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Flight arrived safely.

Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival.

The flight crew and flights itself were great.

I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed.

Food, drinks, and general service on board were all very nice

Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo.

The crew was very nice and helpful.

The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end.

Poor food service

service

aircraft and food

Perfect and impressed.

Slow load of luggage..

Comfortable flight; good seats, good service by attendants.

Rude passengers who ignored the rules.

Smooth flight, comfortable seats, crew was very catering and kind

The equipment on the plane needs some tuning up such as the screens tilting on their own (like falling down)

Great smooth flight, amazing movies, everything was clean and smelled great, crew was catering

Nothing to complain about!

The seats were comfortable, food was ok . Staff were friendly

The service was a bit relaxed, with kids I had a little hard time getting attention promptly

The quality of every aspect of this much shorter flight on a smaller plane was not diminished from the good experience we had on the overnight leg of our journey on a bigger plane. This has not been our experience on some other airlines.

No complaints

Delay! I missed my connection! Had to spend a night in Rome! Had to be late to work Monday morning.

I.m 6'2 and it was impossibly uncomfortable

Flight was fine

They changed my lay over from 1.5 hours to 5.5 hours. On the way over they changed flight 7 hours I wouldn't have gotten to my hotel until a day later. I had to rebook with another airline. Still not sure they will return fare. Used Webjet will never use again!!

The flight was operated by Alitalia, so my bad review is about it: 1- they made us pay 75 euro for 4 extra kg on the luggage; 2- once on board we had to wait 45 minutes before leaving the airport; 3- there was no entertainment on the plane which looked like a very old plane; 4- they served us a tasteless sandwich and muffin(MEA flight serves a full meal) 5- the choice of drinks was poor: water, Coca cola, tea or coffee, no juices or alcohol; 6- we asked for water 3 times and the flight attendant never came back; Being an expensive flight I was expecting something more than a low coast flight company. VERY DISAPPOINTED.

Mediocre staff, not very attentive, horrible boarding experience in Doha. Food was inedible, watched a crew member place food she had spilled onto the aisle FLOOR back onto a tray to give to someone as if nothing happened, which prompted me not to anything for an 8 hour trip. DISGUSTING!

I will never purchase a flight with Qatar

Okay

Okay

Excellent experience overall, the food was decent, the seats were comfortable and had enough space for me at 6ft tall, the staff were very friendly and helpful, entertainment selection was good with plenty of new movies out. I had no problems with my layover. The baggage allowance was great as I had extra luggage from my trip. I'm very happy with their customer service, the day before my first flight I received a phone call from Qatar's customer service saying that due to delays I wouldn't be able to make my connecting flight to Edinburgh so they would like to book me on another flight instead of me having to wait 24 hours in Doha. I was thoroughly impressed with this service.

I did not have wifi available from Doha-Johannesburg

I liked the food, the crew, and the team at the airport was nice and professional.

The aircraft was very old and smelled badly. The toillets didn't work properly and were dirty.

Love the coordination

The crew

The food and the boarding at Vienna airport

Plane left and arrived on time.

Rude gate agent. Small seats, no leg room, very crowded together. Clearly a budget airline - should be marketed as such.

Flight delayed by about an hour

the crew was kind and helpful

the head of the crew( the purser) was extremely rude, inppropriate and unprofessional. I had an upgrade to economy premium because of the disaster with the DC to Franlfurt flight but I still experienced pain because I could not lay flat. I feel that Lufthana should give me a free upgrade to business on my flight back to Miami in October. it's the only way they can repair the stress, and emotional and physical torture they put me through in DC

The on board entertainment sucks you need to upgrade

Clean plane, decent entertaiment

the food was pretty much the same that we had during our previous flight from Moscow to Frankfurt and of the same mediocre quality. the plane was freezing cold - this was the first time in my frequent travels that i had to use the provided blanket. My girlfriend used 2 of them. When I called the flight attendant for the extra blanket using the bottom nobody showed up - I had to stop an attendant passing by to get the extra blanket.

Night flight so no entertainment allowed sleeping

Kosher food could be improved

Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip

I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane

See above

Food and staff were great

Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging

Interior

Delays Always frustrating

Slow Internet

Excellence !!!

Everything was good

What id isn't like is some people will sleep by the time we reached Dubai we missed some important information about the changes in the gates of next flights , they could have announced it just before landing one more time

The food was good and the flight attendants were attentive, especially considering the number of passengers. Overall, British Airways does a much better job than most American airlines.

As with most airlines, the seats were cramped, especially when the person in front of me reclined their seat.

Nice aircraft and flight!

We were never offfered a snack! The people in the rows ahead of us got a snack and the people behind us did as well. Last leg of a 3 flight series of about 13 hours (and overnight), so some coffee and a small snack would have been enjoyed.

The Chief Purser came over to apologize. At the end of the flight, the Captain came to me to apologize on behalf of the airline. (Too little, way too late.)

I am handicapped and the jetway was broken. British Airways took a bad situation and made it worse! Obviously they had no contingency plans and the gate agents just wan't to avoid any responsibility and started blaming the poor man who had been wheeling me all over the airport. ONLY BRITISH AIRWAYS WAS AT FAULT FOR THIS. Eventually they put me on a lift several gates away and then loaded me onto the platform lift of one of those catering trucks that deliver food to the planes and drove me to my plane. The plane door was shut and they had to bang on the door to have them open it and let me board. As a result, I personally delayed the flight (officially) 28 minutes; in reality about 40 minutes. This was one of the most embarrassing and humiliating experiences of my life; to be loaded on a plane like freight!! Is this how British Airways operates??

More space than newer airplanes.

No onboard entertainment.

The food was super! Seats were very comfortable with ample leg room, and I could hardly keep my eyes open throughout the flight. The crew was also attentive.

Just that the only entertainment was a limited number of music radio channels with country and old school music. I mean no TV for premium economy?! Lufthansa's basic economy has got a TV and WiFi for long distance travels!

My "lacto free" meals included cheese and custard. Not very dairy free.

After finding Condor nickel and diming us, were were surprised to have positive impressions of the plane, flight, and crew. The crew dealt with our issues as best they could in as friendly a manner as could be hoped for.

The weight allowed for carry-on luggage was confusing. I ordered a vegetarian meal for my wife when I made the reservations, but they ran not of these meals before getting to her. I also ordered their entertainment package for my wife; but when she tried to play a movie, it prompted her for a purchase code. I do not think I ever received such a code. Happily, the crew gave her access to the movies.

Good

It's good the service from the start, from check in and from the stewardess .... good flight

Staff trying to think of what we need before they ask for it. Impressive.

All was fine

Not much

Less legroom than usual/expected. Crew was fine but wasn't too proactive and took quite a while to get things going regarding food/beverages.

Food good, film selection enjoyable, staff very pleasant - great value for money. We went half-way around the world at 10,000m!!

Just the regular plane things - nothing specially

Nice Flight Attendants Good Food

Flight was delayed by 1.5 hours

Food, drinks, and general service on board were all very nice

Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo.

The food was good

The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service.

Efficient check-in.

It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out.

Perfect and impressed.

Slow load of luggage..

Service and timely

Nothing bad

Everything was pathetic. Delay in both the flights. No provision for lounge access. Will never fly srilankan again.

Good crew

Old plane

Food and delay

I arrived to the airport early and they wouldnt move me to a earlier flight when I knew there was a flight leaving 3 hours earlier.. all I need it was one seat. I tried to call to modify the ticket with air Berlin for days before.. nobody ever picked a single phone call.. who's working at the phone for air Berlin?!?

Luggage again losted

It was darn near impossible to track down my lost luggage. It was left in Berlin somehow, when I had a 2 hour layover & over a 2 hour delay. You had no number to get a hold of an operator directly. I won't be flying air Berlin anymore.

Boarding , cabin crew , updated entertainment facilities and Ford's served are excellent.

Space between seats is not appropriate for comfortable travel.

Enjoyed the hotel stay on the long layover

Great smooth flight, amazing movies, everything was clean and smelled great, crew was catering

Nothing to complain about!

You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !

Good seat near the front.

Delayed arrival by 30 minutes.

Nice Flight Attendants Good Food

Flight was delayed by 1.5 hours

The flight crew and flights itself were great.

I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed.

Standard stuff

Poor food service

service

aircraft and food

Very good crew

Food needs improvement

service

nothing

Enjoyed the hotel stay on the long layover

The quality of every aspect of this much shorter flight on a smaller plane was not diminished from the good experience we had on the overnight leg of our journey on a bigger plane. This has not been our experience on some other airlines.

No complaints

Customs in Skopje

You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !

The crew was very nice and helpful.

The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end.

Standard stuff

The boarding process was smooth and the crew friendly. Flight ran on time.

Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston.

Nice Flight Attendants Good Food

Flight was delayed by 1.5 hours