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Great smooth flight, amazing movies, everything was clean and smelled great, crew was catering

Nothing to complain about!

You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !

The quality of every aspect of this much shorter flight on a smaller plane was not diminished from the good experience we had on the overnight leg of our journey on a bigger plane. This has not been our experience on some other airlines.

No complaints

Customs in Skopje

Disembarked through stairs despite tunnel available, seems the front gates of plane did not open. Also they transported the passengers in normal coasters not through airport bus

I like the comfartability of flight

everythimg was good

There was no information given that pia does not have online check in. The food was horrible on pia. The connecting flight had no vegetarian option for people with dietary restrictions.9

Crew was courteous and food was good. Plane was clean.

The checkin process at the Lahore Airport was horrific. Probably won't fly out of there again. The queues were a joke. Most passengers were cutting queues with the help of officials they had bribed. Shockingly one airport staff member checked in five passengers in front of me who weren't even At the airport. This lot was issued boarding passes and luggage tags without a problems. An immigration officer also stamped their passports without a question. No wonder Pakistan is and will always be a third world country. Despite the excessive airline and airport staff the simple process took me over an hour. I only got my turn after arguing and pleading my case with the airline staff repeatedly. Seriously this is the worst airport to fly out off!! You have been warned. Use Lahore airport at your own risk!!

Gap between both flights was tight.But very helpful ground crew & flight crew

The journey was too short to give any proper rating

Not much.

Buses took ages when boarding and disembarking.

The crew is nice and very responsive.

The food quality is low. The available onboard entertainment is very limited.

Everything

Everything

Nothing

I liked the food, the crew, and the team at the airport was nice and professional. There was a air host by the name of Zaid or Zain and he was from Bombay. Really nice person and very easy to talk to.

Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced.

Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal.

Excellent experience overall, the food was decent, the seats were comfortable and had enough space for me at 6ft tall, the staff were very friendly and helpful, entertainment selection was good with plenty of new movies out. I had no problems with my layover. The baggage allowance was great as I had extra luggage from my trip. I'm very happy with their customer service, the day before my first flight I received a phone call from Qatar's customer service saying that due to delays I wouldn't be able to make my connecting flight to Edinburgh so they would like to book me on another flight instead of me having to wait 24 hours in Doha. I was thoroughly impressed with this service.

I did not have wifi available from Doha-Johannesburg

I like the crew they were so accommodative

No comments

Slow Internet

Excellence !!!

Everything was good

What id isn't like is some people will sleep by the time we reached Dubai we missed some important information about the changes in the gates of next flights , they could have announced it just before landing one more time

I liked the service and ease of the whole process.

Nothing.

The movie options and food were good.

This flight had the potential to be good as the entertainment and food options were good, but I felt cramped and the volume of the surrounding passengers was awful. There were three crying babies, which I know neither the airline nor the families themselves can control, as well as one child with special needs who was making a lot of noise the whole flight. I wasn't able to sleep at all for that reason. Additionally, I was disappointed that the flight was late and that the deplaning process was so long – we taxied for a long time and there was only one staircase, so we were very late.

Free wifi pls

they have a uncomfortable seats in a long flights and comfortable seats in short flights like Abo Dhabi - Bahrain

Hospitality and efficiency.

There could be a drinks trolley at the back to help yourself

It's good the service from the start, from check in and from the stewardess .... good flight

The same... good flight

Food good, film selection enjoyable, staff very pleasant - great value for money. We went half-way around the world at 10,000m!!

Just the regular plane things - nothing specially

Nice aircraft and nice flight overall!

I had reserved the 2 back seats of the aircraft--a row of only those 2 seats--so I could sleep against the window and my husband would still have the legroom he needs. Unfortunately those seats on the actual aircraft ended up being in a 3 seat row and getting a window seat and middle seat. Having booked the flight 8+ months prior, we were disappointed that we had less comfortable seats than originally reserved.

Nice aircraft and flight!

We were never offfered a snack! The people in the rows ahead of us got a snack and the people behind us did as well. Last leg of a 3 flight series of about 13 hours (and overnight), so some coffee and a small snack would have been enjoyed.

Easy online Check in. Nice crew.

Very tight space on flights.

The Chief Purser came over to apologize. At the end of the flight, the Captain came to me to apologize on behalf of the airline. (Too little, way too late.)

I am handicapped and the jetway was broken. British Airways took a bad situation and made it worse! Obviously they had no contingency plans and the gate agents just wan't to avoid any responsibility and started blaming the poor man who had been wheeling me all over the airport. ONLY BRITISH AIRWAYS WAS AT FAULT FOR THIS. Eventually they put me on a lift several gates away and then loaded me onto the platform lift of one of those catering trucks that deliver food to the planes and drove me to my plane. The plane door was shut and they had to bang on the door to have them open it and let me board. As a result, I personally delayed the flight (officially) 28 minutes; in reality about 40 minutes. This was one of the most embarrassing and humiliating experiences of my life; to be loaded on a plane like freight!! Is this how British Airways operates??

As the previous flight was delayed, we missed our connecting flight, although we were assured the flight would wait for us. The staff at the departure gate was rude and never apologized. They rescheduled us for the following morning. We waited 2 hours for a bus which was taking us to a hotel. The bus was full of people like us who missed their flight. When we were about to depart they said that the hotel was 150 km away and it would be a 2 hour drive. We went to bed at 2 am to wake up at 5 am to catch the bus back. The whole trip was a nightmare.

I arrived to the airport early and they wouldnt move me to a earlier flight when I knew there was a flight leaving 3 hours earlier.. all I need it was one seat. I tried to call to modify the ticket with air Berlin for days before.. nobody ever picked a single phone call.. who's working at the phone for air Berlin?!?

It was darn near impossible to track down my lost luggage. It was left in Berlin somehow, when I had a 2 hour layover & over a 2 hour delay. You had no number to get a hold of an operator directly. I won't be flying air Berlin anymore.

Food and delay

There were NO entertainment screens. UNBELIEVABLE!!!! Nothing to do for 3 hours.

You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !

Smooth flight, comfortable seats, crew was very catering and kind

The equipment on the plane needs some tuning up such as the screens tilting on their own (like falling down)

You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !

The quality of every aspect of this much shorter flight on a smaller plane was not diminished from the good experience we had on the overnight leg of our journey on a bigger plane. This has not been our experience on some other airlines.

No complaints

Boarding , cabin crew , updated entertainment facilities and Ford's served are excellent.

Space between seats is not appropriate for comfortable travel.

Smooth flight, comfortable seats, crew was very catering and kind

The equipment on the plane needs some tuning up such as the screens tilting on their own (like falling down)

There were NO entertainment screens. UNBELIEVABLE!!!! Nothing to do for 3 hours.

less crowd

Disembarked through stairs despite tunnel available, seems the front gates of plane did not open. Also they transported the passengers in normal coasters not through airport bus

Crew was courteous and food was good. Plane was clean.

The checkin process at the Lahore Airport was horrific. Probably won't fly out of there again. The queues were a joke. Most passengers were cutting queues with the help of officials they had bribed. Shockingly one airport staff member checked in five passengers in front of me who weren't even At the airport. This lot was issued boarding passes and luggage tags without a problems. An immigration officer also stamped their passports without a question. No wonder Pakistan is and will always be a third world country. Despite the excessive airline and airport staff the simple process took me over an hour. I only got my turn after arguing and pleading my case with the airline staff repeatedly. Seriously this is the worst airport to fly out off!! You have been warned. Use Lahore airport at your own risk!!

Had I known that the second segment of the flight is Pakistan international airlines I would have never booked the flight on kayak. Very dangerous and third class airline. The sight should clearly show all the details when u search for the flights. As it was showing all flights on Etihad. Will never make reservation on kayak again

The quality of every aspect of this much shorter flight on a smaller plane was not diminished from the good experience we had on the overnight leg of our journey on a bigger plane. This has not been our experience on some other airlines.

No complaints

The seats were comfortable, food was ok . Staff were friendly

The service was a bit relaxed, with kids I had a little hard time getting attention promptly

You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !

Smooth flight, comfortable seats, crew was very catering and kind

The equipment on the plane needs some tuning up such as the screens tilting on their own (like falling down)

Excellence !!!

Great staff and awesome entertainment selection

There is nothing to not like

I like the crew they were so accommodative

No comments

All seats are occupied airplane is completely full making it difficult for crew to serve passengers and time consuming to do regular activities.

pretty comfort seats, and they give u a neck pillow!

poor communication always, always late departure, seat space so small it baffles the mind on a long flight that they cram people into the plane in such a way

Flight was quiet and smooth

Food was substandard Leg space very crummy

Once arriving in Rome, the agents were very helpful in getting us a hotel for the night. However, at that point, it was very late and we had to wait for everyone else to be accommodated as well. It would have been a better process to have allowed passengers more information prior to arriving in Rome at 22:00

We missed our connecting flight to Palermo. For hours before, while we were stuck at Heathrow, we had little to no information as to what would happen once we landed in Rome. We were traveling with two small children and this was extremely frustrating and tiring.

less crowd

Disembarked through stairs despite tunnel available, seems the front gates of plane did not open. Also they transported the passengers in normal coasters not through airport bus

Had I known that the second segment of the flight is Pakistan international airlines I would have never booked the flight on kayak. Very dangerous and third class airline. The sight should clearly show all the details when u search for the flights. As it was showing all flights on Etihad. Will never make reservation on kayak again

There was no information given that pia does not have online check in. The food was horrible on pia. The connecting flight had no vegetarian option for people with dietary restrictions.9

Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced.

Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal.

Okay

Okay

Excellent experience overall, the food was decent, the seats were comfortable and had enough space for me at 6ft tall, the staff were very friendly and helpful, entertainment selection was good with plenty of new movies out. I had no problems with my layover. The baggage allowance was great as I had extra luggage from my trip. I'm very happy with their customer service, the day before my first flight I received a phone call from Qatar's customer service saying that due to delays I wouldn't be able to make my connecting flight to Edinburgh so they would like to book me on another flight instead of me having to wait 24 hours in Doha. I was thoroughly impressed with this service.

I did not have wifi available from Doha-Johannesburg

Everything

Nothing

Food good, film selection enjoyable, staff very pleasant - great value for money. We went half-way around the world at 10,000m!!

Just the regular plane things - nothing specially

Everything, the plane, service, attitude

Okay legroom, a 787 Dreamliner really is an excellent airplane though so it made up for it. Entertainment options were excellent, easily kept me occupied throughout.

Food wasn't great, but can't complain about the meat or veggie option.

It's good the service from the start, from check in and from the stewardess .... good flight

There were NO entertainment screens. UNBELIEVABLE!!!! Nothing to do for 3 hours.

Enjoyed the hotel stay on the long layover

Great food! Also, the selection of movies and TV and other entertainment choices was wide. Seats weren't bad for an overnight flight.

No complaints

The seats were comfortable, food was ok . Staff were friendly

The service was a bit relaxed, with kids I had a little hard time getting attention promptly

It has been a week and British airways still hasn't delivered my suitcase.

I did not realize BA was now a no frills airline It's now "low cost service" at regular price

Good service overall.

When taxiing for take off, for some reason the plane was swerving back and forth in a serpentine manner like the pilot was navigating between puddles.

More space than newer airplanes.

No onboard entertainment.