£511 Find Cheap Flights to Freeport – Compare and Save

Poor service. Check in person at the COUNTER was ruthless and threaten to call police instead to look for better plan or actions. VERY MANERLESS lady. KICKED US OUT OF OUR RESERVATIONS. ABSURD

There was very little premium experience. The check in was awful with a 40 minute line and service making me feel like I was putting them out. The lounge and gate experience was scattered and not well organized. the only good thing was the seat. Food was bland and barely edible. Overall I found it wasn't premium at all rather a cheap low class experience.

My seat was at the very back of the aircraft, and there was no overhead space available near my seat. The flight attendant told me to go back towards the middle of the aircraft to store my carry-on luggage. I politely explained that I would do so once boarding was completed and the aisle was clear, as passengers were still boarding behind me and it was impossible to move against them. However, she kept insisting that I go back immediately, speaking to me in a very rude and aggressive manner. The situation escalated unnecessarily, and I found her attitude extremely unprofessional and unacceptable.

The seat configuration was insane. Horrible. Had to jump over sleeping people to go the bathroom. The food was the best we’ve had in any Business class.

Our plane was delayed for an hour because they had the wrong tow truck that pulls the plane out of the gate. An hour late just to find the right vehicle that pushes the plane out of the gate area! The delay made us barely make our connecting flight but of course our luggage didn’t make it. So no luggage when we arrived at our destination.

Best: Flight attendants. Worst: Bags took forever to receive at LAX despite being tagged Priority - at least a 35 minute wait.

It was one hour 15 minutes late taking off so we missed our connecting flight in Philadelphia.

Crew did a great job, but aircraft was old and bitterly cold. Arrived early in CLT but had to wait for 30 mins for a gate. I knew in the plane what time we were arriving 8 hours before landing and it's basically an American Airlines airport, think they would have had space for an international flight lined up lol

Didnt realize i had bought a seat that couldnt recline. Not horrible as it was very short flight.

Typically, I am always impressed with American personnel. These you run into the rude old hags that are still around. I can tell over my 40 years of flying with them, they have made strides in improving their attitudes.