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Cons: A Boeing 757 should not be used for a 6+ hour flight

Pros: The crew was a replacement for the original crew that probably was running late (i suspect because everyone was stuck in wonderful LA traffic that night), they made do with what they have and tried to get everyone boarded as fast as they can.

Cons: On time departures, better boarding, crowded planes, better snacks, comfy seats, charging bagss???

Pros: Fine crew. Fine entertainment.

Cons: Clumsy boarding process. After a 2.5 hour delay on tarmac before takeoff there was almost no food on board for a 6-hour flight

Cons: Food. Phone charging at seat, entertainment screen.

Cons: The charge for baggage but when i bought the ticket i received that the baggage was included

Cons: I cancelled the flight within hours of booking and got the ticket refunded three weeks later, not the 5-7 business days they promised, but I never got a refund for the luggage fee. Will do my best to avoid them in the future

Cons: Delayed first leg, missed connection 3 hours delayed AND they lost my baggage

Cons: At check in, our carry-on bag was 1lb over weight and we were told we would need to check our two bags. We saw several individuals with much larger bags boarding the plane.

Pros: Crew was nice and pleasant

Cons: Flight very late

Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Pros: No delay and nice staff

Pros: The crew was great. The soecial meal request was hadled well despite oversight.

Cons: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Cons: I am still waiting for flight to DFW.. I

Pros: Hours late at both airports and no one offered to give a refund or help with the Uber I’m now going to have to take to get home.

Pros: The entertainment options

Cons: The crew barrels down the isle with the cart on am already cramped plane. LAX construction consistently causes ridiculous waits on the tarmac after landing. The deplaning process was super slow.

Cons: Delayed significantly. When we landed there was no gate for us to taxi to. All around a bad experience.

Cons: They left without us. They could have waited a few minutes knowing we were on a delayed flight but didn't. They actually left early.

Cons: Paid for particular seat within 2-3 rows of back galley as unaccompanied minor for my son. For his comfort, he chose an aisle seat. Flight attendants onboard moved him to farthest back row in window seat and he was not able to get out to use the lavatory easily.

Cons: Flight cancelled with no reasonable alternative. Ended up driving.

Pros: The flight crew was great

Cons: I was left at a gate and wasn’t informed of the gate change. I was in a wheelchair and needed assistance. I was left and almost missed my flight. I arrived at the gate with 15 minutes before takeoff. The agent was very rude...she said my seat had been given away. After checking she was wrong.

Pros: The entertainment and crew made it one of the most pleasant flights I’ve been on.

Cons: The main course was quite gross, but the croissant was nice.

Cons: Kept getting delayed which I understand wasn’t their fault just frustrating.

Cons: 6 hours of delay

Pros: Everything

Cons: Nothing. Everything was great

Cons: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Cons: Fix the damn KIOSKS at Vienna!

Pros: The crew and the timing were ok

Cons: The seats were uncomfortable

Pros: No delay and nice staff

Pros: The crew was a replacement for the original crew that probably was running late (i suspect because everyone was stuck in wonderful LA traffic that night), they made do with what they have and tried to get everyone boarded as fast as they can.

Cons: On time departures, better boarding, crowded planes, better snacks, comfy seats, charging bagss???

Cons: I upgraded to Premium+ and it did not feel like an upgrade from a comfortability standpoint.

Cons: Do not lie to the passengers and make a lot of people check their bags when it’s empty overhead bins.

Pros: The crew was amazing! They were all so nice and helpful

Cons: The WiFi didn’t work

Cons: Knowing that the baggage wasn’t included in the price of the plane ticket

Pros: Nothing really...

Cons: I’m not sure what improvements could be made on a short flight.

Pros: Im not sure how comfortable can an economy, 12 hours and a half flight seat can be.. but somehow it turned out to be easy and nice

Cons: The only things i can think of are already given in business class, like even wider seat and spaces between lines

Cons: There were no healthy options available to eat on this flight.

Pros: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Pros: Yes

Cons: Everything was good

Pros: Crew helpful. Food good.

Cons: Better range of movies please

Pros: Seat was good

Cons: Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened

Pros: The service with my handicapped mother

Cons: The food

Pros: Everything as expected!

Cons: Had to pay for food. not a single chip :(

Cons: Baggage service is not what they advertise had to pay $120 euros for the baggage that’s false advertisement not good

Pros: Crew was quite polite and sympatic

Cons: The aircrafts is very old and small for all the passengers they put inside, and the food is really bad in quality and taste.

Cons: Delayed 4 hours

Cons: Wonderful

Pros: The views on this flight are good. The crew was just ok and they should explain where the restroom is.

Cons: The flight is relatively short so they do not offer a beverage service. However if I fly the same route on Alaska they do.

Cons: Landing was very rough and flight crew kept bumping me with food cart during sleep

Cons: Don’t be late

Pros: Newer plane, crew was amazing, seats were adjustable

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Pros: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Pros: Great airline

Cons: More choice of food

Cons: AirEuropa wouldn't let me board because was my passport will be due in 2 months although I was traveling to the country were I actually live. I will file a complain for full reimbursement, not to mention having to stay in Madrid for one day to wait for Iberia next flight to Guatemala which I took.

Pros: Confortable

Cons: Aucun membre n’a pu répondre en français alors qu’on atterrit quand même à Bruxelles.

Cons: Knowing that the baggage wasn’t included in the price of the plane ticket

Cons: Cramped seats, no a/c on tarmac for extended period because of technical issue, ancient entertainment system. Old plane with minimal overhead bin space, delayed flight

Cons: A Boeing 757 should not be used for a 6+ hour flight

Cons: Wonderful

Cons: Flight cancelled with no reasonable alternative. Ended up driving.

Cons: The KLM crew are always great serving and treating you. Well above many other airlines.

Pros: No delay and nice staff

Cons: Not being 1 hour late

Pros: The crew was amazing, flight on schedule and good entertainment.

Cons: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Cons: The charge for baggage but when i bought the ticket i received that the baggage was included

Pros: Friendly staff

Cons: No working movie screens and no outlets

Cons: One toilet, wasn’t operated well, since it could not be opened from inside-outside

Pros: Aireuropa is bullshit

Pros: The crew was pleasant

Cons: Baggage checkin & flight boarding was slow & disorganized.

Pros: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Cons: Food quality was not so good.

Pros: The seat was a little uncomfortable but the crew were amazing.

Pros: Slow service.

Cons: Better communication!

Cons: Travelled business class and was ace experience

Pros: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Cons: Head support for 6 feet plus people on seats would be good

Cons: The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK

Pros: Crew helpful. Food good.

Cons: Better range of movies please

Cons: Travelled business class and was ace experience

Cons: Flight got delayed 30 minutes

Pros: Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline.