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United Kingdom to Phuket City flight information

Flights arrive in Phuket City
Flights depart from United Kingdom
Flight price £284
Airlines Air China, Shenzhen Airlines, China Southern, China Eastern, Emirates, Etihad Airways, Turkish Airlines, Cathay Pacific, Qatar Airways, British Airways, KLM

Top tips for finding cheap flights to Phuket City

Looking for cheap airfare to Phuket City? 25% of our users found return tickets to Phuket City for the following prices or less: From London £440, from Birmingham £459, from Manchester £482
Book at least 3 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly to Phuket City is May.
Enter your preferred departure airport and travel dates into the search form above to unlock the latest Phuket City flight deals.
If you’re planning a flight to Phuket City you should be aware that all visitors over the age of 2 years are required to pay a Passenger Service Charge or you won’t be allowed to leave the country. The fee will be around THB 500 (£11.65) and is payable in cash as special counters at the Phuket Airport.
If you require currency exchange transactions after landing at Phuket Airport bear in mind that the queues can be terribly long for the four exchange counters so you may prefer to make use of one of the many ATMs scattered throughout the terminals and it is recommended to only change what you require immediately and find a bank later to obtain a better rate.
Not sure about your itinerary while in Phuket City? In that case it won’t hurt to stop by the Tour Service Counter at Phuket Airport where you can receive information and travel brochures about many of the exciting half-day and full day tours conducted around the island and make the most of your leisure time in Thailand.
If you’re unfortunate enough to lose or misplace your baggage, then you should make your way to the Lost & Found counter of Thai Airways International on the First floor of the main terminal building or contact the office representing your air carrier or notify the Airport Information Counter to trace your luggage.
For travellers heading on to other destinations after their flight to Phuket City, it is generally accepted that the fastest, most reliable method to travel is via taxi. Prices range from around THB750 (£17.50) to Rassada Pier where you can catch a ferry to other islands; THB875 (£20.50) to Patong and THB1900 (£44.00) to Khao Lak.

FAQs - Booking Phuket City flights

What is the cheapest flight to Phuket City?

The cheapest airline ticket to Phuket City from United Kingdom in the last 72 hours was £284 return on the route London to Phuket City. The most popular route is London to Phuket City and the cheapest ticket found on this route in the last 72 hours was £466 return.

How far is Phuket City airport from central Phuket City?

Phuket Airport is 17 miles from the centre of Phuket City. View on map.

What is the name of Phuket City’s airport?

Phuket City is served by Phuket City Airport, also commonly referred to as Phuket, Phuket Airport, Phuket International, Phuket Intl. The airport code is HKT.

What shopping options are there at Phuket Airport?

If you’re looking to do some duty-free shopping while in Phuket City your best bet is to visit King Power Phuket Airport which is essentially a tax-free shopping mall located not far from the airport or you can make purchases of souvenir and gift items from one of the retail and convenience stores located at the airport.

How do I get into Phuket City from Phuket Airport?

Since there is infrequent public bus service into Phuket Town your best bet is to take a taxi from the metered taxi stand outside the main terminal building where a typical cab ride to town will cost about THB400 (£9.50). In addition to which there are private minibus and limousine services on offer and private car rental.

What hotels offer free transfers to the airport?

As one of Thailand’s most popular holiday destinations, many resorts and hotels take the additional step to offer their guests complimentary airport pickup and drop-off. JW Marriott Phuket Resort & Spa, Renaissance Phuket Resort & Spa and Sala Phuket Resort & Spa are a few hotels offering free airport transfers.

What restaurant choices are there at Phuket Airport?

If you’re feeling hungry before or after your flight to Phuket City, Thai Airways International Restaurant serves European and Thai dishes and is the most obvious choice since there isn’t a wide variety of dining facilities at Phuket Airport but there are various snack bars located at several points around the main terminal.

Book Cheap Phuket City Plane Tickets

(Return)
Airports
Origin
Cardiff
£449
only
£449
London
£295
only
£295
£505
only
£505
£284
only
£284
£449
only
£449
Manchester
£426
only
£426
Birmingham
£463
only
£463
Destination
Phuket City
£284
only
£284
Sun, 10 Mar
LGW
London Gatwick
HKT
Phuket
29h 00m
Wed, 20 Mar
HKT
Phuket
LGW
London Gatwick
36h 00m
£284
Trip: 10 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,004 reviews
Overall
6.6
Boarding
6.8
Comfort
6.5
Crew
7.0
Entertainment
6.1
Food
6.1
PEK
DXB
Excellent 8.3

Pros: For such a long flight, the seats were roomier than I expected - 2 at the sides, so there wasn’t the discomfort for a middle person.

Cons: The food was fine, but I was happy to have brought my own snacks along.

PEK
BKK
OK 5.3

Pros: The crew we're very nice

Cons: I had to run through Beijing airport because I had 45 minutes for connecting flight-----gate was very far from arriving gate. I am at Bangkok airport now waiting on 2 pieces of lost luggage. Food was not good.

DEL
PEK
Mediocre 3.0

Pros: Nothing

Cons: Seems like airchina have no experience in aviation business

PEK
BKK
Mediocre 2.0

Pros: Same as my first flight

Cons: Same as my first flight, but the delay this time did not cause me to miss a connection as my travel terminated in Bangkok.

JFK
PEK
OK 5.6

Pros: It was an "average" flight

Cons: Food sent me and others to the bathroom---not good

Sun, 3 Mar
LHR
London Heathrow
HKT
Phuket
18h 35m
Mon, 1 Apr
HKT
Phuket
LHR
London Heathrow
24h 05m
£295
Trip: 29 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 66 reviews
Boarding
6.8
Comfort
6.6
Crew
7.3
Entertainment
5.7
Food
6.4
PEK
SZX
Mediocre 2.0

Cons: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE"

PEK
KIX
Good 7.0

Pros: Very friendly and helpful staff.

Cons: Lost my bag.

CTU
SZX
Good 6.0

Pros: Flight crew helpful

KIX
PEK
Mediocre 2.0

Pros: I was stranded by not being aloud to board the plane there was a visa problem at my destination the air China staff required me to have a visa to enter the country of India. There is a tourist visa for under 180 days stay. That’s what I get when I enter on a land route just a 60 day visa upon arrival so the agents would not let me board. Air China sent me a note that I could cancel the flight and should be able to get a refund. I have called 6 times already and have yet to speak with anyone I stayed in the station all night and at 9 am today they will give be a number that will work

Cons: I would like to get a full refund

PEK
SZX
Mediocre 2.0

Cons: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE" MISSED ALL FLIGHTS

Mon, 13 May
LHR
London Heathrow
HKT
Phuket
27h 10m
Sun, 26 May
HKT
Phuket
LHR
London Heathrow
22h 00m
£307
Trip: 14 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 5,061 reviews
Overall
7.2
Boarding
7.3
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.7
HND
CAN
Good 6.0

Pros: Everything ran smoothly and on time and efficiently.

Cons: There were things that got lost in translation with the crew, but they really did try their best.

SYD
CAN
Good 6.0

Pros: Crew was excellent, food good, but seating was extremely tight, and very disappointing after supposedly buying Business class tickets! Ground crew was very understanding, but couldn't do much, as plane was 100% full!

Cons: Getting stuffed into tiny Coach seats, after paying a hefty price for Business class seats! The admin infrastructure for China Southern is woefully behind the rest of their competitors in customer service and such! I think we were about to scream if we got one more person who was going to say they wanted to help, but couldn't do anything!

DEL
CAN
Excellent 10.0

Pros: Timing, Price, Service, Food,

CAN
JFK
Excellent 10.0

Pros: short (14 hours) flight. food is okay as airplane food. seats are pretty big.

Cons: The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東)/ New York bounds.

DEL
CAN
Excellent 8.0

Pros: seats are comfy fast boarding on time

Cons: not enough food

Tue, 19 Feb
LGW
London Gatwick
HKT
Phuket
27h 45m
Sun, 3 Mar
HKT
Phuket
LGW
London Gatwick
38h 30m
£309
Trip: 13 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,791 reviews
Overall
6.6
Boarding
6.6
Comfort
6.6
Crew
7.0
Entertainment
6.3
Food
6.0
JFK
PVG
Excellent 10.0

Pros: The service is phenomenal. They served so many meals i felt like a bear in hibernation, waking up, eating and going back to sleep.

Cons: I don’t have anything bad to say. The service was really good.

PVG
SIN
Excellent 10.0

Pros: While the business seats weren’t as comfortable as the pods, they did go flat for a decent sleep but they aren’t as wide,you need to be traveling as a couple if you have a window seat if you want to get out while the other person is asleep.

NKG
YVR
Good 7.6

Pros: We were bussed to the far end of the tarmac to board which seems normal for this airline out of Nanjing. The step stairs would be a problem for anyone with mobility issues. Seats are comfortable enough and the inflight entertainment has several options for current movies, tv, audio or games. Mine worked on the flight home but not the outbound flight. Meals were plentiful but not to my liking, catered to the majority of the travellers which is reasonable. There were some vegetarian meals available to those that requested previously. They came around many times with beverage service and water as well. Language is a bit of a barrier but if you are patient you can figure it out. Very happy overall with the experience we had at the price we paid.

Cons: Food options were limited. Boarding was a long process by bus out to the tarmac.

ORD
PVG
Excellent 9.3

Cons: boarding was slightly confusing, but flight was super-full and many other travelers were rude while waiting. also - wifi did not appear to work at all, and directions were not useful

PVG
TAO
OK 4.0

Cons: Absence of jet-way, unclean flight bad restrooms staff didn't speak or understand english

Thu, 30 May
LGW
London Gatwick
HKT
Phuket
16h 15m
Thu, 13 Jun
HKT
Phuket
LGW
London Gatwick
26h 05m
£417
Trip: 15 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 13,102 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.4
Entertainment
8.6
Food
8.1
YYZ
DXB
Excellent 9.6

Pros: The entertainment system was excellent and the free WiFi was good. The food was good, it was a bit more than expected as were the numerous beverages. The service was excellent.

Cons: The free WiFi was limited to a small amount of data or two hours.

DXB
KBL
Excellent 10.0

Pros: Emirates does it with class, consistently.

Cons: Wanted some tomato juice, but they didn't have it...

IAD
DXB
Mediocre 3.3

Pros: Was ok

Cons: Did not like the seats

DXB
IAD
Excellent 10.0

Pros: Worried that I wouldn’t have enough on my iPad to watch, didn’t even get my iPad out of my bag so much good stuff to watch even on a 14 hour flight. Thank you.

Cons: Not a vegan option for dinner. But the veg option was ok just some stuff I could eat.

DEL
DXB
Excellent 10.0

Pros: Nice and clean flight good crew

Cons: Nothing as such

Mon, 24 Jun
MAN
Manchester
HKT
Phuket
15h 40m
Thu, 4 Jul
HKT
Phuket
MAN
Manchester
17h 00m
£426
Trip: 11 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 5,999 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.4
Food
7.0
AUH
COK
Excellent 8.3

Cons: My seat (8d) would not recline and the hand rest would not go up.

DEL
AUH
Mediocre 3.3

Pros: Planes were good with good leg room

Cons: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

ORD
AUH
Excellent 8.6

Pros: Check-in was easy and smooth.

Cons: Agents at check-in desk took longer time to process passengers, even though some desks had two people helping. The web check-in line moved slower than the line with passengers who had not done online check-in. When I booked my flight via kayak, I was not given an option to select seats (this was new) . I was able to indicate my seat preference but there was no followup. When I checked in online 24 hours before my flight, the only option for seats was in the middle, which I did not want, although I I knew the flight would not be full. I was able to change seats when I checked in with the agent in the airport .

AUH
ORD
Mediocre 2.0

Pros: The fact that I was not able to fly due to ethiad trying to make extra money was something I will Never forget

Cons: No airline has ever treated me this poorly. I hope this never happens ever again to anyone

AUH
IAD
Mediocre 2.6

Cons: My Baggiage is extremely damaged which is so disgusting and there is no way to report it

Sat, 11 May
LGW
London Gatwick
HKT
Phuket
29h 20m
Tue, 21 May
HKT
Phuket
LGW
London Gatwick
16h 10m
£431
Trip: 11 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 21,427 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
ORD
Excellent 10.0

Pros: Customer service on point. Great food, comfortable seats. Availability of 2 check in bags is helpful for those who traveling for a longer time.

BEY
IST
Excellent 8.0

Pros: The crew were friendly and responsive

Cons: N/A

KBP
IST
Excellent 9.5

Pros: I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight.

Cons: This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath.

SFO
IST
Excellent 9.0

Pros: Requested for a aisle seat. Done without any issue. Very good food.

Cons: Airport in Istanbul

IST
IAD
Excellent 10.0

Pros: Food, entertainment system were very good

Thu, 25 Apr
LGW
London Gatwick
HKT
Phuket
22h 45m
Thu, 2 May
HKT
Phuket
LGW
London Gatwick
24h 40m
£435
Trip: 8 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5,274 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
TPE
Mediocre 2.0

Pros: My cabin bag got lost and theres no way to track it. Complete outrageous.

Cons: Everything. Worst experience of my life

HKG
SFO
OK 4.0

Cons: Food options listed on menu were not available. Breakfast was served so late that crew said not enough time to make/serve hot coffee or tea. During flight no crew ever came around to offer more water or liquid between meals. TV was in German with no instructions on how to change language to English. Bathrooms were not kept clean. Also, when boarding at the HK airport, after disabled and families, everyone was asked to board at the same time which resulted in one very long line of several hundred people.

HKG
SIN
Good 6.6

Pros: Food was good, service quick and efficient

Cons: Inconsiderate people in front reclining seats. Meant already cramped conditions in economy were made worse!

HKG
EWR
Mediocre 2.0

Cons: The company cancelled my flight and threatened to recharge for the seats. Had to plead to keep the flight I PAID for. Unbelievable and I will not be booking again with either company or agency in the future.

HKG
CTS
Excellent 8.0

Pros: Food is delicious and fresh

Cons: The inflight Entertainemnt is lacking. Shows are too old and few.

Wed, 1 May
STN
London Stansted
HKT
Phuket
27h 50m
Tue, 14 May
HKT
Phuket
STN
London Stansted
31h 25m
£449
Trip: 14 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 4 Jun
CWL
Cardiff-Wales Arpt
HKT
Phuket
16h 45m
Tue, 18 Jun
HKT
Phuket
CWL
Cardiff-Wales Arpt
22h 10m
£449
Trip: 15 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 8,973 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.6
Entertainment
8.3
Food
8.0
DOH
LAX
Excellent 10.0

Pros: Excellent service with attention to detail

Cons: lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection

BLR
DOH
Excellent 9.3

Pros: Q Suite is top-of-line business class product

Cons:

DOH
KTM
Excellent 10.0

Pros: Good service and a modern airplane

Cons: The check in at JFK, too chaotic

NBO
DOH
Good 7.6

Pros: Extra leg room only coz I was on exit isle

Cons: Entertainment is poor. Very few selections on black movies and music. Mostly Arabic and Indians. Food was alright

BOM
DOH
Excellent 8.0

Pros: More leg room, easy boarding and comfortable flight in economy

Cons: NA

Thu, 31 Jan
BHX
Birmingham
HKT
Phuket
21h 25m
Mon, 11 Feb
HKT
Phuket
BHX
Birmingham
23h 45m
£463
Trip: 12 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 20,068 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
JFK
Excellent 10.0

Pros: It was wonderful and great!

EWR
LHR
Excellent 10.0

Pros: Very friendly

ALC
LGW
Good 7.6

Cons: Knees pressed up against the chair in front. Being tall means an uncomfortable ride. I was not paying £29 for an emergency seat.

MAD
LHR
Good 6.5

Pros: Ground crew very responsive to needs

Cons: non existing beverage service on a two and one half hour flight :(

MXP
LHR
Excellent 10.0

Pros: I enjoyed my flight very much. It was excellent . the crew was especially pleasant and excellent

Mon, 6 May
LCY
London City
HKT
Phuket
22h 25m
Wed, 22 May
HKT
Phuket
LCY
London City
30h 30m
£505
Trip: 17 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,669 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.5
VCE
AMS
OK 5.0

Cons: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.

AMS
KBP
Good 6.0

Cons: lost baggage

AMS
DXB
OK 5.3

Pros: Entertainment options.

Cons: Service was poor, seat did not recline, and the food was terrible.

AMS
CTU
Excellent 9.0

Pros: The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled.

Cons: This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu.

AMS
FNA
Mediocre 2.0

Cons: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.

Fri, 8 Mar
LGW
London Gatwick
HKT
Phuket
29h 00m
Wed, 20 Mar
HKT
Phuket
LGW
London Gatwick
36h 00m
£294
Trip: 12 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,004 reviews
Overall
6.6
Boarding
6.8
Comfort
6.5
Crew
7.0
Entertainment
6.1
Food
6.1
DXB
PEK
Excellent 8.0

Pros: The plane was about 3/4 full, so it felt like there was extra room. It was a red-eye flight, easy to sleep and quiet.

Cons: Be prepared for some pushing and shoving by the other passengers.

JFK
PEK
OK 5.6

Pros: It was an "average" flight

Cons: Food sent me and others to the bathroom---not good

PEK
HKG
Good 6.3

Pros: Crew very friendly

Cons: Seats are hard and uncomfortable

PEK
BKK
Mediocre 2.0

Pros: Same as my first flight

Cons: Same as my first flight, but the delay this time did not cause me to miss a connection as my travel terminated in Bangkok.

EWR
PEK
Mediocre 2.0

Pros: The plane made no unscheduled landings.

Cons: The extreme delay that caused me to nearly miss my connection with Air China, the incredibly low level of English spoken on a flight originated in the US, and the complete dismissal of three cabin crew members when I asked about arrangements to be expedited to our connecting flight to Bangkok. Avoid this airline completely, and if at all possible, transiting through Beijing Capital Airport.

Tue, 19 Feb
LHR
London Heathrow
HKT
Phuket
18h 35m
Sat, 2 Mar
HKT
Phuket
LHR
London Heathrow
26h 25m
£316
Trip: 12 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 66 reviews
Boarding
6.8
Comfort
6.6
Crew
7.3
Entertainment
5.7
Food
6.4
KUL
SZX
Mediocre 2.0

Cons: Firstly, the ticket I bought had a hidden stop that wasn't disclosed to me. I called and the representative said it is fine.

KIX
PEK
Mediocre 2.0

Pros: I was stranded by not being aloud to board the plane there was a visa problem at my destination the air China staff required me to have a visa to enter the country of India. There is a tourist visa for under 180 days stay. That’s what I get when I enter on a land route just a 60 day visa upon arrival so the agents would not let me board. Air China sent me a note that I could cancel the flight and should be able to get a refund. I have called 6 times already and have yet to speak with anyone I stayed in the station all night and at 9 am today they will give be a number that will work

Cons: I would like to get a full refund

CTU
SZX
Good 6.0

Pros: Flight crew helpful

PEK
KIX
OK 4.6

Cons: Forty minute delay boarding with no announcement of reason why

TNA
HKG
Mediocre 2.0

Cons: You can't even supply the flight yet constantly send e-mails asking how the flight was. You shouldn't offer flights if you can't book them. Then sending constant e-mails making it seem like they're booked.

Fri, 8 Mar
LHR
London Heathrow
HKT
Phuket
22h 20m
Thu, 21 Mar
HKT
Phuket
LHR
London Heathrow
24h 40m
£309
Trip: 13 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,006 reviews
Overall
6.6
Boarding
6.8
Comfort
6.5
Crew
7.0
Entertainment
6.1
Food
6.1
PEK
BKK
OK 5.3

Pros: The crew we're very nice

Cons: I had to run through Beijing airport because I had 45 minutes for connecting flight-----gate was very far from arriving gate. I am at Bangkok airport now waiting on 2 pieces of lost luggage. Food was not good.

PTY
IAH
Excellent 8.0

Cons: Delay

PEK
HND
Good 7.6

Pros: I was finally able to have a working TV. Crew was great again.

PEK
MEL
OK 4.3

Pros: Very professional flight crew

Cons: -10 degrees and people hoarded in a bus to board an international flight that has no access to aerobridge. Vegetarian food for Air China is rice and boiled vegetables. Broken entertainment system. In short, the flight was disappointing

EWR
PEK
Mediocre 2.0

Pros: The plane made no unscheduled landings.

Cons: The extreme delay that caused me to nearly miss my connection with Air China, the incredibly low level of English spoken on a flight originated in the US, and the complete dismissal of three cabin crew members when I asked about arrangements to be expedited to our connecting flight to Bangkok. Avoid this airline completely, and if at all possible, transiting through Beijing Capital Airport.

Tue, 26 Feb
LHR
London Heathrow
HKT
Phuket
18h 35m
Thu, 7 Mar
HKT
Phuket
LHR
London Heathrow
24h 40m
£319
Trip: 10 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 66 reviews
Boarding
6.8
Comfort
6.6
Crew
7.3
Entertainment
5.7
Food
6.4
KUL
SZX
Mediocre 2.0

Cons: Firstly, the ticket I bought had a hidden stop that wasn't disclosed to me. I called and the representative said it is fine.

PEK
KIX
Good 7.0

Pros: Very friendly and helpful staff.

Cons: Lost my bag.

TNA
HKG
Mediocre 2.0

Cons: You can't even supply the flight yet constantly send e-mails asking how the flight was. You shouldn't offer flights if you can't book them. Then sending constant e-mails making it seem like they're booked.

PEK
SZX
Mediocre 2.0

Cons: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE" MISSED ALL FLIGHTS

CTU
SZX
Good 6.0

Pros: Flight crew helpful

Wed, 20 Feb
LHR
London Heathrow
HKT
Phuket
22h 00m
Fri, 1 Mar
HKT
Phuket
LHR
London Heathrow
43h 20m
£373
Trip: 10 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 5,061 reviews
Overall
7.2
Boarding
7.3
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.7
MNL
CAN
Mediocre 2.0

Cons: Where are my bags ? So my bag was on the flight but it’s been 2 hours and no bag ? Talk about ruining the whole travel experience because after a 16 hour flights your bag isn’t here and no one seems to know what happened . So they have you waiting 2 hours diiddling yourself and no one has any information . Go China southern yeah ! NOT

CAN
LAX
Excellent 8.0

Pros: seats are comfy fast boarding on time

Cons: not enough food

SGN
CAN
Excellent 10.0

Pros: short (3 hours) flight. food is okay as airplane food. seats are pretty big.

Cons: The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東) bound.

DEL
CAN
Excellent 8.0

Pros: seats are comfy fast boarding on time

Cons: not enough food

CAN
LAX
Excellent 10.0

Pros: Service, Food, timing, price

Cons: Seats were too narrow, but problem with A380 instead of Airlines.

Wed, 1 May
LHR
London Heathrow
HKT
Phuket
20h 50m
Tue, 21 May
HKT
Phuket
LHR
London Heathrow
21h 15m
£320
Trip: 21 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 66 reviews
Boarding
6.8
Comfort
6.6
Crew
7.3
Entertainment
5.7
Food
6.4
PEK
SZX
Mediocre 2.0

Cons: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE"

PEK
SZX
Mediocre 2.0

Cons: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE" MISSED ALL FLIGHTS

SZX
CGK
Mediocre 2.0

Pros: Only chose it for v price but it's a terrible airline.

Cons: Flight was delayed. Seats are so cheap that are super uncomfortable. Food is terrible.

SZX
PEK
Excellent 8.0

Pros: The departure from Shenzhen instead a typical Hong Kong departure is good, also the cost was good

Cons: Airliner should offer something to cover the seat at busisnes class instead just the blanket as other airliner do. The policy of no eletronics during the flight is not ok

SZX
PEK
Excellent 10.0

Pros: Crews were polite and helpful

Wed, 20 Feb
LGW
London Gatwick
HKT
Phuket
15h 20m
Sat, 2 Mar
HKT
Phuket
LGW
London Gatwick
28h 05m
£423
Trip: 11 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 13,102 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.4
Entertainment
8.6
Food
8.1
DXB
ISB
OK 5.3

Pros: Staff, food and service Dubai to Islamabad

Cons: Arrogant staff on Houston to Dibai

DXB
KBL
Excellent 10.0

Pros: Emirates does it with class, consistently.

Cons: Wanted some tomato juice, but they didn't have it...

DXB
JNB
Excellent 10.0

Pros: Great service and attitudes by staff.

DXB
EWR
Excellent 10.0

Cons: Nothing as such

DXB
JNB
Excellent 8.0

Pros: Smooth flight

Cons: I wished I was in business class...

Mon, 4 Mar
MAN
Manchester
HKT
Phuket
16h 10m
Wed, 3 Apr
HKT
Phuket
MAN
Manchester
24h 40m
£435
Trip: 30 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 5,999 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.4
Food
7.0
KHI
AUH
Mediocre 2.0

Pros: I was not put on the plane because they said my seat did not existed! I had purchased my ticket 3 months prior to departure and they said I did not have a seat on the plane due to overbooking. They clearly gave my seat away to someone else and this is not acceptable.

Cons: Ethiad was not helpful at all and did not provide any same day help. They’re customer service was absolutely terrible.

ORD
AUH
Excellent 8.6

Pros: Check-in was easy and smooth.

Cons: Agents at check-in desk took longer time to process passengers, even though some desks had two people helping. The web check-in line moved slower than the line with passengers who had not done online check-in. When I booked my flight via kayak, I was not given an option to select seats (this was new) . I was able to indicate my seat preference but there was no followup. When I checked in online 24 hours before my flight, the only option for seats was in the middle, which I did not want, although I I knew the flight would not be full. I was able to change seats when I checked in with the agent in the airport .

AUH
IAD
Mediocre 2.6

Cons: My Baggiage is extremely damaged which is so disgusting and there is no way to report it

AUH
ORD
Good 7.0

Pros: Well, it got me from Point A to Point B I guess

Cons: You cannot book seats in advance which is fine but one would expect that if you have 3 seats on one reservation, you would at least be seated together - nope 3 window seats all over the plane. Boarding was delayed for no reason. Bags took (no exaggeration) about 1.5 hours to come. And it is a hot mess with no carts

DEL
AUH
Mediocre 3.3

Pros: Planes were good with good leg room

Cons: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

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