Enough seat availability for us to move a little and so sit together - but the flight was half an hour late
We had a delay. That made me feel anxious because I arrived out of time
On time was excellent, not serving any water and deliberate seatings apart is deplorable.
Flight delayed by almost two hours. On boarding we were hold in the transfer bus, with no air conditioning and almost 40 degree C outside, in front of the airplane for a long time.
Very good, staff seemed to check random cabin bags for size pre boarding.
Seats very uncomfortable for a 4 hour flight, what entertainment? Food overpriced. But sure it’s Ryan Air, what else would I expect?
Θα ήταν καλύτερα να προσφέρουν ένα μπουκάλι νερό δωρεάν και καφέ .
The Ryanair staff was not polite. We all travelled with the same suitcases as we departed from Thessaloniki, however they decided that for some passengers the suitcase was not the rigth one as far as the dimensions are concerned. Furthermore, one air stewardess asked passengers to close themselves the luggage cabinet in order to prove that the lugagge was not properly fitted, which i think is very unkind and unprofessional. We also had to wait outside , some metres away from the plane until last passengers came off....It was generally a dissapointing experience.
Great flight and reminded that the logistics completely Astoria. No real story about victors, m
it s a budget flight, crew was doing their job well, it was on time.
There was no useful information given regarding the flight back to the UK from Tenerife. This despite the week publicised problems around the EES system and the delays caused to boarding. This aspect of the customer experience could have been much better.
Fast boarding, smooth takeoff and landing. plenty of space in seats. Excellent air-conditioning on a hot day. Perfect experience
Whole way through - far more professional and slick than I expected
Sitting on the last row in between the aisle and a massive person, all people going to the bathroom bumped into me including the flight attendants.
The best budget airline in Europe. Flight was on time, crew friendly and worked hard during flight and were able to meet our needs. Only downside (not the airline's fault), there were no rear steps.
It was transportation nothing more. I will give a positive rating over Ryanair. We missed our Ryanair flight the night before and received rude and unconcerned treatment from the Ryanair customer service. It was late. We were very tired and stressed after doing our best to get to the airport. The so called customer service ladies were completely unconcerned from the start. Aside from that, the flight to London seemed to be their opportunity for advertising. No time to relax as attendants were constantly in the aisle selling. I will never fly Ryanair again!!
Boarding could be better. To get through your gate but to be stood in a corridor for 20 minutes is not great.
Would not advise EasyJet for a 5 hour flight…small plane and hence a lot of turbulence. No inflight entertainment so struggle to pass time in cramped seats. We also fell victim to extra charge for our cabin bags, although bag dimensions were ok, but the handle was rigid and slightly fell outside their testing cage!!….never again will we fly with this airline and be party to their scams for making money!
The food and so are to expensive and old . Crew whas not very friendly . Apparently some other passenger can just Push through the waiting people to board while almost punching me and a father with a child down the stairs. Its always something with easy jet . The seats of row 26 where lose . And for a guy of my size there is absolutely no leg room at all .
Would have liked the plane to leave on time so I didn’t miss connection upon arrival. Some pathetic excuse as to late departure bought about by easyJet incompetence
Delayed over 2 hours. Bring your own snacks or prepare to pay. No entertainment and no plug plugs for charging.
I remember flying with Lufthansa many years ago, and it used to be an amazing airline with more technologically savvy and roomy planes, but unfortunately that isn’t the case anymore. The space between the seats is much smaller, which is ok for short flights, but definitely not for across the Atlantic flights. Not sure if I’ll opt for Lufthansa the next time, maybe just if necessary.
Boarding delayed 1.5 hours. Ended up sick because of all the delays and lines waiting around airport and boarding.
They failed to make sure all luggage made it onto the flight. I had to spend a week on vacation with no clothes.
No internet for most of the flight. Very narrow seats. Food was bad. Flight was nearly an hour late with perfect weather, crew offered no explanation or compensation.
Gate agent required us to check our perfectly legal carry on bags due to a supposed lack of overhead space. After seating, we saw nothing but empty space in our seating area. This caused luggage to miss connection in Athens, and we had no bags in Mykonos. Totally avoidable and unacceptable. My last U A flight !
I missed my connection. Lufthansa did a great job helping me get a new flight. My luggage arrived on the same plane as I did. That was astonishing.
Enough leg room, no drinks or snacks. Looked like they were very good with the children
Flight never showed up and there was no one at the airport to help .
We had something like 4 or 5 gate changes, plus a 30 minute delay. The cabin crew as somewhat more brusque than usual. Basically no food on the plane, but that's OK for a flight of this duration.
Seats were comfortable, but boarding was the worst I've ever seen. Way too much walking to get onboard as we had to go up & down steps several & then bus took us halfway around the airport for boarding & had to board outside after a very long bus rood.
I will never want to book with these people. They are arrogant and rude. Food was really really bad, crew was even worst
The plane was so old, it needs to be retired! The windows were rattling we paid for premier economy and there was no footrest. Video console was so old, barely had any games for kids. Video console is very slow to react. The gaming console was broken. The foldable food table was sticky and the air hostess had a rough time opening it and closing it for us!!
Generally very good. I think their service is better than some other big names I used to travel with. Their food variety is second to none - and you can place order beforehand. Their seating design is a bit awkward for service, I'd say. Flight attendants must be tall enough - long legs and arms - to reach the window seat passenger while crossing over the isle passenger. Also appreciated the variety on entertainment.
Could have used more leg room for “business class” which is basically coach with a middle seat blocked. Crew was friendly, attentive. Zero entertainment.
It's hard to tell where to plug in electronics, and the port on my seat didn't work. Their entertainment system was down. Vegetarian food options were tasty. Friendly, helpful flight attendants.
Our flight BA638 was cancelled with very short notice. It was supposed to depart at 7:25am. We had left Chichester at 3:30am in order to make the flight, and we were notified of the cancellation while en route to LHR. We were told the cancellation was necessary because a plane had not been scheduled to be at LHR for this flight! We were rescheduled to BA636. This flight was supposed to depart at 11:00am but didn't actually take off until ~12:30pm. Consequently we arrived in Athens several hours late, missing out on half a day of our sightseeing time. We had booked transport with MyTransfers to pick us up at the Athens airport and drive us to our Hotel Adonis. I was unable to get a refund for this service because our flight was so delayed. They required 24 hour notice of pick up time changes. I instead had to pay for a taxi at the airport. I have tried to fill out a request for compensation online but have been unsuccessful. How can I get help for filing a claim?
They could do everything better!! From the rickety plane to the flight attendants, when American Airlines is operated by British Airways, their standards are lowered! It’s like Macy’s, operated by Walmart!!
It was ok but not at a business class standard No entertainment system available which is poor for a 3+ hour journey Food was ok and service was good though
Late boarding with inconsistent excuses. Bulk head seats were very small and uncomfortable. 1 tiny candy bar and a water were only food provisions. Food for purchase was unavailable.
Missed slot to leave so we were on the plane for an extra hour. The seats were really uncomfortable and the food was poor. The experience makes me think twice about flying as I suspect they are all similar.
Fine, charter flights. Plane full, and staff nice and friendly. No option for free food or drink. Entertainment through paid app.
The 737-8 is too small for the length of flight especially if there are any delays
The flight was delayed over 2 hours, we should off left the plane2 late passengers as it’s not fair on everyone who’s followed the rules.
Dreamliner. Yes great if maintained. I didn't see anyones screen work consistently during either of our flights. Worse was their ability to not only dump you out of premium but separate couples and seat someone's carer at the opposite end of the aircraft. This poor gentleman had no hand so his partner who assists him, being seated at the other end of the aircraft, well that really showed us all what Tui think :( It was fairly dire all in all, they advertise all the perks of the dreamliner only in reality you don't have the features and they change the windows and colours to suit their constant sales pitches. Ironically they were so low on stock for the return flight that all their sales pitches were a waste of time! Their contract only favours them and 'operational changes' well they cover every excuse and Tui use it. Surprisingly we haven't reinstalled the Tui app or booked with them since. It's a shame as I rated them highly during the pandemic.
One flight attendant not wearing a mask over nose, 50% of passengers not either, and no effort to correct. Boarding was very late with no information - lots of standing around waiting.
