Low season | January |
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High season | August |
Cheapest flight | £64 |
Everything! Not sure if there's really anything that could make it any better
Everything! Not sure if there's really anything that could make it any better
Very quick trip from Southampton to Edinburgh Arrival a long way from baggage and up 3flights of stairs no lifts or escalators
Seats too small. Really uncomfortable if neighbour is fat or simply selfish and invades your space.
Golf Bags never made it on the flight. Very expensive golf bag and. Clubs,shoes, clothing. Will file a claim against Aer Lingus
Horrible. Garbage airline. Due to the strike we got a replacement plane/crew. I didn't get my exit row seat I paid for. Food was horrible. Plane was hot and didn't have AC vents.
Great customer service. Frequent updates from the pilot. Smooth flight. Good entertainment. Meal service.
Long unexplained delay, uncomfortable back row, long waits for trash collection.
I fly to the USA every 6wks on Ave and 99% of the time I fly Aer Lingus. If I fly BA I’m always disappointed. My only criticism is the food. I’m vegan and over the last year it’s got slightly better these last couple of flights but on the whole it’s not good! Salad and fruit salad for breakfast and that’s also the starter and desert for the lunch/dinner and the main is usually rice with fried veg 😳the pasta is pretty good though. That’s been the last 2 meals…. Everything else is fantastic.
The flight was half full and I presume that the next few days are even less busy not sure why they are still charging a premium to change a flight.
I was pleasantly surprised - it has been awhile since I traveled with them - other than being delayed leaving Malaga everything ran very smoothly- yes I would travel with aer Lingus again and yes I would recommended
I loved how they arrange boarding (starting with people seated in back and moving to the front). Flight crew was very polite and welcoming. Seating was ok, I felt like there was enough leg space however it is noticeable when the passenger in front of you sets their seat back.
Short flight so not much to rate. Surprised I had to pay for a soda.
Delayed due to weather... fine. But then the board us. Rows 15 and back had to go down the stairs and back up the back stair entrance to the plane. No assistance offered. Then they inform us that we are delayed for paperwork for an hour. So why did we board? Then, about 45min later they inform us that it'll be another 60-90mins. Really? No wifi, no seat entertainment, no drink or snacks offered. And we were not allowed to deboard.
Delayed almost 2 hours sitting on plane. No updates at all from flight deck and virtually no updates from cabin crew
Long delay resulted in my being unable to catch a train home and resulted in an additional £76 cost for an Uber
Be sure to check bags for 23 kg,.(50 lbs) Coming from US I chose the wrong size luggage weight when I checked in on my phone, and had to pay more when I dropped it off
The flight was delayed for over 1 hour. The boarding process is appalling making you wait for 30 minutes in the passage leading to the outside door without any seats.
The on board air steward really made the journey. He was very entertaining
I was disappointed there was a 40 minute delay to flight
Well Is extra charge for everything and other companies include that and the price.
The trip itself was good. I have given only good as rating, because my first flight has been cancelled by a different airline and that caused disruption in my trip. I spent over ten hours in Luton airport and that caused me high tiredness, sickness, because of the very early initial trip. easyJet staff has been professional and friendly.
Very pleasant crew, working hard on a full plane. Delay by a broken seat. However crew made back 60% of the delay.
Delayed and then further delayed with no announcement made so that all the passengers (who were standing in the jetty) could hear. We stood there for well over 20 minutes. We were further delayed through weather but no one explained that to us until the pilot made an announcement when finally on board
Terrible - worst airline on the plant - flight delayed; misses connection - no effort to accommodate an alternative schedule. Had to fight for a food voucher. Put us up in a one star hotel that was an hour plus bus ride from the airport. They should be ashamed of themselves.
Was downgraded from Premium Economy to Economy and no indication of any compensation.
We were never contacted that our flight from Glasgow to London was delayed. Got to airport six hours early to find that we were going to miss our connecting flight to BWI. Our flight is scheduled for two days later and they only gave us a voucher for one night hotel. E we’re delayed on the front end too and had to fly to Edinburgh instead of Glasgow arriving six hours and taking a $200 cab!
It took an hour and a half for luggage to be dlivered in London
We were seated in the rear of the plane. Buses arrived to take us to the terminal but there weren’t enough so we waited an hour to leave the plane.
The 7 hour delay in Johannesburg was extremely tiresome, with poor communication at check-in and a sad R120 voucher as compensation. All in all sitting for 10 hours on an airport was pretty bad. At arrival the baggage arrival took 2 hours. All in all, a very, very long trip.
Chicago to London flight was delayed an hour . Boarding process was slow . I missed my connection to New Delhi and My connection from New Delhi to Ranchi. Now come the really outrageous part! There was a flight from London to Bangalore that would have allowed me to reach Ranchi on time. I was about to but ticket from Bangalore to Ranchi when BA agent came back after talking to someone in back office and informed me that she cannot rebook me to London Bangalore flight as Bangalore was TOO FAR fro. Delhi. I waited 8 hr in London airport. I was flying business. Hope this review helps the airline. I was not asking for any money back for my missed flight. Anand Mohan
Bad. Bags are missing, there was no wheel chair assistance provided
LUGGAGE ISSUE - Upon luggage drop off the 4 staff were sharing only one functional POS machine. The contactless transaction asked for PIN, which I provided. In my app it showed 2 transactions automatically: 1 contactless denied and 1 approved after the pin input. However, no receipt came out of the POS. The lady at the baggage drop had me standing by the counter for 10 minutes to wait for the transaction to show up in their system. Which it didn't. So then we proceeded to make another payment using the chip and this time it gave a receipt. Needless to say, now I have to wait for another 7 days before I can claim the first payment back, as I was charged twice. NO ENTERTAINMENT OR FOOD ON THE SHORTER FLIGHT, just the longer one. Meaning - the plane had no screens, and the "food" was a small packet of pretzels. OVERALL GOOD STAFF on both planes.
I love flying British Airways. The process is efficient and the crews are tremendous.
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