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Pros: that there was a water and a blanket on each seat!

Cons: I thought there was free alcohol on international flights. that you were not allowed to use the given blanket until after take off.

Pros: Row of seats to myself. Free coffee.

Cons: Coffee refill.

Pros: Friendly crew. Good food. Uneventful flight.

Cons: Flight was slightly delayed in departure.

Pros: Crew was very pleasant.

Cons: There were no announcements at all about the delays! It was confusing and poor service.

Pros: The crew was good, the fly was hot the air conditioning not cooling.

Cons: The time of departure

Cons: Flight was delayed, No info as to how long and why.

Pros: British Airlines is a great airline company

Pros: I could not fault anything with this flight. I arrived 2.5 hours before my flight, was able to drop my bag (I kept it to 20kgs) and pass security all within 15 minutes. Boarding was efficient and the seat quite comfortable. I was asleep before take off and didn't wake until 30 mins before landing. For any airline that many complain about - there is nothing I could fault. Yes - it is cheap and yes there are restrictions but if you follow the advice ie pack to the kg limit, arrive as per the airline suggestion for checkin and be at the gate when required and pre-order any food (or eat before the flight) - there is nothing I can complain about - it was cheap and I was able to be where I needed to be 10 min ahead of schedule. Staff were friendly and helpful.

Pros: A350, smooth and quiet. Nice plane

Cons: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal

Pros: Great service and yummy food.

Cons: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Pros: Everything

Cons: None

Pros: All

Cons: Keep up the same spirit

Cons: The sitting was so very small, I never traveled so crumpled.

Cons: horrible dry croissant for breakfast

Cons: crew at the gate.

Pros: The boarding process was easy

Cons: Some of the crew members were rude and inconsiderate - if you see that someone is sleeping, you don’t stand at their seat and lean on it and shake it while you’re waiting to give the security demo before take off.

Cons: On-time departure and arrival, clean and well-maintained aircraft, good crew, decent meals (2), very tight seating in Economy without much comfort.

Cons: I am a very experienced international traveler with approximately 25 countries visited and many of them multiple times. This flight set my new benchmark for a international coach flight. Staff were professional, friendly and accommodating. Great leg room and entertainment. Even the in flight meal and snacks were good. I was not looking forward to my domestic connection with Delta. Unfortunately, Delta met my anticipated expectation. US based carriers could learn a lot from Lufthansa.

Cons: There were a couple of flight delays. Other that that, I love Lufthansa.

Cons: Flight was 3 hours delayed due to technical problems. Then it was moved up 40 min without enough time to have someone get back for boarding. Barely made the flight.

Cons: The baggage fees has to be clearly informed, they have a different fees almost double if u checkin bag from 22hrs of departure, total ripoff. Bundle the baggage fees when you buy ticket.

Cons: When we checked in for the return flight in CPH we learned that our return ticket was “light” ie it did not include luggage. we were not informed about this, we did not request a ‘light” return ticket, and...why would we when we checked luggage flying over? We’d like the usd100 refunded

Pros: The onboarding process was awesome! The rest was mediocre at best. The cabin was friendly but not helpful. They had weird policies which we have never heard or seen elswhere. The flight had huge screens that won't turn off, it was freezing cold and the crew had no idea how to help.

Cons: More knowledgeable crew and maybe more crew members, as there were too few and the service took more than 2 hours to complete. Never seen that happen on a 7 hour flight.

Cons: no peanuts?

Pros: Yes

Cons: Multiple delays. Need to offer back up flights and hold connections for delayed flights.

Pros: Smooth flight from Copenhagen to Berlin - uneventful which is good. They even offered free coffee and tea.

Pros: On time. Arrive early. Smooth flight and landing.

Cons: More meal options. Only chicken for dinner. I’m vegetarian.

Cons: The TVs weren’t working on the seats for the duration of the 8 hour flight. Some of them were working for other customers and we pointed it out to some of the flight attendants but they took no action

Pros: The crew was so friendly

Cons: Everything is so smooth in my flight!

Cons: The food is good k

Cons: Great customer service

Pros: The crew was amazing.

Cons: There seemed to be no leg room. The seat was very uncomfortable.

Cons: Three hours departure delay from Munich to SFO

Pros: Nice support people

Cons: Temperature too warm No room Couldn’t get an upgrade

Pros: Cabin crew were great.

Cons: Was almost impossible to make this connection. Honestly I probably should’ve been moved to yet another later flight. Ground crew said my bag had made it on board, so i waited and waited but it never showed up in Kraków. Lost luggage team was helpful and told me it didn’t make the flight - it was on the next one. Hopefully it gets delivered soon but it will be difficult bc my air bnb has no buzzer

Pros: Crew was great. Peppy and kind.

Cons: ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD

Pros: Excellent

Pros: I was fortunate the person in front didn’t lean back

Cons: On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane. The economy seats are close enough together I needed to hold my book to the side to read.

Pros: Seems that the exit row seat was very narrow!

Cons: Be on time

Pros: I was fortunate the person in front didn’t lean back

Cons: On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane. The economy seats are close enough together I needed to hold my book to the side to read.

Pros: Awful!!!

Cons: The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning.

Pros: Service was excellent

Cons: Carry on baggage size misleading

Cons: There were a couple of flight delays. Other that that, I love Lufthansa.

Pros: Good crew.

Cons: More comfortable seating.

Pros: Boarding and service

Cons: Seat is too hard for this long flight. Bigger pillow would help.

Cons: Service desk personnel at the gate were very helpful and attentive. The plane was only 1/2-2/3 full, which made boarding quicker. The food was tasty and coffee was great! We were also offered juice twice during the flight. Bathrooms were clean. Since the plane wasn't full, they weren't dirty even at the end of the flight. I brought my own headphones, but the stewards provided them if you need them. My one big complaint was that our seats did not recline, thus making any kind of shut-eye near impossible. Our plane left and hour late, but the pilots stepped on the gas and we got in on time!

Pros: Amazing crew and great comfort

Cons: Entertainment system didn't work. Couldn't hear movie at all with headphones provided and screen very hard to use and just stopped several times. Even after crew reset it twice, still problems.

Pros: Excellent

Pros: Service was excellent

Cons: Carry on baggage size misleading

Pros: Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago

Cons: 2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich.