so can't express any further opinions

After each meal was served I didn't see any flight attendant offer coffee or tea to the passengers after the initial drinks were offered. Other flights I had been one it was standard procedure to offer hot drinks after the meal service.

See previous answers. Also food options limited, entertainment difficult to use and did not work properly, lay flat bed is quite big but very hard and uncomfortable

Well- trained, cheerful onboard staff. Business class seating and storage were excellent. Outstanding range of food choices, though quality ranged from just OK (seasonal rice and beef dish) to outstanding ( congee and soup noodles with beef brisket). But what can you expect; it's on a plane. I couldn't figure out the remote control, but touch screen worked well. My wife and I (in our 60s), didnt find much to watch from the Entertainment choices. We mostly watched the flight maps. The bedding did the job but is unwieldy and ends up in a clump, with one-third falling on the floor.

A lot of things Never flying with this airline again Had an emergency landing

Cathay was not the problem. The problem was the customer service from Kayak/Underprice. Will never book through Kayak again.

The aircraft was slightly newer but the food was very bad. Bland and uninteresting. Nothing special at all.

Would have liked working outlets on the flight. The first meal was very bleh, the second meal was a lot better so overall okay meals