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Pros: Amazing and helpful crew. Great seat.

Pros: We liked everything about our Virgin Atlantic flight. They could not have been more helpful from the time we got our Boarding passes in London until we got off the plane in Washington DC.

Cons: There was nothing to dislike on this part of our trip with Virgin Atlantic.

Pros: The food and service was excellent. Love it!

Cons: My tv screen could not show the movies

Pros: Amazing crew

Cons: WIFI

Cons: Food should be much better than this. Otherwise everything is ok.

Cons: Boarding crew was nasty will never fly with you guys again

Pros: The crew was good. They were friendly and efficient. One did forget to return with a promised coffee but she apologized when I spoke of it to her.

Cons: 1. no air conditioning until the plane was in the air. It was STIFLING on the runway. 2. no power sockets to charge devices

Pros: The crew was polite and pleasant unlike the crew from KC to Boston.

Cons: Telling us to check bags before we get to our seat and find out there is no more room.

Cons: Food offered in first

Pros: no very poor , terrible plans and plane service

Cons: better aircraft, better trained staff from delta service in tei cities wonderful fred

Pros: N/A

Cons: N/A

Cons: Flight got delayed 30 minutes

Pros: very nice crew

Cons: my bagfage was lost

Pros: Reasonable space in economy class seats

Cons: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Cons: Crew members in Amsterdam were very rude and disrespectful

Pros: Smooth flight with regular updates from the crew. Crew service was frequent and very attentive.

Cons: In flight entertainment needs to be more current and with a wider selection of titles. TV shows with only one episode on a long flight - what is the point? At least offer a full season.

Cons: The check in was very slow - only one Iceland Air representative was at the counter.

Cons: The seat bottom was just a bit on the hard side.

Cons: Please offer more gluten free food options. Thanks!

Cons: Real time information about departure and gate info for delayed flight would have been helpful

Pros: Thé crew was nice and helpful.

Cons: I use Air PORTUGAL twice a year. I can’t understand why they took our three trolley to put them in the baggage hold while they have enough space inside the plane. I would like to tell you that food is always awful in TAP AIR PORTUGAL flying from Dakar/Lisboa/Dakar. No respect for the passengers.

Cons: They boarded the plane from both the back and the front at the same time with no direction as to which rows should go where. BIG cluster in the middle of the plane!!

Pros: Flight was canceled

Cons: Flight was canceled

Pros: one of the worst airlines I have traveled on. Will never fly air lingus in my life.

Pros: Everything except the food

Cons: The food.

Pros: Front and rear boarding is nice, makes the process go a little bit faster

Cons: Seems stingy not to offer any free drinks on a flight, not even water. I'm glad the major US airlines have not started doing that. Checked bag fees are based on weight which is fair in a way, but annoying that I have to pack a travel scale and weigh it the night before to avoid being overcharged.

Pros: Ordinary flight, no food (though International it operates like Domestic Travel).

Cons: Boarding is extremely weird for Air Lingus. Causes problems when there is no proper order.

Pros: The pilot was fine and kept us informed. However, the rest of the crew was awful. Not friendly, did not smile. What poor example of American Airline employees. No food was available in the main cabin. This was a 6:30 p.m. flight and there should have been menu items available, not just pretzels

Cons: Crew and options for food. If I wanted pretzels, I would fly with Southwest. They have better service anyway.

Cons: Why do I continue to subject myself to American Airlines and their horrid equipment, late, delayed or cancelled flights? The ABSOLUTE worst carrier in the country. Without question.

Cons: 1 hour 30 min late taking off.

Cons: The cabin was hot for the whole flight

Cons: There were several announcements to download the Air Canada app in order to access in flight entertainment. They must have been 5-6 announcements about this. WiFi access was to start after take off in order to use the app. but was never available.

Pros: A staff of 2 attendants on a crowded A 321 is minimal, not optimal

Pros: The crew on Air Transit did a good job.

Cons: I would fly with Air Canada instead and not Air Transit.

Pros: Great crew support & well above the typical airline food.

Cons: USB charging ports would been nice

Pros: Competent crew

Cons: Flight was badly delayed.

Cons: The food especially the second meal or snack.

Cons: When we checked in for the return flight in CPH we learned that our return ticket was “light” ie it did not include luggage. we were not informed about this, we did not request a ‘light” return ticket, and...why would we when we checked luggage flying over? We’d like the usd100 refunded

Cons: Plane was changed to a different plane and caused lots of confusion. Boarding process was chaos, loaded all passengers in a room too small with many standing and getting too hot.

Pros: Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking

Cons: Better entertainment for an 8 hour flight. Take under consideration that tall guys can’t be squeezed in for 8 hours.Give some space to people who really need it

Pros: fresh baked bread!

Cons: fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered.

Pros: Muy confortable, la amabilidad de los tripulantes

Cons: Nothing

Pros: Courteous crew.

Pros: They were awesome

Cons: Nothing I was at my best on the best airline and crew

Cons: KAYAK did not informed us we have to pay for our luggage!

Pros: This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis.

Cons: This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis.

Cons: Boarding crew was nasty will never fly with you guys again

Pros: In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!

Cons: I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere

Cons: Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was.

Pros: Perfect timing between flights.

Cons: A small sandwich would have been nice:)

Cons: On time

Pros: Crew was great. Loved having the layflat seat instead of regular Saga seat. It’s a leased plane due to the grounding of the 737-max so we got layflat seats instead of WI-FI (which is way better in my opinion)

Cons: O M G! It was about 150F while we were waiting to take off and for some reason, business class doesn’t have overhead vents. I had rivulets of sweat dripping down my face and almost felt woozy. The plane was also a bit worn and dirty compared to the last time I flew Icelandair in 2016.

Pros: The crew was great

Pros: Reserved seats apart in exit row for extra legroom. When online checkin opened 24hrs before departure, found we had been moved. Moved us back during online checkin. Arrived at airport to find we had been moved again, but check in agent was very understanding and placed us in equivalent seats.

Cons: I understand that seats reserved are not guaranteed, but to be moved twice by the airline was a negative, though it was made up for by the action of the understanding check in agent.

Pros: Crew was great!

Cons: The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :(

Pros: Business class on the 737 is somewhat basic compared to Virgin Australia's A330, but you still get the same great service, and the food is terrific.

Pros: The crew was amazing and effiecent. Had weather delays, bag got left, but got it the next day.

Pros: Virgin Atlantic is the best airline I’ve ever flown on internationally. The service is wonderful, from check in to inflight service. Everything went as planned. The food and drinks on board are free and they are an abundance of snacks, much more than we dreamed. The flight attendants are excellent

Cons: No. Keep up the good work!

Cons: The flight from Rome to Dublin was 1 hr. Delayed (aer lingus also)therefore we missed our connecting flight to Los Angeles we missed our flight.

Cons: It would have been nice to have a free drink and snack on the short flight. We would have taken some with us on the plane if we would have known that we had to pay for everything. Just something we have never experienced on any international trip before

Cons: Good service cold have come sooner, I wanted to sleep as much as possible but it was a full 2 hours before the service finished.

Pros: Crew was great!

Cons: Can't complain.

Pros: The crew tried to make up for an unforeseen event at the airport and at the airport they had already tried re booking us on different flights for the next day when we landed. They put us up in a hotel and gave us dinner.

Cons: My baggage never arrived in Reykjavík. The Iceland Air baggage attendant was incompetent and illogical +told me to file a claim with Delta (who I was flying with the next day) and stated that “it will come.” He said they could not track my luggage and had no way to know where it was.

Cons: On time

Pros: Overall, it was an amazing experience! The flight attendant actually gave me a tip on how to best eat a cookie I ordered.

Cons: The only issue I had was boarding. There seemed to be no order to it, but we all got on the plane okay and took off on time. It did not take away from the experience.

Pros: Reserved seats apart in exit row for extra legroom. When online checkin opened 24hrs before departure, found we had been moved. Moved us back during online checkin. Arrived at airport to find we had been moved again, but check in agent was very understanding and placed us in equivalent seats.

Cons: I understand that seats reserved are not guaranteed, but to be moved twice by the airline was a negative, though it was made up for by the action of the understanding check in agent.

Cons: Lost my bags

Pros: The crew was amazing.

Cons: My flight from ORD-DUB arrived late causing us to miss our connecting flight to Madrid. I talked to an agent and they told us we would have to pick up our bags at a different carousel and then go to the ticketing agent for a new flight. 1 ticketing agent+3 hours of waiting = 1 pissed off traveler.

Cons: Customer interaction is a joke

Pros: Good food

Cons: We arrived late to Dublin because of weather and we’re going to miss our connection to Leeds so they rerouted us via Manchester but our bags, though tagged “Rush” did not make it on the new flight and we were without them for five days! we still had to get to Leeds so we had to pay for train tickets

Cons: Everything

Pros: The crew was good , funy , atentifly and kind.

Cons: Was ok.

Pros: Awful airline. Will never get tickets through you again.

Cons: Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours.

Pros: Crew

Cons: My wife and I were separated by six rows. Unacceptable!

Pros: Checkin counter was very helpful. Crew during the flight was polite and helpful even under the circumstances of having to deal with another airline's plane due to the MAX difficulties. The in flight entertainment is ok but hopefully they can get more current and a larger selection of movies.

Cons: Boarding at the gate was unorganized even if the crew thinks it is ok. They call by rows but the attendants don't check and therefore the queue becomes a clump of people. The food offered either pre-ordered or bought on board leaves a lot to be desired.

Cons: The seat bottom was just a bit on the hard side.

Pros: Great

Cons: Dirty plane!!! Trash in seat back pocket. General dirty feeling.