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There was a delay because they had to switch planes it wasn’t explained very well nor were there updates.

Flight was two hours delayed then instead of flying to Gatwick we got diverted to Southend airport! Then they cancelled our flight and we all got told we had to get off the plane and make our own way to wherever we had to go? EasyJet just abandoned us, no help and as a tourist not knowing even where I was? Disgusting behaviour from the company!!

I’ve always flew with Ryan, but never again I’ll always fly with easyJet

There was no useful information given regarding the flight back to the UK from Tenerife. This despite the week publicised problems around the EES system and the delays caused to boarding. This aspect of the customer experience could have been much better.

Fast boarding, smooth takeoff and landing. plenty of space in seats. Excellent air-conditioning on a hot day. Perfect experience

Boarding and disembarking were smooth. Not offering free water was cheap ... I've never encountered that before on a flight.

i didnt go this was a hacker booked this flight on my debit card !

Delayed almost 2 hours sitting on plane. No updates at all from flight deck and virtually no updates from cabin crew

All around poor experience. Barely got on flight because it was ostensibly overbooked. Forced into checking a carryon bag with empty overhead compartments. Nickeled and dimed. Charged for coffee. Despicable.

EverEverything was actually great. Except one of the male flight attendants had the worst BO and needed to shower and wear deodorant. It was horrible.