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Pros: "N/A"
Cons: "Boarded plane from front of plane back. I paid €18 extra for my seat and I was the last to board. My bag was taken from me because there wasn’t room and it was lost during my layover. Crew members were all scowling and not helpful."

Cons: "The food"

Pros: "Pilot kept us well informed."
Cons: "Flight attendants were rude and impatient with anyone not speaking greek."

Pros: "Nothing"
Cons: "My flight was cancelled. I was rebooked and I have no bags in Beirut"

Cons: "Boarding announcements could have been clearer and less rushed. They were difficult to understand."

Pros: "The food was probably the best meal I’ve ever had in Economy."
Cons: "The seat pitch was really poor. I’m only 5’ 11” and my knees were rubbing against the seat in front of me the whole time. The seats weren’t particularly comfortable either."

Cons: "The food honestly"

Cons: "the connecting flight was missed because of a delay in the first flight. i got a different flight with a different airline (sas), they were not informed that i paid extra weight and window seat. i am very unhappy! not to mention that the whole purpuise of my trip is gone, because i a will arrive to copenhagen five hours late for the meeting i was supposed to hold with my fans! i will never fly with egean again!"

Pros: "Boarding was quick, the food was nice, all the attendants hadn’t big smiles on their faces, the pilot was experienced."

Pros: "Flight was on time"
Cons: "Perhaps Greek is different from English but I felt the flight attendants ranged from being gentle in their response to being loud and scolding at least in what it soundes to me as a nonGreek speaking person."

Cons: "I’ve flown Aegean 3 times in the last month and there flights have been late all 3 times."

Cons: "Charged me $70 and made me check my bag as I was boarding. Had no other option"

Pros: "Love the friendly staff!"

Cons: "The plane has an hour delay in Rome due to rain. Although the delay is understandable, they seem to have left my luggage outside in the rain for all that time. As a result, all my clothes were wet and ruined and a few other items broke. Horrible baggage handling."

Pros: "Very nice crew, had trouble with boarding"
Cons: "Boarding. They couldn't figure out to make people queue up. It's not a hard job, but they looked like they were struggling. It made me feel like I should step on and help"

Pros: "The crew were very professional and polite on board and the food was excellent"
Cons: "The baggage machine at Athens that my friend used seemed to be faulty when the same bag was checked on another machine it was kilos lighter. But the ground staff at that machine a man was very rude to her."

Cons: "The food was all meat and I am a vegetarian"

Pros: "The flight was most excellently attended from Paris to Crete. I am very impressed with this level of service experienced and the spaciousness of the airplane. A most comfortable and well taken care of flight. Thank you!"

Pros: "The boarding crew was NOT so gentle when he seen my Passport nationality. The flight left on time"
Cons: "The food was as expected. The seats were very good and comfortable."

Pros: "Crew was kind and professional Flight was overall comforable"
Cons: "On my return flight to Athens from London, I was told that my hand luggage was too large and needed to be checked. I had to pay an extra 55 pounds (75 USD) to check the bag. On my Aegean flight to London a few days before, I was able to check the bag for free. I do not understand why I was charged for the bag on the way back but not on the way over. $75 is half what I paid for the flight itself - seems way too much just to check a small bag. I will keep this in mind when considering flying with Aegean in the future."

Pros: "Friendly staff Delicious food Comfy seat Timely breakfast served quickly"
Cons: "Had to put my carry on luggage far from my seat since there were too many people with carry on"

Pros: "Accurate times"
Cons: "Night travelling"

Pros: "Evrything was good"
Cons: "No entertainment on that flightes"

Pros: "Everything was perfect, the flight late a little but it was ok with the connection...."

Cons: "The system cancelled my seat selection for the flight together with the check in itself. I had a very hard time boarding"

Pros: "Friendly staff and excellent onboard service"
Cons: "There was a slight delay with the boarding process. We were bussed from the terminal to the plane on the tarmac and were held on the bus for several minutes while maintenance workers sorted things out with the crew. We were finally allowed to board the plane after the maintenance crew had left. The entire plane from front to back had a terrible smell, as if the sewage pipe had burst and liquid/waste flowed everywhere. The smell may or may not have anything to do with the maintenance crew on board and delayed our boarding. No explanation of the smell. Good thing it was a short flight from Athens to Naples"

Pros: "Polite"

Pros: "First flight from OTP to Athens arrived late. Crew members awaited at security check and had a bus waiting just for my baby and I to take us to the plane."

Cons: "Its the worst airline"

Pros: "It got me to Larnacasafely."
Cons: "Seats were horribly uncomfortable. I will not fly this airline again after my last trip onthe 14th of August."

Pros: "I like the crew on the flight only."
Cons: "I never like the unpolite coordinating with the travellers."

Pros: "Clean aircraft Legroom Polite service"
Cons: "Delayed No onboard entertainment"

Pros: "The crew was generally ok. Governed again by Aegean's old fashioned standards where crew has to be female almost fashion models, but this has nothing to do with the crew who was very professional and courteous but with the hiring policies of the company instead. The food was generally very well cooked (but ... see negatives section)"
Cons: "The flight was from 2-5am (local destination time). The company/captain/crew made the decision to have the lights on during the whole flight. The service of drinks and refreshments had to stop for some minor turbulence (I've had much worse where service was uninterrupted). We had to wait until 30 minutes before landing to be served food. It wasn't clear if this was the company's way of apologizing for the interruption of service. They served us a full course dinner with baked pasta with cheese and beef at 4am. I found that to be quite random, disorienting and inappropriate. There was no entertainment options provided on flight"

Pros: "Overall service was good. The seats were not as tight, some leg space. On the flight to Athens they served drinks frequently."
Cons: "Food served was not that good."

Pros: "Just great"

Cons: "Very upset with airline. We arrived 1 hour and 15 mins before flight and was told they oversold our flight and gave away out tickets. That is illegal to do. I want a full refund for our 3 tickets. Our names are Bernard , Judith and Max Levin. We were suppose to leave at 5:30 am and arrive at 7:30 am. Instead, we lost the entire day and did not arrive until late afternoon . This is not right what the airline did to us. I want a refund from our credit card."

Pros: "Gate staff are able to deal with things"
Cons: "Check-in can't process baggage charges, so they send you off to an office across the airport, just to find that the payment processing office is closed for a couple hours in the late afternoon. Why don't you just set the baggage check in people up to process a credit card transaction?"

Pros: "Great crew, great service. Super clean airplane. Fast checkin and baggage drop off."
Cons: "I was surprised, and only for the best!"

Pros: "Friendly staff, good service"
Cons: "The other passengers were very loud and obnoxious. During boarding it felt like we were a heard of cattle."

Pros: "Leg space. Courtesy of Staff. Timely departure."
Cons: "Nothing."

Pros: "Good service"
Cons: "Luggage was not included in the price of the ticket- had to pay $ 40.00 for each suitcase/bag."

Cons: "boarding took for ever. service from the cabin crew was not good. no entertainment."

Pros: "The overall flight was okay. It wasn't as comfortable compared to other flights I've been on and it's a bit difficult to stow luggage. However, I miss my original connection due to flight delays and I was added to a different find free of charge! Very grateful and thankful for that."

Cons: "delayed departure and late notification of delay at 20 minutes to departure board said go to gate, at gate there was a 30 minute delay announcement then there was a further delay when we boarded"

Pros: "plane packed full but staff still managed to look after passengers needs"
Cons: "dislike bus transfers to terminal for economy reasons"

Pros: "The service was excellent."
Cons: "The fact the passenger behind me needed me to sit up straight so he could eat mad me feel bad. I suppose entertainment is not a big thing nowadays with all the choices we have with smart phone's and tablets, so not so much a big deal. But with space itn is a big deaI. I reclined my seat and Icould feel my seat on top of someone's knees. So i sat up and struggled to sleep. I suppose in a sleepy haste I reclined my seat. I was awaken to a gentleman asking me to sit my chair up so he could put his tray down to eat his dinner. I felt horrible."

Pros: "LHR-ATH was all excellent. Good boarding, seats and service."

Pros: "This was fine."

Cons: "we were charged twice for the exact same flights, date and seats. My husband made the same reservations as I had for both of us three weeks later than my reservation was made. When this was discovered by us I called and was told by two agents that I couldn't get any money back. What a rip off."

"I was going to miss my connecting flight with sky Express also and the people in the office said they couldn't help me book another flight for the next day, but that I had to wait until anthens and go their office to help me. Other people on staff were friendly though."

Pros: "Not a lot of anything."
Cons: "Everything. Just a really bad flight I’m general."

Pros: "Never again"
Cons: "Everything."

Cons: "I had to pay extra for baggage, I had baggage on the booking, but upon booking it was only for 8 KG, and need to purchase more, The baggage cost was almost equal to the ticket, needs to be addressed on the home page, I pick with baggage and then booked the ticket, needs to show that it is not the same baggage as other flights, comparison is wrong."

Cons: "Only allowed 15kgs even though we had booked for 23 on the way to Santorini. Not sure where this discrepancy occurred but had to pay for extra weight."

Pros: "Crew and flight attendants were highly professional. Arrived early; short boarding time. Airport was clean and easy to navigate. Good places to dine."
Cons: "The web site is difficult to navigate, including the determination of luggage pricing and seat assignments only available at check-in."

Cons: "Three hours of delay for no apparent reason."

Pros: "Fast flight. Nice staff onboard aircraft."
Cons: "The boarding process at Milos airport is a bit slow but I guess that is to be expected in the islands."

Cons: "I have never been treated so horribly by another human as I was by the boarding gate agent. My luggage was a roller board that was approved by the check-in counter to go aboard. Upon boarding the woman refused to let me board stating my bag was too large. I was charged 60 euros."

Cons: "The repeatedly delayed our flight without further information, leaving us in the dark as to what was goin going on, the reason for the delay, and when the expected new time of take off is. Disappointing service. Could have been better handled by sky express staff."

Cons: "Delayed and slow"

Cons: "Flight delayed with no notice / flight attendant rude , very bad experience"

Cons: "Sent the passengers but not your bags without telling us. Caused a great deal of trouble, time and anxiety as we had another international flight to catch. Would not fly them again."

Cons: "After years of checking in online well before a flight with other airlines an inability to do so for this sky express flight made me nervous that something was wrong or that I would be charged a fee to check in at the airport. Ultimately everything worked out once we arrived at the counter."

Pros: "Delayed 90 min and missed our connection"

Pros: "Quick boarding"
Cons: "It was terribly hot - everyone on the flight was fanning themselves with the emergency instructions and looking miserable. The individual air didn't work either. Felt like I was going to passout."

Cons: "20 min delay Crew doesn’t smile"

Pros: "The cabin crew was professional and helpful"
Cons: "If buying through Kayak, it isn't clear that SkyExpress has severe weight restrictions on luggage. You are allowed a small carry-on, but at the discounted fare, any checked baggage over 8kg is charged at 8 Euros per kg (around $4.25 per lb), which can add up to a large surcharge quickly."

Pros: "Everything"
Cons: "Great flight, great people"

Cons: "Long wait and crowded Santorini airport"

Cons: "Paying $600 for the next leg of our flight because of airline delay."

Pros: "Nothing"
Cons: "My name was listed twice on the iten. Didn’t bord."

Pros: "Once on plane rest was quick"
Cons: "Airport"

Pros: "Fast check-in at counter, no line. Was invited to Sky Express lounge prior to boarding. Small plane meant a quick boarding with no issues."
Cons: "Flight was 20 min late."

Pros: "No pros. Will never travel with them again."
Cons: "The flight was an hour late and there was NO air conditioning on the flight. It was 87 degrees on the flight and we spent almost 2 hours in that heat on the plane between the actual flight time and just sitting on the runway for an hour. Nothing was done to accommodate for the heat. I’m 5 months pregnant and felt unsafe. Everyone on the flight was suffering. It was inhumane conditions. I will NEVER fly with this company again."

Pros: "I mean the flight gets you to and from..."
Cons: "Sky charges for every KG over 15kilos unless you have a special ticket. This option is not listed on kayak and the suggest you book thru sky. Problem is NOBODY BOOKS VIA SKY AND THEIR WEBSITE IS GARBAGE. YOU CANT EVEN CHECK IN ONLINE. The result is many rude, dismissive folks charging an extra 100 euros for something you will have no control over."

Pros: "Thankfully no extra fee for baggage, although what constitutes as carry on for another airline, they require you to check."
Cons: "We were very delayed on the way leaving Mykonos and there wasn’t a single notification, update or apology. The plane had no air, was extremely hot and muggy, almost unbearable. On the other end, luggage delivery extremely delayed. Completely incompetent airline and staff. Never again."

Cons: "20 minute delay with nobody at the gate and no communication about why we were leaving late"

Pros: "Good service"
Cons: "I realize we’ve all heard the required announcements a hundred times but, if you are going to bother saying it, please speak more slowly and clearly."

Cons: "Very late and hot. Unorganized."

Pros: "Short flight"
Cons: "The tickets I purchased through Kayak stated we were allotted 23 kilo/bag, the standard for most airlines. We flew Sky Express to Santorini with no issues. It wasn’t until we were boarding to go back to Athens when the attendants for Sky Express told us the limit per bag was only 15 kilo, not 23. I spoke with someone in their management office at the Santorini airport and apparently they have different levels of tickets you can purchase, the highest allows the most amount of baggage weight. I explained to them that we had no issues flying into Santorini and showed them my e-ticket from Kayak that clearly showed 23 kilo/bag limit and they would not honor that. We wound up having to pay over $80 in baggage fees because we were lied to by Kayak. Thank you Kayak."

Pros: "Easy checkin, no issues"

Cons: "Skyexpress is extremely disorganized and the flight was very old. The flight is very small and in a poor condition. The baggage policy is very unreasonable and I had to pay extra even though my kayak confirmation says 23 kg per passenger clearly! I showed the representative and they said to deal with it from the "vendor" I used to book! Very disappointed with sky express!"

Pros: "Nice crew"
Cons: "Ridiculous wait to get a boarding pass--standing and standing in line before they opened the desk. Santorini airport a nightmare. Old plane.... the letters of the airline's name were peeling off the plane. Flight was fine"

Cons: "Flight Delayed"

Cons: "Trip cancelled due to high winds. I was forced to keep my luggage on the plane for an hour after the cancellation then another hour to get out of baggage claim. Don't take those small planes, fly Aegean or Olympic who have bigger planes and the best pilots."

Pros: "Short time for boarding"
Cons: "I had to pay extra charge due to lack of communication between the KAYAK and the S.A Then the KAYAK blamed me for paying this money even though I emailed them telling what happens exactly. I don't recommend using KAYAK for booking flights again"

Pros: "Flight attendant was nice. Flight time was short."
Cons: "Flight was an hour delayed, I almost missed my ferry connection"

Pros: "It was a very fast fight"
Cons: "No air conditioning on a very hot day"

Cons: "The airline closed the gates 30 minutes prior to boarding and wouldn't let us get in the plane. We missed our flight and had to find another way there. No refunds or credit"

Cons: "I purchased 3 tickets through Hahn Air for a special trip for my daughters. I rechecked reservations before to make sure had everything in place, since I named my daughter Santorini afte the island. The day of the flight, we spent 2 hours waiting in line for this flight. The service was exceptionally slow and they kept letting other passengers who were on another flight ahead of us. When I got to the check-out counter we were told that our flight didn't exist and it was like we were ghosts in the system. Even after showing proof of our e-ticket confirmation, it didn't matter. We had to repurchase new tickets at high prices and wait the whole day at the airport to get to Santorini. My friends who were traveling with us had to go on without us and the expensive hotel I purchased for the trip was a waste. We didn't get off the island until 8 and arrived late in Santorini. The whole experience was a disaster."

Cons: "They charged us 6 euro per kilo for every kilo over the bad weight limit, but our ticket only allowed for a very small bag which we didn't know until we were at the ticket counter and it was too late. No one tried to help us or have any sort of customer service so we ended up paying a lot of money so that we didn't make other passengers wait on us to transfer weight."

Pros: "Flight attendants on the plane"
Cons: "The check in agent was one of the meanest people I have ever met."

Cons: "The ticket explicitely says luggage allowance is 23kg(50 lb). When we arrived to check-in the airline refused to honor it and said allowance is only 15kg. They made everyone pay €3 per each kg "overweight""

Cons: "I did not board my return flight to Athens with Sky Express because the flight never showed up. I had to pay out of pocket for another flight with a different airline to get back to Athens. While I was waiting to hear any updates regarding the flight status, the company provided minimal details about the status of our flight and spoke in a condescending manner to concerned passengers that had flight connections in Athens. I was told my flight would be reimbursed but I have no confidence in this company's management to expect reimbursement. I will warn other customers that this airline can cause great grievances and inconveniences. The company's service was atrocious and frankly unbelievable. If one pays for a plane ticket, one should be provided adequate service in a timely manner. I'm forgiving about delays but the plane never came."

Pros: "Nothing"
Cons: "Booked the flight with Hahn Air two months in advance to make sure everything went smoothly as it was a special trip for my 12 year old son and I. When we got to the check in counter we were told our reservation could not be found!! Even after I spent over $400USD for our tickets to Santorini. Thankfully, Olympic air had a flight later in the day and we were able to salvage our vacation. I had to spend a lot more money for the new tickets probably because it was last minute. Do not use Hahn Air systems to book your flight-you'll be left in the lurch with added stress and possibly a spoiled vacation."

Pros: "Sole cabin crew was very nice, polite. Seats were relatively comfortable with just enough legroom for a tall person. No food, no entertainment so left as 1-star (not because it was bad, just that it wasn't there for a 50-minute flight)."
Cons: "Unavoidable delay in flight due to air traffic in Santorini was full, so delayed by an hour."

Cons: "If you arrive in Athens on an international flight and are heading to Santorini, you must collect your bags, proceed through customs and then journey to a different area of the airport for domestic check-in. . Hahn's service was exceptionally slow, with only one window. if possible pay for your bags online. I wasn't able to find the option to do so. Airport fee to check 2 average size bags was 70 euro and required us to wait in another line just to make the payment. We gave ourselves 2.5 hours between flights and barely made the boarding for Santorini. Flight is approx 35 minutes. Service was good and seats were comfortable."