Daily cleaning, installation of cabin HEPA filters on flights to Guatemala City
The cheapest airline ticket to Guatemala City from the United Kingdom in the last 72 hours was £273 one-way, and £391 round-trip on the route from Manchester to Guatemala City. The most popular route is from London to Guatemala City and the cheapest ticket found on this route in the last 72 hours was £400 round-trip.
Guatemala City Airport is 4 miles from the centre of Guatemala City. View on map.
Guatemala City is served by Guatemala City La Aurora Airport, also commonly referred to as La Aurora, La Aurora Airport, La Aurora Airport, Guatemala, or simply Guatemala City Airport. The airport code is GUA.
Most visitors from United Kingdom need to provide a negative COVID-19 test result and/or quarantine to enter Guatemala City. This restrictions do not apply to Guatemalan citizens, permanent residents and diplomats with accreditation.
Read more about travel restrictions for Guatemala City
Visitors from United Kingdom will need to quarantine for 10 days upon entering Guatemala City.
Visitors from United Kingdom must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Guatemala City.
Current regulations for vaccinated travelers to Guatemala City: most visitors from United Kingdom may enter Guatemala City but may still need to provide proof of negative COVID test.
Masks: Required in public spaces.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Guatemala City.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Guatemala City is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Guatemala City with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Guatemala City up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Flight was late"
Cons: "Punctuality and information to passengers"
Pros: "The attention of the staff"
Cons: "Waiting rooms should be more comfortable"
Pros: "Good schedule"
Pros: "Everything ok"
Pros: "Boarding was efficient"
Cons: "The onboard menu shows an option of salmon or beef. But when the crew came, only lamb was available. Also, the crew didn't seem interested."
Pros: "I was flying with kids and they called us to board first"
Pros: "We never too this flight as Avianca cancelled our original flight. Your partner in Airfare.com was absolutely zero help in helping us resolve the issue. They told me I had to contact Avianca directly to resolve the matter. The only flights they had available were on different days."
Cons: "I am still trying to get a refund from the airline for a flight that they knew I was never going to take. I will never use any sort of third-party service for booking anything again. What is the point using it if it will be zero help when I did not cause the changes that occurred??"
Cons: "It was very efficient, on time, comfortable. I rated food as mediocre - but imagine even getting something to eat on a 40 minute flight!!!"
Pros: "The crew was friendly and showed great care, attended every need."
Pros: "Buisenss class cabin service"
Pros: "Great service gave my brother all the attention he needed"
Cons: "What I did not like is that after being in line too long to check in, they did not give me my boarding pass, I had to go and wait long time in another line to pay for my checked bag and to get my boarding pass. I have never seen that at any other airline, once you check in, you should be ready to go."
Cons: "We were three hours late leaving Bogota. First it was due to technical problems and then several other excuses."
Cons: "The temperature in the aircraft ! Cold !!!"
Pros: "- Plane seats were comfortable - Inflight entertainment - Friendly airline attendants"
Pros: "Big failed work in new york check-in account. After the 1 hour waiting, let us(who has ticket after the 01:00) the line with only one reason why it's so early and need to support other laters. Moreover, had lost my baggage."
Cons: "Big problem was with several hundreds travelers to Bogota, Sao Paulo for 23:10~40. Avianca accounts don't have any classification to avoid this type disorders problem. Had waited my bag on the band during 1 hour. But, wasn't arrived various travelers bag from new york."
Pros: "Not good service"
Pros: "Thumbs up to your staff in Flores, Petén. The ticketing officer, the boarding officer, the flight crew...E.X.C.E.L.L.E.N.T..!! I will recommend Avianca to my friend's, most definitely."
Cons: "On my flight to Flores, Petén. the ticket counter lady at La Aurora airport, refused to take my checked baggage, even though I checked in at the counter of Avianca 15 minutes before de deadline set by the airline for checked in baggage. I was very disappointed on my flight to Flores, Peten."
Pros: "Arrived earlier than scheduled to Guatemala. Crew was friendly"
Cons: "Food had a weird flavor, couldn’t eat it at all. Dessert was good"
Pros: "Quick, clean plane and good flight"
Cons: "3 changes of gate, snack was too cold"
Cons: "The service from avianca's front desk in Aeropuerto Internacional Mundo Maya, they closed the boarding sistem 15 minutes defore without a previous notification, and they didn't allowed to bording so i missed the flight..."
Pros: "Great costumer service. Nice to have food aboard too, even for short flights."
Pros: "Business class seats were not lie flat. That’s ok since it was a short flight but the food was bad (bread was crumbly and old for example). Crew talked talked talked non stop."
Cons: "No individual entertainment screens! One movie selection for plane and it was a stupid one."
Pros: "The crew and ither travelers were good"
Cons: "For a 10 hour flight it felt like there was no room for your legs and I am quite short"
Pros: "They don't feel cheap like the USA airlines these days. Free entertainment, real food, free alcoholic drinks. Pilot gave my kids a tour of the cockpit and gave them a wings pin and a little toy airplane. Flight attendants are kind and efficient. AND they were the cheapest option. I want to always fly them if possible!"
Pros: "no problems on flt"
Cons: "everything was fine"
Cons: "For price they dont give food."
Cons: "First, the departure terminal didn't show up on the reader boards until it was almost time to go, so I had to sprint down to our gate. Then, they boarded by zones, but I had no idea what zone I was supposed to be in and it was nowhere on my ticket. Anywhere. Then, when I finally decided to go try to board, they wouldn't let me because they said I didn't have a return ticket. In fact, I had proof of onward travel in three different forms. But they insisted that I had to have a flight as proof of leaving Guatemala and assured me that customs would prevent me from entering. They also said I had 5 minutes to book something or I would miss the flight. No one ever paged me to discuss this prior to departure! And do you know how much Guatemala asked about my onward travel? Zero. Nada. In the fluster of buying an almost $400 ticket, I clicked to book through a third party that doesn't allow refunds. Fortunately, after I landed I called them right away to cancel and managed to make it happen since the ticket hadn't been issued, but if I had failed at that it would have been at least $130 when all was said and done. Ride was uncomfortable, flight attendants we're rude and impatient, and I was ignored for food service."
Pros: "Good service"
Cons: "Not individual TV Different seat for the other ticket Issues with the hand bag in the moment of boarding"
Cons: "There is not even a USB available..."
Pros: "Good food, drinks and entertainment."
Cons: "The flight from Bogota was delayed"
Pros: "Flight crew was lovely, I was surprised to learn we received lunch on such a short flight, and make sure you get to the terminal early as the shuttle you to the plane. I would definitely fly Avianca again!"
Cons: "Baggage Handling, baggage did not come, at least the"
Pros: "As a rider enjoyed also many food provided thasn asny airline."
Cons: "Service of no question."
Pros: "My bag appears"
Cons: "Avianca could capacite your personal. Price - Service is not real"
Pros: "Flight left on time, I felt safe."
Cons: "I think it was a little more expensive than expected."
Pros: "Nice on flight attention"
Pros: "Their timing was good. Not much at all besides that. The crew was just pissed off for no reason."
Cons: "No comfort, the comfort was terrible. Only 1 option of food - with no ingredient allergy warning. The entertainment was glitchy."
Pros: "On time."
Pros: "food and beverage service on such a short flight."
Pros: "Honestly, this was some of the best airplane food I've had in a long time! Thanks!"
Cons: "The entertainment system on the plane wasn't working. Not a big deal to me, but still, it's nice to have it."
Pros: "The food was decent"
Cons: "Forced to watch only 1 movie for the crew, and the seats eere not as comfortabale"
Pros: "Being from the US, airline customer service has really gone down hill. Avianca employees were so helpful, efficient and corteous. They even gave us breakfast on a 45 minute flight!"
Cons: "My passport was not due to expire for the NEXT 4 months AFTER my come back day The lady from Avianca didn't let me board due to my passport expiring 4 months after my return day. I had to pay for a 24 hours expedite / rush passport. ALSO, once I got my new passport (17 hours later) I was told that I had to pay $170 penalty for moving my departure day and $680 because I had to adjust to the new ticket price. At that point I decide to buy a new ticket with a different airline. AVIANCA SUCKS!!! They are NOT very accommodating at all. Will not recommend this agency and I WILL NEVER ever again will use their service."
Cons: "Got an email saying my flight time was pushed back 2 hours, flying from Flores to Guatemala City. This meant that I would not make it to Guatemala City in time to catch my flight back to the U.S. As a result I had to cancel that flight and forefeit over $300, AND I had to forfeit the $120 I paid to Avianca. So, Avianca just randomly decides to significantly change flight times and it costs me over $400, AND without a way home. The submission to consider even a partial refund was rejected in a matter of days. This is the worst airline ever and you should never ever rely on a flight with them."
Cons: "Bad customer service when dealing with the issue."
Pros: "Covid safety protocols and people following was excellent."
Cons: "Serve alcohol :)"
Pros: "Very friendly and professional."
Cons: "Better options in economy for food"
Pros: "Great crew, nice plane, awesome entertainment"
Pros: "Boarding was easy for a large number. Seats were comfortable. The crew was pleasant and attentive. The food was very good actually. Love the Mile High Tea!"
Pros: "Good crew"
Cons: "The WiFi didn’t work well"
Pros: "Grateful Delta still has drink and snack service. Also grateful to still be able to bring a carry on on board. Good movie selections."
Cons: "Couldn’t hear boarding announcements. Lots of boarding confusion"
Cons: "More comfortable seats!!!"
Pros: "luggage was there when I got off the plane."
Pros: "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"
Pros: "On time departure and arrival"
Cons: "Paying for seats"
Cons: "This was my worst EVER airline experience. It was delayed 27 hours and the snow was not the only problem. When we finally got on board a plane we sat on the runway for over two hours - then they FORGOT to load the luggage!!!"
Pros: "Got first class upgraded. Very nice service!"
Cons: "We left 8am from JFK. Wish the crew had mentioned the 30 minutes waiting time to take off, given the 15?planes in front of us in line to do the same. I was very much needing to use the restroom about 15 minutes into it! I was very uncomfortable"
Pros: "Transfer f from first flight leg"
Cons: "Food and the 757 lay out"
Pros: "The crew was very helpful and reassuring. I’m not a frequent traveler and they kindness towards my anxiousness stood out."
Cons: "The bumpy air. But you can’t fix that. Lol."
Pros: "On time"
Cons: "The charging ports didn’t work, seats were avianle unable to move to a different one."
Cons: "Missed connection"
Pros: "An updated 717. A bit better"
Cons: "No food"
Pros: "good flight and pleasant staff"
Cons: "no vegetarian option in business class therefore nothing to eat for me for whole flight. also sky lounge very poor"
Pros: "Great comfortable flight"
Pros: "Great crew on board!"
Pros: "Wow! One of the passengers on the plane looked exactly like Anne Coulter!!!"
Pros: "Quick boarding. Nice crew. No food or entertainment so I couldn't rate those. N/A should be a choice"
Cons: "Delayed so I was not home until middle of the night."
Pros: "Not much . The boarding process took forever and the lines through TSA took longer .. no direction to lines and I was standing for 10 min before saying something to someone and they said o there’s another line."
Cons: "Almost everything besides the staff on the plane"
Pros: "Love the hospitality and the staffs kindness"
Pros: "had connecting flight ready"
Cons: "the plane was 5 hours late, we did not even get free internet of a coffee or a free drink in the waiting room after debarring or in the waiting room connecting was ok, they had boarding passes ready but suitcases took forever to cross customs...getting bags almost an hour"
Pros: "No wifi couldn’t do any work"
Cons: "Was looking forward to completing some work but the wifi never came on."
Pros: "As always, the crew and amenities were first rate."
Cons: "We were initially told that our flight would arrive early. Then we sat on the tarmac for a half hour before anyone could be bothered to tell us we were waiting for the plane to be de-iced."
Pros: "The seats"
Cons: "We purchased tickets together and our seats were not together when we checked in. We had one small roller bag for the two of us and we ended up having to gate check it along with 3 other people and then there was clearly enough room for it once we were boarded."
Pros: "Nothing worst flight I've ever had."
Cons: "Everything Delta was so poor quality!!! The flight attendants were not helpful."
Pros: "Crew Entertainment Service"
Cons: "Boarding on most airlines is a bit chaotic they always call out zones and often they aren't listed on your printed ticket otherwise was ok"
Cons: "Very uncomfortable flight. Seats are to close to each other"
Pros: "Most comfortable flight I have taken in some time. Spacious seat, power, good entertaiment, attentive flight crew. On time. Not usually a Delta flier, but times and destination made Delta the choice. Turns out a great choice."
Pros: "Space in seats was better than most airlines"
Cons: "That they charge for bags. It is now an industry standard, nevertheless, it's a way of stealing to customers. Airlines shouldn't charge for bags"
Pros: "Friendly crew"
Cons: "Long layover in Atlanta. Terrible terminal setup in LAX . Although we were on two connecting Delta flights, we had to leave the arriving terminal and take a bus to another. The second terminal (Terminal 2) was small, crowded, and had few food options."
Pros: "Variety of entertainment options, much was complementary, which was definitely a neat addition."
Cons: "There was a bit of a delay right before boarding, which was not the airline's fault, but air traffic control at the destination. Unfortunate, but things happen."
Cons: "I had to buy a ticket on Southwest to get where I needed to go. So a wasted trip, wasted time and Southwest came through immediately after I had told them the situation. I'll be using them much more now."
Pros: "The seats were very comfortable. The snacks and sandwich were good. The staff was very friendly, helpful and nice."
Cons: "We were unable to connect to the airplane WiFi, so we couldn't enjoy the onboard entertainment. The plane was not as clean as we would like it to be. There was old food under my seat."
Pros: "Flight attrndants on delta are mostly ok-- but there are several with bad attitudes who cannot communicate They will just point at things and mumble incoherently with incomplete sentences They will not turn there hips when walking down the aisle to avoid hitting people & they"
Cons: "Flight attendants are miserable"
Pros: "on time meet all my expectations"
Cons: "I believe it is time for WI-FI to be complimentary in flights. It is far too expensive and feels like price gaugiMh."
Pros: "The crew addressed me by name"
Cons: "Wasn't lonng eough"
Pros: "The staff of the flight were very friendly and attentive. They were great!"
Pros: "My luggage was lost. I reported it and they said that they would send it to Dallas where I was staying the next day. Got into a new country and city without my luggage. Had to buy clothes and toiletries at Walmart. The next morning I received I call to say my luggage had arrived. I went to the airport and indeed it had arrived and for some reason it was returned to Atlanta. After endless calls and conversations I got my luggage that evening. It was very inconveniencing. Worst experience of my life. Never again."
Cons: "Luggage issues Cleanliness of the plane The cabib crew"
Cons: "Expected to pay £30 just to reserve a seat. Most of the top airlines allow this to be done for free. It's about time that Virgin Atlantic followed suit."
Pros: "The Economy seats with added space Plenty of space Cheerful crew"
Cons: "Missed connection"
Pros: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Cons: "No suggestions."
Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."
Cons: "Boarding was crazy. Could not everyone in the gate area."
Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Pros: "Just as I expected. And I made my last connection easily."
Cons: "Flight got delayed 30 minutes"
Cons: "Head support for 6 feet plus people on seats would be good"
Pros: "The friendliness of the crew"
Pros: "The crew is really welcoming"
Cons: "The seats are too narrow and a bit too hard"
Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"
Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Pros: "The flight was smooth, the service was friendly, and the food with plentiful."
Cons: "Too much activity in the cabin during the flight."
Pros: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"
Cons: "No reading light in my seat..."
Pros: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Cons: "tough to sit on a plane for 9.5 hours"
Pros: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Cons: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Pros: "Flight duration"
Cons: "Very stingy with the drinks Cramped seats"
Pros: "The constant smile conferred by flight attendants through the entire flight."
Cons: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Pros: "The crew was really friendly."
Cons: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Pros: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Cons: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Pros: "The crew was efficient. Flight left on time. Food and wine served."
Cons: "No entertainment."
Pros: "Everything was clean and well organized."
Cons: "The flight was delayed 1 1/2 hours."
Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
Pros: "I slept pretty much the whole time"
Cons: "Flight was cancelled."
Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Pros: "We got a meal for a 1h flight only"
Cons: "No entertainment but normal for this type of flight"
Pros: "Arrived Early!"
Cons: "Left Late :-)"
Pros: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Cons: "Flight departing late."
Cons: "Boarding was a free for all. The travelers did not pay attention to the priorities."
Cons: "Bag was lost"
Pros: "Very friendly staff"
Pros: "Very friendly and helpful personnel."
Cons: "Dutch sub titels would be nice."
Pros: "The cabin crew were pretty good. That's about all that was good."
Cons: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
Pros: "Good efficient flight crew friendly and helpful"
Pros: "was very quick"
Pros: "Comfort economy well worth the extra."
Pros: "Eveything is well arranged"
Pros: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Cons: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Pros: "Loads of leg room"
Cons: "Loved everything"
Pros: "Good and plenty of food available."
Cons: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."
Pros: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Cons: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"
Pros: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
Pros: "Quick and efficient flight. Crew very organized. Great language skills"
Pros: "Flight was quick, professional, friendly."
Cons: "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."
Pros: "One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!"
Cons: "I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!"
Pros: "Lovely crew, very good entertainment system."
Pros: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Cons: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."
Pros: "All good. Very hospitable cabin crew, great service."
Pros: "Customer service and efficiency"
Cons: "The delay because of a software glitch"
Cons: "The time. Ity was very delayed. Almost lost my last connection."
Pros: "The blueberry juice was good!!"
Cons: "Sitting by the bathrooms. There weren’t even pretzels."
Pros: "Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment."
Cons: "Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive."
Pros: "Great service on biz class, comfortable seat, quiet airplane (A350)."
Cons: "I liked it all."
Pros: "The new Airbus A350"
Cons: "Onboard food and drink is quite expensive"
Pros: "Far better quality and value than BA, it's OneWorld partner."
Cons: "It was all good."
Pros: "We were kept informed about the delay"
Cons: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"
Pros: "The staff were thoughtful and kind. They checked on us and offered snacks and water very regularly. My favorite, though, was that the captain took the time to alert us to the sights out the window. We had closed the shades at the request of the attendants and would have missed the beauty of Greenland had he not alerted us to peak out. I appreciate that!"
Cons: "Not offered a beverage ."
Pros: "I was surprised with an amount of drinks and food provided.Everything was delicious, and we were very hungry so imagine our happy faces. The crew was professional in all ways.Flight was smooth and comfortable-applause for the pilots!"
Cons: "Whoever designed and built this airplane should literally be INDICTED - AND I AM NOT KIDDING! We were in disbelief the moment we boarded and saw the airplane. 10 people across jammed into the row??!! - and on an long international flight?? - are you kidding??!! Further, these were the SMALLEST seats I have EVER been forced to sit in. Neither I, or my friend came close to fitting. We literally had to alternate getting up and standing because we were literally overlapping each other when we sat! (His shoulder and arm were literally on top of me!!). It was so bad that when the stewardess came rolling down the aisle with her cart, I had to be aware and see her in advance so I could literally TURN MY BODY OVER TO THE LEFT HALF ON TOP OF THE PERSON SITTING NEXT TO ME SO SHE WOULDN'T TAKE OFF MY ARM AND SHOULDER. ULTIMATELY, SOMEONE, OR MORE THAN ONE PERSON, IS GOING TO GET SERIOUSLY HURT BY THIS RECKLESS, GREED-DRIVEN DESIGN!! The OVERT GREED by the airline (American) clearly reflected by this in trying to JAM as many human beings into a flight as possible like Sardines is DISGUSTING!!! You simply DO NOT TREAT HUMAN BEINGS THIS WAY!! It is also clear evidence that there needs to be tighter standards, regulations and penalties by the FAA and what is allowed by airlines. AND I AM SENDING A LETTER TO THE FAA!!!"
Pros: "Made up some of lost time from delayed departure"
Cons: "Seats cramped"
Pros: "Bulkhead seat Good choice of movies"
Cons: "Seat recline broken. Sarcastic male steward. Terrible food. Contracted Norovirus from the plane. Need to better disinfect between flights."
Pros: "the crew were very friendly, well organized. movie selection was great. meals were surprisingly good and plentyful"
Cons: "not enough leg room. and i have to point out that I am a petite 110 lbs, 5'2" woman. as soon as the person in front of me reclined their seat to either sleep or lounge, I had my food tray on my chest and the small tv screen 8 inches away from my nose. Thankfully Im small but the man sitting next to me was rather tall and had to turn into a human pretzel to fit in that seat and space allotted."
Pros: "The flight was great...the staff are wonderful people...they are so sweet and kind...they work so hard...the service was great...I love their personalities..The Movie selection was awesome...Because of my broken leg, they were there to help me right away...amazing crew...will be flying with them again in October....looking forward to flying with British Airways again... Thank you for the care... Yours Truly, Sylvia Smith..."
Cons: "I have no complaints at all...."
Cons: "No TSA pre check"
Pros: "AA fly to/from Charlotte and if you are lucky you'll get a local NC crew, southern drawl included. The A330's are nice, even without Prem Economy the seating space is decent on the former USAir metal."
Cons: "The USB charge points do not work. Plus, the touch screens for the IFE require a lot of hard tapping on the screen, annoying for the people in the seat on which back the screen is placed."
Pros: "We ended up being on a BA flight which was fine. Ok service, check in from London much better than USA. In flight entertainment good."
Cons: "Nonchalant crew on the way back, I asked if they had any snacks half way into the flight as I didn't eat dinner, I went to the galley and the head of customer service heard my request, looked at me and just carried on reading his paper leaving a flight attendant to offer me a small bag of pretzels , which she had to search for. Very poor"
Cons: "I wanted to go home early..... They wanted to charge me 400 dollars to change my booking"
Cons: "The movies did not play on my screen. I tried to use the screen on the seat next to me and the movies quit in the middle. It was very annoying."
Cons: "I booked this through Finnair and it was a British Airways code share .I was unable to get the record locator for BA and could not check in prior to getting to the airport ."
Pros: "Good service...."
Pros: "I flew with American to London and with British in the way back... British air is such a nicer experience from the food, to the crew, to the entertainment."
Cons: "I am 6'1" tall. Seats were designed for 5'1" persons."
Cons: "15 hours before the flight, I was locked out from the website to check in and secure seats. I then called British airways to do so and after 15 min of the agent trying to get seats, she told me that there was a shutdown and no passengers were able to do so and everyone had to book seats at airport. When I got to Heathrow, the agent told me that was not true and everyone was able to book online.. Misleading!"
Pros: "The inflight movie selection."
Cons: "The uncomfortable chair."
Cons: "Never picking up garbage (telling us the next crew will do that) The cabin a mess. NO LEG ROOM. Terrible."
Pros: "Traveled BA and it was lovely, as usual."
Cons: "The flight staff on this particular BA flight was not as accommodating and friendly as I am so accustomed to on BA. Perhaps the flight attendant in charge of our seats was having a bad day. Also, the food on our BA flights to and from NYC was not up to scratch and rather bland and ordinary, compared to their usual. that was a huge disappointment."
Pros: "Service was great"
Cons: "Food wasn't very good"
Pros: "Flights were on BA not Finnair"
Cons: "Ba website did not work properly."
Pros: "geting off"
Cons: "To cramped so I will go back to Delta"
Pros: "it was fine"
Cons: "My Finnair flight from London to New York was cancelled due to weather conditions in New York. I understand that. What made me very frustrated and angry is that when I contacted Finnair to reschedule the flight I was told the flight was managed by British Airways and I would have to contact them When I contacted British Airways they said it was a Finnair flight and I had to contact them. I finally had no recourse but to buy another ticket through another airline. I feel that I should be reimbursed for my Finnair ticket from London to New York! I paid for a flight I never took. (The Finnair flight from New York to London was fine.)"
Cons: "Boarding was chaotic. Pre boading not enforced, all passengers boarding at the same."
Pros: "Although I booked this as Finnair, it was actually a British Airways flight, as I knew it would be. And it was fine--I don't think Finnair gets much credit, but whatever. I'd actually have liked to travel with someone more exotic!"
Cons: "I booked this trip thinking it was with a European carrier - I had specifically wanted to avoid an American carrier. I was unable to confirm my flight online and had to ring because at NO POINT was I sent info that it was AA and not Finnair. I was charge almost $60 for this service because I did not have the right references sent with my confirmation email. T he seats were cramped and uncomfortable, I was unable to pick my seat on any flight and despite my request could not change it. Boarding at Chicago was a farce, none of the ground crew seemed to be in charge and we barely started boarding with 20 mins to takeoff. Needless to say the flight left late and we had to wait to take off, and of course had to wait to land in London."
Cons: "experience was awful. Helen Rowena Boysen"
Pros: "The crew was amazing. It was a long flight and they kept bringing us drinks and snacks for 10+ hours."
Pros: "Arrived on time. Smooth flight."
Cons: "Nothing really."
Pros: "Great crew. Lots of refreshments."
Pros: "Services, food, smooth landing."
Pros: "This was actually a USAirways flight now rebranded as American. A lot of people had to check baggage. There was no in-seat video entertainment. The crew were surly."
Cons: "No individual air controls for each seat"
Pros: "There is a nothing to mention that was memorable or comfortable."
Cons: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."
Pros: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Cons: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."
Pros: "Great and friendly crew"
Cons: "In-flight system had some problems and seats seemed a bit uncomfortable"
Pros: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."
Cons: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."
Pros: "The seat was very comfortable."
Cons: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Cons: "Our request for vegetarian meals got lost after a glight was cancelled."
Pros: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Cons: "See previous"
Pros: "Nothing !! Such a bullshit flight ever !!!"
Cons: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"
Pros: "Entertainment system failed repeatedly."
Cons: "Entertainment system failed repeatedly."
Pros: "Arrived on time."
Cons: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."
Pros: "Crew was nice."
Cons: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Pros: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
Pros: "The crew was wonderful. We were in business class which was modest but comfortable."
Cons: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."
Cons: "Not to be late ,and not to loose my luggege"
Pros: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"
Pros: "Food was ok."
Cons: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."
Pros: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Cons: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Pros: "The staff were very helpful and professional."
Cons: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Cons: "Arrived 5 hours late"
Pros: "Not much expected as it was a budget trip."
Cons: "Poor timing in between connections, barely made in time to my first connection being the last person to board"
Pros: "It was a nice plane and boarding was well organized."
Cons: "I was assigned a middle seat, if not for that I would have given a higher rating."
Cons: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."
Cons: "Plane left more than 40 minutes late with no explanation or apology."
Pros: "Absolutely everything perfect."
Cons: "Through my own fault I ordered a different seat instead of window seat. :)"
Pros: "The service was very professional."
Cons: "Everything went well."
Pros: "Comfort, food and service are better than average."
Cons: "When stewardess opened overhead locker, something fell on my head."
Cons: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."
Pros: "The service"
Pros: "Cabin crew very friendly and caring."
Cons: "Airport services and lounge are OK."
Pros: "Not much."
Cons: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."
Pros: "Crew was great."
Cons: "Food could be a bit better. White bread is unhealthy."
Pros: "Standard stuff"
Cons: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."
Pros: "Free drinks and snack!"
Pros: "A short flight but attendants served us a snack and water with a smile."
Cons: "No business class"
Pros: "movies were great, watched a lot of them food, while nothing to write home about, was at least tasty and not inedible the staff was great, friendly, welcoming, hard working loved that we could have wine and snacks"
Cons: "we had paid for the exit row and had a luxurious amount of room. But when we tried to sleep, our fellow passengers came and stood at our feet and talked so loudly that we could not possibly sleep. They stayed there for more than an hour. Would have loved for the staff to maybe ask them to tone it down, if not move."
Pros: "The crew"
Cons: "Not enough room for legs. Small amounts of food. No entertainment."
Pros: "The food, the facilities, the seat, everything."
Pros: "All female crew in the cockpit - awesome."
Cons: "Non reclining seats"
Pros: "Croissants instead of pretzels was a nice change of snack"
Cons: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."
Cons: "Left a little late for no apparent reason."
Pros: "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)"
Cons: "Checking in was ridiculous. They're charging for literally EVERYTHING now. On economy class you have many options: - Normal (free!) "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. - Normal (exit row): just give up. There's like 6 of these and they're taken immediately. - Normal (middle of the plane): are you kidding me? These are NORMAL seats and you charge an extra €30? - Normal (2 seats per row!): what a bargain. Same crappy seats, but two people instead of three! This is really worth my money. - Upgrade to business! Why are you so poor! AF food went from being the best in international flights to disgusting microwave food (especially vegetarian)."
Pros: "The plane is roomy and bright"
Pros: "Food was surprisingly plentiful and good. Crew was friendly and helpful. Movie selections were adequate."
Cons: "The leg room between seats was non-existant. I'm only average height and it was terribly cramped. For a taller person it would be torture."
Pros: "That the flight wasn't affected due to the air crew strike."
Cons: "Food was cold and inedible for a vegetarian. My special request for vegetarian food was not met. We were not alerted on this or else we would have brought food on board. The time taken to clear custom was too long, we didn't have enough time to claim VAT and had to rush to board the plane despite being at the airport 3 hours before flight."
Pros: "Landed nearly 25 mins early, greatly helped in making the connection possible."
Cons: "Boarding via bus ride on the tarmac and climb the steps onto the aircraft."
Pros: "The confort of the Business area, wide seat, spacious bathroom, great options of entertainment. The food is excellent."
Pros: "Paid to upgrade to larger seat. Food mediocre at best."
Airlines flying to Guatemala City have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Guatemala City
Masks required on board, masks provided on flights to Guatemala City
Social distancing seating
Middle seats unavailable to book on flights to Guatemala City
Testing for antibodies, testing for symptoms for flights to Guatemala City
Waiving of change fees. Search flexible flights to Guatemala City