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Pros: The staff handled everything really well. Continuously being updated to the delay reasons.

Cons: Being stuck on a plane on the tarmac for 2+ hours, before being moved to a corridor, and then a bus, and then boarding a new plane. No information about delay compensation or refunds being given. No provisions for providing food or drinks for the toddlers/babies/children that had been kept on the plane for a couple of hours.

Pros: Evriting

Pros: There were major challenges on the day. 1. The French Air traffic officers were on strike. 2. A passenger became ill after boarding and had to be disembarked along with his luggage which had previously been loaded, 3. Another passenger became ill requiring paramedic attention while we waited for a lengthy period before getting permission to take off. All these contributed to delays for which the airline and crew had no responsibility. They did their best to keep us informed of progress but once we took off, much of the lost time was recovered in the air. The flight itself was fairly smooth and uneventful. Thank God.

Cons: Nothing.

Pros: Efficient and friendly approachable staff.comortable seats..nice selection of refreshments .

Cons: If you could keep your handbag with you as well as hand luggage .

Cons: Crew would be better if they smiled a bit. They seemed tired and sleepy.

Cons: The app would not let me put in the number of bags I had. As a result I had to pay 32 pounds for each bag at the airport.

Cons: We were stuck in the runway for an hour before taking off. I was late for my connection.

Pros: I was given trouble when boarding the flight

Cons: Better customer service

Pros: Quite frankly, I did not like nor was I amazed by the flight overall. The flight was 80 minutes late w/o any giudense by any easyjet airport staff. Passengers were left on their own to figure out things. Gate change w/o enough notice. Easyjet rented another company's airplane. Landing was horrible.

Cons: Everything should've been planned better.

Cons: Terrible boarding after 2 hours.

Cons: We were stuck in the runway for an hour before taking off. I was late for my connection.

Cons: I needed to cancel my flight due to covid19 restrictions but I could never get through the phone system. Easy Jet was overwhelmed!

Pros: Everything ran on time

Cons: One Air stewardess kept banging in to me while I was sat in my seat and it's not like I'm over weight and handing into the walk way, they were abrupt and rude to other people flying too. And one refused to give a man some water before we took off for his baby as he had spilt his, I later over heard them as I was at the back where they sit, saying I could have gave him water but he should have been more prepared and brought some with him! I mean to not allow a child some water is pretty low standards especially as he explain that he had spilt his!!!

Pros: the crew was nice

Cons: Flight was canceled the information about the new flight was poor

Pros: Everything went smoothly.

Pros: On time boarding and takeoff

Cons: The sandwich I had was of poor quality

Cons: Very tight seating for people who are over 6’ tall.

Cons: It is very uncomfortable to fly 5 hours on a seat without the possibility to lean back. The fixed back of the seat might be acceptable on short flights, but not on a 5 hours flight.

Pros: Crew were great, bubbly staff even though they were tired, *not obvious*

Cons: Boarding process, and being told we may have to stay until Wednesday as the operator double booked our seats.

Cons: Was good flight overall, clean, friendly staff,

Pros: The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use....

Cons: The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me.

Pros: SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.

Pros: crew was pleasant

Cons: boarding was chaotic

Pros: Coffee/water complimentary regardless of class. 45 minutes in the air.

Cons: Very small plane. No USB.

Cons: Newer movies

Cons: Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,

Pros: SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.

Pros: SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.

Pros: Crew was sour.

Cons: Crew could have been friendly.

Cons: Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent.

Pros: Crew was very friendly and helpful. Entertainment had plenty of choices.

Cons: The seats were very hard. It was very uncomfortable sitting that long I’m those seats

Pros: It’s ok

Cons: Timing and food

Pros: Great crew.

Cons: A refund. I could not fly due to coronavirus. I tried to cancel and they would not let me.

Pros: Efficient handling of boarding

Cons: Would have been nice to have better coffee. Croissant was nice . But even just a marks and Spenser sandwich would have been a bit better.

Pros: everything was fine. uneventful

Cons: Food

Cons: I was in Business Class. The pillow appeared to be used on the flight from London to Antigua so i threw it on the floor in front of me. You would think with coronavirus it would be sealed like on American Airlines. No sandwiches or anything except some nuts and a small diet coke. I had to ask for a second one. It appears they only care about the people from London. Deplaning was from the middle door and it was a free for all. They have no idea about service well at least not in this leg.

Pros: Crew amazing yes. Seat comfortable.

Cons: None for now!

Cons: A refund. I could not fly due to coronavirus. I tried to cancel and they would not let me.

Cons: Delayed flight, once on board the aircraft, further delays on the ground (at Glasgow) made up time in the air landed (not too far from our original landing time) only to be told we’re now being held on the ground (at Gatwick for at least another 20 minutes!) I flew with BA this morning and rated them excellent for everything! EJ you need to up your game!

Pros: Efficient and friendly approachable staff.comortable seats..nice selection of refreshments .

Cons: If you could keep your handbag with you as well as hand luggage .

Cons: Too many passengers taking oversized cases on flight. As a result delays whilst luggage was removed into the hold

Cons: Terrible boarding after 2 hours.

Pros: SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional.

Pros: I was able to log on the my booking and select aisle seats for no additional cost (surprisingly). Made the short flight much more comfortable.

Pros: Ontime and efficient boarding with polite crew.

Cons: Nothing to improve. I slept the whole flight so couldn’t evaluate all aspects.

Cons: Meal choices - only serving beef in economy was not great.

Pros: Price. Efficiency

Cons: I got an email that the flight was canceled then another that it was on time. This caused confusion and distress

Pros: I was given trouble when boarding the flight

Cons: Better customer service

Pros: nothing to like about this flight

Cons: just try to be on time, for once.

Pros: On time boarding and takeoff

Cons: The sandwich I had was of poor quality

Cons: Enternteiment and seats

Pros: Efficient handling of boarding

Cons: Would have been nice to have better coffee. Croissant was nice . But even just a marks and Spenser sandwich would have been a bit better.

Cons: We were flying from JFK to heathrow to Tel Aviv. Israel declared that they we’re going to mandate all persons coming in for 14 days. British Airways did not cancel our flight and would not give us a refund. They would only rebook our flight to several weeks later. We booked our flight months ago because the specific time we booked was convenient for us. Our new flight is not convenient for us and we don’t want to go to a country that we will have to be quarantined in. We were very disappointed.

Cons: I didn't like the fact that although we had regulation size suitcases for our London to Copenhagen flight, we were forced to check them. It was not a Finnair but a British Airlines flight. Although we were forced to check our bag, there was plenty of room on the flight in the overhead bins. Some were actually empty.

Pros: Flight was fine....

Cons: ....but departure wa delayed over an hour

Pros: No

Cons: Everything

Cons: Helpful flight attendant, kind check in attendant

Cons: The plane was small. It was a quick flight though.

Cons: Was overnight flight but food was served very late and lights were on for a while so people were getting drunk and loud with free alcohol served but no milk for toddlers available.

Pros: We were able to leave the country quickly.

Cons: It was freezing on the plane.

Pros: It’s ok

Cons: Timing and food

Pros: Friendly crew

Cons: Food& entertainment

Pros: It was fine , easy and quick

Pros: We sat on the run way for 2 hours. Absolutely horrible experience.

Cons: Being stranded on the run way for 2 hours, ugh. Painful.

Cons: Enternteiment and seats

Pros: Crew wonderful.N

Cons: None for now.

Pros: The crew was great and everything about the whole experience was wonderful.

Cons: Nothing

Pros: The flight and the crew was great and it was a really great flight. It was only a 2 hr flight so I did not eat and there wasn't any entertainment.

Cons: SO MANY HIDDEN FEES!! I expected to pay for my bags but didn't know I would have to pay for my boarding pass or the seat as well!

Cons: Beware! They will charge you 45 + pounds for each piece of luggage! Total chaos at the checkin counter.

Pros: Perfect!

Cons: Respect the schedule. Thank you!

Pros: The crew was very good. And the flight was on time.

Cons: The seats cannot recline. They were stiff as a board. Completely uncomfortable! No complimentary drinks, not even watter!?

Cons: Cheap and cheerful!

Pros: Italian /Irish air hostess fabulous with annoying customers, bless her she handled everything so well, I would have thrown them off

Cons: I paid 20 euro each for extra leg room on the way out and we were cramped into a seat across from toilet at the v back so for 4 half hours there was nothing but tits and ass in my face and it was so tight could hardly move that milk spilt all over my good trousers that cost me 160 euro and I can’t get out

Pros: Clean airplane and on time

Cons: Crew was borderline condescending and not very helpful

Pros: The crew was kind.

Cons: I had to buy a plus ticket for my luggage, but I bought a priority before. I don’t like it.

Cons: Fast and easy online checkin Boarding was organized Awesome airfare! Comfortable seats Friendly crew

Pros: I went airport for boxing pass they changed 165 £ if some one dnt no

Pros: The seats were comfortable and the crew were very professional.

Cons: Was good flight overall, clean, friendly staff,

Cons: Flight not on Time Super hot temperature on board (almost unhealthy)

Cons: Said I could add hold baggage on line, but nowhere given an option to do so, so had tp pay twice as much at the airport.

Cons: check in was a nightmare it took over an hour of being pushed without anyone controlling the queue

Pros: Great crew

Cons: nothing

Cons: First of all, we've had to pay registration fee 55 Euros each, just because we didn't check in online! What the hell is that? Secondly, the seats that I paid for were not available! Lousy service...

Pros: Even though I had a middle seat with no legroom (I'm 6ft7), it was still more comfortable than the Easyjet aisle seat I had outbound. The seat backs are plasticky but at least they are thin and don't encroach on your leg room.

Cons: departure gate area was standing room only

Cons: The flight was delayed because of meteorological issues, and the time we had to wait on the plane could be minimized with some food and water

Cons: Ridiculous charging 25euro for a small backpack, by threatening to let you on is truly extortion

Pros: The flight and the crew was great and it was a really great flight. It was only a 2 hr flight so I did not eat and there wasn't any entertainment.

Cons: SO MANY HIDDEN FEES!! I expected to pay for my bags but didn't know I would have to pay for my boarding pass or the seat as well!

Pros: The crew was kind.

Cons: I had to buy a plus ticket for my luggage, but I bought a priority before. I don’t like it.

Cons: Gate was closed without putting a notice on the boarding.

Pros: Being able to check in quickly and weigh and tag my own luggage.

Cons: Took too long to board the plane. Didn’t like that the only persons picked on for hand luggage was a husband and wife in there mid 70’s. But eventually they were allowed to bring on their hand luggage.

Cons: Too many passengers taking oversized cases on flight. As a result delays whilst luggage was removed into the hold

Pros: Crew excellent, really looked after a single mum who's very young son kicked off on take off. Very helpful, always friendly. Pilots kept us updated at regular intervals.

Cons: Disembarkation at Bristol Airport could have been a lot better. Had to wait on board for ground crew to arrive.

Cons: We were stuck in the runway for an hour before taking off. I was late for my connection.

Pros: - the food trays of seats of the plane are in such a way that you can lay your head on them and sleep. It’s really the most comfortable of all Continental flights I’ve experienced.

Cons: - on board WiFi -

Pros: i like the service

Cons: water free

Pros: The crew was very professional and I cannot complain about that.

Cons: Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip.

Cons: Flight was late abolutnie 1 hour

Cons: It is very uncomfortable to fly 5 hours on a seat without the possibility to lean back. The fixed back of the seat might be acceptable on short flights, but not on a 5 hours flight.

Pros: Evriting

Pros: Everything went smoothly.

Cons: check in was a nightmare it took over an hour of being pushed without anyone controlling the queue

Pros: The worst airlines I’ve ever travelled with

Cons: Their ticket manager cancelled our boarding because my boyfriend threw a suitcase tag on the floor The worst airlines in the history of my travels

Cons: Easy checkin Comfortable seats Fun cabin stewards Great flight Great price

Pros: Seat uncomfortable... have to pay everything including water.

Cons: The flight has been cancelled!!!

Cons: The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.

Cons: The check in staff at the gate could have been more friendly and paid better attention to customer care. I was standing in front of the counter with a simple Question but had to wait 5 minutes before the two agents got done with their own personal chat and thought about attending to me.

Pros: Crew was very friendly and helpful. Entertainment had plenty of choices.

Cons: The seats were very hard. It was very uncomfortable sitting that long I’m those seats

Pros: My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible.

Cons: SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me.

Cons: Easy checkin Comfortable seats Fun cabin stewards Great flight Great price

Pros: Great job! Timely departure and arrival, quick, uncomplicated and easy boarding, pleasant staff.

Pros: it was on time mostly, affordable, and allowed two carry on bags.

Cons: the forced printing of my boarding pass which I didnt have overseas and couldn't use the app forcing my friend to print it out at work.

Pros: pragmatic ryanair crew get the job done

Cons: seats and trays were dirty

Pros: Crew was friendly and everything was perfectly on time!

Cons: We were flying from JFK to heathrow to Tel Aviv. Israel declared that they we’re going to mandate all persons coming in for 14 days. British Airways did not cancel our flight and would not give us a refund. They would only rebook our flight to several weeks later. We booked our flight months ago because the specific time we booked was convenient for us. Our new flight is not convenient for us and we don’t want to go to a country that we will have to be quarantined in. We were very disappointed.

Pros: Crew!

Cons: Seat spaces are so small for long flights. London Helsinki on the back seat was a torture.

Cons: The pancake was not cooked enough couldn’t eat it

Cons: my first flight overseas. friendly staff. movies ..headphones..pillow and blankets included. 2 beverages included with meal. only downside was paying for checked bag. looks like that is included on the return flight so that won't be and issue on the way home. no issues with carryons.

Pros: comfortable plane

Cons: small pastry with coffee

Pros: Calm, friendly and professional crew, good food and spotlessly clean aircraft.

Cons: Disorganized boarding. People were jumping the line saying they were in the zone that was called when they couldn’t have been. I was there early (one of the 1st) but because I’m polite and only approached the gate when my zone was called, ended up at the back. More monitoring of this would help because I saw other people bothered by this.

Pros: I've flown SAS a few times and have always been favorably impressed with the service. On this flight we booked the "bare bones" fare and paid extra for checked bags and extra-legroom seats. The overall cost was still better than most other airlines.

Pros: It was direct

Cons: Delayed because crew couldn't show up on time.. Used an old chartered plane that is small so told everyone to check in hand luggage, uncomfortable seats and they generally just don't care!

Pros: The crew was very friendly and kind, and the flight was very easy. The food was good and not too expensive. Security was not crowded at all (afternoon on a Tuesday). My bag got pulled in security and the man who inspected it was incredibly nice and was efficient and helpful.

Cons: Boarding started a bit late, but I was running late as well so I can't complain much! The flight still landed on time.

Cons: Canceled

Pros: All good

Cons: Free cup of tea!! Perhaps lightly more leg room

Pros: The fact that we had dinner and a snack was great! The crew were fantastic!

Cons: It was a bit cramped but overall it was a wonderful experience

Pros: No and no.

Cons: Very crowded in.club class. Way lower standard for business class as compared to the other airlines.

Pros: Easy boarding process , flight was on time, airplane looked fine crew was nice

Cons: Having to pay for water is not cool, there are basics you know.

Pros: This is a standard european flight. The food is not much of an experience as the flight is short. The service is good

Cons: The service is all business and very little attention to comfort. Perfect OK the main mission is to get me to another airport.

Pros: The worst airlines I’ve ever travelled with

Cons: Their ticket manager cancelled our boarding because my boyfriend threw a suitcase tag on the floor The worst airlines in the history of my travels

Pros: Praiorty

Cons: Nothing

Pros: The crew was great and everything about the whole experience was wonderful.

Cons: Nothing

Pros: Seat had very little cushion.

Pros: Crew wonderful.N

Cons: None for now.

Pros: Very comfy seats.

Cons: 1 hour delay in departure from Lisbon

Cons: I was in Business Class. The pillow appeared to be used on the flight from London to Antigua so i threw it on the floor in front of me. You would think with coronavirus it would be sealed like on American Airlines. No sandwiches or anything except some nuts and a small diet coke. I had to ask for a second one. It appears they only care about the people from London. Deplaning was from the middle door and it was a free for all. They have no idea about service well at least not in this leg.