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— HAU
9 Dec — 16 Dec1
Return
1 adult
Economy
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Thu 9/12
Thu 16/12
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Top 5 airlines flying to Haugesund
Scores according to KAYAK customer reviews7.9
Turkish AirlinesOverall score based on 23408 reviews
7.8Boarding
7.8Comfort
8.2Crew
8.0Entertainment
7.9Food
Excellent
Pros: "The service"
Cons: "The sandwich"
Pros: "The crew and the seat !"
Cons: "The food because of coronavirus the service was scaled back"
Cons: "Outstanding"
Pros: "Great"
Pros: "Efficient and on time."
Cons: "All fine."
Pros: "Food is not bad"
Cons: "The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!"
Pros: "check in..Gatwick S."
Cons: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."
Pros: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."
Pros: "Good crew. Clean"
Cons: "A little late"
Pros: "Everything! Food was amazing!"
Pros: "I have flown Turkish Air many times for the past 8 years and they are a solid airline. They have very good food for airplane food, and a decent entertainment center."
Cons: "Unfortunately they have moved away from their Exonomy Plus seats that were great and ample room, whereas now their seating in exonomy is very cramped. They also used to have nice amenities on long international flights like a hot towel and some Turkish Delight before takeoff and landing, but they no longer have that. And my biggest complaint is that they keep their planes unbearably hot most ost of the time. It’s by far the most frustrating thing when your cramped in their tiny spaces for 11 hours."
Pros: "Entertainment options good"
Pros: "Largely pain free experience"
Pros: "Crew was very helpful & friendly. Cabin was well pressurized."
Pros: "I’ve flown Many airlines in the past but my experience with Turkish airlines was wonderful. The only bad thing was that there was a lot of turbulence. The staff were super helpful, every time you asked for something they provided quickly. The seats were spacious. Great flight entertainment tons of movies to choose from. Food was yummy. Will defenitly fly with Turkish air in the future."
Pros: "Flight cancelled on whim of pilot due to a single faulty toilet."
Cons: "Everything."
Pros: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Cons: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"
Pros: "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
Cons: "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."
Cons: "I could not use my ticket I was trying to extension date but customer services terrible"
Pros: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Cons: "The leg room was a bit limited on long flight."
Pros: "Our flight from CAIRO was delayed for 3 and half hours. We missed our flight to Chicago. The Staff at Istanbul airport were very very unhelpful and rude. They did not try at all to find an alternative route for us. The lack of empathy and understanding was astounding. NEVER TURKISH AIRLINES AGAIN!"
Pros: "It went all ok except the space between rows"
Cons: "Slow service by crew and space between seats"
Cons: "Nothing"
Pros: "Efficient and pleasant. Affordable and most importantly very clean!"
Cons: "Old style lie flat (but not horizontal) seats"
Cons: "Not enough movie varities."
Pros: "Arriving safely"
Cons: "Seats horrible, food not eatable, poor service"
Cons: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"
Pros: "Many movies to watch. There are news channels like CNN to keep you updated with what las happening in the world."
Cons: "We had a connection at Istanbul. No laptop or notebook was allowed. A small portable charger to my iPhone was confisticated even thought it is smaller than my iPhone. Turkish TSA seemed a little confused with what to confisticate. They almost took away my portable shaver too. There were 4 little kids running around aisle during the flight forcing me to watch movies instead of sleep crossing the Atlantic Ocean."
Pros: "Crew friendly and accommodating."
Cons: "Much of food, esp mac and cheese, cold."
Pros: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Cons: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."
Pros: "Very nice crew"
Pros: "Could put a bag under the seat. Advanced AV options. Food was OK."
Cons: "Cabin was too hot. I complained and they adjusted it. The seat really doesn't go back much at all."
Cons: "On of stewardess was very rude ."
Cons: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"
Pros: "I ve travelled many times on Qatar ,Emirates,and jordanian air lines but the Turkish was the poorest and the worst .A limited choices and little food ,and these people on the airplane donot do their jobs properly .I hope it will be better next time if there is a next time ."
Pros: "Enough room to spread out; excellent entertainment choices; ability to charge phone easily; wifi"
Cons: "The food wasnt good .."
Pros: "The entertainment choice and availability of USB port for charging was excellent."
Cons: "This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating."
Pros: "Other than the late departure, everything else was excellent."
Cons: "Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!"
Pros: "surpassed our expectation"
Pros: "excellent food, service"
Pros: "great company."
Pros: "flight was exactly as scheduled, flight attendance were extremly helpful and polite, food was good."
Cons: "nothing"
Pros: "It was a very smooth flight"
Cons: "There was very little leg space. the crew wasn't very responsive to the help botton"
Pros: "Clean, orginzed, professional pilots"
Cons: "Too hot, few meal options"
Pros: "Great!"
Pros: "THY is no doubts the best in flights and services. The place, seats, food, entertainment is top. My frequent choice! Crew is very friendly and responds to requests quickly."
Pros: "For real. Excellent meals, roomy seats, great selection of movies, and the care package thing? I'm STILL wearing the slippers."
Pros: "Food was fantastic. There were no delays. Very enjoyable."
Cons: "Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again"
Pros: "We got to Chicago at least 45 minutes before the expected landing time. The dinner was pretty good and the crew came around many times offering drinks. The ground crew did a good job of evaluating luggage and tagging people’s bags before the overhead bins got too full so it didn’t delay our flight."
Cons: "The snack sandwich was freezing cold..."
Pros: "Quick, comfortable and easy"
Cons: "Boarding was a bit clunky"
Pros: "Nothing!"
Pros: "The flight was quick and minimal turbulence. Crew was friendly"
Pros: "There wasn’t anything to highlight as good. On this trip except LHR was organized and clean. The boarding was a free for all after the elderly and young had been boarded footstep as they should."
Cons: "The ground staff were rude and officious"
Cons: "I missed my connecting flight because my flight was late. I had to get to my destination for a wedding."
Pros: "Plane was super nice and new and crew was great!"
Pros: "None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted."
Cons: "Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv."
Pros: "Cabin crew was very helpful and polite"
Cons: "I’m not sure how I feel about the embarking and disembarking in the “presidential” style. (the use of the stairs outside of the planes, and the shuttle rides)."
Pros: "on time."
Cons: "nothing"
Pros: "Flight delayed- missed my connection"
Cons: "5 hour delay"
Pros: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Cons: "No negatives."
Cons: "There was not enough room for all the people’s cabin size luggage. They allowed people to get on board with big coats once they’re in the plain they take off the coats and place them up. Those coats take the same space as a small suitcase. I asked the fly attendants for assistance and they didn’t even pretend to care about the situation. I had to put my luggage under the seat for the entire flight, which ended up reducing the very reduced legroom. What this airline is trying to do is; to charge passengers twice for cabin size luggage. This has been my worst experiences with airlines. Lufthansa is definitely an airline to avoid."
Pros: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."
Cons: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."
Pros: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Cons: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."
Pros: "Crew and service was amazing"
Cons: "No entertainment food Horrible"
Pros: "We only had carryons and they took the. From us before boarding the plane."
Cons: "They should tell people that there is delay and that they will take their carry one"
Cons: "Online check-in did not work. When I checked in at the airport, I received only a middle seat."
Pros: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long."
Pros: "I like everything about Lufthansa in terms of quality and service"
Cons: "Punctuality. I fly lufthansa twice a week and I have yet to fly on time. There are always a delay."
Pros: "Once again, the in-flight crew was excellent. The flight was good, but no entertainment is provided."
Cons: "Another late take off, probably because the incoming connections were late. So it was good that the airline delayed the connecting flights. However, this leg of the trip was so late that I barely made it to third leg of the trip. A huge problem is that each of these international airports require that you go through the security check again. For that reason, connecting legs of trips through these airports should not be scheduled so close together. Heathrow is the worst, with security staff that, at best, don’t care that you have a close connection to make and just ignore your pleas to speed up the process, and at worst, are just plain rude."
Cons: "Cancelled flight and transferring me on turkish airlines again the flight was delayed over three hours.,obviously we have missed our connection flight to Beirut and now waiting in front the hotel desk because the first flight to Beirut is 12:25 pm , I have lost 2 days from my holiday,I'm very tired and upset, I will never use kayak ever again and I will tell all my friends and family to avoid it."
Pros: "Only an hour and a half but perfect service and even a nice meal. Because of the delay there were a lot of questions to the crew but they managed to keep travelers calm and happy."
Cons: "Flight was delayed but that had nothing to with the crew and the service."
Cons: "The flight was delayed . When we arrived in Frankfurt, there was a quie of 200m . After waiting 10 minutes, they asked us to go to other passport control . We had to walk onother 10 minutes to get there ."
Cons: "Not entertainment at all"
Pros: "The boarding process was smooth, take off delayed by just over an hour but the Crew were exceptional with providing updates and bringing around refreshments whilst we waited."
Cons: "Seats were a little uncomfortable but outside that not much I can fault the airline for."
Cons: "At the gates they said that nobody could bring more than one piece of carry-on items Dash completely catching Everyone by surprise. They took a backpack from me, and it has now been lost."
Cons: "They skipped me when passing out the food. They probably thought that I was sleeping, but they didn’t stop to ask."
Cons: "I didn’t like it because when I asked for a big water bottle, they refused to gove it to me while I am sick and suffer dry throat. The space is rather small. If you are 5ft 5 and above person, I honestly would suggest you buy extra legroom for comfortable purposes. Also, there is like 1 restroom on the whole plane and if you sot at the end, you are screw. Lets not forget that they delayed our flights like 4 hours and only gave us 1 voucher for snack. I don’t expect the experience will be fancy but this is a total disappointment!"
Cons: "It took ages to go through the security check, although I have mentioned that I have a flight connection that is due to leave nobody gave a s..t, so I missed my flight. Now I’m waiting at the airport"
Cons: "Cancelled then delayed then had to stay in Frankfurt and was a day late"
Pros: "The environment was very nice. Relaxed and roomy"
Pros: "The crew were very helpful and friendly"
Cons: "The flight was delayed"
Cons: "Very very long walk plus train to baggage reclaim at Munich"
Cons: "Poor food on first leg. Sat by a man who was allowed to have 7 cans of beer. On second leg of journey I was willing to pay for food. The best choice for anyone trying to eat a healthy diet was pot noodles. Air Canada get 2 stars. Return journey on United gets 4stars."
Pros: "It’s nice that Lufthansa still gives food onboard"
Cons: "My Lufthansa flight left with 1hour delay"
Pros: "Smooth process. Regular updates."
Cons: "Late departure."
Cons: "The flight took off 2 hours late they must have known it was going to be that late, yet they lied saying that it was on time, forcing you to come to the airport early, then when you get to the airport they did the - oh its going to be 20 minutes late, no 40, no 1.5 hours late, heck it will be 2 hours late etc. Micro-tight seat pitch - I could barely sit in the seats."
Pros: "Fast-track security, Lufthansa lounge in Heathrow T2 was fabulous, with incredibly attentive staff, flight stewards were extremely polite and also attentive. Great in flight snack and drinks. A real pleasure."
Cons: "The long walk at Frankfurt - but you can't blame the airline for the place the plane docks at."
Pros: "Friendly helpful staff."
Cons: "Delays."
Pros: "I arrived at the airport early and the check in staff offered an earlier flight so I wouldn't miss my connection. Crew was courteous and the sandwich on board was quite good"
Cons: "Slim seats very uncomfortable and legroom too little"
Pros: "The food and drinks was very good."
Cons: "The flight was late."
Pros: "It was good the checking desk person was polite and done her best to put get me on to British Airways flight to get to my destination on the same day."
Cons: "But we waited tilll 12.30pm still flight took off at 14.00 and arrive in Dubai at 23.50pm instead of 22.30pm person went home who suppose to pick me up. I got to the place I was staying at 01.39am which was very uncomfortable. I will never fly again with Lufthansa Airline it use to like British Airways but definitely they have lost the customer touch."
Pros: "Free refreshments. Funny cabin crew!"
Cons: "There was very confusing and contradictory information on what you can take with you on top of your cabin luggage. e.g. Can you or can you not take a small shoulder bag with you."
Pros: "crew at the gate really excellent"
Cons: "usual plane handling at Frankfurt - bus to terminal, 60 mins is not enough to wait for bus 15 mins drive 10 then go through security and passport control then go from B to A leaving no time to catch a plane Lufthansa scheduling need to experience what they do to passengers"
Pros: "Flights were cancelled that day due to a storm, but Lufthansa were able to fly an empty aircraft from Rome to fly us from London to Frankfurt. Despite the circumstances, Lufthansa were able to still offer catering. Thank you for your cimmitment."
Cons: "Lufthansa in general could invest a little more in the food they serve. Lufthansa's domestic and inter European flights are never a culinary highlight. :-("
Pros: "The flight itself was fine."
Cons: "Getting to LHR early for. 6:30 am flight was no use since they don't have any departing flights between 11pm and 6 am. So we were stuck in the lobby for hours until ticket agents arrived at 4 am. There was one open coffee shop however. Then we waited for security to arrive at about 4:30 am to get through and it was quite a slow shake down. One through there were no restaurants open until 5-5:30 am. The flight itself was fine. Facilities at Frankfurt were minimal with toilets offering only one stall each. While standing in the long queue a lady and her young daughter were rudely ushered out by the male custodian for cleaning, and then it could not be used for another 10-15 minutes."
Pros: "Priority boarding with small kids"
Cons: "In London I was required to ask fro this priority boarding with kids if not asked I would be queuing with small kids for 15 minutes.. (whilst In Frankfurt we have been invited to be boarded as first ones without asking for it.)"
Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"
Pros: "Overall a nice and good flight"
Cons: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."
Cons: "Klm is the best, even on a 40min they served small breakfast."
Cons: "It's KLM. What else do you need to know."
Pros: "The crew was professional & friendly"
Cons: "Food was terrible honestly, entertainment system didn't work on 1st flight."
Pros: "Klm's consistantly high standards in everything they do."
Cons: "Nothing"
Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Pros: "Flight arrived on time"
Cons: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."
Cons: "Flight got cancelled"
Cons: "KLM crew exceed our expectations"
Pros: "Crew was helpful and food was very good"
Cons: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"
Cons: "Boarding was very slow."
Pros: "Crew was very engaging and service was good."
Cons: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."
Cons: "They left my bag off the plane. Ridiculous."
Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Pros: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."
Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Pros: "Crew was nice and efficient"
Cons: "Economy seats don’t recline enough."
Pros: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Cons: "Transfer point needs upgrade."
Cons: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Pros: "Good food, friendly service"
Cons: "More trash pickup; only one round of beverage service"
Pros: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Cons: "There were several flight delays and gates were changes a few times."
Pros: "Very pleasant, professional crew"
Cons: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Pros: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Cons: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."
Pros: "Food and staff behaviour"
Cons: "Entertainment"
Pros: "Friendly in-flight personell"
Cons: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Cons: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Cons: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."
Pros: "Food was just fine, movie selection very good"
Cons: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Pros: "Flight crew was fine. Food was good."
Cons: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Pros: "The aircraft was clean"
Cons: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"
Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Pros: "Seats were comfortable"
Cons: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
Cons: "At some point the luggage was lost. here."
Pros: "In flight food was enjoyable"
Pros: "Got to Amsterdam on time and everything was great including the staff"
Pros: "Flight was on time and quick and comfortable"
Pros: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."
Pros: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Cons: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Pros: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Cons: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."
Pros: "Catering is ok"
Cons: "Seats comfort really old school"
Pros: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Cons: "The entertainment was quite dated and didn't have new movies etc"
Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
Pros: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Cons: "lack of meal options"
Pros: "The staff and crew"
Cons: "Nothing"
Pros: "The plane is clean and comfortable. The boarding was easy."
Cons: "The staff on all SAS flights seem a little lazy."
Pros: "The flights and food were good. no problems there."
Cons: "There was a baggage strike in Copenhagen. We sat on the tarmac for about an hour awaiting a gate opening. The flight to Chicago took off an hour late and we missed our connecting flight into Columbus. And our bags never arrived in Chicago."
Cons: "Last minute change of boarding gate led to a dash across the airport!"
Pros: "Good airline"
Pros: "Crew pleasant, operations efficient."
Cons: "Main course - chicken and potatoes with tomato sauce- was not very interesting, or very Scandinavian."
Cons: "Outstanding service, comfort, food, entertainment options May have been best experience ever flying"
Cons: "Landing was hard but that is always the case."
Cons: "Everything was excellent"
Pros: "Good service from flight deck and cabin crew. Clean and comfortable"
Cons: "Take-off was nearly an hour late. No complimentary food and coffee was instant and very average."
Cons: "My flight was cancelled and no one notified me! Instead, FlyUs.com placed me on a different SAS flight that had a 15 minute layover in Copenhagen. Needless to say, I would have missed the flight from Copenhagen. I realized the issue the day-of, spent hours on the phone trying to book a different flight through the customer services at FlyUs.com (stupid company!), and was finally rebooked by SAS on a different airline. When I called SAS directly, they immediately took care of the situation and handled it well, but I wasted an entire day dealing with FlyUs.com, waiting on confirmation for a flight that I was never going to receive. The whole experience was awful."
Pros: "Food was excellent!"
Cons: "Pay for a coke?"
Pros: "Everything"
Cons: "Nothing to hate"
Pros: "Friendly service. No problem with moving to open seats to stretch out."
Cons: "Even though it was an older plane, it was still comfortable."
Cons: "SAS has introduced hand luggage measurement and weighing at checkin, for a maximum of 17.5 lbs or 8 kg. SAS does not care if you have flown on another transatlantic carrier, which allows more than 8 kg. Then you need to start emptying your hand luggage at checkin. The whole checkin process was a big mess, the contract employees eg. at Heathrow do not help much (they probably do not do this to any other airline). SAS staff does not remind you to take your IDs and passport, medications etc. from your hand luggage, which is then checkedin luggage as opposed to hand luggage. It is obvious that transatlantic passengers have more hand luggage than many local passengers."
Cons: "Internet page for buying excess baggage was difficult to understand."
Cons: "Only one free soda. Beer and wine for a fee."
Pros: "The customer service was great & they attended to my son who has a disability & flying on his own. He arrived well & happy so we were pleased with the service."
Pros: "Good airplane. Room enough for my long legs. Service nice. Comfortable Very satisfied."
Cons: "Did not see an option to book a vegetarian meal upfront."
Cons: "On time, efficient, friendly staff"
Pros: "Cannot think of anything."
Cons: "I am a road warrior and my job requires me to travel 100% of the time around the world. This was the first international flight I've been on where even small snacks such as peanuts or pretzels are for purchase only. Plus the flight attendants seem to be disorganized and in rush. I will never use SAS again."
Pros: "I was only charged half the price for my checked suitcase on the return flight - after I called SAS the day before departure."
Cons: "It doesn't really matter that other aspects of the flight were ok when I had to pay £60.00 for my one regular-size suitcase, and I don't find out until I am standing at the check-in counter. Why do travelers have to pay for checked luggage, at all?"
Pros: "nothing."
Cons: "I hated flying on easyjet, there was NOTHING easy about it. hidden fees, horrible service, and flight delays. I am never flying with them again"
Pros: "The flight crew was courteous and professional. The seats were comfortable."
Cons: "The flight came in a little late. However, the plane was nice."
Cons: "The SAS Supervisor at the gate permitted all preferred-level economy class ticketed passengers to board irrespective of the amount of their carry-on items - in some cases as many as three different items and many over-sized as per the measuring box located at the gate walkway, before conducting a bag-by-bag weight check on all the remaining economy ticketed passengers. Any carry-on item over 8 kgs was refused access to the airplane, and had to be unpacked at the gate in full view of other passengers to remove all electronic devices or breakable items, prior to being left with the gate agent to be placed on the plane as checked luggage. This procedure was conducted in an officious and highly non-customer friendly way, and was embarrassing to those passengers who had to "strip down" their single bag, in particular for female passengers who had overnight clothing and toiletries. A more practical and customer appropriate approach should replace such a draconian procedure."
Pros: "De-planing"
Cons: "The screaming children. All. The. Yelling. Kids. Also it was an inferno in there. if it's a packed house and customers are standing in the aisles, do us a favor and crank the AC."
Pros: "Nothing to be honest"
Cons: "Checkin was a disaster, girl was not aware of anything she was doing and after over ten minutes of explainatiin she still put me and my bags on a wrong flight. Lady at the boarding gate tried to help and finally managed to send me and my bag in the same flight. Even bigger disappointment was that I booked a business class seat and paid three times more money then a normal economy ticket, there wasn't any business class seat and all seats were occupied in the front rows. Staff was generally rude and not willing to help."
Pros: "The staff and pilot kept us informed of what was happening with our delay. The flight attendants were very nice."
Cons: "The flight was 1 hour late."
Pros: "Nothing"
Cons: "Delay after delay. Screaming kid the whole flight. Could not sleep."
Pros: "On time and courtesy"
Pros: "we landed 20 minutes before schedule"
Cons: "Check-in was slightly confusing to know where you had to go."
Pros: "Friendly crew"
Cons: "Zero leg room, no overhead compartment space. Pinned to the wall in my window seat by an over weight Swedish man sitting beside me. Horrible flight !!!"
Pros: "People were nice"
Cons: "They charged me 60 pounds to check my bag after I checked my bag in online. When I got to the airport, they told me I had a bag on my connecting flight from Copenhagen to Helsinki but not on my flight to Copenhagen from LHR. At the airport I was charged 60 pounds for a small bag. Crazy! Completely unreasonable. Never flying SAS again if I can avoid it."
Pros: "The flight wasn't late and didn't crash."
Cons: "I paid for a business class ticket and was jammed in like a sardine no different than economy, then told "you get a lunch for free". Hundreds of dollars more for a $5.00 lunch is NOT why I booked business class!"
Cons: "Flight was 4 hours delayed, we could not leave the airplane every passanger just could have one water during the waiting time When finally arrived in Copenhagen i missed my last connections for the night and the airline wasnt helpful at all!"
Pros: "On time arrivals/departures, competent staff who were polite and attentive - plane very clean!"
Pros: "Leg space was nice for someone who is tall. The crew members were nice."
Cons: "Plane is out-of-date with old seats. 737 did not have entertainment. Limited options for onboard complimentary food"
Pros: "Flight itself was fine, crew was pleasant, landing in Copenhagen was pleasant"
Cons: "We arrived at Berlin-Tegel two hours before our flight, as is generally recommended for air travel... to find that there was no one working to check us in to our flight, and no option for automated boarding passes. We had to wait for a half an hour before a desk attendant for SAS showed up to begin checking people in specifically for our flight. We were told by floor staff that desk staff usually don't even arrive until two hours before the flight they are supposed to check in. Then when they arrived we were told we had been waiting in the wrong line (priority) and had to get at the back of the regular line. There were no signs, so we had no way of knowing this. Then someone else told us one line was for if you already had your boarding pass, the other was for if you didn't: luckily we had chosen the right one, but a bunch of other people had to move again. One passenger mentioned to staff that it would really help if there were signs (there were monitors, but they were blank) but she was ignored. The line was massive and there was only one desk agent, so it took a long time. Anyway by the time we finally got through security we only had 20 minutes before boarding. I don't even know how everyone else behind us made it onto the flight, or if they did. At our gate there were literally ten seats in the waiting area. So of course everyone waiting for our flight was clustered around, standing awkwardly, and couldn't help blocking all the walkways. Then when we thought we were finally boarding the plane we just got onto a shuttle bus to go all the way across the airport to where our plane was waiting. Overall, pretty ridiculous. I have not flown out of Tegel before so I'm not sure how much of this fiasco was the airline's fault and how much was due to the airport itself. But we were very frustrated by the time we finally took off, and will probably avoid both (Tegel and SAS) in the future if at all possible."
Pros: "Shorter than usual flight, captain made the flight in 1 hour 15 minutes!"
Cons: "Flight delay of over two hours No snacks and drinks limited because of limited supply on board replacement plane"
Pros: "I'm a super nervous flyer, and SAS did an awesome job with customer service, in flight service, the food was delicious and the drinks were great! I'll be sticking with SAS for future flights."
Cons: "Crew service is very poor"
Cons: "My luggage was lost"
Pros: "Food good, free drinks. Great entertainment system. Crew nice."
Cons: "Full flight."
Pros: "Business class upgrade was very nice. Food was good and entertainment options were above par. Loved the quality of the pillows and blankets. Also loved the fresh fruit and candy snacks."
Cons: "The gate agents refused to provide my boarding pass until the entire plane had boarded already. I was one of the last people on. I wasn't given a reason for this or assured I wouldn't be put on a later flight. This caused a lot of stress during my layover."
Pros: "On time. Efficient boarding."
Cons: "Not even water or coffee was free. Charge for everything."
Pros: "The plane was nice and clean, the crew was kind."
Cons: "There were no food options, only preset meals. Not fantastic for a vegetarian. Also, for two and a half hours we were delayed (while sitting on the plane after pushing back and then returning to the gate) due to something wrong with the plane. Along with being unnerving, it caused nearly everyone on the flight to miss their comnecting flight."
Pros: "The crew was very friendly and helpful!"
Cons: "There was a huge delay so i got to Haugesund 2 hours later than I expected."
Pros: "Flight on time. Meals and service were better than expected. Long international flight was smooth."
Pros: "same as above"
Pros: "Friendly staff as always, and more leg room than most budget carriers"
Cons: "They announced a 10 minute delay, which lasted for two hours without passengers getting any information, and had to take the bus a long way as the plane had somehow ended up at the other side of the airport. Then once boarded, we sat on the tarmac for at least 30 minutes."
Pros: "New Boeing Dreamliner plane was very comfortable. We successfully bid for an upgrade which was of course spacious. Most food and drink was complimentary."
Cons: "The movie selection was limited. If there was on board music I couldn’t find it. There are usb and power points so you can bring your own though. It was awkward to eat out of the meal boxes with little plastic cutlery."
Pros: "Excellent value flight to Seattle. Very helpful at check in. Brilliant plane."
Cons: "We choose not to pre-book seats or order meals as we felt both were expensive options."
Pros: "Nice and ckean airplane. Smooth travel"
Cons: "We didn't know our 11 hour flight didn't have food. And then when we try to order food, on the menu it's all just sandwiches. There's no option for hot food."
Pros: "Nice new planes"
Cons: "The food wasn’t great"
Pros: "All"
Cons: "Only graded one star for last two as short ball NA"
Pros: "Nothing."
Cons: "Everything. The check in machines were broken so I was FORCED to miss my flight. I had to pay $329 to get the next flight which was the next day and I paid for insurance. I'm across the world with no working phone, nowhere to stay and barely have anymore money yet instead of the desk right in front of me helping I had to call Norwegian. I've never heard of an international airline that doesn't feed you for 10 hours and then runs out of food for you to even purchase. It's madness. I will NEVER fly Norwegian again and I will let everyone know not to either."
Pros: "I liked the price of the flight."
Cons: "It was delayed over 2 hrs. They do not provide free food-service for a flight that is 8hrs."
Pros: "Entertainment"
Cons: "The cabin crew didn't have any personality, and didn't look happy most of the time, a smile goes along way. When you look for a cost effective flight especially when flying with family including 2 young children you think it is good that the flight costs were quite good, however when you add in the additional baggage fees each way and the reserving you seats so you can all sit together the overall flight costs including the extortionate food prices on board makes them out to be much the same if not higher than that of one of the premium airlines that already include all those things in your flight cost. Not to mention when arriving home in Boston around 40 passengers bags had been left in London and there was NO Norweign staff available to help with this, it tool numerous requests from passengers as well as the flight services people to get a Norweign member of staff to come and help. SO there were a lot of unhappy passengers. I will be seriously considering whether i use Norweign any more in the future because of this."
Cons: "We were diverted to Dulles because of weather, which is no one' fault, of course. We were assured on the flight that there would be buses ready to take us to New York or accommodation for us if the roads were too dangerous. We went through immigration and were greeted by a resounding silence on the part of Norwegian. No representative, no message, no announcement, no luggage, which we STILL have not received a week later. All efforts to get in touch with Norwegian were fruitless. Never, never, never will I give them my business again."
Pros: "The boarding was stress-free and the leg room was excellent"
Cons: "Delayed by over 3 hours."
Pros: "The flight I took coming home had two less rows, so I had an extra inch or two of legroom than I've had on some other flights."
Cons: "I know it is becoming more common on certain airlines to have to pay for things like extra checked bags, but this airline takes it to the extreme. My single checked bag was $65, there was also a charge for reserving a specific seat (not even the upgraded seats), there was no food or water on a 9 1/2 hour trans-Atlantic flight unless you paid extra for it. After arriving at Orlando, the cargo door of the aircraft would not open meaning bags had to be unloaded 1 at a time through a smaller hatch resulting in a 2 hour delay to get a checked bag. Not impressive for a supposedly new Dreamliner."
Pros: "I recieved emails informing me of possible disruption to travel to and from airport ie road congestion & weather conditions and recommendations to avoid delays which I thought was a very helpful service."
Cons: "We didn't pre order food but understood snacks could be ordered during flight. The sandwiches had all sold soon after we departed New York. We were lucky enough to buy the last fruit salad. We had nothing else to eat for the entire journey. We booked hand luggage only. Obtaining a boarding pass electronically for myself and my partner was impossible. On the fourth attempt I booked myself in individually and was successfully. I then booked in my partner successfully.We tried to go through departures armed with our boarding pass but we're refused entry. We were redirected back to Norwegian main check in to obtain a happy face stamp on our boarding pass which is obtained after the weight of the luggage has been checked. Unfortunately this means that instead of going straight through departures with hand luggage only we had to go to the main Check in anyway. I agree with checking weight of hand luggage but the process could be improved greatly."
Pros: "Quick flight. Good entertainment Quite spacious Quick boarding."
Cons: "Plane was cold. Not including food Staff aren’t as friendly as other airlines experienced."
Pros: "Modern newish plane & generally a good flight with minimal air disturbance"
Cons: "Over an hour delay before taking off although we landed only 35 minutes late. Would have thought some free drinks might have been served given length of the flight even if it is a budget airline. Room between seats is a bit tight."
Pros: "There was nothing that was good about this flight."
Cons: "- Could not check in online.. (this is the 21st century) - 1 check in bag should be standard on all transatlantic flights! I only found out I had to pay for my bag at check in bag drop. - Basic food should be standard on all transatlantic flights! - Water, tea/coffee should be standard on a transatlantic flights! I mean c’mon, who pays for water on a long haul flight? Is that a joke? Who comes up with these pricing strategies? A transatlantic budget airline? Stop ripping off travelers just to make a quick buck.. Evil are those who negotiate partnership deals like this without keeping your customer in mind. You are in the service industry for crying out loud! - If any of such amenities are not offered on long haul flights, that needs to be EXPLICITLY NOTED IN BIG BOLD LETTERS DURING BOOKING. - Very poor understanding of customer behaviour and flight booking.. - Price discrimination by having to pay for standard amenities on long haul flights is evil and unethical"
Pros: "Economy Seats were comfortable"
Cons: "Information about system for ordering food was very problematic. I was not informed that I needed to order food 3 online days in advance. I tried to order it while checking in online because I realised only at that point that it was likely I would have to order in advance...I was charged but did not receive what I ordered. One crew member was nice, the others were not. When checking in at the airport the staff desk attendant was very rude. Too many hidden costs. Paying for extras like food and luggage does not make the price economical."
Pros: "Entertainment was good, nice planes."
Cons: "Not knowing about no food provided but had to buy and book meals 72 hours in advance, which I couldn't do, as it was last minute. No blankets or pillows were provided - had to buy a blanket. No headsets were available, which also had to be purchased, but received text notification to bring my own."
Pros: "The flight itself was really good, smooth and easy. The staff were also very helpful. Good value for money"
Cons: "The plane hadn't been cleaned properly, there was still food in the pocket in my seat from the flight before. And they didn't bring the trash through nearly often enough which resulted in passengers leaving wrappers and cups on the floor. We were 30 min delayed as well."
Pros: "Nice, clean plane."
Cons: "1. Flight attendants except for a couple, were not interested in helping passengers or answering questions 2. For the basic fare (which I didn’t realise I was even purchasing), you had to pay extra for a seat and for luggage, on long haul transatlantic! 3. I wasn’t offered food or beverage once on the 8 hour trip 4. You had to purchase a blanket if you wanted one. Everyone was wearing their coats onboard. It almost felt like they were intentionally keeping the temperature cold to induce passengers to purchase blankets. When I requested they raise the temperature, I was told that this was the warmest they could make it and this is the warmest on any plane. (Obviously not true. I fly every month and have mostly found plane temperatures to be manageable.) Oh, and did I mention how you had to pay to check luggage on a transatlantic flight!!"
Pros: "My seat was comfortable,bathrooms were clean."
Cons: "Some not all of the staff was a tad bit cooler in demanor than was needed. Too much movement by other passengers."
Pros: "I flew round trip from Oakland, CA to London. This is a budget airline. You pay for anything extra. That said, the airplane was new, spotless and comfortable. The toilets were clean and well stocked with paper products. ( I have experienced quite the opposite on more expensive flights.) The crew was efficient and responsive. The plane was on time and the flight was great. Given the $700 price reduction, I don't mind paying to check luggage or bringing my own food, water, blanket, pillow, ear phones, music, sleep mask and earplugs. If you want a snack, drink, coffee or water, it can be ordered for airport prices. The snacks looked better than the food they served."
Pros: "Comfortability"
Cons: "Boarding staff a bit unwelcoming"
Cons: "I fly routinely for work including internationally. I have always been able to carry on 2 pieces of hand luggage -- 1 small rolling bag and a personal messenger bag. I was surprised upon my return flight to be told I had to check one of my bags because their combined weight > 10kg. There was no problem with me having both bags for carryon during my departing flight. The return flight wasn't even half full, so there was plenty of cabin space for my rolling bag. Instead, this was a ridiculous policy of Norwegian so that they could ring some money out of me. I doubt I will fly with them again."
Pros: "Just all in all, a really decent flight. The airplane was clean and tidy, staff were polite and I was really impressed with the free wifi. The flight was comfortable and I was able to get a little power nap in before we landed!"
Pros: "I had a window seat..."
Cons: "Very confused as to why I was wasn’t told that I needed to pre order my meal.. On my way to London I got a meal included and on the way back I didn’t even get a bottle of water! Awful awful experience and will never be flying Norwegian again. , no matter what the price is!"
Pros: "Modern, clean plane (Dreamliner); and fuss-free experience. Definitely good value for money."
Cons: "Seriously poor leg-room for a transatlantic flight. If you're going to sell food on board. Make the most of the opportunity and ensure it's decent quality?! Options are limited and quality is noooot good."
Pros: "The comfortable seats"
Cons: "Being separated from my friend across an aisle"
Pros: "The flight was on a nice modern 767, clean and I was lucky as a tall person I had no one next to me. So I was relatively comfortable. Tickets for a flight from London to JFK were very cheap. USB port to keep phone charged was nice, but whats the point with no WiFi available?"
Cons: "I felt this was a bait and switch offer. Cheap price offered, but no checked in baggage included nor any food and drinks or snacks. NOTHING. Flight attendants basically ignore you the whole flight unless you purchase on the flight or in advance. Very poor choice of movies, all old movies. And no WiFi whatsoever. All of these are major inclusions on trans-Atlantic flights, and were not visible when purchasing this flight. I thought it sounded too good to be true. To be honest, if this were all included up front, I couldve brought on-board food and drink for the flight. I dont like being nickel and dimed on everything. Charging over $50 for a checked in bag is ridiculous. At least if it were for $25 like every other flight, I wouldnt of minded."
Pros: "Norwegian is bare bones, but this flight on the Dreamliner is very comfortable. It ‘helped’ that the delay meant lots of people cancelled and there was a lot of spare space on board."
Cons: "It’s a long flight with no drinks... but with Norwegian you know what you sign up for! Water is $3. The 5 hour delay left something to be desired, but Norwegian texted me early so I knew not to head to the airport."
Pros: "Price of the ticket was good Modern plane Clean plane Friendly cabin crew"
Cons: "The flight was full The seats in economy were small"
Pros: "Nothing particularly special."
Cons: "Arrived 4 hours delayed, and they always say due to weather to rid of any responsibilities. Flight had no food and had some insane safety warnings saying gathering in groups was not allowed. That's the most big brother thing I've heard in an airplane."
Pros: "Good entertainment options on individual screens, where you can also order food"
Cons: "They charge for just about EVERYTHING. I was aware that checked luggage was not included in the ticket price so I prepaid for that. But be prepared: even on an 11-hour flight you must also reserve meals (i.e., prepay), or you'll be looking forward to buying from the "snack bar"--$9 for a small sandwich. Other items they charge for: water, earbuds, blankets... Don't even ask if there are free snacks. I'm surprised I wasn't charged for speaking with a crew member (when I could flag one down--good luck with that). They begin "boarding" 2 hours before departure. Why? So you can stand in a long line, no food venues nearby, to then be sequestered in an enclosed waiting area until they condescend to let you on the aircraft (no fee for that, surprisingly). Unless you prepaid another fee for expedited boarding. But if you're a common peasant I suggest taking a different discount airline where they actually care about their customers."
Pros: "Dreamliner was a very good place to be for seven hours. As budget airlines go Norwegian are the best we've used, amazing value to cross the atlantic."
Cons: "Film selection wasn't the best, but you can't have it all."
Pros: "Friendly Crew members"
Cons: "Not enough food choices. Limited entertainment."
Pros: "Booked this as was going to Denver direct and ESD a fair price. Generally well looked after."
Cons: "Not made clear that this trip did not include food unless purchased separately but spotted It day before so purchased our own to take on board. Was actually better as we had what we wanted and most importantly could eat/sleep when it suited us. Not offered any drink not even water but had our own. Nearly slipped up with baggage as did not purchase bags coming back as missed the point while booking. How many people book return flights and don't bring bags back? Should have been an 'are you sure' check."
Pros: "Very good seats and a new plane for good value."
Cons: "Entertainment system didn't work, ordering system didn't work. When my kid got a black eye from the spring-loaded entertainment system they didn't even have a first aid kit on board with a cold compress--shocking."
Pros: "Smooth boarding and helpful staff."
Cons: "Did not know that I would need to have my own headphones. Purchased rather poor sound experience headphones. Could not make my meal request change as vegetarian. Did not see that even when I booked the flight. Passengers should take their own light snacks and drinks after security."
Pros: "The crew was friendly, and very attentive."
Cons: "The flight boarded very slowly due to very inefficient check in process to just get into the gate area. There were about 15 people to check the weight of people's bags, and basically run security again (mostly standing around), while one person checked tickets and passports. This lead to the flight leaving an entire hour late. I ordered a meal for the flight, but was surprised that when I needed even just an additional glass of water (during the 12 hour flight) I was charged $3. If I had not ordered a meal, I would not have received even the one drink that I got. This was a 12 hour flight, and most people around me were not offered even water."
Pros: "The staff was really nice, and when my husband's tv screen wasn't working they made sure to reboot it several times, until it did."
Cons: "I have never been on an international flight where they made you pay for food and water. They, in fact, won't stop the beverage cart for you unless you've paid for a meal package. When I booked my flight there was no option to opt in nor out of any meal package. I called the airlines 48 hours in advance, and they told me that, in order to pay for a meal package I would have to have called at least 72 hours in advance. Also the flight had no vegetarian hot meal options, which sucked for me. I was appalled that you had to pay for, even, water!!!!"
Pros: "There was nothing I liked except for getting off the plane."
Cons: "There was a mechanical issue which delayed boarding and since we were quarantined to a small area without enough seating, no restrooms or food services which made me very upset. Once we were on the plane there was a possible terrorist threat which delayed us even longer and scared everyone on the plane after police entered the cabin. We were not given any services for the 12+ hours we had no access to purchase food. The food service system was no working on the plane. It also took us 20 minutes to find a gate. The plane was very warm and everyone was angry. The check in process was also horrible with the staff being rude. The flight attendants were also not very nice and after experiencing the scare of something going on they should've been a bit more accommodating. I will never fly Norwegian again or fly out or into Gatwick Airport."
Pros: "Newer planes"
Cons: "Paid extra to pick seats. Not to pick a better seat but just to pick any seat ahead of time so family could sit together-like a lot extra! Not good Norwegian. Paid extra for food. Not clear on site so didn't know that even on long trip overnight, you get nothing to eat or drink- not even water- unless you order it ahead online and pay OR order it on board and pay. And if you didn't order any food or extras, the crew pretty much ignored you like you werent there not good Norwegian Paid extra for baggage-and a lot! Sizes/weighs allowed for baggage is less than American air carriers and they charge you per kg for overage."
Pros: "seats were comfortable, the hot food meal was okay"
Cons: "The cabin service and crew members on 2 of the 3 Norwegian flights I've been on this past month are the rudest I've ever experienced.. They were snappy, impatient, not communicative about the handing out of hot food, and also I heard one of them talking very negatively about other passengers. I understand that it's a service industry job and dealing with customers/passengers can be difficult at times but it's really unattractive to do it directly in earshot of other customers. The price is great for the flights but I'd really rather not travel Norwegian again because of the attitude of the service team. Really, the worst. The breakfast meal was pretty unsatisfactory. The cold wraps are not appetizing and the juice is just super sugary, kind of garbage quality."
Cons: "Extremely rude flight attendant that served my section. Lack of information about when you would be served. No free drinks including water, even though I paid for a meal. Very narrow seats, the only type of person that would fit comfortably would be a child. I was given a different seat from what I reserved and sat in the middle of 2 men (one with horrible body odor), both whom were very thin, but it was if we were all sharing the same seat, I couldn't move!!!! Toilets hadn't been cleaned, absolutely disgusting. When the pilot spoke, he had such a thick accent no one around me could figure out what he was saying. And last but not least, we sat on the plane for 3 hours before we took off, 2 of those hours was without airconditioning."
Cons: "Showed up to my flight an hour before and was told I was late and booking closed... was told by another airline three hours later that an hour before I was able to change my flight for another time but was never told by Norwegian airlines employee. Not only did I pay $542 for a flight home that I actually never was on but had to pay an additional $1400 to get back home and getting home the following day. I would like a refund of my $542 since I was told the wrong information and was on time for boarding."
Pros: "Staff were helpful and friendly :)"
Cons: "No pillow or cover supplied. Food was an additional charge :("
Pros: "Flight attendants werecordial"
Cons: "we paid for seats 8a and 8b but were put in 18 a and c with the excuse that row eight was for families with infants. Our flight attendants told us there was no such thing. Two adults sat in the seats we paid for. When we landed we sat on the plane for a half hour till they brought the stairs out. We took the same size plane both outbound and inbound yet on our return flight all of a sudden we had ti pay for one of our bags, exact same luggage as our departure flight including the same size plane"
Pros: "Nothing"
Cons: "Everything"
Pros: "Every trans-Atlantic flight I've had with Norwegian has been on a Boeing 787 Dreamliner, which is an incredibly comfortable airplane compared to current standards. Ventilation and lighting are superior in a way that I doubt can be corrected on older aircraft. Norwegian's crew are *superb*. I've never had such snappy service on an aircraft; ordering via the built-in touchscreens is quick and straightforward. Also, I pre-bought the meal for a 7-hour flight, and it also came with a snack near the end, and each came with a drink."
Cons: "The food is not as good as Turkish Airlines. I don't think you can order anything but snacks and sandwiches if you don't pre-order, which isn't very enjoyable on a trans-Atlantic flight."
COVID-19 information
Safety measures for airlines flying to Haugesund
Airlines flying to Haugesund have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights to Haugesund
Mandatory masks
Masks required on board, masks provided on flights to Haugesund
Social distancing seating
Middle seats unavailable to book on flights to Haugesund
Pre-flight testing
Testing for antibodies, testing for symptoms for flights to Haugesund
Flexible cancellations
Waiving of change fees. Search flexible flights to Haugesund
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Recent return flight deals
24/3Thu
1 stopNorwegian
14h 45mLGW-HAU
29/3Tue
1 stopNorwegian
15h 50mHAU-LGW
£125
24/3Thu
1 stopWideroe
12h 30mLHR-HAU
29/3Tue
1 stopWideroe
3h 20mHAU-LHR
£130
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12h 30mLHR-HAU
27/2Sun
1 stopWideroe
24h 35mHAU-LHR
£135
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18h 30mHAU-LHR
£140
28/12Tue
2 stopsMultiple Airlines
26h 05mLGW-HAU
4/1Tue
1 stopMultiple Airlines
15h 15mHAU-LGW
£143
24/3Thu
2 stopsNorwegian
8h 50mLGW-HAU
29/3Tue
1 stopNorwegian
5h 45mHAU-LGW
£157
3/4Sun
1 stopWideroe
6h 40mLHR-HAU
13/4Wed
1 stopWideroe
6h 15mHAU-LHR
£159
24/3Thu
1 stopSAS
9h 30mLHR-HAU
29/3Tue
2 stopsSAS
6h 40mHAU-LHR
£162
16/2Wed
1 stopMultiple Airlines
15h 30mLHR-HAU
27/2Sun
2 stopsMultiple Airlines
18h 20mHAU-LHR
£174
30/12Thu
1 stopNorwegian
14h 45mLGW-HAU
5/1Wed
1 stopNorwegian
15h 15mHAU-LGW
£183
24/3Thu
2 stopsKLM
5h 30mLHR-HAU
29/3Tue
2 stopsKLM
5h 45mHAU-LHR
£195
17/1Mon
1 stopSAS
12h 40mLHR-HAU
18/1Tue
1 stopSAS
15h 55mHAU-LHR
£201
15/2Tue
2 stopsKLM
20h 50mLHR-HAU
2/3Wed
2 stopsKLM
8h 45mHAU-LHR
£204
20/3Sun
1 stopMultiple Airlines
4h 10mLHR-HAU
25/3Fri
2 stopsMultiple Airlines
22h 35mHAU-LHR
£205
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20h 20mLHR-HAU
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2 stopsKLM
9h 30mHAU-LHR
£207
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1 stopWideroe
12h 30mLHR-HAU
4/1Tue
1 stopWideroe
24h 35mHAU-LHR
£207
3/4Sun
1 stopNorwegian
12h 30mLGW-HAU
13/4Wed
1 stopNorwegian
26h 15mHAU-LGW
£208
16/2Wed
2 stopsMultiple Airlines
18h 15mLHR-HAU
27/2Sun
2 stopsMultiple Airlines
18h 20mHAU-LHR
£217
13/2Sun
2 stopsKLM
10h 45mLHR-HAU
2/3Wed
2 stopsKLM
7h 10mHAU-LHR
£221
27/12Mon
2 stopsLufthansa
24h 05mLHR-HAU
5/1Wed
2 stopsLufthansa
28h 25mHAU-LHR
£518
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Recent one-way flight deals
16/2Wed
1 stopWideroe
24h 35mLHR-HAU
£73
23/2Wed
1 stopNorwegian
7h 35mLGW-HAU
£78
23/2Wed
1 stopWideroe
15h 30mLHR-HAU
£78
23/2Wed
2 stopsNorwegian
8h 50mLGW-HAU
£94
23/2Wed
2 stopsSAS
26h 50mLHR-HAU
£105
16/2Wed
2 stopsSAS
24h 00mLHR-HAU
£113
17/1Mon
2 stopsNorwegian
6h 50mLGW-HAU
£130
16/2Wed
3 stopsMultiple Airlines
34h 35mLHR-HAU
£143
21/12Tue
2 stopsKLM
20h 50mLHR-HAU
£192
23/2Wed
2 stopsKLM
21h 10mLCY-HAU
£201
22/12Wed
2 stopsKLM
23h 25mLHR-HAU
£204
21/12Tue
1 stopSAS
6h 35mLHR-HAU
£234
22/12Wed
2 stopsKLM
22h 20mLCY-HAU
£293
21/12Tue
2 stopsMultiple Airlines
13h 55mLCY-HAU
£324
23/12Thu
2 stopsKLM
8h 35mLHR-HAU
£327
23/12Thu
2 stopsKLM
8h 35mLCY-HAU
£336
22/12Wed
2 stopsMultiple Airlines
23h 40mLGW-HAU
£616
21/12Tue
2 stopsTurkish Airlines
20h 40mLGW-HAU
£719