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They broke my luggage, and refuse to pay.

Food was delicious!

Every seat on the New 777 has a TV and the fight to/from China to/fron San Francisco included two meals and a transit hotel in China. At first we expected to be stuck in the airport for hours on end but the airline goes above and beyond to help that not happen!!!

People in China.

Bad service..missed connection..Missed our connection..

The priority for boarding. Disabled passengers should board first. In Istanbul they take your boarding card and hold it. There has to be a better system.

Good service

Departure delay

Crew, food, and beverages given were all excellent.

highly organized boarding process. I wish other airlines would adopt it. courteous, helpful staff, both on the ground and in the air.

everything was very well done

The attitude of the staff was very good so also the service . Food was OK ; could be better within the cost parameters .

There wasn't enough choice of entertainment . The snacks offered were good but the refill of exhausted items was not there . Possibly this could be improved .

Customer service and food was great

Planes are old do not have larger entertainment screens and don't have wi fi

TV controls user-friendly. Many choices.

Cramped seats, especially when people in front lean back.

Hated all the checks at the airport - felt like a criminal. Crew didn't seem very happy to be there.

Flight attendants are quite nice.

1) The lock from the bag was cut off on the first leg. 2) Coming back, they lost my luggage - instead of Nagoya, Japan, they sent it to Cambodia! It's 5 days already of waiting for my bag, and I don't know what is to expect of its content. 3) They have a strange rule not to serve wine with other drinks - only after or during the meal.

Food, cleanliness of airplane

Everything

Plane were smelly Crew could not speak English Baggage didn't come

Good, attentive service by the crew.

Staff very friendly. Loved the adjustable headrest as I am shorter and this is the first time flying that my neck was so comfortable I didn't need my travel pillow! Food was excellent!

Nothing!

just enough time in Doha between flights. Not too long not too short!

Asian vegetarian food can be of better quality.

Great food etc

The airline broke my luggage, which make me very unhappy. They broke the handle as well as the wheels, they were obviously just throwing my luggage around. I am expecting a call or email back regarding this situation.

The staff at Check in and security rejected me to check in or passing security due to their low skills finding passport associated with the tickets. The flight also arrived late, causing me worrying about the connection. Flight back to sfo

They broke my luggage, and refuse to pay.

food was disgusting

TV controls user-friendly. Many choices.

Cramped seats, especially when people in front lean back.

Route and travel time. The food taste good.

Bathrooms need to be cleaned in between flights; meal didn't have any condiments included ; they don't provide a toiletry bag with basics of toothbrush and socks; airplane needs to be CLEANED.. we found dental floss and empty containers inside the seat pocket.

Customer service and food was great

Planes are old do not have larger entertainment screens and don't have wi fi

Very enjoyable flight. Plenty of legroom in the bulk seating. Service was very good and food was OK.

Seats in economy are not that thick therefore not comfortable to sit for a long time.

The boarding was pailful, we were toured by bus around the airport, and then has to go to a isolated island and going two floor narrow stairs by carrying luggage

food was disgusting

Every seat on the New 777 has a TV and the fight to/from China to/fron San Francisco included two meals and a transit hotel in China. At first we expected to be stuck in the airport for hours on end but the airline goes above and beyond to help that not happen!!!

People in China.

Food was delicious!

Crew attendance

No place for hand luggage

highly organized boarding process. I wish other airlines would adopt it. courteous, helpful staff, both on the ground and in the air.

everything was very well done

Crew, food, and beverages given were all excellent.

i was flaying from San juan , puerto rico conneting to jfk totake turkish airlinethe flight was delyed five hours in san juan due to the weather wh, the station manger called Turkish airlines to tell them my situation they advised it will be ok and hegave me the boarding pass all the way to Lebanon y finaldestination, when i arrived to New york the manager at Turkish Airline (Indian Look) was very very rude and nasty and he tolñd that my ticket was cancelled and i have t pay a new one that cost $1600 Dollar, he did not offer any apology niether look at my face the wole time , the only comment he had told me "you bought your ticket cheap" so i went to Emirates and i bought a new ticket with them. on my return from Lebanon also Turkish airlines had cancelled my return ticket as well . I demand from you to give me a voucher of money because i belive turkish airline are the worst and i wll never fly with them again , i,m going to put my experience with the in all over the social media.Hope to hear from you with some good news. Kind regards, Hasan

The airline broke my luggage, which make me very unhappy. They broke the handle as well as the wheels, they were obviously just throwing my luggage around. I am expecting a call or email back regarding this situation.

food was disgusting

Food & entertainment

Babies crying the entire trip. There should be a special place for families with three young children under the age of 4.

Everything was great.

The crew, food, and choice of entertainment.

Customer service in Istanbul was tribble . No help at all with any kinds of questions and issues. The airport staff were unbelievably rude and non responsive, as if they were there to turn off the passengers. Will never travel with any airlines that has to stop in Turkey

Crew attendance

No place for hand luggage

The crew were accommodating and pleasant.

the seats were uncomfortable could use more leg room

Every seat on the New 777 has a TV and the fight to/from China to/fron San Francisco included two meals and a transit hotel in China. At first we expected to be stuck in the airport for hours on end but the airline goes above and beyond to help that not happen!!!

People in China.

The airline broke my luggage, which make me very unhappy. They broke the handle as well as the wheels, they were obviously just throwing my luggage around. I am expecting a call or email back regarding this situation.

Everything was great.

The staff at Check in and security rejected me to check in or passing security due to their low skills finding passport associated with the tickets. The flight also arrived late, causing me worrying about the connection. Flight back to sfo

I had to buy a Tukish Visa...spend the night in Istanbul.Screwed up my driver,my Mom had to call and cancel my appointments.I had no clothes,of toiletries....just a nightmare

i was flaying from San juan , puerto rico conneting to jfk totake turkish airlinethe flight was delyed five hours in san juan due to the weather wh, the station manger called Turkish airlines to tell them my situation they advised it will be ok and hegave me the boarding pass all the way to Lebanon y finaldestination, when i arrived to New york the manager at Turkish Airline (Indian Look) was very very rude and nasty and he tolñd that my ticket was cancelled and i have t pay a new one that cost $1600 Dollar, he did not offer any apology niether look at my face the wole time , the only comment he had told me "you bought your ticket cheap" so i went to Emirates and i bought a new ticket with them. on my return from Lebanon also Turkish airlines had cancelled my return ticket as well . I demand from you to give me a voucher of money because i belive turkish airline are the worst and i wll never fly with them again , i,m going to put my experience with the in all over the social media.Hope to hear from you with some good news. Kind regards, Hasan

The crew, food, and choice of entertainment.

Customer service in Istanbul was tribble . No help at all with any kinds of questions and issues. The airport staff were unbelievably rude and non responsive, as if they were there to turn off the passengers. Will never travel with any airlines that has to stop in Turkey

The priority for boarding. Disabled passengers should board first. In Istanbul they take your boarding card and hold it. There has to be a better system.

The staff at Check in and security rejected me to check in or passing security due to their low skills finding passport associated with the tickets. The flight also arrived late, causing me worrying about the connection. Flight back to sfo

The boarding was pailful, we were toured by bus around the airport, and then has to go to a isolated island and going two floor narrow stairs by carrying luggage

Bad service..missed connection..Missed our connection..

Very bad flight..Mechanical problem missed connection..it took 3 days to reach to destinations. No service at all.

Turkish Canelled my flight

The crew, food, and choice of entertainment.

Customer service in Istanbul was tribble . No help at all with any kinds of questions and issues. The airport staff were unbelievably rude and non responsive, as if they were there to turn off the passengers. Will never travel with any airlines that has to stop in Turkey

The crew were accommodating and pleasant.

the seats were uncomfortable could use more leg room

They broke my luggage, and refuse to pay.

Food was delicious!

food was disgusting

Everything was great.

The crew, food, and choice of entertainment.

Customer service in Istanbul was tribble . No help at all with any kinds of questions and issues. The airport staff were unbelievably rude and non responsive, as if they were there to turn off the passengers. Will never travel with any airlines that has to stop in Turkey

highly organized boarding process. I wish other airlines would adopt it. courteous, helpful staff, both on the ground and in the air.

everything was very well done

Crew, food, and beverages given were all excellent.

i was flaying from San juan , puerto rico conneting to jfk totake turkish airlinethe flight was delyed five hours in san juan due to the weather wh, the station manger called Turkish airlines to tell them my situation they advised it will be ok and hegave me the boarding pass all the way to Lebanon y finaldestination, when i arrived to New york the manager at Turkish Airline (Indian Look) was very very rude and nasty and he tolñd that my ticket was cancelled and i have t pay a new one that cost $1600 Dollar, he did not offer any apology niether look at my face the wole time , the only comment he had told me "you bought your ticket cheap" so i went to Emirates and i bought a new ticket with them. on my return from Lebanon also Turkish airlines had cancelled my return ticket as well . I demand from you to give me a voucher of money because i belive turkish airline are the worst and i wll never fly with them again , i,m going to put my experience with the in all over the social media.Hope to hear from you with some good news. Kind regards, Hasan

The boarding was pailful, we were toured by bus around the airport, and then has to go to a isolated island and going two floor narrow stairs by carrying luggage

Food was delicious!

The staff at Check in and security rejected me to check in or passing security due to their low skills finding passport associated with the tickets. The flight also arrived late, causing me worrying about the connection. Flight back to sfo

food was disgusting