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it was great the cabin crew were polite and detail oriented.

My girlfriend had a health emergency and couldn’t board the flight. I asked for a refund, but you only offered half of the purchase price as a refund. Very disappointing.

Ground staff and cabin crew were excellent. Flight was perfectly on time. Zero issues.

Even after a delay, getting off the ground, thanks for keeping me safe, the airline made certain that my connecting flight was rebooked to get me to my final destination. It was actually rebooked twice, and my luggage still managed to meet me. The airline gave me a credit for food and beverage to be used at the airport vendors, regretfully, the credit did not transfer to my final boarding pass. Oh, well…

Flight was great. Smooth flying, movies good. Open seats allowed for good stretching.

Come on. A two hour, 7am flight and a small bottle of water and a tiny chocolate bar was provided. No coffee, no nothing. Poor.

Trip was smooth, good drew, average meal, almost cold coffee. Excellent landing. Did not enjoy going down the stairs, walking to the gate, walking up the stairs, going a long walk to the exchange gate, and going down the stairs again to be bussed all the way where we originally landed to take our next flight! Over all an average experience. Thank you.

Not enough veg food for passengers. I actually did not get veg food and starved the entire flight duration.

I booked extra leg room, due to seat neighbor i now consider extra shoulder and arm room as well. Seems like the seats shrink in width now The crew was very friendly and professional ( 100%). Food was good not great, breakfast was bad, a dry slice of bread would have been better. Facilities clean.

The crew on my Frankfurt to Chicago flight were outstanding!! Friendly, helpful and worth taking the time to write an excellent review on their behalf. I would fly Lufthansa again just because of their warmth, kindness and humor!