HKT

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United Kingdom to Phuket City flight information

Flights arrive in Phuket City
Flights depart from United Kingdom
Flight price £328
Airlines China Eastern, Shenzhen Airlines, Air China, Turkish Airlines, Oman Air, Qatar Airways, KLM, Emirates, SWISS, Etihad Airways, Finnair, Lufthansa, British Airways

Top tips for finding cheap flights to Phuket City

Looking for cheap airfare to Phuket City? 25% of our users found return tickets to Phuket City for the following prices or less: From London £489, from Birmingham £531, from Manchester £537
Book at least 2 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly to Phuket City is June.
Enter your preferred departure airport and travel dates into the search form above to unlock the latest Phuket City flight deals.
If you’re planning a flight to Phuket City you should be aware that all visitors over the age of 2 years are required to pay a Passenger Service Charge or you won’t be allowed to leave the country. The fee will be around THB 500 (£11.65) and is payable in cash as special counters at the Phuket Airport.
If you require currency exchange transactions after landing at Phuket Airport bear in mind that the queues can be terribly long for the four exchange counters so you may prefer to make use of one of the many ATMs scattered throughout the terminals and it is recommended to only change what you require immediately and find a bank later to obtain a better rate.
Not sure about your itinerary while in Phuket City? In that case it won’t hurt to stop by the Tour Service Counter at Phuket Airport where you can receive information and travel brochures about many of the exciting half-day and full day tours conducted around the island and make the most of your leisure time in Thailand.
If you’re unfortunate enough to lose or misplace your baggage, then you should make your way to the Lost & Found counter of Thai Airways International on the First floor of the main terminal building or contact the office representing your air carrier or notify the Airport Information Counter to trace your luggage.
For travellers heading on to other destinations after their flight to Phuket City, it is generally accepted that the fastest, most reliable method to travel is via taxi. Prices range from around THB750 (£17.50) to Rassada Pier where you can catch a ferry to other islands; THB875 (£20.50) to Patong and THB1900 (£44.00) to Khao Lak.

FAQs - Booking Phuket City flights

What is the cheapest flight to Phuket City?

The cheapest airline ticket to Phuket City from United Kingdom in the last 72 hours was £328 return on the route London to Phuket City. The most popular route is London to Phuket City and the cheapest ticket found on this route in the last 72 hours was £618 return.

How far is Phuket City airport from central Phuket City?

Phuket Airport is 17 miles from the centre of Phuket City. View on map.

What is the name of Phuket City’s airport?

Phuket City is served by Phuket City Airport, also commonly referred to as Phuket, Phuket Airport, Phuket Intl. The airport code is HKT.

What shopping options are there at Phuket Airport?

If you’re looking to do some duty-free shopping while in Phuket City your best bet is to visit King Power Phuket Airport which is essentially a tax-free shopping mall located not far from the airport or you can make purchases of souvenir and gift items from one of the retail and convenience stores located at the airport.

How do I get into Phuket City from Phuket Airport?

Since there is infrequent public bus service into Phuket Town your best bet is to take a taxi from the metered taxi stand outside the main terminal building where a typical cab ride to town will cost about THB400 (£9.50). In addition to which there are private minibus and limousine services on offer and private car rental.

What hotels offer free transfers to the airport?

As one of Thailand’s most popular holiday destinations, many resorts and hotels take the additional step to offer their guests complimentary airport pickup and drop-off. JW Marriott Phuket Resort & Spa, Renaissance Phuket Resort & Spa and Sala Phuket Resort & Spa are a few hotels offering free airport transfers.

What restaurant choices are there at Phuket Airport?

If you’re feeling hungry before or after your flight to Phuket City, Thai Airways International Restaurant serves European and Thai dishes and is the most obvious choice since there isn’t a wide variety of dining facilities at Phuket Airport but there are various snack bars located at several points around the main terminal.

How does KAYAK find such low flight prices?

KAYAK processes over 2 billion travel queries annually and displays results from hundreds of airlines and third party sites, allowing it to find a variety of flight prices and options. It also displays results from 2M+ properties along with car hire, holiday packages, activities and millions of verified reviews so users can see as many available travel options as possible.

How can Hacker Fares save me money?

Hacker Fares allow you to combine one-way tickets on different airlines when it can save you money over a traditional return ticket.

Does KAYAK query more flight providers than competitors?

Yes, KAYAK has access to more data and information than online travel agencies and consistently outperforms the competition in accuracy, globally.

Does KAYAK query more flight providers than competitors?

KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.

Book Cheap Phuket City Plane Tickets

(Return)
Airports
Origin
Cardiff
£439
only
£439
London
£349
only
£349
£462
only
£462
£328
only
£328
£468
only
£468
Manchester
£436
only
£436
Edinburgh
£619
only
£619
Destination
Phuket City
£328
only
£328
Tue, 19 Nov
LGW
London Gatwick
HKT
Phuket
27h 00m
Sun, 1 Dec
HKT
Phuket
LGW
London Gatwick
38h 30m
£328
Trip: 13 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 6,365 reviews
Overall
6.6
Boarding
6.7
Comfort
6.6
Crew
7.0
Entertainment
6.3
Food
6.1
BKK
NKG
Okay 5.6

Cons: The check in counter could open earlier. The line up was long. Our flight leaves at 0210 to Nanjing while the flights to Beijing leaves at 2:30 yet the check in counter open earlier than ours.

PVG
SGN
Mediocre 3.6

Pros: Tickets at good price.

Cons: I paid for the seats (thru justfly), but no seat for the second leg of our return trip were reserved for us. I also wanted to change seats (online, few days before the flight) but couldn’t. I asked China Eastern staff members at the airport and no one was willing/able to resolve my complaint.

JFK
PVG
Excellent 8.4

Cons: I have read many negative things about China eastern and experienced changes and delays with flights from them.. However my flight experiences with them this time was positive. Food is not gourmet, but I am traveling economy.

PVG
ORD
Excellent 9.6

Pros: The seat is comfortable and leg space is good for a 6’5 people, and the flight is on scheduled time.

Cons: Food could be better.

PVG
BKK
Okay 4.3

Pros: Seats were ok, and movie selection was ok too.

Cons: Please, offer decent food - most of the stuff we tried was not edible!

Wed, 16 Oct
LHR
London Heathrow
HKT
Phuket
19h 05m
Wed, 30 Oct
HKT
Phuket
LHR
London Heathrow
25h 40m
£351
Trip: 15 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 72 reviews
Boarding
6.6
Comfort
6.6
Crew
7.2
Entertainment
5.5
Food
6.2
KUL
SZX
Mediocre 2.0

Cons: Firstly, the ticket I bought had a hidden stop that wasn't disclosed to me. I called and the representative said it is fine.

CTU
SZX
Good 6.0

Pros: Flight crew helpful

JJN
CAN
Mediocre 2.0

Pros: NOTHING!

Cons: A HORRIBLE EXPERIENCE WITH FLIGHT NETWORK. I WILL NEVER EVER AGAIN BOOK MY TICKETS ON KAYAK.COM DESPITE MAKING AN ONLINE BOOKING THE PREVIOUS DAY AND RECEIVING BY EMAIL A FLIGHT CONFIRMATION BOOKING REFERENCE NUMBER, 6 HOURS INTO THE DEPARTURE, FLIGHT NETWORK TELLS ME THAT THE BOOKING IS CANCELLED AS THE AIRLINE COULD NOT CONFIRM THE BOOKING ! BEWARE, AS OUTSOURCING TRAVEL AGENTS ARE PLAYING GAMES !! VERY UNRELIABLE !

PVG
KMG
Excellent 8.0

Pros: There was plenty of leg room

Cons: The policy about cell phone use on the aircraft

ICN
SZX
Excellent 10.0

Pros: Great service both on the ground and in the air. The staff was very nice and made sure everything for me was perfect.

Thu, 16 Jan
LHR
London Heathrow
HKT
Phuket
19h 35m
Sat, 1 Feb
HKT
Phuket
LHR
London Heathrow
38h 00m
£365
Trip: 17 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,498 reviews
Overall
6.6
Boarding
6.8
Comfort
6.6
Crew
7.1
Entertainment
6.1
Food
6.1
PEK
LAX
Excellent 10.0

Pros: Amazing crew.

LAX
PEK
Okay 4.6

Cons: Without any explanation, Air China delayed my flight from Beijing to Hong Kong for 3 hours and ground staff still had an bad attitude toward hundreds of passengers asking questions.

PEK
LAX
Excellent 9.0

Pros: The crew in business class was amazing, aircraft was not as new as the first flight but comfortable. No complaints.

Cons: Again, I feel the meals are not as good as some other airlines but it was an amazing value for the business class flight so I can see past the meal. Staff was great,

EWR
PEK
Okay 5.3

Pros: Overall good flight

Cons: First flight was delayed which resulted in the missed connection, overnight stay in Beijing and lost time in our final destination

PEK
LAX
Excellent 8.6

Pros: Super friendly crew.

Cons: Better food, better resolution on the seat monitors.

Wed, 21 Aug
LGW
London Gatwick
HKT
Phuket
17h 20m
Thu, 12 Sep
HKT
Phuket
LGW
London Gatwick
28h 10m
£429
Trip: 23 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 22,287 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
SKP
IST
Okay 5.3

Cons: Crew could have been more pleasant

IST
JFK
Okay 4.0

Pros: The Food was good.

Cons: We had a very uncomfortable flight. A passenger right behind us was screaming all through the flight. We need to be refunded part of the ticket cos it was horrible.

IST
NSI
Mediocre 3.0

Cons: Need spacious aircrafts for such a long flight..

IST
YUL
Okay 4.3

Pros: The flight attendants were friendly, attentive and efficient.

Cons: Many flights were grounded for several hours because of some airline operational glitch. We were provided with no information or guidance about how to resume our travels. As we tried to sort ourselves out we were sent from lineup to lineup without much progress or friendly service.

VCE
IST
Excellent 8.6

Pros: Crew was professional, food was good.

Cons: The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly

Tue, 27 Aug
MAN
Manchester
HKT
Phuket
18h 25m
Wed, 4 Sep
HKT
Phuket
MAN
Manchester
26h 55m
£436
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 616 reviews
Boarding
7.3
Comfort
7.2
Crew
7.6
Entertainment
7.1
Food
6.9
KWI
MCT
Good 6.3

Cons: Take care of hygiene & control work under pressure.

MCT
DXB
Excellent 8.0

Pros: As above.

Cons: As above.

KHI
MCT
Good 6.3

Pros: Price was really good

Cons: Flight was late then I missed the my next flight and there was not any other flight till morning and I have to stay at hotel was Oman arrange it but it was to much Hassal I faced and the people who was there to pick me from air port

MCT
ZRH
Good 7.0

Cons: Again entertainment system was horrible with flickering screens

MCT
MAN
Okay 5.6

Pros: The entertainment kept the kids happy

Cons: The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm Our luggage came out damaged and the airline would accept no liability

Tue, 26 Nov
CWL
Cardiff-Wales Arpt
HKT
Phuket
16h 00m
Thu, 5 Dec
HKT
Phuket
CWL
Cardiff-Wales Arpt
25h 35m
£439
Trip: 10 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 9,893 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.6
Entertainment
8.3
Food
8.0
DOH
BKK
Excellent 9.6

Pros: Too crowded

Cons: One more staff will be better

MAD
DOH
Mediocre 2.0

Cons: I was not able to fly

DOH
IAD
Excellent 10.0

Pros: Everything was good and nice. Had a good time and felt welcomed. Had a really good experience.

SGN
DOH
Excellent 9.3

Pros: The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman.

MEL
DOH
Okay 5.3

Pros: Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered.

Cons: The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours.

Wed, 11 Sep
LCY
London City
HKT
Phuket
25h 25m
Wed, 18 Sep
HKT
Phuket
LCY
London City
19h 30m
£462
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 3,282 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.2
Food
7.5
DUB
AMS
Good 6.4

Pros: Boarding was quick and flight was calm

Cons: The coffe and breakfast.

DPS
SIN
Mediocre 3.3

Pros: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.

Cons: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.

ACC
AMS
Excellent 10.0

Pros: Crew were great

Cons: Refreshments

PTY
AMS
Excellent 8.6

Cons: I congratulate the KLM crew!

AMS
JFK
Excellent 10.0

Cons: Travelled business class and was ace experience

Thu, 19 Sep
STN
London Stansted
HKT
Phuket
23h 00m
Wed, 25 Sep
HKT
Phuket
STN
London Stansted
19h 20m
£468
Trip: 7 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 14,260 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
ATH
EWR
Excellent 10.0

Pros: The crew was amazing and very friendly. The plane was very comfortable and made the international flight not feel as long

Cons: Not much to complain about

DXB
MNL
Excellent 10.0

Pros: I like overall, food , entertainment, cleanliness and the amazing crew.

Cons: I would fly again with emirates.

FRA
DXB
Mediocre 3.3

Cons: Wrong communication for connecting flights. Poor customer service, flight attendants not friendly.

BLR
DXB
Excellent 8.0

Pros: Good

Cons: NA

JFK
MXP
Good 7.0

Cons: No entertainment but it’s probably because it was a short trip

Thu, 21 Nov
LCY
London City
HKT
Phuket
31h 45m
Mon, 9 Dec
HKT
Phuket
LCY
London City
15h 05m
£497
Trip: 19 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 8,429 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
7.9
ORK
ZRH
Excellent 8.6

Pros: Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year

Cons: Maybe just change the quiche. Very dry

FCO
ZRH
Good 6.3

Pros: Ok

Cons: Flight was late

ORD
ZRH
Excellent 9.6

Cons: Only two options for dinner is very few options.

ZRH
TLV
Excellent 10.0

Pros: Nice and attentive crew Big a330 plane with great business class

GRU
ZRH
Okay 4.0

Cons: Punctuality

Mon, 6 Jan
LCY
London City
HKT
Phuket
44h 10m
Mon, 13 Jan
HKT
Phuket
LCY
London City
25h 15m
£538
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 6,337 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.5
Food
7.0
AUH
MEL
Okay 5.6

Cons: Foord service poor overall

KWI
AUH
Okay 5.3

Cons: They need to do better on food

JFK
AUH
Mediocre 3.3

Pros: The crew was terrible. The aircraft from AUH to bangalore was in bad condition. My seat would keep coming back if reclined, my neighbour’s seat wouldn’t recline.

Cons: The airport in Abu Dhabi was a mess! There was zero organisation and etihad ground staff were not managing things either. My bag came back broken!

ISB
AUH
Mediocre 2.0

Pros: Nothing

Cons: Next time give money back to people for cancelling or changing flights. Never flying with Kayak again

AUH
BEG
Excellent 10.0

Cons: Entertainment was not working

Fri, 6 Sep
EDI
Edinburgh Turnhouse
HKT
Phuket
29h 10m
Sun, 15 Sep
HKT
Phuket
EDI
Edinburgh Turnhouse
29h 45m
£619
Trip: 10 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,456 reviews
Overall
7.8
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
ORD
Excellent 8.3

Pros: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)

Cons: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin

LED
HEL
Excellent 10.0

Pros: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Cons: Only the other trip by air with Finair

ORD
CDG
Mediocre 3.3

Cons: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

LHR
YYZ
Okay 4.6

Pros: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Cons: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

HKG
HEL
Excellent 9.6

Pros: Overall pretty good. Newer plane, business class is well configured.

Cons: Food was good, not great. Seats when flat are quite hard.

Tue, 26 Nov
LGW
London Gatwick
HKT
Phuket
27h 00m
Wed, 4 Dec
HKT
Phuket
LGW
London Gatwick
37h 10m
£347
Trip: 9 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 6,365 reviews
Overall
6.6
Boarding
6.7
Comfort
6.6
Crew
7.0
Entertainment
6.3
Food
6.1
SZX
PVG
Mediocre 2.0

Cons: Lost luggage

LAX
PVG
Okay 4.3

Cons: Entertainment system needs the ability to have closed captions in English. It’s in Chinese all the time—can’t even turn it off. The sound system is very poor so captions would help.

PVG
JFK
Excellent 8.6

Pros: The crew is amazing.

Cons: The quality of the food could be better.

PVG
OKA
Okay 5.3

Pros: The seating for the short haul flight was far better than the long haul flight, the planes should have been switched as the short haul plane was more suited to long haul and vice versa

Cons: There was limited food available which meant there was no selection available just what was left, not acceptable

JFK
PVG
Good 6.3

Cons: My 2 checked suitcases had tsa locks, both of which were taken off and not returned and I have a couple items missing. Not much you can do about it but very frustrating.

Thu, 5 Dec
LHR
London Heathrow
HKT
Phuket
19h 20m
Wed, 11 Dec
HKT
Phuket
LHR
London Heathrow
25h 40m
£351
Trip: 7 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 72 reviews
Boarding
6.6
Comfort
6.6
Crew
7.2
Entertainment
5.5
Food
6.2
WUX
PEK
Mediocre 2.0

Cons: I saw a price on Kayak app on my Iphone. I chose the Kayak price, no other 3rd party. Kayak re-directed me to Flight Network. Purchase the tickets, filled out credit card and all. Got a ticket purchase confirmation. Went to bed to wake up early in the morning to get early flight. Get to the airport, I learned from the airline the tickets were never issued. Called flight network and they tell me the tickets have been canceled because they were not able to secure the advertised price. This is misrepresentation and screwed up my whole trip. If a booking is done, the 3rd party should honor what they sale, even if they mess up. Moreover so that I choose the purchase on kayak option. Will never do it again, lesson learned. Will purchase elsewhere.

TNA
HKG
Mediocre 2.0

Cons: You can't even supply the flight yet constantly send e-mails asking how the flight was. You shouldn't offer flights if you can't book them. Then sending constant e-mails making it seem like they're booked.

CTU
SZX
Good 6.0

Pros: Flight crew helpful

PEK
SZX
Mediocre 2.0

Cons: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE"

PEK
LXA
Okay 4.6

Pros: We asked at the China air lounge if we could change seats to sit together, which they did.

Cons: Food quality (we did not eat a bite), space

Tue, 20 Aug
LCY
London City
HKT
Phuket
19h 05m
Mon, 26 Aug
HKT
Phuket
LCY
London City
27h 25m
£762
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 26,196 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.6
MUC
YYZ
Good 7.6

Pros: Great service.

Cons: New planes have 9 sits in the rove (economy class) which affects the passengers comfort.

SAN
FRA
Good 6.0

Cons: I was at the end of a long flight, so exhausted and feel sea sick. I cannot give good comments for this since it was short but a little bumpy flight , i almost throw up at the end.

SJJ
MUC
Okay 4.3

Cons: Flight from Toronto to Ottawa was delayed for more than two hours. We spent two hours sitting on the plane/tarmac. Air Canada sucks.

FRA
BUD
Okay 5.6

Pros: Delayed bad

Cons: Keep time scheduled

LHR
FRA
Mediocre 2.6

Cons: I missed my connecting flight because my flight was late. I had to get to my destination for a wedding.

Mon, 18 Nov
LHR
London Heathrow
HKT
Phuket
18h 45m
Mon, 25 Nov
HKT
Phuket
LHR
London Heathrow
25h 45m
£349
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 6,365 reviews
Overall
6.6
Boarding
6.7
Comfort
6.6
Crew
7.0
Entertainment
6.3
Food
6.1
PVG
SGN
Good 6.8

Pros: Everything was normal, nothing amazing

Cons: Food, the didn’t have vegetarian options and everything was in chinese

PVG
NKG
Mediocre 3.3

Pros: The flight delayed over 2 hours and there is no faculties to help my transferring. No one took care of my hospitality

PVG
SIN
Good 7.3

Cons: plane parked too far from main terminal. long bus ride delays arrival time.

CEB
PVG
Okay 4.4

Cons: Flight was delayed for 2 hours without advance notice. For a 4:30 am flight. Passengers were already at the airport around 2am. Only to depart at 6am. No sleep. No food and very uncomfortable. Would be better to give heads up ahead of time

PVG
HNL
Okay 4.6

Cons: Food not so good for an American Less pushing of passengers Less abruptness of flight attendants

Wed, 25 Sep
LHR
London Heathrow
HKT
Phuket
19h 05m
Fri, 4 Oct
HKT
Phuket
LHR
London Heathrow
25h 50m
£357
Trip: 10 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 72 reviews
Boarding
6.6
Comfort
6.6
Crew
7.2
Entertainment
5.5
Food
6.2
PEK
SZX
Mediocre 3.3

Pros: Crew served perfectly.

Cons: This flight was 13 hours delay. No any info and undated news from airport and Shenzhen airline. I was sitting in the airport for over 13 hours. NO food was supplied. All customers were desperate and annoyed.

PEK
LXA
Okay 4.6

Pros: We asked at the China air lounge if we could change seats to sit together, which they did.

Cons: Food quality (we did not eat a bite), space

PEK
SZX
Mediocre 2.0

Cons: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE"

SZX
PEK
Excellent 8.0

Pros: The departure from Shenzhen instead a typical Hong Kong departure is good, also the cost was good

Cons: Airliner should offer something to cover the seat at busisnes class instead just the blanket as other airliner do. The policy of no eletronics during the flight is not ok

KIX
PEK
Mediocre 2.0

Pros: I was stranded by not being aloud to board the plane there was a visa problem at my destination the air China staff required me to have a visa to enter the country of India. There is a tourist visa for under 180 days stay. That’s what I get when I enter on a land route just a 60 day visa upon arrival so the agents would not let me board. Air China sent me a note that I could cancel the flight and should be able to get a refund. I have called 6 times already and have yet to speak with anyone I stayed in the station all night and at 9 am today they will give be a number that will work

Cons: I would like to get a full refund

Fri, 19 Jul
EDI
Edinburgh Turnhouse
HKT
Phuket
21h 35m
Fri, 26 Jul
HKT
Phuket
EDI
Edinburgh Turnhouse
18h 35m
£823
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 21,613 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
CDG
LHR
Good 6.3

Pros: Crew was friendly and helpful, and they offered drink service well before and then during the meal service.

Cons: Get rid of seats E & F!

LHR
BOS
Excellent 8.3

Pros: Crew and ground staff were amazing.

Cons: Seats. Always the seats, they need to be more comfortable and accommodating for long journeys. This is true for every airline.

LIN
LHR
Good 7.6

Pros: The flight attendant in our long flight, London to Hoiston, was extremely nice and took very good care of our section. The seats were not all that comfortable: you could feel there was minimal padding on mine and my partner's neck rest wouldn't stay up.

Cons: We were shocked to learn there were no outlets on the long flight from London to Houston. Luckily we had a power bank, otherwise our phones would've been dead.

JFK
LGW
Excellent 10.0

Pros: No

Cons: Baby sharing seat with parent was very crowded

LHR
OTP
Good 7.2

Cons: This was not a low cost flight such as Ryan Air, etc. I expect British Airways to provide at least complimentary water, which they did not! Come on! For $240 per ticket you could at least offer a free glass of water and a pack of peanuts.

Tue, 22 Oct
LHR
London Heathrow
HKT
Phuket
18h 40m
Mon, 28 Oct
HKT
Phuket
LHR
London Heathrow
24h 25m
£350
Trip: 7 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 6,365 reviews
Overall
6.6
Boarding
6.7
Comfort
6.6
Crew
7.0
Entertainment
6.3
Food
6.1
KIX
PVG
Good 6.6

Cons: Long wait at ticket counter before allowed to check-in, should allow check-in more than 2 hours before flight time. Also, boarding was late.

LAX
PVG
Good 7.3

Pros: My flight had plenty of leg-room and I was able to sleep for 2/3 of the 12 hou flight

Cons: The plane was on the cold side an I only packed for the tropics. None of the phone chargers in my row worked

NKG
YVR
Excellent 8.0

Pros: Very kind staff on the flight, I was very happy with the flight. Lots of new movies to watch, which is nice since I’m never able to sleep.

Cons: The lady sitting behind me putting her feet on me... not a fan.

PVG
SGN
Mediocre 3.6

Pros: Tickets at good price.

Cons: I paid for the seats (thru justfly), but no seat for the second leg of our return trip were reserved for us. I also wanted to change seats (online, few days before the flight) but couldn’t. I asked China Eastern staff members at the airport and no one was willing/able to resolve my complaint.

KMG
ACX
Good 7.6

Pros: Crew was very helpful and friendly. Seats are a little bit too small with a little bit not enough room side to side and front to back.

Cons: Seat size would be my only complaint.

Sat, 7 Sep
LGW
London Gatwick
HKT
Phuket
17h 20m
Sun, 15 Sep
HKT
Phuket
LGW
London Gatwick
28h 10m
£429
Trip: 9 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 22,287 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
7.9
SAW
FRA
Good 7.6

Cons: Room temperature control should be better.

KTM
IST
Mediocre 2.3

Pros: Some crew was attentive, others were not. Piloting was good

Cons: Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight.

TLV
IST
Okay 4.3

Cons: Ticketing staffs should and can be more co considerate. Average rating at best, and sometimes very rude.

IST
CAI
Excellent 8.8

Pros: Surprised to get a meal on such a short flight! Very good service.

LGW
SAW
Excellent 8.0

Pros: Efficient and on time.

Cons: All fine.

Wed, 25 Sep
LHR
London Heathrow
HKT
Phuket
19h 05m
Sat, 12 Oct
HKT
Phuket
LHR
London Heathrow
26h 00m
£362
Trip: 18 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 72 reviews
Boarding
6.6
Comfort
6.6
Crew
7.2
Entertainment
5.5
Food
6.2
CTU
SZX
Good 6.0

Pros: Flight crew helpful

PEK
KIX
Okay 4.6

Cons: Forty minute delay boarding with no announcement of reason why

SZX
TPE
Good 7.6

Pros: Good service, decent food, fair sized planes

Cons: All is good

TNA
HKG
Mediocre 2.0

Cons: You can't even supply the flight yet constantly send e-mails asking how the flight was. You shouldn't offer flights if you can't book them. Then sending constant e-mails making it seem like they're booked.

KIX
PEK
Mediocre 2.0

Pros: I was stranded by not being aloud to board the plane there was a visa problem at my destination the air China staff required me to have a visa to enter the country of India. There is a tourist visa for under 180 days stay. That’s what I get when I enter on a land route just a 60 day visa upon arrival so the agents would not let me board. Air China sent me a note that I could cancel the flight and should be able to get a refund. I have called 6 times already and have yet to speak with anyone I stayed in the station all night and at 9 am today they will give be a number that will work

Cons: I would like to get a full refund

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