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Crew and boarding, not much else to talk about. Late for take off, but made it on time

Late leaving and arriving.

Crew was friendly and polite, both beverages and an excellent lunch was offered.

A delay was not ideal but nothing to worry about since the flight arrived on time.

Airplane staff were good

The crew was not very polite.

Flight was overall good. With good food

Crew was not very friendly. Hostess were rude and was showing attitude if called again. They didn't say me anything directly but I was watching how they treated few other passengers. They need to learn some patience. Also boarding took so much time. There system was slow or i don't know.

Timings of flight which did not give any jet lag

Delay at each port. Not recommended for connecting flights. Did not have meals that were pre-informed. Crew on one flight not helpful.

Very poorly organized airline From checkin - boarding to flight

Boarded like cattle Food was horrible Will neve every fly business again on this. Business class lounge as pathetic.

Food was OK but missed our requests for a vegetarian meal.

The airline staff have no sense of time. The flight was delayed by almost an hour.

Service and entertainment options made the 13 hour flight go very smoothly. Emirates crew is the best, always smiling and helpful.

Service is generally ok. Polite and ontime flight (infact ahead of schedule.

The entertainment system is getting old and buggy. I have sat on United's international flights now and their systems is som much simpler but fast and responsive. They should try and change it to United's.

Emirates service is what set them apart. The crew is always smiling and helpful. Makes for a great flight experience.

Food

The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character.

It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish.

Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane.

What is there not to like about KLM? I cannot find anything.

Service

Only one queue for boarding. Flight late on arrival.

Free wee cake.

Nothing in particular.

Crew

The Food choices

Food is always a plus (especially compared to the US flights, where hardly anything but a salty snack and a drink are included with the flight).

I was confused about which check in counter to go to - I purchased my ticket through Oman Air, but they could not find my reservation at the check in counter.... they suggested going to the Gulf Air counter, where I was able to successfully check in.

In general, good and clean.

Food and the crew

The air sucks in the flight

Hot breakfast, with hot beverages, very filling and satisfying.

Only vegetarian meals, dirty cabin with grubby overhead panel.

Air ck inn prompt fast

Crew rude no manners to talk only 1 persons rest was ok

Service was good

Older equipment and entertainment was not great

Nothing really.

Bad, flight was delayed by an hour without announcement. Further another 10 mins wait due to some problem at aero bridge. Overall poor.

Nice Service. On ground is ok. At least people are not rude. In flight is also ok. Nothing special. That's ok for me as long as they are not rude or obnoxious.

Entertainment options are limited. This is such a short flight I normally watch series. Their selection is not the best. Boarding in Muscat Airport is always a mess.

Okay legroom, a 787 Dreamliner really is an excellent airplane though so it made up for it. Entertainment options were excellent, easily kept me occupied throughout.

Food wasn't great, but can't complain about the meat or veggie option.

Nearly all staff very professional and trying to 'be the best'. Generous with drinks.

Bizarre incident with FA over meal. I'm on left aisle of middle row of 3 seats. Another customer is on the other aisle. Middle seat empty. Both meal trolleys moving up aisles, ten seconds apart. FA leans over me and asks the man on the other aisle what he wants to eat and serves him. I'm busy putting netbook away so my tray table will be empty. FA 'forgets' to invite me to eat. This is an Arab airline???! In 49 years of air travel I have never seen such a thing. I sit there wondering what on earth is happening. Weeks later I'm still bewildered.

Not enough room. Aisle seat was too narrow and short.

Nothing

2 people working passport control in line about 100 people were in. Most had connecting flights leaving shortly. People were panicked they would miss their flights.

Everyone are friends

Everyone are friendly thank you

Flight took off and landed on time.

Remaining baggage took 30 mins to be unloaded. The belt display changed to no flights. Passengers had to yell at Jet personnel before somebody got the remaining bags from what was a commuter airline.

Timely departure

nothing

flight was delayed and there was very little time to get to the next flight. there was no assistance when requested to get to the next gate faster at amsterdam for a 60 year old lady. very disappointing.

The plane was nice and the crew were very good.

The website wouldn't allow me to get a biarding pass, and no proper explanation why. The helpline had me on hold for a long time and then dropped my call. It was very stressful.

Aisle/window seating!

My entertainment unit did not work. I was graciously offered an iPad, but declined, however, the picture quality at my son's seat was also iffy. Both my long-haul flights had poor signage for toilets.

Entertainment system worked well. Good choices.

Food decent, but not enough fluids offered during flight . Was very dehydrated by end.

I've had knee surgery and the flight attendants were very accommodating as to "make" and ice pack for me. The recline of the seats was impecible. The food was great. Overall, great flight.

The movie selections and comfortable headsets made it possible to watch three movies uninterrupted. The food selections were well prepared. Flight attendants were helpful and efficient.

Boarding is always a bit of chaos when our seats are right in the back. People further up insist on boarding early and block the aisles in the process. Multiple levels of passport control and baggage checkout are chaotic, but that's for most all flights coming into USA? VIrgin/Delta handled it well enough. By the time we got through passport control in Boston ur bags were waiting and we had no problems at all.

Flights were on time, staff was courteous.

Food was not tasty, leg space was inadequate, air conditioning was not adjustable,

Good food, good service, everything on time.

i love wverything

I thought British Airways was a better airline. I hope they do better job to when I return back to my home next mointh!

All crew I interacted with was great, friendly, and helpful.

Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good.

leg space in plane

The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination.

The Crew was the only thing that stuck out. Associates had Way more patience than i.

Late takeoff, priority seating happens same time as general boarding, two pieces of lost luggage

The fligh went smooth

The food

Service was wonderful people very kind enjoying them on the flight was quite beautiful soft and nice wish you good luck .

The service was wonderful

Food

Again very. Very badly treated by etihad people

I finally got home

Flight was delayed an hour, service staff were not very warm and we went through multiple checks in baggage. Will avoid abu Dubai airport at all cost in the future

The worst airline experience overall. AVML food was requested but I have never had worst food than on this flight (ever in my life). The crew to abu Dhabi was Ok but I had the worst experience ever on the flight to Ahmedabad. I actually got yelled at by an air hostess because I accomodated an elderly couple to sit togather and I sat on next seat over. Not a common sense airline. The Abu Dhabi airport was hot as hell. Yes, inside the airport terminal was super hot, close to 90 degrees.... Emirates is far superior Airline than this.

Not disturbed when i wanted to sleep crew was efficient

Very long flight Rice with every meal was boring , meals were infrequent for a 14 hr flight

Food is always a plus (especially compared to the US flights, where hardly anything but a salty snack and a drink are included with the flight).

I was confused about which check in counter to go to - I purchased my ticket through Oman Air, but they could not find my reservation at the check in counter.... they suggested going to the Gulf Air counter, where I was able to successfully check in.

The air hostess

The delay

Food and the crew

The air sucks in the flight

Crew

The Food Choices

The airport is conjugated.

Everything, the plane, service, attitude

Staff trying to think of what we need before they ask for it. Impressive.

All was fine

It's good the service from the start, from check in and from the stewardess .... good flight

I had middle seat which didn't incline. I was never informed about this nor my seat was changed. It was a full flight but I have lower back issue which got aggravated due to uncomfortable seat. I was sitting straight through out the flight. it would have been better if I was informed about it in advance. I was never even able to do web checking due to their system error neither at home nor was able to use self checking system at the airport and was informed by staff at airport it's recurring problem. It surprises me that it's not fixed causing passengers pain at the airport and flight.

Flight delayed by 3 and half hours, no explanation provided. My chosen seat assignment changed and reassigned to the back of the plane. There is a reason we preselect our seats. Entertainment system did not work. Reading light did not work.

Hot breakfast, with hot beverages, very filling and satisfying.

Only vegetarian meals, dirty cabin with grubby overhead panel.

Flight was on time.

Crew service

Flight delayed.

Service

Only one queue for boarding. Flight late on arrival.

Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you.

The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on.

The staff was fast and curteous.

There is not anything to complain about besides the usual discomfort of travel.