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Pros: "Wasn't awake, can't say"
Cons: "Probably it would be nice to have a bit bigger screen with general information about the flight and local time"

Pros: "Seats were comfortable"
Cons: "Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks"

Pros: "Wonderful on board service from the crew"

Pros: "The crew was so friendly"
Cons: "Everything is so smooth in my flight!"

Pros: "comfortable seating, friendly helpful crew, good food"
Cons: "sometimes too cold sometimes too warm"

Cons: "horrible dry croissant for breakfast"

Cons: "Nothing Everything was excellent"

Cons: "You could have had my luggage arrive. Now I don’t know where it is"

Cons: "Delayed"

Pros: "The food"
Cons: "If there was Headphones on flights"

Pros: "Bombardier C Series. Most leg room and comfort of any plane"

Cons: "Delayed flight."

Pros: "Great. Very smooth and comfortable!"

Pros: "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
Cons: "Nothing"

Pros: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Cons: "Bread of sandwich was dry."

Cons: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Pros: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Pros: "It was a lovely easy flight, always lovely flying star alliance."
Cons: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Pros: "friendly and helpful crew"
Cons: "organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker"

Pros: "Crew was great"
Cons: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Cons: "Avoid spilling coke on the passengers"

Pros: "It was fine - overall pleasant/nothing."
Cons: "It was fine - overall pleasant/nothing wrong, but not outstanding, either. It helps to have no one in the middle seat, but it would have been nicer to have slightly more comfortable seating, and a bit more privacy."

Pros: "Everything was perfect."

Cons: "Haven’t got there yet!!"

Cons: "service was least friendly at this part of my flight"

Cons: "Boarding time needs to be longer. Also, too little time between connecting flights."

Cons: "Swiss precision"

Cons: "45mn late"

Pros: "Cabin cleanliness isgood"
Cons: "Food is bad"

Pros: "Really good flight. Clean,on time, efficient. Early arrival even"

Pros: "Flight attendants were very understanding."
Cons: "I requested a basinet for my infant daughter and I paid a total of $98.93 extra, but on the plane they told me they didn't know anything about that and they didn't have any basinet. I called Swiss as soon as I landed, and I've told my request was sent but it was never confirmed. They also told me they will send me an email when the basinet for the return flight is confirmed. At this point, I'm not even sure what I paid the $98.93 for."

Pros: "Swiss quality, punctuality and reliability."
Cons: "No negatives."

Cons: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Cons: "Having no entertainment in the flight"

Pros: "Nice cabin, clean . Friendly crew"

Pros: "Finally, they came to their senses. When you change planes, you already have been checked once for security, so there is no more need (and never was¨) for another secutiry check. With just one hour to switch planes, this is great relief."

Cons: "They ran out of the dinner with meat option. They offered sandwiches to some people as a snack but not sure why some people got them. The crew is okay not that friendly."

Cons: "I was asked to check my carry-on. I have used this carry-on more than 50x without an issue. I have even put it in the smaller compartments on smaller Bombardier jets. I don't have an issue with being asked to check luggage, but I resent being asked when others are allowed to take their carry-on onto to the plane without issue. Right in front of me while I was waiting for a baggage tag, others were being checked in with carry-on equal to mine and allowed to take it onto the plane. I can only surmise that my ticket limited me to one bag onto the plane, although they would not tell me this. This was not clear when I booked the ticket nor when I checked in on-line. I had a 40 minute connection in Zurich so was very concerned that my luggage would not make it. Luckily, it did make it to my next stop. Swiss Air seems to have different restrictions than other airlines which I have encountered before. I take ownership that I should be aware of a tickets restrictions but this was a multi-leg trip (5). However, I will tend to avoid Swiss air in the future, to avoid having to research their unique restrictions."

Cons: "It was so hot on the (delayed) flight"

Pros: "Good crew."
Cons: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"

Pros: "Service and Aircraft B777"

Pros: "Nothing stood out"
Cons: "Nothing Stood out"

Pros: "Lots of room because plane was half full"
Cons: "I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more..."

Pros: "All good, just perfect and friendly crew. Great aircraft (B777)"

Pros: "Spacious Aircraft, nice business class, friendly crew, punctual flight"

Pros: "Swiss Lounge, food excellent."
Cons: "everything was very good"

Pros: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Cons: "N/A"

Pros: "Hard working on board crew"
Cons: "check in procedure in Berlin: That airport is different. You drive right to the gate from which you board the plane. I showed up early and was told that I had to take by suitcase to another location if I wanted to check in 3 hours early. After lugging the suitcase a quarter of a mile, I was told that they don't do that and I had to return to the designated gate at the appropriate time."

Cons: "It was delayed"

Pros: "The crew and the seat !"
Cons: "The food because of coronavirus the service was scaled back"

Pros: "The customer service, the seats were comfortable and the food was great"

Pros: "It was ontime"
Cons: "Plane dirty toilets disgusting, much to warm in cabin, very tight seats and Turkish doesn’t enforce their carryon luggage regulations do boarding takes ages"

Cons: "Fewer fat peasants with too much hand luggage. Seriously, control the hand luggage before people bring it aboard."

Cons: "Outstanding"

Pros: "Great"

Pros: "Nothing"
Cons: "For such a LONG flight, grateful to ask Turkish Airlines to make available bigger aircrafts."

Pros: "Efficient and on time."
Cons: "All fine."

Pros: "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Cons: "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."

Pros: "The flight and crew were excellent. Turkish Airlines business is always good."
Cons: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."

Pros: "Left on time, arrived on time, crew were friendly and efficient, toilets were kept clean the entire flight, seat in economy had enough leg room and recline to sleep"
Cons: "In-flight entertainment films were a bit limited"

Pros: "Flight arrived on time."
Cons: "Boarding was unnecessarily chaotic."

Pros: "High Quality experience."
Cons: "Could have purchased through Turkish and saved money since I had to make a date change."

Pros: "Tea"
Cons: "Food and service"

Pros: "great food, nice staff, and on time"

Cons: "The plane was 1 hour late to board. This is very inconvenient as I had a connecting flight, with layover of an hour and a half! I had to run like hell just to make it in time for the boarding of my second flight!"

Pros: "Friendliest Turkish crew I’ve had."
Cons: "Inflight movie selection is fairly dated."

Pros: "Food is not bad"
Cons: "The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!"

Cons: "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"

Pros: "Food and plane"
Cons: "IST transit"

Pros: "The food was great, customer service also good and price is Afordable"

Pros: "check in..Gatwick S."
Cons: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Pros: "All was really good"
Cons: "Long lines ( about 40 min) to get into transfer zone at the airport. I guess this is not aircompanu fault, but airport."

Pros: "I love the food❤️"
Cons: "2 hours delayed"

Pros: "The service was excellent, staff helpful and understanding."
Cons: "No business class priority boarding, no assistance available with transfer."

Pros: "Food and service in business class were splendid."
Cons: "Absolutely nothing!"

Pros: "Food and service in business class were splendid."
Cons: "Absolutely nothing"

Pros: "Boarding and traveling comfort was good .As always staff were very good and attentive.Food not very good snd boring."
Cons: "Cc"

Pros: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Pros: "Vree"
Cons: "A little late"

Pros: "Good crew. Clean"
Cons: "A little late"

Pros: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."

Cons: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"

Pros: "Good food, great crew. Free beer."
Cons: "Too cramped. More so than other airlines, or is it just me getting older?"

Cons: "The head phones are terrible."

Pros: "On time. Really fast the check in. Nice crew. Confortable."

Pros: "the seats were more roomier than the flight to istanbul."
Cons: "One of the other passengers was being difficult and irritating on the flight."

Pros: "Crew was very kind"
Cons: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"

Pros: "Istanbul Airport has good facilities and F&B options"
Cons: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"

Pros: "Entertainment options good"

Pros: "Largely pain free experience"

Pros: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Cons: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

Pros: "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Cons: "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."

Cons: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"

Pros: "Crew was very helpful & friendly. Cabin was well pressurized."

Pros: "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"

Pros: "Comfortable flight, on time and good service"

Pros: "Flight cancelled on whim of pilot due to a single faulty toilet."
Cons: "Everything."

Pros: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Cons: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"

Pros: "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
Cons: "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."

Cons: "Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again"

Cons: "Better boarding and entertainment"

Pros: "Good movie selection. Attentive crew."
Cons: "Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again."

Pros: "Boarding was crazy and confusing. Ground crew poor communication and rude"

Pros: "Didn’t like anything. Mediocre all round."
Cons: "Disembarkation took 40 mins due to which most passengers struggled to catch connecting flights. Very poor service by Lufthansa to help delayed passengers."

Pros: "Boarding was fast and practical"
Cons: "Food and beverage"

Pros: "Nothing!"

Cons: "Over 2 hours late, and this flight has been late 6 of the last 7 days"

Pros: "Boarding was quick and good"

Pros: "There wasn’t anything to highlight as good. On this trip except LHR was organized and clean. The boarding was a free for all after the elderly and young had been boarded footstep as they should."
Cons: "The ground staff were rude and officious"

Pros: "Lufthansa is always reliable. Flight was fine. The staff were kind and efficient in their jobs."
Cons: "There is no inflight entertainment on these flight but I brought my own."

Pros: "Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over."
Cons: "When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards."

Cons: "I missed my connecting flight because my flight was late. I had to get to my destination for a wedding."

Pros: "Plane was super nice and new and crew was great!"

Pros: "The Munich airport presented a startling contrast to heathrow! Both the flight from London and from Munich were very nice. I was so tired that I am sure I missed a lot."

Cons: "On tome flight"

Cons: "No TV in the chair ,even no group TV The the crew member in the business class lady was too aggressive in her way as if we are working for her , too tide chairs"

Cons: "The in-flight snack - choice of two disappointing sandwiches."

Cons: "Better selection of movies"

Pros: "Nothing at all, whole experience was incredibly stressful"
Cons: "The transfer was awful. Long line for the frankly bizarre security check despite never leaving the terminal, incredibly rude staff at Frankfurt airport, all wearing may we help badges, so kind of answered their own question. Check in staff once we had sprinted th length of the terminal very rude"

Pros: "Crew very helpful."
Cons: "Both flights late. Food was worthy rather than tasty. Seats small. Too much plastic - why not use non plastic cups. Sexist safety card."

Pros: "Good"
Cons: "More varieties of whisky on board"

Pros: "None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted."
Cons: "Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv."

Cons: "Food"

Cons: "The entertainment system broke down completely on the whole plane and the crew was sort of grumpy."

Cons: "Boarding by rows would avoid people rushing to line up ahead of time."

Cons: "Los Angeles to Frankfurt on an A380 was great. Flight to Tel Aviv was good. But trying to navigate around Frankfurt was very difficult."

Cons: "The plane was delayed"

Cons: "Punctuality"

Pros: "The crew were super friendly. There was plenty of space and I slept for a few hours"

Pros: "on time."
Cons: "nothing"

Pros: "Staff were ok, did all they could"
Cons: "Not enough information especially for people with connecting flights"

Cons: "They made me weigh my carry on, but virtually no one else, despite the fact that my bag was the same size as most and smaller that others! I honestly felt like one of the gate agents were picking on me."

Cons: "a bit late"

Pros: "Short flight but staff very attentive, food good."

Pros: "Staff were kind and courteous."
Cons: "Late departure and uncomfortable seats."

Pros: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Cons: "No negatives."

Cons: "There was not enough room for all the people’s cabin size luggage. They allowed people to get on board with big coats once they’re in the plain they take off the coats and place them up. Those coats take the same space as a small suitcase. I asked the fly attendants for assistance and they didn’t even pretend to care about the situation. I had to put my luggage under the seat for the entire flight, which ended up reducing the very reduced legroom. What this airline is trying to do is; to charge passengers twice for cabin size luggage. This has been my worst experiences with airlines. Lufthansa is definitely an airline to avoid."

Pros: "Amazing crew"
Cons: "Legroom"

Pros: "Flight crew made up time to arrive on time despite late arrival. They are pretty amazing - they got a plane hundreds of miles in the same time it took the ground crew to get my bag from the plane to the baggage claim."
Cons: "Frankfurt is just an awful airport. Too many landings and not enough infrastructure. Also tired of planes having to park thousands of yards from the terminal. The time to get the bag is as long as the flight. Each about 55 minutes. There is very little about German efficiency here."

Pros: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."

Pros: "All. The customers was good and nice"
Cons: "Nothing"

Cons: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."

Pros: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Cons: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."

Pros: "The food out of everything"
Cons: "Customer service , the air craft , the blankets"

Pros: "Crew and service was amazing"
Cons: "No entertainment food Horrible"

Pros: "The crew's efficiency and friendliness"
Cons: "Having to fly to Germany to come to San Diego"

Pros: "We only had carryons and they took the. From us before boarding the plane."
Cons: "They should tell people that there is delay and that they will take their carry one"

Cons: "Online check-in did not work. When I checked in at the airport, I received only a middle seat."

Pros: "I like everything about Lufthansa in terms of quality and service"
Cons: "Punctuality. I fly lufthansa twice a week and I have yet to fly on time. There are always a delay."

Cons: "Would not let us board with 25 minutes prior to departure Because they lock their doors 35 minutes prior"

Pros: "The free middle seat because the flight was not full."
Cons: "Bigger glass for wine"

Pros: "The crew"
Cons: "It was excellent for me"

Pros: "The variety on the LATAM Play."
Cons: "There was no vegetarian food. I do not eat meat and the only available sandwich had ham. Having an only cheese option is not that expensive or complicated..."

Cons: "As it was a short flight it was ok but their system of checking in/ baggage drop off is really poor and disorganised. Everyone was queuing together for baggage drop, checking... it was a mess and took ages. It’s unfair on those who have already checked in online because you were ended up queuing with everyone else."

Cons: "Almost everything. This airline charges normal fees and offers low cost service. Very bad"

Cons: "The crew were more concerned with having their lunch than taking care of customers"

Pros: "Everything on time. 30 minutes ahead of schudle"

Pros: "Nothing"
Cons: "Not to overbook the flight"

Pros: "I'm not sure since I slept through most of the 90 minute flight, which is a good sign, I guess. It was an older plane with no entertainment system, but I hate those things, so fine by me. I missed the food this time around, but it was a crappy cold sandwich when I took the same flight a few weeks earlier, but it's a 90 minute flight, so what do you expect?"
Cons: "The boarding process was pointless While this is a quirk of the airport, the airline should change their procedure for this scenario. LATAM splits passengers into different groups: first class, special needs, priority because you paid, everybody else. That's fine at most airports. At Santiago's airport, however, passengers ride a bus from the gate to the plane, mixing up all the groups on the bus, so what's the point? Worse, special needs passengers were the first to get on the bus, but end up last to get off screwing over the elderly and those with small children. What a system!"

Pros: "Excellent airplane"
Cons: "Food"

Pros: "My fellow passengers."
Cons: "Entertainment — too limited, not enough choices, interface/system is outdated. Terrible service — no food service for entire first part of flight. Cancelled meal because of turbulence."

Cons: "The check-in and boarding process was chaotic. Only one check-in station accepted credit cards to pay for check bags, creating a long delay when the printer broke."

Pros: "Nice space in the aircraft and the crew was really nice too."
Cons: "The delay was very tiring."

Pros: "That it took me from A-B"
Cons: "My wife’s hand luggage was taken off her and put into the hold, against her wishes. When we arrived in São Paulo, the bag handle had been totally destroyed and the bag dented. During the flight we were only given water, the toilet had no paper or soap. Very poor"

Pros: "Arrived on time"
Cons: "Business class seats too narrow on 767. Needs upgrade"

Cons: "Food"

Pros: "Window seat & no one sat next to me"
Cons: "Customer service at baggage check in desk. Very very poor and slow"

Cons: "the process of boarding no annoucement of gate change"

Pros: "The flight was on time & smooth"
Cons: "Lots of kids yelling & some crying. Not something the airline can do anything about."

Pros: "Food"
Cons: "Better pillows"

Pros: "Nothing. Passenger name could not be changed due to a mistake by you and lastminuite.com so I lost the flight and was not refunded the full amount! Bad service."
Cons: "If the passenger name was changed as requested and I would not lose the money."

Pros: "The snack was ok."
Cons: "The flight was delayed for over one hour and a half and nobody could tell us why"

Pros: "On-time departure & arrival. Good landing."
Cons: "Crew not friendly or personable. No smiles. Minimal beverage service on a 3+ hour flight. Check in & boarding at Ushuaia was convoluted and slow."

Pros: "There was no one sitting next to me."
Cons: "Over 5 hours delayed with no explanation, no compensation and no food offered."

Cons: "Overbooked and put on another flight 5 hours later"

Cons: "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."

Pros: "Departed exactly on time & arrived early. Excellent!"
Cons: "Check in / bag drop was very slow and impersonal. Cabin service restricted to tea, coffee, or soda - for a 3 hour flight (5am-8am). Cramped seating."

Pros: "Excellent price and value. Great service both before and after travelling with an infant"
Cons: "Food quality could be better"

Pros: "Good service and food. Though food tray was small. not very many choices. Pleasant crew."
Cons: "The boarding process in Lima was chaotic. I was to continue on the same plane from Miami and Lima to Buenos Aires, however, nobody mentioned I could stay on the same aircraft, so they made me go off the plane out the arriving area hall, again through security, which was a hassle, almost forgot my wrist watch..... all that to end up in the same gate to board the same plane. a total waste of time and energy...."

Pros: "Low prices"
Cons: "Boarding process to chaotic and slow"

Pros: "Nothing"
Cons: "I actually tried to cancel this flight 5 hours after booking it and was not able to. I wanted to book something before prices changed and was not able to go. When trying to cancel I was hung up or disconnected from 6 times. Each time calling back with 10-15 of wait time. Finally got through and was told it's non refundable. Why kayak even deals with companies like this I have no idea. I finally cancelled and I'm still getting emails aasking how my flight was."

Pros: "Friendly employees"
Cons: "Seat pitch"

Pros: "Vegan food please!!!"
Cons: "Las time change my AirPort"

Cons: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."

Pros: "It was my first time flying with LATAM and I loved it! The planes are amazing, such a great taste for everything. Delicious food! Everyone was so nice and helpful! Very attentive and polite. Definitely will be looking forward to travel with then again!"

Pros: "Excellent boarding, something that all the airlines should do: starting boarding from the back of the plain. Boarding is much faster."

Pros: "On time and pleasant experience on flight and de planeall"
Cons: "All Food"

Pros: "The plane left on time. My LATAM flight to Sydney on Wednesday 12 September was cancelled and I missed a meeting that day in Sydney as a result."
Cons: "We fly during lunch time and were only serviced a snack. Something more substantial would have been in order."

Cons: "Delay meant I missed a meeting deadline."

Pros: "Great crew comfortable seating on time. Good short haul flight"

Pros: "Flight was on time crew was friendly and professional"
Cons: "Seat pitch was very tight, more like a budget airline, but the flight was short so OK"

Pros: "I was a little worried because I hadn't flown them before but they were excellent. Plenty of leg room, the flight attendants were lovely, everything was clean, food was good (not gourmet but good) and no real turbulence. It was great."

Cons: "The flight Santiago Buenos Aires was delayed and no one informed us. The seats where unconfortable. The food basic."

Pros: "the flight was quiet"
Cons: "only a sandwich and 1 glass of coke for a four hours flight? And if ask for a beer you has to wait until the end of the services... VERY POOR"

Pros: "The whole flight went smoothly and I really have no complaints about the flight itself."
Cons: "When I arrived, my luggage did not make the connecting flight. It was tracked down and hopefully will make it to me soon but you can see how it’s inconvenient. The first leg of my flight was operated by Wamos, though it was a LATAM flight. I know that this is something that happens often for all sorts of reasons, however I can’t help but think it had something to do with the transition of my luggage from one flight to the next. My flights home are similar ( One leg of it being operated by another airline) and needless to say I’m a bit nervous about that."

Pros: "Was cold so requested a blanket, was told we will see ..Blankets were given to passengers in the front seat but I was ignored. I usually carry a warm scarf so do not need airline blankets."
Cons: "No issues will travel on this airline again."

Pros: "La tripulación muy atenta"
Cons: "La comida"

Pros: "LATAM is now a budget airline - don't expect any comfort, quality service or food"
Cons: "Too many people have carry on baggage that is too big, no space left in the overhead bins for those boarding last. Seats are too narrow, even for a person that is not particularly big."

Pros: "The food, entertainment, boarding and comfortable seating. The check in was great, they changed my flight and I flew direct. It wa really good."
Cons: "The crew was really rude to me"

Cons: "Except for Ginette , the rest of the crew weren’t courteous or polite. Couldn’t wait for you to complete your meal to clear up."

Pros: "Seat width"
Cons: "More leg room, Southwest actually has better leg room"

Pros: "Nothing"
Cons: "The flight boarded twenty minutes late despite the plane being at the gate early scheduled departure. Baggage took another forty minutes to load. Then they decided there we were overweight (data that should be known before the cargo was loaded) and off loaded two people. Then after another delay they realised that off loading people meant off loading their baggagge, total delay nearly 2 hours The hedset socket on the entertainment system did not work The USB port did not work THey ran out of food after serving three rows, loaded four sandwiches, no wraps and 2 cheese plates for a full evening flight that was over 5 hours in duration including the delays."

Cons: "Boarding process including changing terminals, going thru security is awful. This time I had ample of time to go Thru that long waiting process but last time I almost missed the flight. Heard from others the same issue. London Heathrow airport needs to come up with better solution before losing the"

Pros: "Plenty of drink passes."
Cons: "The staff was rude. Over heard gossiping about other travelers. At end of flight overhead announcement that our section of airplane using wrong bathrooms. It was rudely stated. Should have directed this instruction earlier in the flight. Very rude"

Pros: "The crew seemed nice, they allowed me to board early."
Cons: "There was no entertainment because the system was not working in our area."

Pros: "Good range of entertainment, comfortable seats."
Cons: "Some dinner choices had become unavailable by the time I ordered."

Cons: "On Time. Delayed advice 3 times."

Pros: "Nothing"
Cons: "Everything"

Pros: "Getting off. Entertainment system."
Cons: "The food. Working toilets. 10 abreast seating is too tight on 777. Avoid."

Pros: "Plane was new"
Cons: "Extremely cramped, surly flight attendants, and terrible food."

Pros: "Wide choice of films on the flight, boarding was hassle free."
Cons: "Crew could have been much politer when asking about the food wishes of others. Seemed to have no idea how to walk through the aisles, hitting my head and shoulders more than once while walking through."

Cons: "Seats and screens, usb charging points"

Pros: "The crew were great, entertainment was good."
Cons: "After sitting on the plane for an hour they found a problem and so we had to deboard and wait for another plane. Obviously better than taking a less than optimum plane but added a lot of waiting time to an already long day. Not great that on a 6 hour flight we had to buy food."

Pros: "The crew were nice, glad I paid for the extra legroom."
Cons: "The food was only so-so, but it’s only a short flight so you can’t expect too much."

Pros: "The boarding process and its ease"
Cons: "The Wi-Fi was not free and quite expensive. The space between seats was too narrow for my legs resulting in an uncomfortable journey. The entertainment was dated and not varied enough. The food was borderline unsavoury. The wines were cheap... Not an airline I would recommend to anyone."

Pros: "It left on time and arrived on time"
Cons: "Service, comfort and food as I would rate these below 0 if there was that option."

Cons: "The DVD/ movies was having an issue.., couldn’t play.. I had to ask to have it reset a few times."

Pros: "NA"
Cons: "Multiple delayed flights leading to short connection time. Despite meeting stated time, denied entry and surprises that my ticket was changed with no effort to correct said error at the gate despite adequate time prior to take off."

Pros: "Excellent crew"
Cons: "Couldn’t. Ate, slept, woke, ate and landed. Too easy"

Cons: "No entertainment or WiFi at all"

Cons: "Short flight there was no entertainment but that’s ok"

Pros: "Plane was new and clean..good leg room."
Cons: "Being told to shut window blinds and spent most of the journey in darkness. No hot drinks. Long gaps between cold drinks. Staff not very friendly."

Cons: "The stewards on American Airlines are literally scary to talk to; rude and unprofessional."

Pros: "Entertainment"
Cons: "Boarding and the crew was not nice"

Pros: "service perfect"
Cons: "crowded"

Pros: "Everything."
Cons: "Waiting for 30 minutes a Dublin to dock."

Pros: "Arrived safely."
Cons: "Noisy children."

Pros: "Good legroom on economy"

Pros: "The plane was not busy so services took about 5 minutes, everyone had 2 seats minimum and generally quiet. Had it been busy, it would have been different in that seats were not very wide, aisles very small, if the seat in front reclines and you don't, you can't see your screen and not a lot of space in general."
Cons: "If you want to select your seat, be prepared to pay £175 per flight. This is ridiculous! Second meal was a very bare bbq beef pie or sweet potato pie... On their own with nothing else and it arrived 30 minutes before we landed so very rushed. On a 9.5hr flight the 2nd meal needed to be an actual meal and come sooner than it did."

Pros: "Arrived ahead of the scheduled time"
Cons: "Plane was less than half full yet the crew appeared pressured .... one crew member didn’t wait for me to complete my request and she brought me eat phones yet I wanted to ask for water to drink! Seats don’t recline much ...."

Cons: "Super tiny seats"

Pros: "Flight was comfortable and enjoyable. Entertainment was great lots of films to choose. Service by the flight crew was excellent"
Cons: "Nothing"

Pros: "Flight crew were very apologetic"
Cons: "Missed connecting flight from Miami. Only one flight per day. Had to take a flight to an alternative location, drive for an hour down the coast and take a ferry to my final destination."

Cons: "It was freezing on the plane the whole flight"

Pros: "Everything went smoothly"

Pros: "Great customer care"

Pros: "Asked a stewardess to turn the heat up and she did."
Cons: "Freezing cold air conditioning. Every person I could see was wrapped up in their blanket before we had even taken off."

Pros: "Great films and tasty food"
Cons: "Had to run to gate after two buses to reach correct terminal. Saw info that flight was closing. Held up at gate due to confusion with my boarding pass. Limited leg room on flight. End of flight huge queues at Dallas airport for security. After a long flight a passenger does not need to be corralled through excessively long winding lines."

Pros: "Legroom was great!"

Pros: "I had a connection flight to JFK I came before the time about 15 min and crew saw me but she told me, sorry someone took your seats I lost around 4000$. This happened at Dallas airport."

Pros: "Nothing — the flight was cancelled because of a fault on the plane."
Cons: "Cancelled flight.."

Cons: "The food"

Pros: "Organised, clean"
Cons: "Food... pizza... bad idea to serve during a flight. Moreover, the smell and the taste was bad"

Cons: "Food and drinks could be better"

Pros: "Great crew"
Cons: "WiFi not working"

Pros: "The help on getting on the plane and the pleasant staff on the flight"
Cons: "The food"

Pros: "Good space in premium"
Cons: "Female cabin crew were aggressive, discourteous and frankly rude to the passengers when they had to verbally communicate. I hear this so often with American cabin crew. When I started to experience this I became aware of the same trend in regard communications with other passengers. Very unattractive."

Pros: "Moved seats together, great plane and serviceN"
Cons: "Delay getting landing slot"

Cons: "It was very cold on the flight, even with the blankets we were given."